Installing Amazon Music Issue

Questions about Wine on Linux
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LeeKuiper
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Newbie
Posts: 1
Joined: Fri Jul 14, 2023 10:24 pm

Installing Amazon Music Issue

Post by LeeKuiper »

Hello all,

I have been trying to get Amazon Music to install for half the day it seems. Brief history.
It worked about 2 days ago. I ended up reinstalling Ubuntu 22.04 today. Same HW.
I have installed wine the lates version per the wine/download. I have installed all the prerequisites including winetricks. I was able to install both Firefox, winzip 7 and notepad. I tried those just to make sure things where working right.

I run "wine AmazonMusicinstaller.exe" in the download directory. It pulls up the "installing Now just a few more minutes" gui, followed by the "finishing install" gui.

I run this from terminal.

wine AmazonMusicInstaller.exe &>wine.log

log file gives me this:

007c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
007c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
007c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
007c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
MESA-INTEL: warning: Haswell Vulkan support is incomplete
0024:fixme:font:find_matching_face Untranslated charset 255
0024:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
0024:fixme:imm:ImeSetActiveContext (00010056, 1): stub
0024:fixme:imm:ImmReleaseContext (00020080, 00010056): stub
00d4:fixme:imm:ImeSetActiveContext (000000000001002E, 0): stub
00d4:fixme:imm:ImmReleaseContext (0000000000010020, 000000000001002E): stub
014c:fixme:kernelbase:AppPolicyGetProcessTerminationMethod FFFFFFFA, 0058FEAC
0024:fixme:shell:propertystore_SetValue (00A15EC0)->(0459A294 008DC710): stub
0024:fixme:shell:propertystore_SetValue (00A15EC0)->(0459A280 008DC710): stub
0024:fixme:shell:propertystore_Commit (00A15EC0): stub
0024:fixme:shell:propertystore_SetValue (00A15EC0)->(0459A294 008DC710): stub
0024:fixme:shell:propertystore_SetValue (00A15EC0)->(0459A280 008DC710): stub
0024:fixme:shell:propertystore_Commit (00A15EC0): stub
0024:fixme:shell:propertystore_SetValue (00A15EC0)->(0459A294 008DCB80): stub
0024:fixme:shell:propertystore_SetValue (00A15EC0)->(0459A280 008DCB80): stub
0024:fixme:shell:propertystore_Commit (00A15EC0): stub
Problem running post-install step. Installation may not complete correctly
Unknown error while running C:\windows\system32/ie4uinit.exe -show -ClearIconCache

Then I run "wine Music.exe" from same folder.

Log File:

wine music.exe
007c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
007c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
007c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
007c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
MESA-INTEL: warning: Haswell Vulkan support is incomplete
Application could not be started, or no application associated with the specified file.
ShellExecuteEx failed: File not found.

So I open up a file manager and go to .../C:...Program Files (x86) directory and I see the programs I installed mentioned above but not Amazon Music. Through winecfg I installed all the fonts, and the DXVK the one marked with the "latest"

Like I mentioned, it installed and worked well a few days ago. The only difference is that I did a brand new install.

Thoughts?
jkfloris
Level 12
Level 12
Posts: 3201
Joined: Thu Aug 14, 2014 10:10 am

Re: Installing Amazon Music Issue

Post by jkfloris »

According to the AppDB this program needs the Microsoft corefonts. Install the ttf-mscorefonts-installer or use winetricks to install the fonts.

Code: Select all

sudo apt install ttf-mscorefonts-installer
# or
winetricks corefonts
The AppDB says to install allfonts, but I am not sure if you need every font. If "corefonts" does not work, use "allfonts".
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