Unable to Launch Heroes of the storm (Battle.net)

Questions about Wine on Linux
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Icyjaws
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Newbie
Posts: 2
Joined: Sun Nov 29, 2020 4:06 am

Unable to Launch Heroes of the storm (Battle.net)

Post by Icyjaws »

Hello everybody, i'm not experienced with wine at all (i run with ubuntu 20.04).
I opened this topic because my problem isn't reported (btw im sure with more experience i should relate to other topics ^^)
I followed a tuto for installing Battle.net with wine and it functions quite well (hearthstone works good).
What should I do ? Merci beaucoup !

But now i've DL H.O.T.S : The app isn't opening. Battle.net works but instead of launching its showin me this error :

Code: Select all

 
Unhandled exception: page fault on write access to 0x14d14000 in 32-bit code (0x05a7d32e).
Register dump:
 CS:0023 SS:002b DS:002b ES:002b FS:006b GS:0063
 EIP:05a7d32e ESP:11fbf510 EBP:11fbf554 EFLAGS:00010203(  R- --  I   - - -C)
 EAX:147fd520 EBX:0000010e ECX:00159540 EDX:0066d500
 ESI:146a3fe0 EDI:14d14000
Stack dump:
0x11fbf510:  14800040 0000010e 02729c00 14800040
0x11fbf520:  14190020 0066d500 0000010e 11fbf558
0x11fbf530:  00cf4a62 11b1e968 00000000 00000000
0x11fbf540:  0000010e 14190020 11b1e968 11fbf59c
0x11fbf550:  0000010e 11fbf5f0 0272a996 00000de1
0x11fbf560:  00000000 00000000 00000000 00001860
Backtrace:
=>0 0x05a7d32e in libcef (+0x534d32e) (0x11fbf554)
  1 0x0272a996 EntryPoint+0xffffffff() in libcef (0x11fbf5f0)
  2 0x00d2714d EntryPoint+0xffffffff() in libcef (0x11fbf648)
  3 0x02e2f0df EntryPoint+0xffffffff() in libcef (0x11fbf6ac)
  4 0x02e2ef76 EntryPoint+0xffffffff() in libcef (0x11fbf700)
  5 0x02e284c0 EntryPoint+0xffffffff() in libcef (0x11fbf770)
  6 0x02e28058 EntryPoint+0xffffffff() in libcef (0x11fbf7e0)
  7 0x02e25afc EntryPoint+0xffffffff() in libcef (0x11fbf904)
  8 0x02e2606b EntryPoint+0xffffffff() in libcef (0x11fbf960)
  9 0x02688d62 EntryPoint+0xffffffff() in libcef (0x11fbf9b8)
  10 0x02688d06 EntryPoint+0xffffffff() in libcef (0x11fbf9c8)
  11 0x0269d20a EntryPoint+0xffffffff() in libcef (0x11fbfa08)
  12 0x02687c21 EntryPoint+0xffffffff() in libcef (0x11fbfa4c)
  13 0x0267ea84 EntryPoint+0xffffffff() in libcef (0x11fbfac0)
  14 0x0269da1b EntryPoint+0xffffffff() in libcef (0x11fbfadc)
  15 0x0269dfdc EntryPoint+0xffffffff() in libcef (0x11fbfaf8)
  16 0x026bd16d EntryPoint+0xffffffff() in libcef (0x11fbfb38)
  17 0x026bc812 EntryPoint+0xffffffff() in libcef (0x11fbfbf8)
  18 0x04470e89 EntryPoint+0xffffffff() in libcef (0x11fbfc34)
  19 0x0446c0fd EntryPoint+0xffffffff() in libcef (0x11fbfd50)
  20 0x0446e530 EntryPoint+0xffffffff() in libcef (0x11fbfe0c)
  21 0x04471547 EntryPoint+0xffffffff() in libcef (0x11fbfe70)
  22 0x04208683 EntryPoint+0xffffffff() in libcef (0x11fbfed4)
  23 0x04208127 EntryPoint+0xffffffff() in libcef (0x11fbfeec)
  24 0x042080be EntryPoint+0xffffffff() in libcef (0x11fbff08)
  25 0x04208980 EntryPoint+0xffffffff() in libcef (0x11fbff18)
  26 0x0248d295 EntryPoint+0xffffffff() in libcef (0x11fbff3c)
  27 0x7bcb3b80 (0x11fbff4c)
  28 0x7bcb3be3 (0x11fbffdc)
  29 0x7bcb3b72 (0x11fbffec)
0x05a7d32e: repe movsb	(%esi),%es:(%edi)
Modules:
Module	Address			Debug info	Name (86 modules)
PE	  400000-  510000	Deferred        battle.net
PE	  730000- 6ca8000	Export          libcef
PE	 6cb0000- 6d81000	Deferred        chrome_elf
PE	10000000-103cc000	Deferred        battle.net helper
PE	7a840000-7a844000	Deferred        opengl32
PE	7b020000-7b023000	Deferred        kernelbase
PE	7b420000-7b5db000	Deferred        kernel32
PE	7bc30000-7bc34000	Deferred        ntdll
PE	7bfc0000-7bfc3000	Deferred        mfplat
PE	7c030000-7c034000	Deferred        mfreadwrite
PE	7c080000-7c083000	Deferred        msvcr120
PE	7c170000-7c1ab000	Deferred        concrt140
PE	7c670000-7c673000	Deferred        kerberos
PE	7c6f0000-7c6ff000	Deferred        setupapi
PE	7c920000-7c923000	Deferred        api-ms-win-appmodel-runtime-l1-1-2
PE	7c950000-7c954000	Deferred        winex11
PE	7c9f0000-7c9f3000	Deferred        api-ms-win-crt-filesystem-l1-1-0
PE	7ca10000-7ca13000	Deferred        api-ms-win-crt-time-l1-1-0
PE	7ca20000-7ca23000	Deferred        api-ms-win-crt-utility-l1-1-0
PE	7ca30000-7ca34000	Deferred        api-ms-win-crt-stdio-l1-1-0
PE	7ca50000-7ca55000	Deferred        api-ms-win-crt-math-l1-1-0
PE	7ca70000-7ca74000	Deferred        api-ms-win-crt-string-l1-1-0
PE	7ca80000-7ca84000	Deferred        api-ms-win-crt-convert-l1-1-0
PE	7ca90000-7ca94000	Deferred        api-ms-win-crt-runtime-l1-1-0
PE	7cab0000-7cab3000	Deferred        api-ms-win-crt-heap-l1-1-0
PE	7cac0000-7cad4000	Deferred        vcruntime140
PE	7cc10000-7cd33000	Deferred        ucrtbase
PE	7cd40000-7cdb0000	Deferred        msvcp140
PE	7ce30000-7ce33000	Deferred        esent
PE	7ce50000-7ce53000	Deferred        dhcpcsvc
PE	7ce70000-7cf4b000	Deferred        cryptui
PE	7cf70000-7cf75000	Deferred        jsproxy
PE	7cf90000-7cf96000	Deferred        winhttp
PE	7cff0000-7d002000	Deferred        urlmon
PE	7d080000-7d083000	Deferred        ncrypt
PE	7d0a0000-7d0bc000	Deferred        credui
PE	7d0e0000-7d0e4000	Deferred        d3d11
PE	7d150000-7d153000	Deferred        dxva2
PE	7d170000-7d174000	Deferred        d3d9
PE	7d1b0000-7d292000	Deferred        comdlg32
PE	7d300000-7d304000	Deferred        dbghelp
PE	7d370000-7d374000	Deferred        uxtheme
PE	7d3c0000-7d3cb000	Deferred        winspool
PE	7d410000-7d414000	Deferred        dwmapi
PE	7d430000-7d433000	Deferred        dwrite
PE	7d4b0000-7d4b4000	Deferred        propsys
PE	7d4e0000-7d4e4000	Deferred        hid
PE	7d500000-7d503000	Deferred        wtsapi32
PE	7d520000-7d523000	Deferred        usp10
PE	7d590000-7d60e000	Deferred        comctl32
PE	7d700000-7d703000	Deferred        uiautomationcore
PE	7d720000-7d737000	Deferred        oleacc
PE	7d780000-7d783000	Deferred        netapi32
PE	7d7c0000-7d7c3000	Deferred        secur32
PE	7d890000-7d893000	Deferred        userenv
PE	7d8b0000-7d8b9000	Deferred        msacm32
PE	7d8e0000-7d95d000	Deferred        winmm
PE	7d9e0000-7d9e4000	Deferred        wined3d
PE	7db40000-7db44000	Deferred        dxgi
PE	7db80000-7db84000	Deferred        iphlpapi
PE	7dbb0000-7dbb4000	Deferred        rsaenh
PE	7dbf0000-7dbf3000	Deferred        imagehlp
PE	7dc00000-7dc03000	Deferred        api-ms-win-core-localization-obsolete-l1-2-0
PE	7dc20000-7dc23000	Deferred        api-ms-win-core-datetime-l1-1-1
PE	7dc30000-7dc33000	Deferred        api-ms-win-core-string-l1-1-0
PE	7dc50000-7dc53000	Deferred        api-ms-win-core-localization-l1-2-1
PE	7dc60000-7dc63000	Deferred        api-ms-win-core-fibers-l1-1-1
PE	7e2a0000-7e2a3000	Deferred        api-ms-win-core-synch-l1-2-0
PE	7e2b0000-7e2b4000	Deferred        imm32
PE	7e4e0000-7e4e4000	Deferred        bcrypt
PE	7e510000-7e554000	Deferred        crypt32
PE	7e600000-7e604000	Deferred        wintrust
PE	7e660000-7e668000	Deferred        oleaut32
PE	7e780000-7e784000	Deferred        ws2_32
PE	7e7d0000-7e7d4000	Deferred        rpcrt4
PE	7e880000-7e8a8000	Deferred        ole32
PE	7e9c0000-7e9c3000	Deferred        shcore
PE	7ea10000-7f2e6000	Deferred        shell32
PE	7f410000-7f418000	Deferred        shlwapi
PE	7f480000-7f484000	Deferred        msvcrt
PE	7f550000-7f554000	Deferred        advapi32
PE	7f5e0000-7f5e7000	Deferred        gdi32
PE	7f750000-7f838000	Deferred        user32
PE	7f960000-7f96b000	Deferred        mpr
PE	7f9b0000-7f9b4000	Deferred        version
PE	7f9d0000-7f9ef000	Deferred        wininet
Threads:
System information:
    Wine build: wine-5.0 (Ubuntu 5.0-3ubuntu1)
    Platform: i386 (WOW64)
    Version: Windows 7
    Host system: Linux
    Host version: 5.4.0-54-generic
Icyjaws
Newbie
Newbie
Posts: 2
Joined: Sun Nov 29, 2020 4:06 am

Re: Unable to Launch Heroes of the storm (Battle.net)

Post by Icyjaws »

Up : I see many views on this topic but no response yet. Should I put some more info about the issue ?
SetantaLP
Level 3
Level 3
Posts: 54
Joined: Mon Jul 31, 2017 3:55 am

Re: Unable to Launch Heroes of the storm (Battle.net)

Post by SetantaLP »

I think it could help to post the log you get when running from terminal (which is usually much more helpful than the backtrace), which wine version you are using and either link the tutorial or describe the steps you made. And make sure it can be reproduced in a wine prefix you created just before you started the steps from the tutorial, because having done other things in the wineprefix before can lead to different results.
spoon0042
Level 6
Level 6
Posts: 572
Joined: Thu Dec 24, 2009 11:00 am

Re: Unable to Launch Heroes of the storm (Battle.net)

Post by spoon0042 »

I'm not entirely sure but I think you need a recent build of wine staging for that to work, or possibly wait til friday for the next devel build. Going off this comment on bugzilla: https://bugs.winehq.org/show_bug.cgi?id=42741#c74
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