QQ International - How to troubleshoot an app that wont run?

kiamo · Post by **kiamo** » Tue Jun 08, 2010 11:59 am

As I mentioned in the subject, I have installed the latest version of QQ International (beta 3), under wine in ubuntu lucid.

It installs without much trouble, however when I run the application, nothing happens.

How do I begin troubleshooting this application to see if I can make it work?

Or if anyone happens to know of an x64 linux qq client that actually works that would be great too

(empathy and pidgin don't work, and the official linux qq client doesn't support 64bit, and isn't in english anyway)

John Drescher · Post by **John Drescher** » Tue Jun 08, 2010 12:02 pm

On Tue, Jun 8, 2010 at 12:59 PM, kiamo <[email protected]> wrote:

As I mentioned in the subject, I have installed the latest version of QQ International (beta 3), under wine in ubuntu lucid.

It installs without much trouble, however when I run the application, nothing happens.

How do I begin troubleshooting this application to see if I can make it work?

Or if anyone happens to know of an x64 linux qq client that actually works that would be great too

(empathy and pidgin don't work, and the official linux qq client doesn't support 64bit, and isn't in english anyway)

Run the program from the terminal and post the output.

http://wiki.winehq.org/FAQ#head-a37de32 ... 52258551a4

John

kiamo · Post by **kiamo** » Tue Jun 08, 2010 12:13 pm

Hmm yea I was just trying that... It seems to be looking for these files:

VC80.CRT
ATL80.DLL
MSVCP80.dll
Common.dll
ATL80.DLL
MSVCP80.dll
GF.dll
KernelUtil.dll
AppUtil.dll

Here is a pastebin of the unedited result
http://pastebin.com/6dk3LsKK

kiamo · Post by **kiamo** » Tue Jun 08, 2010 12:18 pm

oops, i left some duplicates in the abbreviated list

John Drescher · Post by **John Drescher** » Tue Jun 08, 2010 12:24 pm

On Tue, Jun 8, 2010 at 1:18 PM, kiamo <[email protected]> wrote:

oops, i left some duplicates in the abbreviated list

Use winetricks to install vcrun2005sp1

sh winetricks vcrun2005sp1

Read here:
http://wiki.winehq.org/winetricks

John

kiamo · Post by **kiamo** » Thu Jun 10, 2010 5:32 am

Hi, thanks for the help guys. I now have QQ installed and running. However, when I try to log in the program crashes.

It seems to be looking for this DLL
MFC42.DLL

What do I install to provide that?

thanks

John Drescher · Post by **John Drescher** » Thu Jun 10, 2010 8:33 am

On Thu, Jun 10, 2010 at 6:32 AM, kiamo <[email protected]> wrote:

Hi, thanks for the help guys. I now have QQ installed and running. However, when I try to log in the program crashes.

It seems to be looking for this DLL
MFC42.DLL

What do I install to provide that?

That should have been installed via the winetricks command I posted earlier.

John

John Drescher · Post by **John Drescher** » Thu Jun 10, 2010 8:35 am

On Thu, Jun 10, 2010 at 9:33 AM, John Drescher <[email protected]> wrote:

On Thu, Jun 10, 2010 at 6:32 AM, kiamo <[email protected]> wrote:
Hi, thanks for the help guys. I now have QQ installed and running. However, when I try to log in the program crashes.

It seems to be looking for this DLL
MFC42.DLL

What do I install to provide that?

That should have been installed via the winetricks command I posted earlier.

Wait a minute I think 42 is vc6. Sorry.

winetricks vcrun6sp6

Its strange to need vc2005 and vc6 runtimes in the same application.

John

kiamo · Post by **kiamo** » Thu Jun 10, 2010 11:58 am

ah! Thanks.

However, it still crashes when I try to log in.

It gives me the following output:
http://pastebin.com/7JWHu5nz

I don't see anything particularly helpful in there.

Does it give anyone else any ideas?

Sometimes it doesn't crash but times out instead.

James McKenzie · Post by **James McKenzie** » Fri Jun 11, 2010 8:03 pm

kiamo wrote:

ah! Thanks.

However, it still crashes when I try to log in.

It gives me the following output:
http://pastebin.com/7JWHu5nz

I don't see anything particularly helpful in there.

Does it give anyone else any ideas?

Sometimes it doesn't crash but times out instead.

Looks like it is using a partially implemented function in the crypto
library:

fixme:crypt:SystemFunction041 (0x1973fa0, 168, 1): stub [RtlDecryptMemory]

Does this program 'pop up' an authentication window when it starts in
Windows?

What is expected at this time if the program is installed in Windows?

James McKenzie

TheStarLion · Post by **TheStarLion** » Tue Jun 22, 2010 6:56 pm

Hi!
Can I ask - how did you get it to install? I cannot get it to do anything once it hits 'Checking the install environment' under Arch Linux (on 32-bit, not 64)
I wish there was a native and english solution though.

babykarma · Post by **babykarma** » Tue Jun 22, 2010 10:58 pm

In advance, if you can do video call with QQ, would you please mention here?
Everything is ok except video call, I use QQ (not international) + wine in ubuntu 10.04.

James McKenzie · Post by **James McKenzie** » Sun Jun 27, 2010 11:52 am

TheStarLion wrote:

Hi!
Can I ask - how did you get it to install? I cannot get it to do anything once it hits 'Checking the install environment' under Arch Linux (on 32-bit, not 64)
I wish there was a native and english solution though.

StarLion:

I downloaded the program and then installed it. I did install IE6
through Winetricks for another program. I may have to try the install
without IE6 to see what happens.

James McKenzie

James McKenzie · Post by **James McKenzie** » Sun Jun 27, 2010 12:01 pm

James McKenzie wrote:

TheStarLion wrote:
Hi!
Can I ask - how did you get it to install? I cannot get it to do
anything once it hits 'Checking the install environment' under Arch
Linux (on 32-bit, not 64)
I wish there was a native and english solution though.

StarLion:

I downloaded the program and then installed it. I did install IE6
through Winetricks for another program. I may have to try the install
without IE6 to see what happens.

James McKenzie

Disregard.

The fix used by another user was to install VB6runtime SP6 with:

winetricks vb6runsp6

However, you may still have problems.

James McKenzie