Problem running BBC Doctor Who game in Linux Mint Debian

[faffmeister]

Hi,

I have a Toshiba Satellite L500 Laptop running 64bit Linux Mint Debian Edition 201109.

The laptop has ATI Radeon M92 (HD 4500 / 5000) graphics.

This is based on Debian testing and because at present there is no WINE in the testing repositories, I have installed 1.3.30 from:

http://frickelplatz.de/debian/

This seems to work fine: I can run LTspiceIV perfectly.

However ...

I have tried to install a game from the BBC Doctor Who series:

http://www.bbc.co.uk/doctorwho/theadven ... TARDIS.exe

According to the WINE AppDB this should run OK.

Installation seemed to run OK.

The first attempt to run it got me a full screen startup first all black then a screen split into a black/white triangle along a diagonal line which finally turned into a largely black screen with a scrambled cursor and no clear picture of anything.

Once that point was reached I couldn't then close the window with the program in it. The cursor only appeared in any window decorations and the main Linux menu/taskbar bar. The machine ran very slow and I had to use the System Monitor to kill the DoctorWho_pc.exe which then also killed wine.

The intro music played fine so I assumed the problem was to do with the graphics.

I tried configuring wine to run a virtual desktop but that just framed the whole thing in a virtual desktop and didn't change anything else.

Unfortunately I didn't capture any log file info from those attempts.

I then wondered if the problem might be with the linux native ATI Radeon graphics drivers so I installed the fglrx driver and associated .debs from Synaptic.

This seems to have made things worse because now all that happens when I try to run the program is that a window pops open and then closes immediately. If I set it to run in a virtual desktop then I get the blue virtual desktop for a second or two, a white flash in that then it all closes again.

If I try to run DoctorWho_Pc.exe or WhoLauncher.exe from a terminal I get this:

~/.wine/drive_c/Program Files/Doctor Who - The Adventure Games $ X Error of failed request: BadRequest (invalid request code or no such operation)
Major opcode of failed request: 135 (GLX)
Minor opcode of failed request: 19 (X_GLXQueryServerString)
Serial number of failed request: 1312
Current serial number in output stream: 1312


Running WINEDEBUG=+loaddll wine wholauncher.exe gets:

~/.wine/drive_c/Program Files/Doctor Who - The Adventure Games $ WINEDEBUG=+loaddll wine wholauncher.exe
trace:loaddll:load_builtin_dll Loaded L"KERNEL32.dll" at 0x7edd0000: builtin
trace:loaddll:load_builtin_dll Loaded L"KERNEL32.dll" at 0x7ee20000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\wineboot.exe" at 0x7ec40000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\advapi32.dll" at 0x7ebe0000: builtin
trace:loaddll:load_builtin_dll Loaded L"KERNEL32.dll" at 0x7ee20000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\winemenubuilder.exe" at 0x7ec40000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\advapi32.dll" at 0x7ea20000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\gdi32.dll" at 0x7e810000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\version.dll" at 0x7e7f0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\user32.dll" at 0x7e8d0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\rpcrt4.dll" at 0x7e780000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\ole32.dll" at 0x7ea90000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\oleaut32.dll" at 0x7e670000: builtin
trace:loaddll:load_builtin_dll Loaded L"KERNEL32.dll" at 0x7ee00000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\shlwapi.dll" at 0x7e600000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\windowscodecs.dll" at 0x7ebb0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\services.exe" at 0x7ec20000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\comctl32.dll" at 0x7e300000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\shell32.dll" at 0x7e410000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\advapi32.dll" at 0x7eb40000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\rpcrt4.dll" at 0x7ebb0000: builtin
trace:loaddll:load_builtin_dll Loaded L"KERNEL32.dll" at 0x7ee20000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\winedevice.exe" at 0xf7620000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\advapi32.dll" at 0x7ec00000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\ntoskrnl.exe" at 0x7ebc0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\rpcrt4.dll" at 0x7eb40000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\mountmgr.sys" at 0x7eb20000: builtin
trace:loaddll:load_builtin_dll Loaded L"KERNEL32.dll" at 0x7ee00000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\plugplay.exe" at 0x7ef20000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\advapi32.dll" at 0x7ebe0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\rpcrt4.dll" at 0x7eb70000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\gdi32.dll" at 0x7e770000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\version.dll" at 0x7e750000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\user32.dll" at 0x7e830000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\shlwapi.dll" at 0x7e980000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\comctl32.dll" at 0x7e660000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\shell32.dll" at 0x7e9f0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\imm32.dll" at 0x7df80000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\winex11.drv" at 0x7e130000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\imm32.dll" at 0x7e390000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\winex11.drv" at 0x7e510000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\uxtheme.dll" at 0x7df10000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\uxtheme.dll" at 0x7e270000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\rpcrt4.dll" at 0x7e090000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\ole32.dll" at 0x7e120000: builtin
trace:loaddll:load_builtin_dll Loaded L"KERNEL32.dll" at 0x7ee00000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\explorer.exe" at 0x7ec30000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\advapi32.dll" at 0x7eb50000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\rpcrt4.dll" at 0x7ebb0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\gdi32.dll" at 0x7e940000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\version.dll" at 0x7e920000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\user32.dll" at 0x7ea00000: builtin
trace:loaddll:load_native_dll Loaded L"C:\\Program Files\\Doctor Who - The Adventure Games\\wholauncher.exe" at 0x400000: native
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\advapi32.dll" at 0x7e940000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\gdi32.dll" at 0x7e9b0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\version.dll" at 0x7e920000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\user32.dll" at 0x7ea70000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\mpr.dll" at 0x7ebb0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\shlwapi.dll" at 0x7e8c0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\comctl32.dll" at 0x7e5c0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\shell32.dll" at 0x7e6d0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\wininet.dll" at 0x7ebf0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\rpcrt4.dll" at 0x7e420000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\ole32.dll" at 0x7e4a0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\oleaut32.dll" at 0x7e310000: builtin
trace:loaddll:load_native_dll Loaded L"C:\\Program Files\\Doctor Who - The Adventure Games\\WinSparkle.dll" at 0x10000000: native
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\winspool.drv" at 0x7e2d0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\imm32.dll" at 0x7e650000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\winex11.drv" at 0x7e7f0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\imm32.dll" at 0x7dfd0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\winex11.drv" at 0x7e150000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\uxtheme.dll" at 0x7deb0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\spoolss.dll" at 0x7db30000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\localspl.dll" at 0x7db40000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\shlwapi.dll" at 0x7e260000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\comctl32.dll" at 0x7e150000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\shell32.dll" at 0x7e2d0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\uxtheme.dll" at 0x7e510000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\ole32.dll" at 0x7e030000: builtin
fixme:wininet:CommitUrlCacheEntryInternal entry already in cache - don't know what to do!
trace:loaddll:load_builtin_dll Loaded L"KERNEL32.dll" at 0x7ee20000: builtin
trace:loaddll:load_native_dll Loaded L"C:\\Program Files\\Doctor Who - The Adventure Games\\DoctorWho_Pc.exe" at 0x400000: native
andy@laptosh ~/.wine/drive_c/Program Files/Doctor Who - The Adventure Games $ trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\advapi32.dll" at 0x7e960000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\gdi32.dll" at 0x7e9c0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\version.dll" at 0x7e940000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\user32.dll" at 0x7ea80000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\mpr.dll" at 0x7ebc0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\shlwapi.dll" at 0x7e8d0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\comctl32.dll" at 0x7e5e0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\shell32.dll" at 0x7e6e0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\wininet.dll" at 0x7ec00000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\rpcrt4.dll" at 0x7e3a0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\ole32.dll" at 0x7e430000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\msacm32.dll" at 0x7e370000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\winmm.dll" at 0x7e550000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\dsound.dll" at 0x7e590000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\wined3d.dll" at 0x7e200000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\d3d9.dll" at 0x7e340000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\d3dx9_42.dll" at 0x7e1e0000: builtin
trace:loaddll:free_modref Unloaded module L"C:\\windows\\system32\\d3dx9_42.dll" : builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\msvcrt.dll" at 0x7e0f0000: builtin
trace:loaddll:load_native_dll Loaded L"C:\\windows\\system32\\d3dx9_42.dll" at 0x10000000: native
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\psapi.dll" at 0xf75b0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\dbghelp.dll" at 0x7e080000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\dinput8.dll" at 0x7e1e0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\ws2_32.dll" at 0x7e1b0000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\iphlpapi.dll" at 0x7e060000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\winspool.drv" at 0x7df50000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\comdlg32.dll" at 0x7df80000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\imm32.dll" at 0x7dc90000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\winex11.drv" at 0x7de30000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\uxtheme.dll" at 0x7da80000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\spoolss.dll" at 0x7d700000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\localspl.dll" at 0x7d720000: builtin
trace:loaddll:load_builtin_dll Loaded L"C:\\windows\\system32\\dinput.dll" at 0x7d5c0000: builtin
X Error of failed request: BadRequest (invalid request code or no such operation)
Major opcode of failed request: 135 (GLX)
Minor opcode of failed request: 19 (X_GLXQueryServerString)
Serial number of failed request: 3792
Current serial number in output stream: 3792
trace:loaddll:free_modref Unloaded module L"C:\\windows\\system32\\uxtheme.dll" : builtin

which as far as I understand it means that all the .dlls are there.


I now have a very unhappy and frustrated 7 year old and I would be very grateful if anyone could help.

Thanks,

Andy

[dimesio]

I have installed 1.3.30

1.3.30 had a regression that caused a lot of apps to crash on start. Upgrade to 1.3.31.

~/.wine/drive_c/Program Files/Doctor Who - The Adventure Games $ X Error of failed request: BadRequest (invalid request code or no such operation)
Major opcode of failed request: 135 (GLX)
Minor opcode of failed request: 19 (X_GLXQueryServerString)
Serial number of failed request: 1312
Current serial number in output stream: 1312

Reinstall your graphics driver. Use the proprietary driver for your card, and if you are on a 64 bit system, make sure you also install the necessary 32 bit parts.

[faffmeister]

Hi Dimesio,

I upgraded to Wine 1.3.32 from frickelplatz.

Removed:

fglrx-atieventsd
fglrx-driver
fglrx-glx
fglrx-glx-ia32
fglrx-module-dkms
glx-alternative-fglrx

then reinstalled the same.

Tried uninstalling the game from wine and reinstalling.

No joy. same problem.

As far as I know, the fglrx debs are effectively the same as the driver downloaded directly from AMD.

Is there anything else you can think of to try?

[vitamin]

Hi Dimesio,
I upgraded to Wine 1.3.32 from frickelplatz.
No joy. same problem.

Run wine this way and post terminal output. If it's too big, redirect output to a file (add " &> file.log" to the command line) and post it on pastebin.

Code: Select all

WINEDEBUG=+synchronous wine wholauncher.exe 

[faffmeister]

The terminal output:

==============================

~/.wine/drive_c/Program Files/Doctor Who - The Adventure Games $ WINEDEBUG=+synchronous wine wholauncher.exe
fixme:wininet:CommitUrlCacheEntryInternal entry already in cache - don't know what to do!

~/.wine/drive_c/Program Files/Doctor Who - The Adventure Games $ err:x11drv:error_handler X protocol error: serial=2417, request_code=135 - breaking into debugger
err:ntdll:RtlpWaitForCriticalSection section 0x7ddd0080 "x11drv_main.c: X11DRV_CritSection" wait timed out in thread 0029, blocked by 0026, retrying (60 sec)
fixme:dbghelp:elf_search_auxv can't find symbol in module
err:seh:raise_exception Unhandled exception code c0000194 flags 0 addr 0x7ef6646c

==============================


and this is the error report from the program itself (copied from Notepad)

++++++++++++++++++++++++

*******************************************************************************************************************************************
Application : Doctor Who: The Adventure Games
UserName : andy
MachineName : laptosh
Sent At : 22:05:51 06.11.2011

*******************************************************************************************************************************************

EmFileManager Dump:-

*******************************************************************************************************
DoctorWho_Pc.exe unhandled exception 0x80000003

Last EmRos Error (PLEASE DO NOT USE FOR DIAGNOSING THE PROBLEM):


Exception Address :0x7EFA375C

EXCEPTION_BREAKPOINT: A breakpoint was encountered.

Registers:
INT:EAX=0x7EE2EEE5 EBX=0x7DDE3DDC ECX=0x00000000 EDX=0x00000062 ESI=0x0033D090 EDI=0x7D0F7FA0
EBP=0x0033D068 ESP=0x0033D01C EIP=0x7EFA375C FLAGS=0x00000212
*******************************************************************************************************

*******************************************************************************************************

Level : 00 ( Actual Exception Location )
Module name : C:\windows\system32\ntdll.dll
Built : 06/11/2011 14:51
Address : 0x7EFA375C DbgBreakPoint

*******************************************************************************************************

*******************************************************************************************************

Level : 01
Address : 0x7DC1FD59 _XError

*******************************************************************************************************

*******************************************************************************************************

Level : 02
Address : 0x7DC2784E _XReply

*******************************************************************************************************

*******************************************************************************************************

Level : 03
Address : 0x7D5E741F

*******************************************************************************************************

*******************************************************************************************************

Level : 04
Address : 0x7D0F8928

*******************************************************************************************************

*******************************************************************************************************

Level : 05

Ended stack trace
*******************************************************************************************************

Session length: 0 hour(s), 0 minute(s) and 40.431 second(s)
*******************************************************************************************************************************************

EmExceptionHandler v1.2 (c)2010 Sumo Digital ATG
*******************************************************************************************************************************************

[vitamin]

~/.wine/drive_c/Program Files/Doctor Who - The Adventure Games $ err:x11drv:error_handler X protocol error: serial=2417, request_code=135 - breaking into debugger
err:ntdll:RtlpWaitForCriticalSection section 0x7ddd0080 "x11drv_main.c: X11DRV_CritSection" wait timed out in thread 0029, blocked by 0026, retrying (60 sec)
fixme:dbghelp:elf_search_auxv can't find symbol in module
err:seh:raise_exception Unhandled exception code c0000194 flags 0 addr 0x7ef6646c

File a bug report in bugzilla.

[SpawnHappyJake]

I know for a while Wine had a bug about that UrlCache thing ("Don't know what to do" etc.) and would keep things from working until you so happened to hit it when the cache was clear or whatever (know this from installing ChemDraw). If you try repeatedly does it work eventually? I thought that bug was fixed, though.

Jake

[faffmeister]

Fixed it!

Please see my entry dated today on this bug report:

http://bugs.winehq.org/show_bug.cgi?id=25499