Trying to install CATI program

[Turmult]

Hi,

I'm hoping somebody can help me. I'm trying to get a program to assist in phone interviews up and running on ubuntu 13.10

I have installed Wine 1.7 from the Wine ppa, and Winetricks from the ubuntu repositories.

I install the program fine, but it needs to update from the local server first time I run it. The GUI says it's downloading the update and prepares setup, and then it stops.

When I run the program from terminal I get this output:

Code: Select all

1 fixme:advapi:RegisterEventSourceW (L"",L"Contact Center Update Service"): stub
2 fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x40000001,(nil),0x0001,0x00000000,0x71e638,(nil)): stub
3 fixme:advapi:DeregisterEventSource (0xcafe4242) stub
4 fixme:heap:HeapSetInformation (nil) 1 (nil) 0
5 fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial stub.
6 fixme:system:SetProcessDPIAware stub!
7 fixme:service:EnumServicesStatusW resume handle not supported
8 fixme:service:EnumServicesStatusW resume handle not supported
9 wine: cannot find L"C:\\windows\\system32\\cati.exe"
10 administrator@TEST-STATION:~$ fixme:process:WTSGetActiveConsoleSessionId stub
11 fixme:process:WTSGetActiveConsoleSessionId stub
12 fixme:process:WTSGetActiveConsoleSessionId stub
13 fixme:wtsapi:WTSEnumerateProcessesA Stub (nil) 0x00000000 0x00000001 0xa9e5a8 0xa9e5a4
14 fixme:wtsapi:WTSFreeMemory Stub (nil)
 

I'm thinking lines 7-9 are my problem.

Any wise words?

Thank you in advance

[oiaohm]

http://wiki.winehq.org/FAQ#head-8d8c06c ... 5c730566e0

Turmult have you done the all else fails instruction of cd to the directory of the exe then using wine program.exe

If so please do a find to locate where cati.exe is hiding there is a way to set search paths for executables in wine. Its been such a long time since I have had to I have forgot how.

[Turmult]

Hi oiaohm,

thank you for the response and sorry for the late reply.
I tried your suggestion and it got me a bit further.
By cd'ing into the directory and starting the .exe from there I now get the output underneath instead.
I would, with my very limited knowledge, think the problem is in line 18 and 19 (and 52 & 53 but whether that is just a repetition I don't know).

Code: Select all

1 fixme:advapi:RegisterEventSourceW (L"",L"Contact Center Update Service"): stub
2 fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x40000001,(nil),0x0001,0x00000000,0x71e638,(nil)): stub
3 fixme:advapi:DeregisterEventSource (0xcafe4242) stub
4 fixme:heap:HeapSetInformation (nil) 1 (nil) 0
5 fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial stub.
6 fixme:system:SetProcessDPIAware stub!
7 fixme:service:EnumServicesStatusW resume handle not supported
8 fixme:service:EnumServicesStatusW resume handle not supported
9 fixme:process:WTSGetActiveConsoleSessionId stub
10 fixme:process:WTSGetActiveConsoleSessionId stub
11 fixme:process:WTSGetActiveConsoleSessionId stub
12 fixme:wtsapi:WTSEnumerateProcessesA Stub (nil) 0x00000000 0x00000001 0xa9e5a8 0xa9e5a4
13 fixme:wtsapi:WTSFreeMemory Stub (nil)
14 fixme:process:WTSGetActiveConsoleSessionId stub
15 fixme:ntdll:NtSetInformationToken unimplemented class 12
16 fixme:advapi:RegisterEventSourceW (L"",L"Contact Center Update Service"): stub
17 fixme:advapi:ReportEventW (0xcafe4242,0x0001,0x0000,0xc0000012,(nil),0x0002,0x00000000,0x71e5e4,(nil)): stub
18 [b]err:eventlog:ReportEventW L"C:\\users\\administrator\\Temp\\CATI\\CCUpdate.exe"[/b]
19 [b]err:eventlog:ReportEventW L"SetTokenInformation failed (1)"[/b]
20 fixme:advapi:DeregisterEventSource (0xcafe4242) stub
21 fixme:process:WTSGetActiveConsoleSessionId stub
22 fixme:wtsapi:WTSQueryUserToken 0 0x71e3ac
23 fixme:process:WTSGetActiveConsoleSessionId stub
24 fixme:msvcrt:__clean_type_info_names_internal (0x78c45408) stub
25 administrator@TEST-STATION:~/.wine/drive_c/Program Files (x86)/AskiaField/CATI$ 
26 fixme:process:WTSGetActiveConsoleSessionId stub
27 fixme:process:WTSGetActiveConsoleSessionId stub
28 fixme:wtsapi:WTSEnumerateProcessesA Stub (nil) 0x00000000 0x00000001 0xa9e5a8 0xa9e5a4
29 fixme:wtsapi:WTSFreeMemory Stub (nil)
30 fixme:process:WTSGetActiveConsoleSessionId stub
31 fixme:process:WTSGetActiveConsoleSessionId stub
32 fixme:process:WTSGetActiveConsoleSessionId stub
33 fixme:wtsapi:WTSEnumerateProcessesA Stub (nil) 0x00000000 0x00000001 0xa9e5a8 0xa9e5a4
34 fixme:wtsapi:WTSFreeMemory Stub (nil)
35 fixme:process:WTSGetActiveConsoleSessionId stub
36 fixme:process:WTSGetActiveConsoleSessionId stub
37 fixme:process:WTSGetActiveConsoleSessionId stub
38 fixme:wtsapi:WTSEnumerateProcessesA Stub (nil) 0x00000000 0x00000001 0xa9e5a8 0xa9e5a4
39 administrator@TEST-STATION:~/.wine/drive_c/Program Files (x86)/AskiaField/CATI$ wine Cati.exe
40 fixme:advapi:RegisterEventSourceW (L"",L"Contact Center Update Service"): stub
41 fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x40000001,(nil),0x0001,0x00000000,0x71e638,(nil)): stub
42 fixme:advapi:DeregisterEventSource (0xcafe4242) stub
43 fixme:heap:HeapSetInformation (nil) 1 (nil) 0
44 fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial stub.
45 fixme:system:SetProcessDPIAware stub!
46 fixme:service:EnumServicesStatusW resume handle not supported
47 fixme:service:EnumServicesStatusW resume handle not supported
48 fixme:process:WTSGetActiveConsoleSessionId stub
49 fixme:ntdll:NtSetInformationToken unimplemented class 12
50 fixme:advapi:RegisterEventSourceW (L"",L"Contact Center Update Service"): stub
51 fixme:advapi:ReportEventW (0xcafe4242,0x0001,0x0000,0xc0000012,(nil),0x0002,0x00000000,0x71e5e4,(nil)): stub
52 [b]err:eventlog:ReportEventW L"C:\\users\\administrator\\Temp\\CATI\\CCUpdate.exe"[/b]
53 [b]err:eventlog:ReportEventW L"SetTokenInformation failed (1)"[/b]
54 fixme:advapi:DeregisterEventSource (0xcafe4242) stub
55 fixme:process:WTSGetActiveConsoleSessionId stub
56 fixme:wtsapi:WTSQueryUserToken 0 0x71e3ac
57 fixme:process:WTSGetActiveConsoleSessionId stub
58 fixme:msvcrt:__clean_type_info_names_internal (0x78c45408) stub
59 administrator@TEST-STATION:~/.wine/drive_c/Program Files (x86)/AskiaField/CATI$ 
60 fixme:process:WTSGetActiveConsoleSessionId stub
61 fixme:process:WTSGetActiveConsoleSessionId stub
62 fixme:wtsapi:WTSEnumerateProcessesA Stub (nil) 0x00000000 0x00000001 0xa9e5a8 0xa9e5a4
63 fixme:wtsapi:WTSFreeMemory Stub (nil)
64 fixme:process:WTSGetActiveConsoleSessionId stub
65 fixme:process:WTSGetActiveConsoleSessionId stub
66 fixme:process:WTSGetActiveConsoleSessionId stub
67 fixme:wtsapi:WTSEnumerateProcessesA Stub (nil) 0x00000000 0x00000001 0xa9e5a8 0xa9e5a4
68 fixme:wtsapi:WTSFreeMemory Stub (nil)
69 fixme:process:WTSGetActiveConsoleSessionId stub
70 fixme:process:WTSGetActiveConsoleSessionId stub
71 fixme:process:WTSGetActiveConsoleSessionId stub
72 fixme:wtsapi:WTSEnumerateProcessesA Stub (nil) 0x00000000 0x00000001 0xa9e5a8 0xa9e5a4
73 fixme:wtsapi:WTSFreeMemory Stub (nil)