Splashtop not starting

[andersostling]

I am trying to troubleshoot the Splashtop (remote desktop) software. My platform is EOS (arch based) and latest Wine is installed. Wordpad & builtin apps works. I should add that the Splashtop installer worked and (seemed) to install without any error.

[anders@archie drive_c]$ wine --version
wine-9.3

This is what I get when trying to launch the remote viewer. Anyone?

[anders@archie drive_c]$ wine "./Program Files (x86)/Splashtop/Splashtop Remote/Client for STB/strwinclt.exe"
0024:err:winediag:gnutls_process_attach failed to load libgnutls, no support for encryption
0024:err:winediag:process_attach failed to load libgnutls, no support for pfx import/export

(Note: gnutls is installed
[anders@archie drive_c]$ gnutls-cli --version
gnutls-cli 3.8.3
)

0024:fixme:thread:GetThreadUILanguage : stub, returning default language.
0024:fixme:nls:RtlGetThreadPreferredUILanguages 00000038, 0107F598, 0107F5A8 0107F59C
0024:fixme:nls:get_dummy_preferred_ui_language (0x38 0x409 0107F598 0107F5A8 0107F59C) returning a dummy value (current locale)
0024:fixme:wtsapi:WTSQueryUserToken 1 00BC24EC semi-stub!
0024:fixme:security:ImpersonateLoggedOnUser (00000018)
0024:fixme:thread:GetThreadUILanguage : stub, returning default language.
0024:fixme:thread:GetThreadUILanguage : stub, returning default language.
0024:fixme:thread:GetThreadUILanguage : stub, returning default language.
0124:fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFA, 023AFF18
0124:fixme:process:WTSGetActiveConsoleSessionId stub
0024:fixme:advapi:RegisterEventSourceW ((null),L"Splashtop Business app"): stub
0024:fixme:advapi:ReportEventW (CAFE4242,0x0004,0x0000,0x00017530,00000000,0x0001,0x00000000,0107F758,00000000): stub
0024:fixme:advapi:DeregisterEventSource (CAFE4242) stub
0024:fixme:ole:CoInitializeSecurity 00000000, -1, 00000000, 00000000, 0, 3, 00000000, 0, 00000000 stub
0024:fixme:wbemprox:client_security_SetBlanket 74811850, 01F8C168, 10, 0, (null), 3, 3, 00000000, 0
0024:fixme:wbemprox:client_security_Release 74811850
0024:fixme:wbemprox:get_system_propval returning empty array for __DERIVATION
0024:fixme:ole:CoInitializeSecurity 00000000, -1, 00000000, 00000000, 0, 3, 00000000, 0, 00000000 stub
0024:fixme:wbemprox:client_security_SetBlanket 74811850, 01F8C168, 10, 0, (null), 3, 3, 00000000, 0
0024:fixme:wbemprox:client_security_Release 74811850
0024:fixme:wbemprox:get_system_propval returning empty array for __DERIVATION
0024:fixme:wbemprox:get_system_propval returning empty array for __DERIVATION
0024:fixme:wbemprox:get_system_propval returning empty array for __DERIVATION
0024:fixme:wbemprox:get_system_propval returning empty array for __DERIVATION
0024:fixme:wbemprox:get_system_propval returning empty array for __DERIVATION
0024:fixme:ole:CoInitializeSecurity 00000000, -1, 00000000, 00000000, 0, 3, 00000000, 0, 00000000 stub
0024:fixme:wbemprox:client_security_SetBlanket 74811850, 01F8C168, 10, 0, (null), 3, 3, 00000000, 0
0024:fixme:wbemprox:client_security_Release 74811850
0024:fixme:wbemprox:get_system_propval returning empty array for __DERIVATION
0024:fixme:ole:CoInitializeSecurity 00000000, -1, 00000000, 00000000, 0, 3, 00000000, 0, 00000000 stub
0024:fixme:wbemprox:client_security_SetBlanket 74811850, 01F8C168, 10, 0, (null), 3, 3, 00000000, 0
0024:fixme:wbemprox:client_security_Release 74811850
0058:fixme:mountmgr:query_property Faking StorageDeviceProperty data
0058:fixme:mountmgr:harddisk_ioctl The DISK_PARTITION_INFO and DISK_DETECTION_INFO structures will not be filled
0024:fixme:wbemprox:get_system_propval returning empty array for __DERIVATION
0024:fixme:wtsapi:WTSQueryUserToken 1 0107F4D8 semi-stub!
0024:fixme:ole:CoInitializeSecurity 00000000, -1, 00000000, 00000000, 0, 3, 00000000, 0, 00000000 stub
0024:fixme:wbemprox:client_security_SetBlanket 74811850, 01F8C168, 10, 0, (null), 3, 3, 00000000, 0
0024:fixme:wbemprox:client_security_Release 74811850
0024:fixme:wbemprox:get_system_propval returning empty array for __DERIVATION
0024:fixmeInitNetworkAddressControl stub
0128:err:seh:NtRaiseException Unhandled exception code c0000005 flags 0 addr 0x7bd55b60

[andersostling]

Edit: lib32-gnutls is now installed, and the two first error messages are gone. The app still crashes with the same error message.

[qwertymnb]

Hi , I gave this program a try and it indeed crashes.
If I disable mmdevapi (in wincfg->libraries) the login window comes up but a few seconds later there's another crash. I couldn't find out why because when I run with WINEDEBUG=+relay,seh wine program.exe &>log.txt then there is no crash... Maybe a race condition? Anyway, might be worth to file a bugreport for the mmdevapi issue (?)

[andersostling]

Thanks for testing it. I feel that I dont understand the problem well enough to file a bug report. But thanks anyway!