Masterplan 11.11 crashes after +/- 10 minutes (Ubuntu 12.04)

[lost_shinigami]

Hi all,

I am experiencing difficulties using the Masterplan app. I recently was able to install the MS .NET 3.5 on Wine 1.6 (which I couldn't on earlier versions), so I also got the app running, since it needs MS .NET 3.5.

The app functions okay, the only problem I experience is the periodic crash (around every 5-15 minutes) and sometimes also freezing. This is very hindering since I need to use the app for long periods of time (hours) and this way I often lose my work.

I have only tried this on Wine 1.6, I have three different logs, but since I am new to Wine (and Ubuntu in general) I can't really make out what to do with the fixme's. I can only see that many errors are consecutive.

I am only posting the last parts of the log, since they are quite large. I hope the end is the most relevant part!

Log 1
Log 2
Log 3

The app is available on this website, under the "downloads" tab on the right. Then you need to click on the "Masterplan" link. It is, of course, free.

Thanks in advance for the help, I really appreciate it! If I don't provide enough information, please let me know!

Greetings,

Michael

[dimesio]

Code: Select all

Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

Logs 1 & 3 have this. You might want to run memtest.

[lost_shinigami]

I just ran memtest and my memory came out clean. There were no errors and I let it run for a full pass. It is weird though that it gives that error, are there other reasons why it could give this error?

[dimesio]

Did a little more googling, and apparently that's an error message you can get from having non-conformant truetype fonts installed.

Try winetricks fontfix.

[lost_shinigami]

Thanks Dimesio! I have only one problem using Fontfix: If i try to install it using winetricks, the screen immediately returns to the wine prefix menu, so it doesn't install it. I don't think this is regular behavior, and I couldn't find how to fix it on the internet.

[dimesio]

You should get a couple of lines telling you that winetricks is loading and executing fontfix. When you installed .NET 3.5, was it with winetricks? It should be. If not, delete the wineprefix and start over. An improper install of .NET could have messed up the wineprefix.

If that's not it, try uninstalling the problem fonts. Samyak-Oriya and Arphic Ukai are common offenders, but there could be others.

[lost_shinigami]

I just started over on a new wine prefix (since I did install some things outside winetricks, but not .NET), but to no avail. Fontfix still doesn't do anything.

I also tried to uninstall the fonts, but I'm not sure how to do it. Should I do it trough Synaptic Package Manager, or should I just delete it manually by browsing to the folder? (Sorry for the stupid questions, I am a noob after all)

Thanks!

[lost_shinigami]

I tried to uninstall some fonts trough synaptic package manager (including the mentioned fonts and some more), but it didn't help either. Are there any other possibilities to solve this problem? Are there any other fonts I should look out for?

[dimesio]

File a bug.

[lost_shinigami]

I filed it here

[dimesio]

Sorry, I wasn't quite clear. I meant file a bug (here) for the problem with Masterplan.

[lost_shinigami]

It's no problem Dimesio, I should have asked for clarification, but didn't.

However: here is the bug filed on WineHQ