Adobe Acrobat Pro 7.0: install stuck "Creating the Adobe PDF Port Monitor"

Questions about Wine on Linux
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lawlist
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Joined: Wed Sep 07, 2022 3:56 pm

Adobe Acrobat Pro 7.0: install stuck "Creating the Adobe PDF Port Monitor"

Post by lawlist »

I'm running the Ubuntu 20.04 and wine-stable 7.0. I'm trying to install Adobe Acrobat Professional 7.0, and both the `typical` and `complete` installation options get stuck at the screen: "`Status: Creating the Adobe PDF Port Monitor`" and underneath that line is says: "`Service to start: Print Spooler`". The terminal from which the command `wine setup.exe` was launched keeps repeating every 60 seconds: `0260:err:sync:RtlpWaitForCriticalSection section 504060E0 "?" wait timed out in thread 0260, blocked by 0000, retrying (60 sec)`. In the custom installation selection of this particular Adobe program, I did not find any obvious option to deselect the PDF port monitor prior to install.

Any suggestions regarding how to install this particular application, even if we have to disable the "Adobe PDF Port Monitor" would be appreciated.
jkfloris
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Re: Adobe Acrobat Pro 7.0: install stuck "Creating the Adobe PDF Port Monitor"

Post by jkfloris »

Indeed, with Wine 7.0 I can reproduce the problem. Fortunately, Wine 7.16 no longer has this problem.
Although Adobe reports that the installation was successful, the installation hangs in the background.
You can close Wine with:

Code: Select all

wineserver -k
lawlist
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Posts: 17
Joined: Wed Sep 07, 2022 3:56 pm

Re: Adobe Acrobat Pro 7.0: install stuck "Creating the Adobe PDF Port Monitor"

Post by lawlist »

Thank you -- I will give Wine 7.16 a whirl later in the day. Although most of the installation occurred prior to the hang on the "Adobe PDF Port Monitor", I have been wondering what else might be missing from a proper installation through to its conclusion. And, thank you for the `wineserver -k`, which would have been better than me just rebooting the OS after being unable to figure out how to terminate the install when getting stuck.
lawlist
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Joined: Wed Sep 07, 2022 3:56 pm

Re: Adobe Acrobat Pro 7.0: install stuck "Creating the Adobe PDF Port Monitor"

Post by lawlist »

@jkfloris -- I've built the latest developer version of Wine from source with the wine-mirror on Github as of today, and tried installing Adobe Acrobat Pro 7.0 using wine-32. I.e.,

WINEARCH=win32 WINEPREFIX=/home/lawlist/0.test winecfg

With winecfg open, I selected "Windows XP"

WINEARCH=win32 WINEPREFIX=/home/lawlist/0.test wine setup.exe

I was met with a "SetupDevmode" window and red circle with an "X": This Postscript Driver or Windows Platform (Win 9x/Me) not supported. I clicked to proceed and the setup reported "Setup Completed / Finish".
jkfloris
Level 12
Level 12
Posts: 3136
Joined: Thu Aug 14, 2014 10:10 am

Re: Adobe Acrobat Pro 7.0: install stuck "Creating the Adobe PDF Port Monitor"

Post by jkfloris »

I got that message, too.
Although the installer says it is finished, some Windows programs keep running. No idea if this is the same on Windows, or if there is still a bug somewhere.

Code: Select all

$ ps ux
...
floris     10726  0.0  0.0 2664964 10768 ?       Ssl  11:03   0:00 C:\windows\system32\spoolsv.exe
floris     10742  0.2  0.1 2698512 22424 pts/0   Sl+  11:03   0:00 C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe
floris     10744  0.1  0.1 2717664 27752 pts/0   Sl+  11:03   0:00 C:\Program Files\Adobe\Acrobat 7.0\Distillr\acrotray.exe
floris     10790  0.4  0.3 2729184 53988 pts/0   Sl+  11:03   0:00  /N /P --UseSystemFonts /Q:300
...
If the program does work normally, you can ignore this.
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