Quixel Mixer - problems with UI

[davzeppelin]

hi everyone, first post here so i hope i'm not saying things that don't make sense

i tried installing Quixel Mixer, installation is all good, and the software starts (on wine 5.0.1 - kubuntu 18.04 host), but when i have to login (with the epic account) the UI will shows me scrambled text and even if i input the username and password in the correct fields, it doesn't seem to accept them, as if i typed nothing there

i just installed wine 5 specifically to try and get Mixer working, so maybe i'm missing some wine component that i have to install manually?
may be useful to know that i also have Start Trek Online installed and that one working perfectly, so wine seems to be doing great, and handling 3d as well on this machine already, the UI problem is something about Mixer only (latest version 2020.1.3)

thank you all if you can suggest solutions, or even just give a list of the extra component i should add (wine installed mono and gecko already, i think, right when i launched the Mixer installer) - before this i had the default wine in Ubuntu 18.04 (4.something), and it was working good with Star Trek Online and Mass Effect 3, but Mixer wouldn't even start the installation, that's why i did the fresh install of wine 5

thank you again!!!

[jkfloris]

Does it make any difference if you install the Microsoft fonts?

Code: Select all

sudo apt install ttf-mscorefonts-installer

[davzeppelin]

this got the text working, thank you very much! i had that package already installed, but i used --reinstall and now it's showing the text

but now i have another issue, after typing username and password i get an "unable to reach epic games" error, though my internet is working, i'm using it right now to reply here, and with wine it works alright for Star Trek Online

[jkfloris]

Have you installed the winbind package?
If so, post a terminal output

[davzeppelin]

Update, Mixer seems to be working 99% alright now, though i don't know exactly what solved it; i'll write the steps i took just in case someone has issues running the software
- installed a number of packages that made sense (using winetricks), like d3dx10, d3dx11, d3dx9, dotnet40, python26, vcrun(2008 to 2015), and maybe a couple more, at that point mixer started working, but it froze every time i switched to another window (in linux) and tried to get back to it
- opened winecfg, and set the OS to windows 10 (it was xp by default) and checked emulate a virtual desktop, now it works alright, but it seems to crash when i'm quitting, which is not too much of a problem as i'm leaving anyway
- also, i have a "ALSA lib pcm.c:8306:(snd_pcm_recover) underrun occurred" error all the time, and as a workaround i'm launching mixer from command line, using "pasuspender wine Quixel\ Mixer.exe", i have no idea if the sound is working or not now but i don't need it in that software anyway

Thank you very much jkfloris for the help, much appreciated!!!