Norton Dayplan no longer working

digcity · Post by **digcity** » Wed Sep 14, 2011 2:29 am

I have recently moved from Ubuntu 10.04 to Mint 11 Katya and installed Wine 1.2.2 using software manager. I have the original dayplan.exe files and dll files from the Norton Desktop program that was designed to run without an installer from Win 3.1 .

For me this program has worked in all versions of Windows including XP and when running Wine in Ubuntu 10.04 it also worked. Now when I double click the exe I get an error message saying winedvm,exe must close and then the following diagnostic-

0000001c 0 0000001d wineconsole.exe 0000001e 0 0000001f explorer.exe 00000020 0 Backtrace: =>0 0x7e9f7310 in libfontconfig.so.1 (+0x7310) (0x005ae1f8) 1 0x7e9f8382 FcConfigSubstituteWithPat+0x191() in libfontconfig.so.1 (0
0000001d wineconsole.exe 0000001e 0 0000001f explorer.exe 00000020 0 Backtrace: =>0 0x7e9f7310 in libfontconfig.so.1 (+0x7310) (0x005ae1f8) 1 0x7e9f8382 FcConfigSubstituteWithPat+0x191() in libfontconfig.so.1 (0x005ae278)
0000001e 0 0000001f explorer.exe 00000020 0 Backtrace: =>0 0x7e9f7310 in libfontconfig.so.1 (+0x7310) (0x005ae1f8) 1 0x7e9f8382 FcConfigSubstituteWithPat+0x191() in libfontconfig.so.1 (0x005ae278) 2 0x7e9f88e7 FcConfigSubstitute+0x26() in libfontconfig.so.1 (0x005ae29
0000001f explorer.exe 00000020 0 Backtrace: =>0 0x7e9f7310 in libfontconfig.so.1 (+0x7310) (0x005ae1f8) 1 0x7e9f8382 FcConfigSubstituteWithPat+0x191() in libfontconfig.so.1 (0x005ae278) 2 0x7e9f88e7 FcConfigSubstitute+0x26() in libfontconfig.so.1 (0x005ae298) 3 0x7e99a057 X11DRV_XRender_SelectFont+0xbd6() in winex11 (0x005ae438)
00000020 0 Backtrace: =>0 0x7e9f7310 in libfontconfig.so.1 (+0x7310) (0x005ae1f8) 1 0x7e9f8382 FcConfigSubstituteWithPat+0x191() in libfontconfig.so.1 (0x005ae278) 2 0x7e9f88e7 FcConfigSubstitute+0x26() in libfontconfig.so.1 (0x005ae298) 3 0x7e99a057 X11DRV_XRender_SelectFont+0xbd6() in winex11 (0x005ae438) 4 0x7e992b23 X11DRV_SelectFont+0xac2() in winex11 (0x005ae558)
Backtrace: =>0 0x7e9f7310 in libfontconfig.so.1 (+0x7310) (0x005ae1f8) 1 0x7e9f8382 FcConfigSubstituteWithPat+0x191() in libfontconfig.so.1 (0x005ae278) 2 0x7e9f88e7 FcConfigSubstitute+0x26() in libfontconfig.so.1 (0x005ae298) 3 0x7e99a057 X11DRV_XRender_SelectFont+0xbd6() in winex11 (0x005ae438) 4 0x7e992b23 X11DRV_SelectFont+0xac2() in winex11 (0x005ae558) 5 0x7ebfe6b3 in gdi32 (+0x2e6b2) (0x005ae5c8)
=>0 0x7e9f7310 in libfontconfig.so.1 (+0x7310) (0x005ae1f8) 1 0x7e9f8382 FcConfigSubstituteWithPat+0x191() in libfontconfig.so.1 (0x005ae278) 2 0x7e9f88e7 FcConfigSubstitute+0x26() in libfontconfig.so.1 (0x005ae298) 3 0x7e99a057 X11DRV_XRender_SelectFont+0xbd6() in winex11 (0x005ae438) 4 0x7e992b23 X11DRV_SelectFont+0xac2() in winex11 (0x005ae558) 5 0x7ebfe6b3 in gdi32 (+0x2e6b2) (0x005ae5c8) 6 0x7ec14eb2 SelectObject+0xb1() in gdi32 (0x005ae618)
1 0x7e9f8382 FcConfigSubstituteWithPat+0x191() in libfontconfig.so.1 (0x005ae278) 2 0x7e9f88e7 FcConfigSubstitute+0x26() in libfontconfig.so.1 (0x005ae298) 3 0x7e99a057 X11DRV_XRender_SelectFont+0xbd6() in winex11 (0x005ae438) 4 0x7e992b23 X11DRV_SelectFont+0xac2() in winex11 (0x005ae558) 5 0x7ebfe6b3 in gdi32 (+0x2e6b2) (0x005ae5c8) 6 0x7ec14eb2 SelectObject+0xb1() in gdi32 (0x005ae618) 7 0x7e7115fa SelectObject16+0x19() in gdi.exe16 (0x005ae638)
78) 2 0x7e9f88e7 FcConfigSubstitute+0x26() in libfontconfig.so.1 (0x005ae298) 3 0x7e99a057 X11DRV_XRender_SelectFont+0xbd6() in winex11 (0x005ae438) 4 0x7e992b23 X11DRV_SelectFont+0xac2() in winex11 (0x005ae558) 5 0x7ebfe6b3 in gdi32 (+0x2e6b2) (0x005ae5c8) 6 0x7ec14eb2 SelectObject+0xb1() in gdi32 (0x005ae618) 7 0x7e7115fa SelectObject16+0x19() in gdi.exe16 (0x005ae638) 8 0x7e70d5d6 in gdi.exe16 (+0xd5d5) (0x005ae648)
2 0x7e9f88e7 FcConfigSubstitute+0x26() in libfontconfig.so.1 (0x005ae298) 3 0x7e99a057 X11DRV_XRender_SelectFont+0xbd6() in winex11 (0x005ae438) 4 0x7e992b23 X11DRV_SelectFont+0xac2() in winex11 (0x005ae558) 5 0x7ebfe6b3 in gdi32 (+0x2e6b2) (0x005ae5c8) 6 0x7ec14eb2 SelectObject+0xb1() in gdi32 (0x005ae618) 7 0x7e7115fa SelectObject16+0x19() in gdi.exe16 (0x005ae638) 8 0x7e70d5d6 in gdi.exe16 (+0xd5d5) (0x005ae648) 9 0x7eaeaf5e in krnl386.exe16 (+0xaf5d) (0x005ae678)
3 0x7e99a057 X11DRV_XRender_SelectFont+0xbd6() in winex11 (0x005ae438) 4 0x7e992b23 X11DRV_SelectFont+0xac2() in winex11 (0x005ae558) 5 0x7ebfe6b3 in gdi32 (+0x2e6b2) (0x005ae5c8) 6 0x7ec14eb2 SelectObject+0xb1() in gdi32 (0x005ae618) 7 0x7e7115fa SelectObject16+0x19() in gdi.exe16 (0x005ae638) 8 0x7e70d5d6 in gdi.exe16 (+0xd5d5) (0x005ae648) 9 0x7eaeaf5e in krnl386.exe16 (+0xaf5d) (0x005ae678) 10 0x11ff:0x7744 (0x123f:0x39ca)
4 0x7e992b23 X11DRV_SelectFont+0xac2() in winex11 (0x005ae558) 5 0x7ebfe6b3 in gdi32 (+0x2e6b2) (0x005ae5c8) 6 0x7ec14eb2 SelectObject+0xb1() in gdi32 (0x005ae618) 7 0x7e7115fa SelectObject16+0x19() in gdi.exe16 (0x005ae638) 8 0x7e70d5d6 in gdi.exe16 (+0xd5d5) (0x005ae648) 9 0x7eaeaf5e in krnl386.exe16 (+0xaf5d) (0x005ae678) 10 0x11ff:0x7744 (0x123f:0x39ca) 11 0x11e7:0x705f (0x123f:0x3a4c)
5 0x7ebfe6b3 in gdi32 (+0x2e6b2) (0x005ae5c8) 6 0x7ec14eb2 SelectObject+0xb1() in gdi32 (0x005ae618) 7 0x7e7115fa SelectObject16+0x19() in gdi.exe16 (0x005ae638) 8 0x7e70d5d6 in gdi.exe16 (+0xd5d5) (0x005ae648) 9 0x7eaeaf5e in krnl386.exe16 (+0xaf5d) (0x005ae678) 10 0x11ff:0x7744 (0x123f:0x39ca) 11 0x11e7:0x705f (0x123f:0x3a4c) 12 0x11f7:0x01d5 (0x123f:0x3da0)
6 0x7ec14eb2 SelectObject+0xb1() in gdi32 (0x005ae618) 7 0x7e7115fa SelectObject16+0x19() in gdi.exe16 (0x005ae638) 8 0x7e70d5d6 in gdi.exe16 (+0xd5d5) (0x005ae648) 9 0x7eaeaf5e in krnl386.exe16 (+0xaf5d) (0x005ae678) 10 0x11ff:0x7744 (0x123f:0x39ca) 11 0x11e7:0x705f (0x123f:0x3a4c) 12 0x11f7:0x01d5 (0x123f:0x3da0) 13 0x11df:0x12f9 (0x123f:0x3eb8)
7 0x7e7115fa SelectObject16+0x19() in gdi.exe16 (0x005ae638) 8 0x7e70d5d6 in gdi.exe16 (+0xd5d5) (0x005ae648) 9 0x7eaeaf5e in krnl386.exe16 (+0xaf5d) (0x005ae678) 10 0x11ff:0x7744 (0x123f:0x39ca) 11 0x11e7:0x705f (0x123f:0x3a4c) 12 0x11f7:0x01d5 (0x123f:0x3da0) 13 0x11df:0x12f9 (0x123f:0x3eb8) 14 0x11ff:0x8ff2 (0x123f:0x3ed0)
8 0x7e70d5d6 in gdi.exe16 (+0xd5d5) (0x005ae648) 9 0x7eaeaf5e in krnl386.exe16 (+0xaf5d) (0x005ae678) 10 0x11ff:0x7744 (0x123f:0x39ca) 11 0x11e7:0x705f (0x123f:0x3a4c) 12 0x11f7:0x01d5 (0x123f:0x3da0) 13 0x11df:0x12f9 (0x123f:0x3eb8) 14 0x11ff:0x8ff2 (0x123f:0x3ed0) 15 0x1207:0x1521 (0x123f:0x3ee2)
9 0x7eaeaf5e in krnl386.exe16 (+0xaf5d) (0x005ae678) 10 0x11ff:0x7744 (0x123f:0x39ca) 11 0x11e7:0x705f (0x123f:0x3a4c) 12 0x11f7:0x01d5 (0x123f:0x3da0) 13 0x11df:0x12f9 (0x123f:0x3eb8) 14 0x11ff:0x8ff2 (0x123f:0x3ed0) 15 0x1207:0x1521 (0x123f:0x3ee2) 16 0x1207:0x00c8 (0x123f:0x0000)
10 0x11ff:0x7744 (0x123f:0x39ca) 11 0x11e7:0x705f (0x123f:0x3a4c) 12 0x11f7:0x01d5 (0x123f:0x3da0) 13 0x11df:0x12f9 (0x123f:0x3eb8) 14 0x11ff:0x8ff2 (0x123f:0x3ed0) 15 0x1207:0x1521 (0x123f:0x3ee2) 16 0x1207:0x00c8 (0x123f:0x0000)
11 0x11e7:0x705f (0x123f:0x3a4c) 12 0x11f7:0x01d5 (0x123f:0x3da0) 13 0x11df:0x12f9 (0x123f:0x3eb8) 14 0x11ff:0x8ff2 (0x123f:0x3ed0) 15 0x1207:0x1521 (0x123f:0x3ee2) 16 0x1207:0x00c8 (0x123f:0x0000)

If anyone can make sense of what is going wrong, I would appreciate it. I have been running this application since 1993 and have all my work history and phone contacts in this format so it would be great to have it work in WINE again.

Thanlks
Michael

jjmckenzie · Post by **jjmckenzie** » Wed Sep 14, 2011 9:04 am

On Wed, Sep 14, 2011 at 12:29 AM, digcity <[email protected]> wrote:

I have recently moved from Ubuntu 10.04 to Mint 11 Katya and installed Wine 1.2.2 using software manager. I have the
original dayplan.exe files and dll files from the Norton Desktop program that was designed to run without an installer from
Win 3.1 .

For me this program has worked in all versions of Windows including XP and when running Wine in Ubuntu 10.04 it also
worked. Now when I double click the exe I get an error message saying winedvm,exe must close and then the following
diagnostic-

The data dump is not sufficient to determine why this program
terminated. Please run the program from the Terminal and create a
logging file per the instructions at
http://wiki.winehq.org/FAQ#run_from_terminal and
http://wiki.winehq.org/FAQ#get_log

If the file is large (> 2Kib) then please post it to a pastebin.com
like site (Ubuntu has its own 'pastie' site) and provide ONLY the URL
in this thread.

Thank you.

James

digcity · Post by **digcity** » Wed Sep 14, 2011 8:56 pm

Thanks will do

digcity · Post by **digcity** » Wed Sep 14, 2011 10:11 pm

Followed the instructions but could only get the exe to run with the following -

wine start "C:\\DayplanProgram\\DAYPLAN.exe"
fixme:exec:SHELL_execute flags ignored: 0x00000100
dcs@dcs-Inspiron-N5010 ~ $ wine: Unhandled exception 0xc000008d at address 0x7e9f73e9 (thread 001e), starting debugger...
err:ntdll:RtlpWaitForCriticalSection section 0x7eb587a0 "syslevel.c: Win16Mutex" wait timed out in thread 0019, blocked by 001e, retrying (60 sec)

Is this the info required? I am a newbie to terminal operations. Adding &> log.txt didn't seem to do anything.

vitamin · Post by **vitamin** » Thu Sep 15, 2011 8:31 am

jjmckenzie wrote:http://wiki.winehq.org/FAQ#run_from_terminal

If you want to get usable log, don't point users there. Use http://wiki.winehq.org/FAQ#get_log instead.

digcity wrote:installed Wine 1.2.2 using software manager

Try newer Wine version.

Post by **dimesio** » Thu Sep 15, 2011 10:34 am

digcity wrote:Followed the instructions but could only get the exe to run with the following -

wine start "C:\\DayplanProgram\\DAYPLAN.exe"
fixme:exec:SHELL_execute flags ignored: 0x00000100
dcs@dcs-Inspiron-N5010 ~ $ wine: Unhandled exception 0xc000008d at address 0x7e9f73e9 (thread 001e), starting debugger...
err:ntdll:RtlpWaitForCriticalSection section 0x7eb587a0 "syslevel.c: Win16Mutex" wait timed out in thread 0019, blocked by 001e, retrying (60 sec)

Is this the info required? I am a newbie to terminal operations. Adding &> log.txt didn't seem to do anything.

Upgrade to the latest development release of Wine, and install DOSBox on your system so Wine can call it if it needs it.

digcity · Post by **digcity** » Thu Sep 15, 2011 6:05 pm

OK, sorted the log.txt. Here is the debug - http://paste.ubuntu.com/690381/

I update WINE to 1.3.15 and also installed DOSBox. Still the same failure. Tried to run the exe directly from DOSBox command line and got the message that the software required Windows.

Thanks for the help. I am gradually getting to grips with terminal. I haven't had to play at this level since DOS so I am rusty.

jjmckenzie · Post by **jjmckenzie** » Thu Sep 15, 2011 8:00 pm

On 9/15/11 4:05 PM, digcity wrote:

OK, sorted the log.txt. Here is the debug - http://paste.ubuntu.com/690381/

I update WINE to 1.3.15

The latest is 1.3.28. Try and see if you can find it from the downloads
link on the Wine HQ web page.

James

digcity · Post by **digcity** » Thu Sep 15, 2011 8:27 pm

Installed 1.3.28 . Problem remains the same unfortunately

jjmckenzie · Post by **jjmckenzie** » Thu Sep 15, 2011 8:55 pm

On 9/15/11 6:27 PM, digcity wrote:

Installed 1.3.28 . Problem remains the same unfortunately

Is what I seen in the 'pastie' all that you get? There should be more
than what is being sent.

James

digcity · Post by **digcity** » Thu Sep 15, 2011 9:12 pm

yes James, the pastie was a copy paste of the full log.txt file generated from the terminal launch of the dayplan.exe.

digcity · Post by **digcity** » Thu Sep 15, 2011 10:25 pm

I redid the log.txt since upgrading to 1.3.28 but it seems the same to me.

http://paste.ubuntu.com/690478/

Post by **dimesio** » Fri Sep 16, 2011 7:59 am

Code: Select all

=>0 0x7e9b3310 in libfontconfig.so.1 (+0x7310) (0x006adec8)
  1 0x7e9b4382 FcConfigSubstituteWithPat+0x191() in libfontconfig.so.1 (0x006adf48)
  2 0x7e9b48e7 FcConfigSubstitute+0x26() in libfontconfig.so.1 (0x006adf68)
  3 0x7e951942 X11DRV_XRender_SelectFont+0xc31(physDev=0x140690, hfont=0x928) [/build/buildd/wine1.3-1.3.28/dlls/winex11.drv/xrender.c:932] in winex11 (0x006ae108)
  4 0x7e948855 X11DRV_SelectFont+0xdf4(dev=0x140690, hfont=0x928, gdiFont=0x185728) [/build/buildd/wine1.3-1.3.28/dlls/winex11.drv/xfont.c:3242] in winex11 (0x006ae558)
  5 0x7ebebfa7 FONT_SelectObject+0x96(handle=0x928, hdc=0x5d0) [/build/buildd/wine1.3-1.3.28/dlls/gdi32/font.c:546] in gdi32 (0x006ae5c8)
  6 0x7ec02dcb SelectObject+0xba(hdc=0x5d0, hObj=0x928) [/build/buildd/wine1.3-1.3.28/dlls/gdi32/gdiobj.c:1112] in gdi32 (0x006ae618)
  7 0x7e6b45fa SelectObject16+0x19(hdc=0x5d0, handle=0x928) [/build/buildd/wine1.3-1.3.28/dlls/gdi.exe16/gdi.c:1101] in gdi.exe16 (0x006ae638)
  8 0x7e6b05da in gdi.exe16 (+0x105d9) (0x006ae648)

Another user recently posted pretty much the same backtrace, only it was for a different app, and it was on Ubuntu 10.04, which you said worked for your app. http://forum.winehq.org/viewtopic.php?t=13417

What version of fontconfig are you using, and is it an Ubuntu package? Also, what graphics card and driver?

One thing I can think of to try is winetricks fontfix. Ubuntu (and possibly Linux Mint?) installs some nonconformant ttf fonts that can cause Wine to crash.

The other thing I would suggest is to try Wine from git (or wait for 1.3.29); a lot of changes to winex11 have been committed in the last couple of days.

digcity · Post by **digcity** » Wed Nov 09, 2011 11:22 pm

Just wanted to report that the update to version of Wine 1.3.32 has fixed my font issue.