MS Office 2010 Professional Plus installation problem

Questions about Wine on Linux
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egemenaydin
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Posts: 2
Joined: Thu Nov 22, 2012 10:20 am

MS Office 2010 Professional Plus installation problem

Post by egemenaydin »

I installed MS Office 2010 to my laptop flawlessly. However, I encountered with a problem during installing it to my desktop. I have 64 bit Ubuntu 12.04. Therefore, I used a clean prefix with 32 bit architecture. When I used "wine setup.exe" command, I receive following error:

Code: Select all

Unhandled exception: page fault on read access to 0x002117e8 in 32-bit code (0x7bc47b5c).
Register dump:
 CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
 EIP:7bc47b5c ESP:0032eda0 EBP:0032ee04 EFLAGS:00010287(  R- --  I S - -P-C)
 EAX:00220000 EBX:7bcadff4 ECX:00141858 EDX:000cff90
 ESI:00110014 EDI:002117e8
Stack dump:
0x0032eda0:  7bcb6ca0 003c4000 00000002 0000e798
0x0032edb0:  0032edd8 0032edc0 0032ee18 7bc4917a
0x0032edc0:  4d430000 00141868 0000e798 00000000
0x0032edd0:  00000000 00000000 4d430003 00000000
0x0032ede0:  00000000 00000000 00000000 00000000
0x0032edf0:  00000000 00000000 7bcadff4 001417d8
Backtrace:
=>0 0x7bc47b5c in ntdll (+0x37b5c) (0x0032ee04)
  1 0x7bc47e66 in ntdll (+0x37e65) (0x0032ee18)
  2 0x7bc4944f RtlAllocateHeap+0xfe() in ntdll (0x0032eec8)
  3 0x7bc5c436 RtlDosPathNameToNtPathName_U+0x3b5() in ntdll (0x0032f148)
  4 0x7b841119 FindFirstFileExW+0x178() in kernel32 (0x0032f218)
  5 0x7b8419b4 FindFirstFileW+0x53() in kernel32 (0x0032f258)
  6 0x2e0312bb in setup (+0x312ba) (0x0032f4c0)
  7 0x2e02aabd in setup (+0x2aabc) (0x0032fce0)
  8 0x2e02b86e in setup (+0x2b86d) (0x0032fdd0)
  9 0x2e055a45 in setup (+0x55a44) (0x0032fe60)
  10 0x7b85f90c call_process_entry+0xb() in kernel32 (0x0032fe78)
  11 0x7b860b8f in kernel32 (+0x50b8e) (0x0032feb8)
  12 0x7bc76fa0 call_thread_func_wrapper+0xb() in ntdll (0x0032fed8)
  13 0x7bc79b1d call_thread_func+0x7c() in ntdll (0x0032ffa8)
  14 0x7bc76f7e RtlRaiseException+0x21() in ntdll (0x0032ffc8)
  15 0x7bc4c68e call_dll_entry_point+0x61d() in ntdll (0x0032ffe8)
0x7bc47b5c: testb	$0x1,0x0(%ecx,%edx,1)
Modules:
Module	Address			Debug info	Name (93 modules)
PE	2e000000-2e119000	Export          setup
ELF	7b800000-7ba33000	Dwarf           kernel32<elf>
  \-PE	7b810000-7ba33000	\               kernel32
ELF	7bc00000-7bcca000	Dwarf           ntdll<elf>
  \-PE	7bc10000-7bcca000	\               ntdll
ELF	7bf00000-7bf04000	Deferred        <wine-loader>
ELF	7d9e4000-7da18000	Deferred        uxtheme<elf>
  \-PE	7d9f0000-7da18000	\               uxtheme
ELF	7db18000-7db1e000	Deferred        libxfixes.so.3
ELF	7db1e000-7db29000	Deferred        libxcursor.so.1
ELF	7db29000-7db39000	Deferred        libxi.so.6
ELF	7db39000-7db42000	Deferred        libxrandr.so.2
ELF	7db42000-7db4c000	Deferred        libxrender.so.1
ELF	7db4c000-7dc80000	Deferred        libx11.so.6
ELF	7dcc3000-7dcc7000	Deferred        libxcomposite.so.1
ELF	7dcc7000-7dccd000	Deferred        libxxf86vm.so.1
ELF	7dccd000-7dcd1000	Deferred        libxinerama.so.1
ELF	7dcd1000-7dcd8000	Deferred        libxdmcp.so.6
ELF	7dcd8000-7dcdc000	Deferred        libxau.so.6
ELF	7dcdc000-7dcfd000	Deferred        libxcb.so.1
ELF	7dcfd000-7dd17000	Deferred        libice.so.6
ELF	7dd17000-7dd29000	Deferred        libxext.so.6
ELF	7dd29000-7dd32000	Deferred        libsm.so.6
ELF	7dd32000-7ddbc000	Deferred        winex11<elf>
  \-PE	7dd40000-7ddbc000	\               winex11
ELF	7ddbc000-7de56000	Deferred        libfreetype.so.6
ELF	7de6f000-7de81000	Deferred        libp11-kit.so.0
ELF	7de81000-7df06000	Deferred        libgcrypt.so.11
ELF	7df06000-7dfca000	Deferred        libgnutls.so.26
ELF	7dfca000-7dfe9000	Deferred        libtinfo.so.5
ELF	7dfe9000-7e00b000	Deferred        libncurses.so.5
ELF	7e00b000-7e02b000	Deferred        cabinet<elf>
  \-PE	7e010000-7e02b000	\               cabinet
ELF	7e02b000-7e051000	Deferred        mpr<elf>
  \-PE	7e030000-7e051000	\               mpr
ELF	7e051000-7e067000	Deferred        libz.so.1
ELF	7e067000-7e06d000	Deferred        libuuid.so.1
ELF	7e06d000-7e080000	Deferred        gnome-keyring-pkcs11.so
ELF	7e080000-7e0f4000	Deferred        wininet<elf>
  \-PE	7e090000-7e0f4000	\               wininet
ELF	7e0f4000-7e185000	Deferred        urlmon<elf>
  \-PE	7e100000-7e185000	\               urlmon
ELF	7e185000-7e26f000	Deferred        msi<elf>
  \-PE	7e190000-7e26f000	\               msi
ELF	7e26f000-7e283000	Deferred        psapi<elf>
  \-PE	7e270000-7e283000	\               psapi
ELF	7e283000-7e2e2000	Deferred        dbghelp<elf>
  \-PE	7e290000-7e2e2000	\               dbghelp
ELF	7e2e2000-7e39f000	Deferred        crypt32<elf>
  \-PE	7e2f0000-7e39f000	\               crypt32
ELF	7e39f000-7e3d3000	Deferred        wintrust<elf>
  \-PE	7e3b0000-7e3d3000	\               wintrust
ELF	7e3d3000-7e4d0000	Deferred        comctl32<elf>
  \-PE	7e3e0000-7e4d0000	\               comctl32
ELF	7e4d0000-7e53e000	Deferred        shlwapi<elf>
  \-PE	7e4e0000-7e53e000	\               shlwapi
ELF	7e53e000-7e757000	Deferred        shell32<elf>
  \-PE	7e550000-7e757000	\               shell32
ELF	7e757000-7e871000	Deferred        oleaut32<elf>
  \-PE	7e770000-7e871000	\               oleaut32
ELF	7e871000-7e97b000	Deferred        gdi32<elf>
  \-PE	7e880000-7e97b000	\               gdi32
ELF	7e97b000-7eac2000	Deferred        user32<elf>
  \-PE	7e990000-7eac2000	\               user32
ELF	7eac2000-7ebd7000	Deferred        ole32<elf>
  \-PE	7eae0000-7ebd7000	\               ole32
ELF	7ebd7000-7ec4f000	Deferred        rpcrt4<elf>
  \-PE	7ebe0000-7ec4f000	\               rpcrt4
ELF	7ec4f000-7ec82000	Deferred        ws2_32<elf>
  \-PE	7ec60000-7ec82000	\               ws2_32
ELF	7ec82000-7ece7000	Deferred        advapi32<elf>
  \-PE	7ec90000-7ece7000	\               advapi32
ELF	7ece7000-7ed0b000	Deferred        iphlpapi<elf>
  \-PE	7ecf0000-7ed0b000	\               iphlpapi
ELF	7ed0b000-7ed36000	Deferred        netapi32<elf>
  \-PE	7ed10000-7ed36000	\               netapi32
ELF	7ed36000-7ed65000	Deferred        secur32<elf>
  \-PE	7ed40000-7ed65000	\               secur32
ELF	7ed65000-7ed7f000	Deferred        version<elf>
  \-PE	7ed70000-7ed7f000	\               version
ELF	7ef7f000-7ef8c000	Deferred        libnss_files.so.2
ELF	7ef8c000-7ef98000	Deferred        libnss_nis.so.2
ELF	7ef98000-7efb2000	Deferred        libnsl.so.1
ELF	7efb2000-7efbb000	Deferred        libnss_compat.so.2
ELF	7efbb000-7efe7000	Deferred        libm.so.6
ELF	7efe7000-7eff9000	Deferred        libtasn1.so.3
ELF	f7443000-f7448000	Deferred        libdl.so.2
ELF	f7448000-f75f2000	Deferred        libc.so.6
ELF	f75f3000-f760e000	Deferred        libpthread.so.0
ELF	f7621000-f7626000	Deferred        libgpg-error.so.0
ELF	f7627000-f7769000	Dwarf           libwine.so.1
ELF	f776b000-f778d000	Deferred        ld-linux.so.2
ELF	f778d000-f778e000	Deferred        [vdso].so
Threads:
process  tid      prio (all id:s are in hex)
00000008 (D) Z:\home\egemen\Programs\x86\setup.exe
	00000009    0 <==
0000000e services.exe
	0000001e    0
	0000001d    0
	00000018    0
	00000017    0
	00000015    0
	00000010    0
	0000000f    0
00000012 winedevice.exe
	00000020    0
	00000019    0
	00000014    0
	00000013    0
0000001a plugplay.exe
	0000001f    0
	0000001c    0
	0000001b    0
00000021 explorer.exe
	00000022    0
System information:
    Wine build: wine-1.5.17
    Platform: i386 (WOW64)
    Host system: Linux
    Host version: 3.2.0-33-generic


I tried to find out a solution and couldn't. I am completely lost. I don't know what that means and to do.
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dimesio
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Posts: 13367
Joined: Tue Mar 25, 2008 10:30 pm

Re: MS Office 2010 Professional Plus installation problem

Post by dimesio »

Code: Select all

Platform: i386 (WOW64)
That is not a 32 bit wineprefix. Delete it and create one with

Code: Select all

WINEARCH=win32 WINEPREFIX=/path/to/wineprefix winecfg
(use the actual path to the wineprefix), and reinstall to that.

Also, make sure you have both wine-mono and winbind installed.
egemenaydin
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Posts: 2
Joined: Thu Nov 22, 2012 10:20 am

Re: MS Office 2010 Professional Plus installation problem

Post by egemenaydin »

Thank you for your reply. Somehow I couldn't manage to create 32 bit wineprefix. After reinstalling wine and deleting old prefixes, I tried again and installed the program.
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