PaloAlto Software

pcr · Post by **pcr** » Thu May 24, 2012 4:49 pm

I would like to install the program Business Plan Pro from Palo Alto Software. It is not supported, but I was able to get as far as the 'standard' installer and was asked for a key, but this is not what PaloAlto uses. They use a 20 character serial 'number' with about half capital letters. Is there an alternative someplace that I could use that would let me input the serial number I got from PaloAlto?

Thanks..

jjmckenzie · Post by **jjmckenzie** » Thu May 24, 2012 9:40 pm

On Thu, May 24, 2012 at 2:49 PM, pcr <[email protected]> wrote:

I would like to install the program Business Plan Pro from Palo Alto Software. It is not supported, but I was able to get as
far as the 'standard' installer and was asked for a key, but this is not what PaloAlto uses. They use a 20 character serial
'number' with about half capital letters. Is there an alternative someplace that I could use that would let me input the serial
number I got from PaloAlto?

You should be able to type in the key. Is that not how they do things?

James

pcr · Post by **pcr** » Thu May 24, 2012 11:25 pm

Nope, no key. Just the 20 character serial 'number.'

pcr · Post by **pcr** » Fri May 25, 2012 9:26 am

Dividing the Serial number string into four groups of five characters and entering these in the four boxes of the entry dialog gives a popup which says "There appears to be a problem with Microsofts .NET Framework on your machine. This set of Microsoft files needs to be installed correctly and in working Condition for Business Plan Pro to install. For help with this issue please click the Serial Number Help button on this dialog for further assistance.

Clicking as indicated leads to a popup "Error checking Serial Number."
which says: "Unable to verify your serial number " and the remark that "in most cases there is not an issue with the serial number at all and this message just indicates a problem with the .NET Framework." Then it suggests removing .NET and reinstalling the latest .NET from microsoft.

So the question becomes, are there updates to Wine in the works which might fix this?

Thank you for your help.

Post by **dimesio** » Fri May 25, 2012 10:03 am

pcr wrote: Clicking as indicated leads to a popup "Error checking Serial Number."
which says: "Unable to verify your serial number " and the remark that "in most cases there is not an issue with the serial number at all and this message just indicates a problem with the .NET Framework." Then it suggests removing .NET and reinstalling the latest .NET from microsoft.

Try winetricks dotnet20. http://wiki.winehq.org/winetricks