My wine sees my printers but will not print to them

[asl4u2]

I have recently updated to Linux Mint 22.1. I have installed quicken Home and Business 2000 - which works on wine just fine and which I've been using for years with no problems. But in Linux MInt 22 - suddenly it sees the printer - I can select the printer (both pdf and actual) but it does not print - it says: could not open printer. check your printer selection.
It also shows: printing to PDF on CUPS:PDF
I get the same kind of response when I print to my actual printer - it says: could not open printer, check your printer selection.
it also shows: printing to ... Envy_5530_series_641006 [cut off]
on CUPS:HP_Envy_5530_series_06...[cut off]

I have been trying to figure out how to tell wine to see my printer. in Mint 21.3 it is using wine version 6.0.3 and the printing works fine. I tried to update to 22 last year but couldnt get it to print, figured I'd wait until someone else figured it out and just went back to 21.3 but now its nearly a year later and I'm trying again - same problem.

22.1 seems to come with wine ver 9... I played with that a while (many hours)... but couldnt get it to work -and I cannot find any help anywhere...
I tried to remove wine 9 and replace it with ver 6.0.3 -but I and not quite that good with all the computer programing stuff - there were not step by step instructions... and so I could not figure out how to do it
ended up taking the advice (here on WINEhq) to just get the most recent version along with the PPA and let it just keep itself updated
fine with me - but now I'm on wine ver 10... but I still cannot print.

but I have found out a few things:
if I open notepad in wine and try to select a printer I get this error in the terminal:
asl4u@chukfi:~$ wine notepad
0128:err:winspool:DocumentPropertiesW Could not load config module for L"PDF"
0128:err:winspool:DocumentPropertiesW Could not load config module for L"PDF"
0128:err:commdlg:PRINTDLG_ChangePrinterW DocumentProperties fails on L"PDF"

if I run: asl4u@chukfi:~$ WINEDEBUG=+winspool wineboot -u
01cc:trace:winspool:process_attach 0x555573137a60: libcups.so.2 loaded
01cc:trace:winspool:WINSPOOL_LoadSystemPrinters Init already done
01cc:trace:winspool:AddPrintProcessorW ((null),L"Windows 4.0",L"wineps.drv",L"wineps")
01cc:trace:winspool:load_backend backend: 00006FFFF9C53040 (00006FFFF5F90000)
01cc:trace:winspool:AddPrintProcessorW ((null),(null),L"wineps.drv",L"wineps")
01cc:trace:winspool:AddPrintProcessorW ((null),L"Windows 4.0",L"winprint.dll",L"winprint")
01cc:trace:winspool:AddPrintProcessorW ((null),(null),L"winprint.dll",L"winprint")
01b4:fixme:exec:SHELL_execute flags ignored: 0x00004000
01b4:fixme:exec:SHELL_execute flags ignored: 0x00004000

I did something at some point and got this:
007c:err:ntoskrnl:ZwLoadDriver failed to create driver L"\\Registry\\Machine\\System\\CurrentControlSet\\Services\\mrtRate": c0000142
wine: Read access denied for device L"\\??\\z:\\", FS volume label and serial are not available.

asl4u@chukfi:~$ apt policy winehq-stable
winehq-stable:
Installed: 10.0.0.0~jammy-1
Candidate: 10.0.0.0~jammy-1
Version table:
*** 10.0.0.0~jammy-1 500
500 https://dl.winehq.org/wine-builds/ubuntu jammy/main amd64 Packages
100 /var/lib/dpkg/status
9.0.0.0~jammy-1 500
500 https://dl.winehq.org/wine-builds/ubuntu jammy/main amd64 Packages
8.0.2~jammy-1 500
500 https://dl.winehq.org/wine-builds/ubuntu jammy/main amd64 Packages
8.0.1~jammy-1 500
500 https://dl.winehq.org/wine-builds/ubuntu jammy/main amd64 Packages
8.0.0.0~jammy-1 500
500 https://dl.winehq.org/wine-builds/ubuntu jammy/main amd64 Packages
7.0.2~jammy-1 500
500 https://dl.winehq.org/wine-builds/ubuntu jammy/main amd64 Packages
7.0.1~jammy-1 500
500 https://dl.winehq.org/wine-builds/ubuntu jammy/main amd64 Packages

not sure why its Jammy - I was trying to install noble...

what else would you need to know...
I'm on a Geekom mini PC 1TB SS drive and 32GB RAM
Linux mint 22.1 was freshly installed yesterday
The printers, both Envy and PDF -work fine in Linux.
The printers are both showing and selected in Quicken - but they dont actually do anything except tell me to check my printer settings.

I did find that there was a bug talking about this very thing back in 2016 - and they marked it solved.. but I do not see how it was solved and I do not see how I can solve it for myself...
there is nothing else out there about this that I have found
I looked in the registry editor but couldnt find the printers and wouldnt really know what to do to fix it there anyway... so I decided to try here (again).. WINEhq tends to not like to let me log in more than once and then it locks me out and I have to come up with a new user ID and a new password (I use a password manager - so I KNOW my UID and my passwords - but WINEhq doesnt like it so it wont let me in unless I create a new identity every time...
anyway anybody got any ideas how I can get my program to print??

Thanks in advance
Terri Hayes

[rdepaoli]

Good evening Terri.

I ran an experiment to see, whether I could reproduce the effect you are seeing.

All steps taken are straight forward, for completeness here a summary:

• Installation of Mint 22.1 Cinnamon 64-bit standard ISO into a VirtualMachine ( VirtualBox 7.1.8 in this case )

• Added i386 architecture ( sudo dpkg --add-architecture i386 )

• Update & upgrade ( sudo apt update && sudo apt update )

• Installation of cups:pdf ( sudo apt-get install printer-driver-cups-pdf )

• Installation of Mint's wine 9.0 ( sudo apt-get install wine )

Then running wine and notepad for the first time:

• WINEARCH=win64 WINEPREFIX=$HOME/wine.printertest wine notepad

As notepad starts up, the terminal reports the following:

Code: Select all

wine: created the configuration directory '/home/vbox/wine.printertest'
0054:err:ole:StdMarshalImpl_MarshalInterface Failed to create ifstub, hr 0x80004002
0054:err:ole:CoMarshalInterface Failed to marshal the interface {6d5140c1-7436-11ce-8034-00aa006009fa}, hr 0x80004002
0054:err:ole:apartment_get_local_server_stream Failed: 0x80004002
0054:err:ole:start_rpcss Failed to open RpcSs service
004c:err:ole:StdMarshalImpl_MarshalInterface Failed to create ifstub, hr 0x80004002
004c:err:ole:CoMarshalInterface Failed to marshal the interface {6d5140c1-7436-11ce-8034-00aa006009fa}, hr 0x80004002
004c:err:ole:apartment_get_local_server_stream Failed: 0x80004002
wine: configuration in L"/home/vbox/wine.printertest" has been updated.

notepad sees the CUPS:PDF printer, and printing to it works, too.

When removing the Z: drive from the configuration ( WINEARCH=win64 WINEPREFIX=$HOME/wine.printertest wine winecfg ), wine reports this message similar to your logfile

Code: Select all

wine: Read access denied for device L"\\??\\Z:\\", FS volume label and serial are not available.

and on start of notepad

Code: Select all

wine: could not open working directory L"unix\\home\\vbox\\", starting in the Windows directory.

but notepad printing to CUPS:PDF is still just fine.

WINEARCH=win64 WINEPREFIX=$HOME/wine.printertest WINEDEBUG=+winspool wineboot -u reports the following messages:

Code: Select all

0084:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
wine: could not open working directory L"unix\\home\\vbox\\", starting in the Windows directory.
012c:trace:winspool:process_attach 0x648f1f60cb20: libcups.so.2 loaded
012c:trace:winspool:WINSPOOL_EnumPrintersW Found 1 printers
012c:trace:winspool:WINSPOOL_EnumPrintersW Printer 0 is L"PDF"
012c:trace:winspool:WINSPOOL_GetStringFromReg L"Name": L"PDF"
012c:trace:winspool:WINSPOOL_GetStringFromReg L"Port": L"CUPS:PDF"
012c:trace:winspool:enum_printers Printer 0: "PDF"
012c:trace:winspool:init_unix_printers Found 1 CUPS printer:
012c:trace:winspool:init_unix_printers Printer already exists
012c:trace:winspool:SetDefaultPrinterW (L"PDF")
0134:trace:winspool:process_attach 0x5edfa2c028b0: libcups.so.2 loaded
0134:trace:winspool:WINSPOOL_LoadSystemPrinters Init already done
012c:trace:winspool:AddPrintProcessorW ((null),L"Windows 4.0",L"wineps.drv",L"wineps")
012c:trace:winspool:load_backend backend: 00006FFFF9A64040 (00006FFFF6060000)
012c:trace:winspool:AddPrintProcessorW ((null),(null),L"wineps.drv",L"wineps")
012c:trace:winspool:AddPrintProcessorW ((null),L"Windows 4.0",L"winprint.dll",L"winprint")
012c:trace:winspool:AddPrintProcessorW ((null),(null),L"winprint.dll",L"winprint")
0148:trace:winspool:process_attach 0x6131a6d0: libcups.so.2 loaded
0148:trace:winspool:WINSPOOL_EnumPrintersW Found 1 printers
0148:trace:winspool:WINSPOOL_EnumPrintersW Printer 0 is L"PDF"
0148:trace:winspool:WINSPOOL_GetStringFromReg L"Name": L"PDF"
0148:trace:winspool:WINSPOOL_GetStringFromReg L"Port": L"CUPS:PDF"
0148:trace:winspool:enum_printers Printer 0: "PDF"
0148:trace:winspool:init_unix_printers Found 1 CUPS printer:
0148:trace:winspool:init_unix_printers Printer already exists
0148:trace:winspool:SetDefaultPrinterW (L"PDF")
0148:trace:winspool:AddPrintProcessorW ((null),L"Windows 4.0",L"wineps.drv",L"wineps")
0148:trace:winspool:load_backend backend: 773C3040 (742C0000)
0148:trace:winspool:AddPrintProcessorW ((null),(null),L"wineps.drv",L"wineps")
0148:trace:winspool:AddPrintProcessorW ((null),L"Windows 4.0",L"winprint.dll",L"winprint")
0148:trace:winspool:AddPrintProcessorW ((null),(null),L"winprint.dll",L"winprint")
wine: configuration in L"home/vbox/wine.printertest" has been updated.

Have you tried using a different prefix, and/or tried with a different user?

[asl4u2]

Hi, thank you so much for looking at this.
yes - following your directions - my notpad WILL print through wine - but my program (Quicken Home and Business still says "could not open printer, check your printer selection."
mmm
do you know of any way I can go in and tell the registry for this particular program what the path to the active printer is?

I dont really need it to print hard copy - I will just scan it back in to pdf.. but at this point I dont care which one works - just as long as I can print Something from quicken. (I just need to be able to print the invoices)

Thank you for your help!
Terri Hayes

[asl4u2]

oh - and I do not know what a Prefix is... or how to use it
Thank you
Terri Hayes

[rdepaoli]

oh - and I do not know what a Prefix is... or how to use it
Thank you
Terri Hayes

Hello Terri.

That's alright - a prefix is basically just a folder where wine stores all the 'Windows' data. By default it is .wine in your home directory.
If you want to know more, have a look at the FAQ
https://gitlab.winehq.org/wine/wine/-/w ... neprefixes

You can have multiple, independent prefixes, selecting the one you want at start of wine.

I included a new prefix in my example, because I tried to avoid wrecking your .wine default setup, that is all there is to it.

[rdepaoli]

Hi, thank you so much for looking at this.
yes - following your directions - my notpad WILL print through wine - but my program (Quicken Home and Business still says "could not open printer, check your printer selection."
mmm
do you know of any way I can go in and tell the registry for this particular program what the path to the active printer is?

I dont really need it to print hard copy - I will just scan it back in to pdf.. but at this point I dont care which one works - just as long as I can print Something from quicken. (I just need to be able to print the invoices)

Thank you for your help!
Terri Hayes

Hi Terri,

Hm, I'm a bit puzzled that Quicken is unhappy with the CUPS:PDF, that is the simplest setup I can think of.

Maybe raise a new question like "my Quicken cannot open my printer" or something like that, to see, if there are Quicken users on this forum able to help with your problem?

If you cannot get an answer here, then maybe check out the CodeWeavers' forum?
I have noticed that there are a number of CrossOver users that use Quicken and post in their forum.
CrossOver is basically a commercial version of wine, and CodeWeavers is one company contributing to the wine project.
https://gitlab.winehq.org/wine/wine/-/w ... e-for-wine

As I'm not a Quicken user, there is nothing else I can think of in the moment.

Cheers,
Renzo