Games unable to reach authentication servers

Questions about Wine on Linux
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DeadTOm76
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Games unable to reach authentication servers

Post by DeadTOm76 »

I first noticed this with Ultima Online a few weeks ago. I get to the authentication screen, put in my username and password and it tells me it can't contact the auth servers. I just assumed there was some weird issue with UO, and blew it off.

Today, I reinstalled The Sims 4 and ran into the same problem. Origin installs fine, but The Sims says it can't reach the authentication servers to activate the game. So for some reason, wine isn't letting these games connect to their authentication servers. I'm not seeing any errors in the wine output, when running from the command line.

I'm guessing that I'm missing a simple package somewhere, but I have no idea what that might be.

Debian 10, fully up-to-date
Wine-5.0.1
- Configured as 64bit Windows7

Any suggestions are appreciated.
DeadTOm76
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Re: Games unable to reach authentication servers

Post by DeadTOm76 »

Side note, these two games run fine on my laptop, with the same setup. In fact, I copied my .wine64 folder from my PC to my laptop, and everything fired up and works just like it's supposed to.

This morning I compared lists of installed packages between the two systems, and nothing pokes out at me as being missing from the PC, that might have anything to do with DNS, TLS, or anything else connectivity wise, but I also don't really know what I'm looking for.

This is frustrating.
jkfloris
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Re: Games unable to reach authentication servers

Post by jkfloris »

Have you installed the winbind package?

Code: Select all

sudo apt install winbind
DeadTOm76
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Re: Games unable to reach authentication servers

Post by DeadTOm76 »

Hi, thanks for responding.

Yeah, winbind and gnutls are the solutions I've come across on other threads. Both are installed.
DeadTOm76
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Re: Games unable to reach authentication servers

Post by DeadTOm76 »

Here is the output on my PC, where Sims 4 is unable to reach the auth servers: https://paste.debian.net/1156731/

And here is the output on my laptop, where it works flawlessly: https://paste.debian.net/1156732/

I hope something in here sticks out at someone.

Thanks.
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