[Dragon Age Origins] Official DLCs "Unable to load area

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railla
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[Dragon Age Origins] Official DLCs "Unable to load area

Post by railla »

I have a Steam version of DAO + Awakening and have had no troubles with it up until now when I've bought some DLCs from official bioware store.
For any DLC I bought I'm getting "Unable to load area" error right after character creation or importing (or, in case of "Leliana's song" --- right after "Play" is pressed in "Other campaigns" menu). Its a very popular error on PC/Xbox, but this case has obvious complications %)

Standard solution (profile.dap moving/deletion, AddIns.xml manual rewriting, reinstalling via daupdater.exe, verifying steam game cache integrity) had no effect so far.

EA support as a last resort offered some weird solution which I could not properly try on Wine because it suggest disabling/changing UAC settings and disabling some background services.

Does anyone played official DLCs and had successfully overcome "Unable to load" errors? Please, share you suggestions, any help would be very much appreciated!

In case it'd help EA solution (sorry for the wall of text):
Andrew M.: We are going to disable some extra tasks/programs that are running in the background and start when you boot up your computer. These extra tasks/programs can cause issues and might further help get the issue resolved.
...
3. Inside that "Run" window I would like type in "msconfig" and hit "OK".
4. Now a new "System Configuration" window should open up.
5. Inside that new window I would like you to go to the "Tools" tab at the top. Go to that.
6. Inside that Tools tab I would like you to locate inside that list a tool named "Disable UAC" (If you cannot locate "Disable UAC" it will be named "Change UAC Settings")
7. Once you have located that tool I would like you to select it and then click the "Launch" button.
8. If you launched the tool named "Disable UAC" you will see a black box pop up saying that task is completed, you can now close that and skip to step 12.
9. If you launched the tool named "Change UAC Settings" you will see a new window pop up with a slider on the left had side that says "Always Notify" on the top and "Never Notify" on the bottom. 10. I would like you to slide that all the way down to "Never Notify" after that you can hit "Apply" then "Okay".
11. If it asks you to restart you can just close that because we will be doing one more thing before restarting.
12. Now I would like you to go back to your "System Configuration" window and go to the "Services" tab.
13. Inside that Services tab I would like you to make sure there is a check next to where it says "Hide All Microsoft Services".
14. Now that there is a check in that box I would like you to select the "Disable All" button.
15. Go ahead and click on the "Startup" tab for me and select the "Disable All" button.
15. Now hit "Apply" and hit "OK".
railla
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Posts: 7
Joined: Wed Feb 23, 2011 11:58 am

Re: [Dragon Age Origins] Official DLCs "Unable to load

Post by railla »

railla wrote:I have a Steam version of DAO + Awakening and have had no troubles with it up until now when I've bought some DLCs from official bioware store.
For any DLC I bought I'm getting "Unable to load area" error right after character creation or importing (or, in case of "Leliana's song" --- right after "Play" is pressed in "Other campaigns" menu). Its a very popular error on PC/Xbox, but this case has obvious complications %)

Standard solution (profile.dap moving/deletion, AddIns.xml manual rewriting, reinstalling via daupdater.exe, verifying steam game cache integrity) had no effect so far.

EA support as a last resort offered some weird solution which I could not properly try on Wine because it suggest disabling/changing UAC settings and disabling some background services.

Does anyone played official DLCs and had successfully overcome "Unable to load" errors? Please, share you suggestions, any help would be very much appreciated!

In case it'd help, here is EA solution (sorry for the wall of text):
Andrew M.: We are going to disable some extra tasks/programs that are running in the background and start when you boot up your computer. These extra tasks/programs can cause issues and might further help get the issue resolved.
...
3. Inside that "Run" window I would like type in "msconfig" and hit "OK".
4. Now a new "System Configuration" window should open up.
5. Inside that new window I would like you to go to the "Tools" tab at the top. Go to that.
6. Inside that Tools tab I would like you to locate inside that list a tool named "Disable UAC" (If you cannot locate "Disable UAC" it will be named "Change UAC Settings")
7. Once you have located that tool I would like you to select it and then click the "Launch" button.
8. If you launched the tool named "Disable UAC" you will see a black box pop up saying that task is completed, you can now close that and skip to step 12.
9. If you launched the tool named "Change UAC Settings" you will see a new window pop up with a slider on the left had side that says "Always Notify" on the top and "Never Notify" on the bottom. 10. I would like you to slide that all the way down to "Never Notify" after that you can hit "Apply" then "Okay".
11. If it asks you to restart you can just close that because we will be doing one more thing before restarting.
12. Now I would like you to go back to your "System Configuration" window and go to the "Services" tab.
13. Inside that Services tab I would like you to make sure there is a check next to where it says "Hide All Microsoft Services".
14. Now that there is a check in that box I would like you to select the "Disable All" button.
15. Go ahead and click on the "Startup" tab for me and select the "Disable All" button.
15. Now hit "Apply" and hit "OK".
jjmckenzie
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Joined: Wed Apr 27, 2011 11:01 pm

[Dragon Age Origins] Official DLCs "Unable to load area

Post by jjmckenzie »

On Tue, Aug 2, 2011 at 7:54 AM, railla <[email protected]> wrote:
I have a Steam version of DAO + Awakening and have had no troubles with it up until now when I've bought some DLCs from
official bioware store. For any DLC I bought I'm getting "Unable to load area" error right after character creation or importing
(or, in case of "Leliana's song" --- right after "Play" is pressed in "Other campaigns" menu). Its a very popular error on
PC/Xbox, but this case has obvious complications %)
Have you taken the time to read through this game's entries on the
Applications Database?

http://appdb.winehq.org/objectManager.p ... &iId=10457

Is the page and it might provide helpful information.

James
jjmckenzie
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Posts: 1153
Joined: Wed Apr 27, 2011 11:01 pm

[Dragon Age Origins] Official DLCs "Unable to load area

Post by jjmckenzie »

On Tue, Aug 2, 2011 at 8:11 AM, James McKenzie <[email protected]> wrote:
On Tue, Aug 2, 2011 at 7:54 AM, railla <[email protected]> wrote:
I have a Steam version of DAO + Awakening and have had no troubles with it up until now when I've bought some DLCs
from
official bioware store. For any DLC I bought I'm getting "Unable to load area" error right after character creation or importing
(or, in case of "Leliana's song" --- right after "Play" is pressed in "Other campaigns" menu). Its a very popular error on
PC/Xbox, but this case has obvious complications %)
Have you taken the time to read through this game's entries on the
Applications Database?

http://appdb.winehq.org/objectManager.p ... &iId=10457

Is the page and it might provide helpful information.
Also the following bug report may have something to do with your problem:

http://bugs.winehq.org/show_bug.cgi?id=22308

Downloadable content is unauthorized and disabled when logged in to
Dragon Age: Origins server

James
railla
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Posts: 7
Joined: Wed Feb 23, 2011 11:58 am

Re: [Dragon Age Origins] Official DLCs "Unable to load

Post by railla »

jjmckenzie wrote: Also the following bug report may have something to do with your problem:

http://bugs.winehq.org/show_bug.cgi?id=22308

Downloadable content is unauthorized and disabled when logged in to
Dragon Age: Origins server

James
I thought this isn't a Wine bug, because lots of PC users on social.bioware reported this issue and also because it could be fixed with <RequiresAuthorization> set to "0" in AddIns.xml

But it's looks like some service that DLC uses for authorization is not working properly, whether DLC itself shows authorized in the menu or not.
Anyway, DLC included in steam purchase works just fine, that's why I hoped there's a way around
hotshotkev
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Post by hotshotkev »

If its not a wine issue you won't get much help here.
try getting the error data from the game and posting it here.

I don't know it that game uses .net at all. but if it does that may cause other issues. But take it one step at a time.

If you find a fix pls post it here and in the wine bug reports(provided its relevant to wine).
jjmckenzie
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Moderator
Posts: 1153
Joined: Wed Apr 27, 2011 11:01 pm

[Dragon Age Origins] Official DLCs "Unable to load area

Post by jjmckenzie »

On 8/2/11 8:46 AM, railla wrote:
jjmckenzie wrote:
Also the following bug report may have something to do with your problem:

http://bugs.winehq.org/show_bug.cgi?id=22308

Downloadable content is unauthorized and disabled when logged in to
Dragon Age: Origins server

James
I thought this isn't a Wine bug, because lots of PC users on social.bioware reported this issue and also because it could be fixed with<RequiresAuthorization> set to "0" in AddIns.xml

But it's looks like some service that DLC uses for authorization is not working properly, whether DLC itself shows authorized in the menu or not.
Anyway, DLC included in steam purchase works just fine, that's why I hoped there's a way around
If the DLC purchased from Steam works, then there is technically 'no
bug' as that is reported to be the only supported method.

James
railla
Level 1
Level 1
Posts: 7
Joined: Wed Feb 23, 2011 11:58 am

Post by railla »

hotshotkev wrote:If its not a wine issue you won't get much help here.
try getting the error data from the game and posting it here.

I don't know it that game uses .net at all. but if it does that may cause other issues. But take it one step at a time.

If you find a fix pls post it here and in the wine bug reports(provided its relevant to wine).
I've grown tired from this mess so I've just used some DLC decrypter: MODERATOR: link removed
It works, finally!
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