Cannot start the installer for TradeLocker

Questions about Wine on Linux
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therealNTA
Newbie
Newbie
Posts: 3
Joined: Thu Aug 22, 2024 2:34 am

Cannot start the installer for TradeLocker

Post by therealNTA »

Hey all!

I have never needed to install a Windows software on my Linux machine, but the time has come :|

First time Wine user here, thanks for your help!

Basic details
Wine version: wine-9.0
OS: Debian 12
Terminal output:
- if I do

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$ wine TradeLocker.exe &> /tmp/log.txt 2>&1
I get a window that says "Installation has failed. Please re-run this installer as a normal user instead of Run as Administrator"
- If I do

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sudo wine runas /trustlevel:0x20000 ~/Downloads/TradeLocker.exe &> /tmp/log.txt 2>&1
like I found somewhere else I get nothing at all
- If I do just

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sudo wine runas /trustlevel:0x20000 ~/Downloads/TradeLocker.exe
I get this in the terminal

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0080:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
0084:fixme:wineusb:add_usb_device Interface 1 has 2 alternate settings; using the first one.
0084:fixme:wineusb:add_usb_device Interface 1 has 12 alternate settings; using the first one.
0080:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
0080:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
0080:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
0084:fixme:wineusb:add_usb_device Interface 1 has 7 alternate settings; using the first one.
0084:fixme:wineusb:add_usb_device Interface 1 has 2 alternate settings; using the first one.
0084:fixme:wineusb:add_usb_device Interface 2 has 2 alternate settings; using the first one.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0080:fixme:wineusb:query_id Unhandled ID query type 0x5.
0090:err:ole:start_rpcss Failed to start RpcSs service
Application could not be started, or no application associated with the specified file.
ShellExecuteEx failed: File not found.
Problem: Installer won't start.
What I've tried:
- Run installer in the three ways I showed above
- Installed (or tried to) some additional packages with winetricks: rpcss riched20 wsh57 mfc42 mdac28 dotnet48 vcrun2015 corefonts

Software can be freely downloaded from here https://tradelocker.com/desktop/

I am using a 64-bit wineprefix

Hope the thread have everything you need. Thanks a million!
desessarts
Level 4
Level 4
Posts: 198
Joined: Wed Oct 04, 2023 7:57 am

Re: Cannot start the installer for TradeLocker

Post by desessarts »

Hello

with debian 12 and wine-devel 9.15 it seems to work

I did

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export WINEARCH=win64 
export WINEPREFIX=~/.wine_tr
wineboot -u

it said it needed dotnet45 but said it needed to "reboot" and failed
so I installed dotnet45 and had a Windows version of Windows 2003, so I put the more recent Windows 11

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winetricks -q dotnet45
winecfg /v w11
then I used your command and it started immediately

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wine TradeLocker.exe &> /tmp/log.txt 2>&1
I have a window with

email
password
server

login
therealNTA
Newbie
Newbie
Posts: 3
Joined: Thu Aug 22, 2024 2:34 am

Re: Cannot start the installer for TradeLocker

Post by therealNTA »

Thanks! It's working so far! It looks like 9.0 doesn't work, but 9.15 does!

I have a new problem now. The mouse works, but the keyboard doesn't type...
desessarts
Level 4
Level 4
Posts: 198
Joined: Wed Oct 04, 2023 7:57 am

Re: Cannot start the installer for TradeLocker

Post by desessarts »

launch it like before and look for keyboard or any error in the file

/tmp/log.txt
therealNTA
Newbie
Newbie
Posts: 3
Joined: Thu Aug 22, 2024 2:34 am

Re: Cannot start the installer for TradeLocker

Post by therealNTA »

Hey!

I couldn't find anything in the logs, but this morning I tried again after a restart and it works perfectly! Thanks a million!
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