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dried
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 Posted: Tue Oct 23, 2018 8:57 pm |
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Joined: Tue Oct 23, 2018 8:35 pm
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Hi friends, Sibelius 2018.7, the current release from Avid, installs on wine successfully, but running the application fails. On the development version of wine, the Avid application manager runs fine and the installer installs some fonts, but the application still fails. Installing winbind removed one error, but the remaining one (which occurs when running the application after installation succeeds, and apart from several dozen fixmes) is Code: Loading AvidRemoteObjects364.dll
LoadLibrary failed: Check your system32 or SysWOW64 directory for AvidRemoteObjects364.dll
It looks like some critical DLL fails to install. Using the winetricks verbs which have worked with previous Sibelius versions don't change the behavior. Does anyone have any suggestions on how to proceed?
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ldkraemer
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Posted: Wed Oct 24, 2018 8:21 am |
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Joined: Sat Oct 20, 2018 12:19 pm
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Sure, you likely have this same software installed on a Windows machine. Just copy the file(s)
that are missing from a Windows Install to your wine subdirectory as it's telling you.
Larry
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dried
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Posted: Wed Oct 24, 2018 2:24 pm |
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Joined: Tue Oct 23, 2018 8:35 pm
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ldkraemer wrote: Sure, you likely have this same software installed on a Windows machine. Just copy the file(s)
that are missing from a Windows Install to your wine subdirectory as it's telling you. I thought I'd try that approach so I installed the software on a win10 VM to look for the DLL -- no luck, at least not in system32, syswow64, or any registry keys. I also didn't find any mention of it in the registry of the wine install. So I'm grasping at straws. My next plan is to use dependency walker on both installs to find the differences. (Unfortunately my VM is very slow so this is currently "in progress".) edit: dependency walker doesn't mention AvidRemoteObjects or variants like ARO*, RO*, RemoteObjects. Maybe this is a red herring?
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DarkShadow44
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Posted: Mon Nov 05, 2018 11:08 am |
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Joined: Tue Nov 22, 2016 5:39 pm
Posts: 840
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The DLL is probably a part of the program. Is there a free version to test with? A full log would be good, too.
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Bob Wya
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Posted: Mon Nov 05, 2018 11:45 am |
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Joined: Sat Oct 16, 2010 7:40 pm
Posts: 2740
Location: Cambridge
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dried
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Posted: Fri May 03, 2019 11:52 pm |
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Joined: Tue Oct 23, 2018 8:35 pm
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Sorry for the delay -- I think I missed your replies. Yes, I have been starting from the application's directory (drive_c/Program Files/Avid/Sibelius); and I also tried running with wine start -- same results. Thanks for the info though. As for logs, the only output I'm getting now is the missing DLL: Code: Loading AvidRemoteObjects364.dll
LoadLibrary failed: Check your system32 or SysWOW64 directory for AvidRemoteObjects364.dll
Here's the log from the installation (I've edited it to remove duplicate logs; most statements were logged between 4 and about 40 times): Code: 002a:err:mscoree:LoadLibraryShim error reading registry key for installroot
002a:err:richedit:ReadColorTbl malformed entry
002a:err:richedit:ReadStyleSheet skipping optional destination
003f:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
0040:err:mscoree:LoadLibraryShim error reading registry key for installroot
004a:err:richedit:ReadColorTbl malformed entry
004a:err:richedit:ReadStyleSheet skipping optional destination
0042:err:mscoree:LoadLibraryShim error reading registry key for installroot
0051:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
0052:err:mscoree:LoadLibraryShim error reading registry key for installroot
0052:err:ole:COMPOBJ_DllList_Add couldn't load in-process dll L"C:\\windows\\system32\\msxml3.dll"
0052:err:ole:CoGetClassObject no class object {f6d90f11-9c73-11d3-b32e-00c04f990bb4} could be created for context 0x1
0052:err:msi:msi_install_assembly Failed to install assembly L"C:\\users\\dried\\Temp\\msi1.tmp\\amd64_Microsoft.VC90.ATL_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_673f7fa2.manifest" (0x80070005)
0052:err:msi:ACTION_InstallFiles Failed to install assembly
0052:err:msi:execute_script Execution of script 0 halted; action L"InstallFiles" returned 1603
0052:err:msi:ITERATE_Actions Execution halted, action L"InstallFinalize" returned 1603
0052:err:ole:COMPOBJ_DllList_Add couldn't load in-process dll L"C:\\windows\\system32\\msxml3.dll"
0052:err:ole:CoGetClassObject no class object {f6d90f11-9c73-11d3-b32e-00c04f990bb4} could be created for context 0x1
0057:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
0059:err:mscoree:LoadLibraryShim error reading registry key for installroot
0088:err:richedit:ReadColorTbl malformed entry
0088:err:richedit:ReadStyleSheet skipping optional destination
0080:err:mscoree:LoadLibraryShim error reading registry key for installroot
00a3:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
00a5:err:mscoree:LoadLibraryShim error reading registry key for installroot
00e0:err:richedit:ReadColorTbl malformed entry
00e0:err:richedit:ReadStyleSheet skipping optional destination
00d8:err:mscoree:LoadLibraryShim error reading registry key for installroot
0104:err:richedit:ReadStyleSheet skipping optional destination
00fc:err:mscoree:LoadLibraryShim error reading registry key for installroot
0140:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
014b:err:mscoree:LoadLibraryShim error reading registry key for installroot
0167:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
I've also just replaced all of Program Files/Avid with the VM's copy and I'm still getting the same results. I've also since installed winbind. I'm suspicious it might have affected the installation process, but the Sibelius.exe binary was the same size as on the VM and the complementary apps (Avid Link and Avid Application Manager) also installed and seem to work. Next step is to install in a clean prefix to see if winbind made a difference.
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lahmbi5678
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Posted: Sun May 05, 2019 12:40 am |
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Joined: Thu Aug 27, 2009 6:23 am
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Does Sibelius require a certain .NET version?
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dried
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Posted: Sat May 11, 2019 9:53 pm |
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Joined: Tue Oct 23, 2018 8:35 pm
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lahmbi5678 wrote: Does Sibelius require a certain .NET version? I'm not sure. I just (re)installed .NET 4.7.2 with winetricks to be sure, same result.
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dried
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Posted: Sat May 11, 2019 10:04 pm |
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Joined: Tue Oct 23, 2018 8:35 pm
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DarkShadow44 wrote: Is there a free version to test with? Forgot to address this. The software does have a free tier and a free trial of the full tier. Download here: https://www.avid.com/sibelius (nb - you need to supply an email address for the download).
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DarkShadow44
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Posted: Sun May 12, 2019 8:58 am |
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Joined: Tue Nov 22, 2016 5:39 pm
Posts: 840
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dried
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Posted: Sun May 12, 2019 9:33 am |
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Joined: Tue Oct 23, 2018 8:35 pm
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DarkShadow44
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Posted: Sun May 12, 2019 9:38 am |
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Joined: Tue Nov 22, 2016 5:39 pm
Posts: 840
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I currently can't think of a way to help, the link is already one of the best things you could have provided. But make sure you subscribe to the bug, so you get notified of updates.
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