Office 2003 Install Fails - Ubuntu 8.04 - Wine 0.9.61

akincer · Post by **akincer** » Mon May 05, 2008 11:24 am

Something happened between wine 0.9.59 to 0.9.61 where the wheels have really come off. First, the installed Office 2003/Outlook never worked, but I tried to run it after installing .61 and got the old failed to "reserve range 00000000-00010000" error message.

I performed this command the following command to try to fix it:

sudo sysctl -w vm.mmap_min_addr=0

This allowed Outlook to run long enough to fail with the familiar "Cannot start Microsoft Outlook" message.

So I tried uninstalling and reinstalling Wine to see if things worked better from scratch. Now, the Office 2003 install fails altogether after accepting the license agreement with:

Code: Select all

wine: Unhandled page fault on read access to 0x003f0054 at address 0x7bc42f28 (thread 005e), starting debugger...
err:seh:raise_exception Unhandled exception code c0000005 flags 0 addr 0x7bc43734

Is .61 totally broken?

John Drescher · Post by **John Drescher** » Mon May 05, 2008 11:31 am

So I tried uninstalling and reinstalling Wine to see if things worked better from scratch. Now, the Office 2003 install fails altogether after accepting the license agreement with:

You are using linux not windows...

Did you try deleting the ~/.wine folder and reinstalling Office with a
clean environment.

John

akincer · Post by **akincer** » Mon May 05, 2008 12:13 pm

You are using linux not windows...

I'll stop trying this when I stop getting fixme, stub and other messages on install. I find it completely absurd to suggest that the installation process might not be improved.

If you are talking about uninstalling and reinstalling Wine, I do that just in case the upgrade scripts miss something. I take very little for granted when it comes to testing.

Did you try deleting the ~/.wine folder and reinstalling Office with a
clean environment.

Yes. But then again, I thought this was Linux and not Windows

John Drescher · Post by **John Drescher** » Mon May 05, 2008 12:29 pm

On Mon, May 5, 2008 at 1:13 PM, akincer <[email protected]> wrote:

You are using linux not windows...
I'll stop trying this when I stop getting fixme, stub and other messages on install. I find it completely absurd to suggest that the installation process might not be improved.

These fixme, stub messages are wine warning you that whatever program
you are running is using a part of the windows api that has not been
fully implemented by wine. Reinstalling wine itself will not help this
at all. If a specific fixme (or stub) is preventing your application
from running you can file bug reports to bring this to the attention
of the developers so that they can know that it is important to finish
that particular api.

If you are talking about uninstalling and reinstalling Wine, I do that just in case the upgrade scripts miss something. I take very little for granted when it comes to testing.

Did you try deleting the ~/.wine folder and reinstalling Office with a
clean environment.
Yes. But then again, I thought this was Linux and not Windows

Deleting the ~/.wine will get rid of any bad setup (unnecessary usage
of native dlls) that the user has done.

John

Timeout · Post by **Timeout** » Mon May 05, 2008 1:07 pm

There was already a bug report as well as a regression test about this and patches to fix the bug.

vitamin · Post by **vitamin** » Mon May 05, 2008 1:59 pm

akincer wrote:Something happened between wine 0.9.59 to 0.9.61 where the wheels have really come off. First, the installed Office 2003/Outlook never worked, but I tried to run it after installing .61 and got the old failed to "reserve range 00000000-00010000" error message.

As far as installer goes - it's a known problem: http://bugs.winehq.org/show_bug.cgi?id=12928

dysonsphere · Post by **dysonsphere** » Fri May 09, 2008 11:39 am

I too cannot install Office 2003 in Hardy, Wine 0.9.61. It worked ok on my Feisty laptop, Wine 0.9.59. On Hardy I get the following output:

ksdyson@ksdyson-desktop:~$ wine /home/ksdyson/Desktop/Office_2003/SETUP.EXE
fixme:imm:ImmDisableIME (-1): stub
fixme:advapi:CheckTokenMembership ((nil) 0x133690 0x326d3c) stub!
fixme:msxml:bsc_QueryInterface interface {6d5140c1-7436-11ce-8034-00aa006009fa} not implemented
fixme:win:WIN_CreateWindowEx Parent is HWND_MESSAGE
fixme:msxml:bsc_QueryInterface interface {79eac9e4-baf9-11ce-8c82-00aa004ba90b} not implemented
fixme:ole:NdrCorrelationInitialize (0x329940, 0x329540, 1024, 0x0): stub
fixme:ole:NdrCorrelationFree (0x329940): stub
fixme:ole:NdrCorrelationInitialize (0x329958, 0x329558, 1024, 0x0): stub
fixme:ole:NdrCorrelationFree (0x329958): stub
fixme:msxml:DllCanUnloadNow
fixme:advapi:LookupAccountNameW (null) L"ksdyson" (nil) 0x33f7fc (nil) 0x33f800 0x33f7f4 - stub
fixme:advapi:LookupAccountNameW (null) L"ksdyson" 0x5f5af0 0x33f7fc 0x5f5a80 0x33f800 0x33f7f4 - stub
fixme

DllCanUnloadNow stub
err:ole:CoUninitialize Mismatched CoUninitialize
fixme:advapi:CheckTokenMembership ((nil) 0xcdb1a8 0x7e1040d8) stub!
fixme

DllCanUnloadNow stub
err:ole:CoUninitialize Mismatched CoUninitialize
fixme:msi:msi_unimplemented_action_stub MigrateFeatureStates -> 76 ignored L"Upgrade" table values
fixme:msxml:bsc_QueryInterface interface {6d5140c1-7436-11ce-8034-00aa006009fa} not implemented
fixme:win:WIN_CreateWindowEx Parent is HWND_MESSAGE
fixme:msxml:bsc_QueryInterface interface {79eac9e4-baf9-11ce-8c82-00aa004ba90b} not implemented
fixme:msxml:DllCanUnloadNow
fixme:msi:ControlEvent_SpawnWaitDialog Doing Nothing
err:richedit:RTFCharSetToCodePage unknown charset -1000000
fixme:font:WineEngCreateFontInstance Untranslated charset 192
fixme:msi:ControlEvent_SpawnWaitDialog Doing Nothing
fixme:msi:msi_unimplemented_action_stub MigrateFeatureStates -> 76 ignored L"Upgrade" table values
fixme:msi:ACTION_HandleStandardAction unhandled standard action L"SetODBCFolders"
fixme:msxml:bsc_QueryInterface interface {6d5140c1-7436-11ce-8034-00aa006009fa} not implemented
fixme:win:WIN_CreateWindowEx Parent is HWND_MESSAGE
fixme:msxml:bsc_QueryInterface interface {79eac9e4-baf9-11ce-8c82-00aa004ba90b} not implemented
fixme:msxml:DllCanUnloadNow
fixme:msi:ACTION_CustomAction Rollback only action... rollbacks not supported yet
fixme:msi:ACTION_CustomAction Rollback only action... rollbacks not supported yet
err:msi:msi_dialog_handle_event Unknown progress message 3
fixme:msi:ACTION_CustomAction Rollback only action... rollbacks not supported yet
fixme:msi:msi_unimplemented_action_stub RemoveExistingProducts -> 76 ignored L"Upgrade" table values
fixme:msi:ITERATE_PublishAssembly Manifest unhandled
wine: Unhandled page fault on read access to 0x003f0054 at address 0x7bc42f28 (thread 0060), starting debugger...
err:seh:raise_exception Unhandled exception code c0000005 flags 0 addr 0x7bc43734

If anybody has any idea what is up let me know,

Thanks

austin987 · Post by **austin987** » Sat May 10, 2008 4:58 pm

On Fri, May 9, 2008 at 11:39 AM, dysonsphere <[email protected]> wrote:

I too cannot install Office 2003 in Hardy, Wine 0.9.61. It worked ok on my Feisty laptop, Wine 0.9.59. On Hardy I get the following output:

The installer had a regresion in .9.61. Upgrade to RC1.

ksdyson@ksdyson-desktop:~$ wine /home/ksdyson/Desktop/Office_2003/SETUP.EXE

Don't do this. cd to the directory first.

Post by **dimesio** » Sat May 10, 2008 7:41 pm

austin987 wrote: The installer had a regresion in .9.61. Upgrade to RC1.

I just tested the installer in RC1 on OpenSUSE 10.3 with a clean wineprefix, and it failed with the message "Installation ended prematurely because of an error."
Here's the console log:

dimesio@linux-95tw:/media/Office 2003> WINEPREFIX="/home/dimesio/test" wine "/media/Office 2003/Microsoft Office 2003/SETUPPRO.EXE"
fixme:imm:ImmDisableIME (-1): stub
fixme:advapi:CheckTokenMembership ((nil) 0x13b9c0 0x326d3c) stub!
fixme:advapi:LookupAccountNameW (null) L"dimesio" (nil) 0x33f88c (nil) 0x33f890 0x33f884 - stub
fixme:advapi:LookupAccountNameW (null) L"dimesio" 0x1673d0 0x33f88c 0x656f80 0x33f890 0x33f884 - stub
fixmeDllCanUnloadNow stub
err:ole:CoUninitialize Mismatched CoUninitialize
fixme:advapi:CheckTokenMembership ((nil) 0xce3418 0x7e0ec0c8) stub!
fixmeDllCanUnloadNow stub
err:ole:CoUninitialize Mismatched CoUninitialize
fixme:msi:msi_unimplemented_action_stub MigrateFeatureStates -> 76 ignored L"Upgrade" table values
fixme:msi:ControlEvent_SpawnWaitDialog Doing Nothing
fixme:msi:msi_unimplemented_action_stub MigrateFeatureStates -> 76 ignored L"Upgrade" table values
fixme:msi:ACTION_HandleStandardAction unhandled standard action L"SetODBCFolders"
fixme:msxml:bsc_QueryInterface interface {6d5140c1-7436-11ce-8034-00aa006009fa} not implemented
fixme:win:WIN_CreateWindowEx Parent is HWND_MESSAGE
fixme:msxml:bsc_QueryInterface interface {79eac9e4-baf9-11ce-8c82-00aa004ba90b} not implemented
fixme:msxml:DllCanUnloadNow
fixme:msi:ACTION_CustomAction Rollback only action... rollbacks not supported yet
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:msi:ACTION_CustomAction Rollback only action... rollbacks not supported yet
err:msi:msi_dialog_handle_event Unknown progress message 3
fixme:msi:ACTION_CustomAction Rollback only action... rollbacks not supported yet
fixme:msi:msi_unimplemented_action_stub RemoveExistingProducts -> 76 ignored L"Upgrade" table values
fixme:msi:ITERATE_PublishAssembly Manifest unhandled
err:cabinet:FDICopy PFDI_OPEN returned zero for D:\Microsoft Office 2003\.
err:msi:msi_cabextract FDICopy failed
err:msi:msi_extract_file Failed to extract cabinet file
err:msi:ITERATE_PublishAssembly Failed to extract temporary assembly
err:msi:ITERATE_Actions Execution halted, action L"InstallExecute" returned 1627
err:msi:ITERATE_Actions Execution halted, action L"ExecuteAction" returned 1627

My previous install of Office 2003 in a different wineprefix runs fine under RC1; it's just the installer that's failing.

austin987 · Post by **austin987** » Sun May 11, 2008 2:32 pm

On Sat, May 10, 2008 at 7:41 PM, dimesio <[email protected]> wrote:

austin987 wrote:
The installer had a regresion in .9.61. Upgrade to RC1.

I just tested the installer in RC1 on OpenSUSE 10.3 with a clean wineprefix, and it failed with the message "Installation ended prematurely because of an error."
Here's the console log:

dimesio@linux-95tw:/media/Office 2003> WINEPREFIX=/home/dimesio/test winecfg
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
dimesio@linux-95tw:/media/Office 2003> WINEPREFIX="/home/dimesio/test" wine "/media/Office 2003/Microsoft Office 2003/SETUPPRO.EXE"

fixme:imm:ImmDisableIME (-1): stub
fixme:advapi:CheckTokenMembership ((nil) 0x13b9c0 0x326d3c) stub!
fixme:advapi:LookupAccountNameW (null) L"dimesio" (nil) 0x33f88c (nil) 0x33f890 0x33f884 - stub
fixme:advapi:LookupAccountNameW (null) L"dimesio" 0x1673d0 0x33f88c 0x656f80 0x33f890 0x33f884 - stub

fixmeDllCanUnloadNow stub
err:ole:CoUninitialize Mismatched CoUninitialize
fixme:advapi:CheckTokenMembership ((nil) 0xce3418 0x7e0ec0c8) stub!

fixmeDllCanUnloadNow stub
err:ole:CoUninitialize Mismatched CoUninitialize
fixme:msi:msi_unimplemented_action_stub MigrateFeatureStates -> 76 ignored L"Upgrade" table values

fixme:msi:ControlEvent_SpawnWaitDialog Doing Nothing
fixme:msi:msi_unimplemented_action_stub MigrateFeatureStates -> 76 ignored L"Upgrade" table values
fixme:msi:ACTION_HandleStandardAction unhandled standard action L"SetODBCFolders"
fixme:msxml:bsc_QueryInterface interface {6d5140c1-7436-11ce-8034-00aa006009fa} not implemented
fixme:win:WIN_CreateWindowEx Parent is HWND_MESSAGE
fixme:msxml:bsc_QueryInterface interface {79eac9e4-baf9-11ce-8c82-00aa004ba90b} not implemented
fixme:msxml:DllCanUnloadNow
fixme:msi:ACTION_CustomAction Rollback only action... rollbacks not supported yet
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)

fixme:msi:ACTION_CustomAction Rollback only action... rollbacks not supported yet
err:msi:msi_dialog_handle_event Unknown progress message 3
fixme:msi:ACTION_CustomAction Rollback only action... rollbacks not supported yet
fixme:msi:msi_unimplemented_action_stub RemoveExistingProducts -> 76 ignored L"Upgrade" table values
fixme:msi:ITERATE_PublishAssembly Manifest unhandled
err:cabinet:FDICopy PFDI_OPEN returned zero for D:\Microsoft Office 2003\.
err:msi:msi_cabextract FDICopy failed
err:msi:msi_extract_file Failed to extract cabinet file
err:msi:ITERATE_PublishAssembly Failed to extract temporary assembly
err:msi:ITERATE_Actions Execution halted, action L"InstallExecute" returned 1627
err:msi:ITERATE_Actions Execution halted, action L"ExecuteAction" returned 1627
My previous install of Office 2003 in a different wineprefix runs fine under RC1; it's just the installer that's failing.

Please file a bug (check for dupes first). There may be one already
filed, but I've been on vacation for a couple days and haven't sorted
through the hundreds of bugzilla mails..

Post by **dimesio** » Sun May 11, 2008 2:45 pm

I added the information and a regression test to bug 12928, which has been closed because it was supposedly fixed, because I think it's the same bug. The regression test I ran points to the same patch that was identified as the problem the first time around. But someone needs to officially reopen that bug. Or, I can open a new bug for it--let me know if I should.

vitamin · Post by **vitamin** » Sun May 11, 2008 2:49 pm

dimesio wrote:I added the information and a regression test to bug 12928, which has been closed because it was supposedly fixed, because I think it's the same bug. The regression test I ran points to the same patch that was identified as the problem the first time around. But someone needs to officially reopen that bug. Or, I can open a new bug for it--let me know if I should.

Please open a new bug then. There could have been few problems introduced with the patch. One problem was fixed. At least one more remains it seems.

Of course please make sure you started from the clean ~/.wine prefix and correctly started the installation. Just something that will show there are some problems remain.