Sidify issue

Questions about Wine on Linux
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Greg.O
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Posts: 11
Joined: Wed Oct 19, 2022 5:08 am

Sidify issue

Post by Greg.O »

Hi every one,

I'm a bit stuck in trying to install Sidify music converter on Ubuntu 22.04 using Wine 8.0. It crashes before launching.

Here are the first issues I found in the log :

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0150:err:wgl:init_opengl OpenGL support is disabled.
0150:err:d3d:wined3d_caps_gl_ctx_create Failed to find a suitable pixel format.
0150:err:d3d:wined3d_adapter_gl_init Failed to get a GL context for adapter 08478B90.
[332:0129/212505.454:ERROR:dxva_video_decode_accelerator_win.cc(1461)] DXVAVDA fatal error: could not LoadLibrary: msmpeg2vdec.dll: Module introuvable. (0x7E)
I made research in the forum but found nothing I understood. I tried to activate OpenGL in winecfg, but didn't find the option.

Any help would be appreciated.
Thx
jkfloris
Level 12
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Posts: 3154
Joined: Thu Aug 14, 2014 10:10 am

Re: Sidify issue

Post by jkfloris »

Since this is a 32-bit program, check that you have the libgl1:i386 package installed.

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apt policy libgl1:i386
Greg.O
Level 2
Level 2
Posts: 11
Joined: Wed Oct 19, 2022 5:08 am

Re: Sidify issue

Post by Greg.O »

Thx a lot for your help.

I installed the package and I now have this error :

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0214:err:d3d:wined3d_context_gl_update_window Failed to get a device context for window 00000100.
0214:err:d3d:wined3d_context_gl_set_pixel_format wglSetPixelFormatWINE failed to set pixel format 1 on device context 0501005C.
jkfloris
Level 12
Level 12
Posts: 3154
Joined: Thu Aug 14, 2014 10:10 am

Re: Sidify issue

Post by jkfloris »

Could you post the full terminal output?

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cd "${HOME}/.wine/drive_c/Program Files (x86)/Sidify/Sidify Music Converter"
WINEDEBUG=fixme+all wine "Sidify Music Converter.exe"
Greg.O
Level 2
Level 2
Posts: 11
Joined: Wed Oct 19, 2022 5:08 am

Re: Sidify issue

Post by Greg.O »

It's pretty long, I paste it on pastebin :
https://pastebin.com/mFCTtBTu
jkfloris
Level 12
Level 12
Posts: 3154
Joined: Thu Aug 14, 2014 10:10 am

Re: Sidify issue

Post by jkfloris »

Two things caught my eye.

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MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0
Probably not the solution, but it doesn't hurt

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sudo sysctl -w dev.i915.perf_stream_paranoid=0
wine "Sidify Music Converter.exe"

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[444:0201/122512.677:ERROR:gl_surface_egl.cc(808)] EGL Driver message (Error) eg
lCreateContext: Requested GLES version (3.0) is greater than max supported (2, 0
).
I don't know if this is a bug in Mesa or in Wine. Or maybe there is an error in your configuration.

What is the output of

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glxinfo -B
Greg.O
Level 2
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Posts: 11
Joined: Wed Oct 19, 2022 5:08 am

Re: Sidify issue

Post by Greg.O »

Code: Select all

sudo sysctl -w dev.i915.perf_stream_paranoid=0
wine "Sidify Music Converter.exe"
Didn't solve my problem

Code: Select all

greg@greg-NUC11TNKv7:~/.wine/drive_c/Program Files (x86)/Sidify/Sidify Music Converter$ glxinfo -B
name of display: :0
display: :0  screen: 0
direct rendering: Yes
Extended renderer info (GLX_MESA_query_renderer):
    Vendor: Intel (0x8086)
    Device: Mesa Intel(R) Xe Graphics (TGL GT2) (0x9a49)
    Version: 22.0.5
    Accelerated: yes
    Video memory: 21427MB
    Unified memory: yes
    Preferred profile: core (0x1)
    Max core profile version: 4.6
    Max compat profile version: 4.6
    Max GLES1 profile version: 1.1
    Max GLES[23] profile version: 3.2
OpenGL vendor string: Intel
OpenGL renderer string: Mesa Intel(R) Xe Graphics (TGL GT2)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 22.0.5
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 22.0.5
OpenGL shading language version string: 4.60
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 22.0.5
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

greg@greg-NUC11TNKv7:~/.wine/drive_c/Program Files (x86)/Sidify/Sidify Music Converter$ 
jkfloris
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Posts: 3154
Joined: Thu Aug 14, 2014 10:10 am

Re: Sidify issue

Post by jkfloris »

I tested the program in a clean Ubuntu installation in VirtualBox and there I was able to reproduce the problem. After installing the Windows corefonts, the program runs normally.
You can install the fonts in two ways:
- System wide: install the ttf-mscorefonts-installer package
- For Wine only: run winetricks corefonts
Greg.O
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Posts: 11
Joined: Wed Oct 19, 2022 5:08 am

Re: Sidify issue

Post by Greg.O »

Thx a lot for the time you spent on my problem !!
Had to install corefonts then re-install the app and now it works Image
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