Failed launch of HX Edit in Wine

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Meshica7
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Joined: Sun Jan 13, 2019 2:20 pm

Failed launch of HX Edit in Wine

Post by Meshica7 » Sun Jan 13, 2019 2:36 pm

I must preface this post by stating that I am a newbie to Wine/PlayonLinux.

I recently installed PlayonLinux in hopes of running a piece of software that is not available on the Linux platform. The software is HX Edit. It is software made by Line 6 to interface, edit, and perform firmware updates to their Helix Rack, Helix, Floor, and Helix LT effects processors.
I installed HX Edit using PlayonLinux. The process was easy and straight forward. A desktop shortcut was created for the software. When I attempt to launch it, however, I get an error stating the following:

"The program HX Edit.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience. Thsi can be caused by a problem in the program or a deficiency in Wine."

The following output was also provided:

Unhandled exception: page fault on read access to 0x00000000 in 32-bit code (0x00649dd0).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:006b GS:0063
EIP:00649dd0 ESP:0033f994 EBP:0033f9a8 EFLAGS:00010202( R- -- I - - - )
EAX:00000000 EBX:00000000 ECX:01901cb0 EDX:00000001
ESI:00000000 EDI:0190ef20
Stack dump:
0x0033f994: 0000000e 0190ef20 00000000 00000001
0x0033f9a4: 00000001 0033f9c4 007a1d77 80000001
0x0033f9b4: 00000000 018ed180 00000000 00000000
0x0033f9c4: 0033f9e0 007a1d9f 80000001 00000000
0x0033f9d4: 00000000 018ed180 00000000 0033fa08
0x0033f9e4: 007bb3d0 80000001 00000000 01908ef0
Backtrace:
=>0 0x00649dd0 in hx edit (+0x249dd0) (0x0033f9a8)
1 0x007a1d77 in hx edit (+0x3a1d76) (0x0033f9c4)
2 0x007a1d9f in hx edit (+0x3a1d9e) (0x0033f9e0)
3 0x007bb3d0 in hx edit (+0x3bb3cf) (0x0033fa08)
4 0x006479f3 in hx edit (+0x2479f2) (0x0033fa48)
5 0x0062a5c8 in hx edit (+0x22a5c7) (0x0033fae0)
6 0x00543c47 in hx edit (+0x143c46) (0x0033fb4c)
7 0x005433a7 in hx edit (+0x1433a6) (0x0033fb9c)
8 0x0074e4cd in hx edit (+0x34e4cc) (0x0033fe74)
9 0x007e84ed in hx edit (+0x3e84ec) (0x0033fec0)
10 0x7b4623d2 call_process_entry+0x11() in kernel32 (0x0033fed8)
11 0x7b463d0c in kernel32 (+0x43d0b) (0x0033ffd8)
12 0x7b4623de call_process_entry+0x1d() in kernel32 (0x0033ffec)
0x00649dd0: movl 0x0(%esi),%edx
Modules:
Module Address Debug info Name (117 modules)
PE 400000- c3e000 Export hx edit
PE 10000000-1000c000 Deferred pthreadvc2
ELF 7a800000-7a93e000 Deferred opengl32<elf>
\-PE 7a820000-7a93e000 \ opengl32
ELF 7b400000-7b7ec000 Dwarf kernel32<elf>
\-PE 7b420000-7b7ec000 \ kernel32
ELF 7bc00000-7bcfe000 Deferred ntdll<elf>
\-PE 7bc10000-7bcfe000 \ ntdll
ELF 7c000000-7c005000 Deferred <wine-loader>
ELF 7d80e000-7d958000 Deferred wined3d<elf>
\-PE 7d820000-7d958000 \ wined3d
ELF 7da12000-7da3c000 Deferred dxgi<elf>
\-PE 7da20000-7da3c000 \ dxgi
ELF 7da3c000-7da76000 Deferred wbemprox<elf>
\-PE 7da40000-7da76000 \ wbemprox
ELF 7da98000-7dabb000 Deferred libgpg-error.so.0
ELF 7dabb000-7db9d000 Deferred libgcrypt.so.20
ELF 7db9d000-7dbc5000 Deferred liblz4.so.1
ELF 7dbc5000-7dbf1000 Deferred liblzma.so.5
ELF 7dbf1000-7dc86000 Deferred libsystemd.so.0
ELF 7dc86000-7dc8f000 Deferred libffi.so.6
ELF 7dc8f000-7dca9000 Deferred libresolv.so.2
ELF 7dca9000-7dcae000 Deferred libkeyutils.so.1
ELF 7dcae000-7dd0b000 Deferred libdbus-1.so.3
ELF 7dd0b000-7dd96000 Deferred libgmp.so.10
ELF 7dd96000-7ddcc000 Deferred libhogweed.so.4
ELF 7ddcc000-7de08000 Deferred libnettle.so.6
ELF 7de08000-7de1d000 Deferred libtasn1.so.6
ELF 7de1d000-7df9f000 Deferred libunistring.so.2
ELF 7df9f000-7dfbf000 Deferred libidn2.so.0
ELF 7dfbf000-7e10d000 Deferred libp11-kit.so.0
ELF 7e10d000-7e11b000 Deferred libkrb5support.so.0
ELF 7e11b000-7e120000 Deferred libcom_err.so.2
ELF 7e120000-7e156000 Deferred libk5crypto.so.3
ELF 7e156000-7e234000 Deferred libkrb5.so.3
ELF 7e234000-7e400000 Deferred libgnutls.so.30
ELF 7e400000-7e455000 Deferred libgssapi_krb5.so.2
ELF 7e455000-7e4e8000 Deferred libcups.so.2
ELF 7e513000-7e54d000 Deferred uxtheme<elf>
\-PE 7e520000-7e54d000 \ uxtheme
ELF 7e54d000-7e554000 Deferred libxfixes.so.3
ELF 7e554000-7e560000 Deferred libxcursor.so.1
ELF 7e560000-7e573000 Deferred libxi.so.6
ELF 7e573000-7e577000 Deferred libxcomposite.so.1
ELF 7e577000-7e584000 Deferred libxrandr.so.2
ELF 7e584000-7e590000 Deferred libxrender.so.1
ELF 7e590000-7e597000 Deferred libxxf86vm.so.1
ELF 7e597000-7e59c000 Deferred libxinerama.so.1
ELF 7e59c000-7e5a7000 Deferred librt.so.1
ELF 7e5a7000-7e5c5000 Deferred libbsd.so.0
ELF 7e5c5000-7e5cc000 Deferred libxdmcp.so.6
ELF 7e5cc000-7e5d0000 Deferred libxau.so.6
ELF 7e5d0000-7e5fe000 Deferred libxcb.so.1
ELF 7e5fe000-7e74a000 Deferred libx11.so.6
ELF 7e74a000-7e75f000 Deferred libxext.so.6
ELF 7e763000-7e779000 Deferred libavahi-client.so.3
ELF 7e779000-7e788000 Deferred libavahi-common.so.3
ELF 7e78a000-7e818000 Deferred winex11<elf>
\-PE 7e7a0000-7e818000 \ winex11
ELF 7e818000-7e83d000 Deferred imm32<elf>
\-PE 7e820000-7e83d000 \ imm32
ELF 7e8cb000-7e906000 Deferred libexpat.so.1
ELF 7e906000-7e951000 Deferred libfontconfig.so.1
ELF 7e951000-7e98b000 Deferred libpng16.so.16
ELF 7e98b000-7ea48000 Deferred libfreetype.so.6
ELF 7ea48000-7eb25000 Deferred msvcr100<elf>
\-PE 7ea60000-7eb25000 \ msvcr100
ELF 7eb25000-7ebbd000 Deferred gdiplus<elf>
\-PE 7eb30000-7ebbd000 \ gdiplus
ELF 7ebbd000-7ecef000 Deferred oleaut32<elf>
\-PE 7ebd0000-7ecef000 \ oleaut32
ELF 7ecef000-7ed30000 Deferred winspool<elf>
\-PE 7ed00000-7ed30000 \ winspool
ELF 7ed30000-7ee4f000 Deferred comctl32<elf>
\-PE 7ed40000-7ee4f000 \ comctl32
ELF 7ee4f000-7ef3c000 Deferred comdlg32<elf>
\-PE 7ee60000-7ef3c000 \ comdlg32
ELF 7ef3c000-7ef78000 Deferred ws2_32<elf>
\-PE 7ef40000-7ef78000 \ ws2_32
ELF 7ef78000-7f1ce000 Deferred shell32<elf>
\-PE 7ef90000-7f1ce000 \ shell32
ELF 7f1ce000-7f1f7000 Deferred mpr<elf>
\-PE 7f1e0000-7f1f7000 \ mpr
ELF 7f1f7000-7f216000 Deferred libz.so.1
ELF 7f241000-7f2bc000 Deferred wininet<elf>
\-PE 7f250000-7f2bc000 \ wininet
ELF 7f2bc000-7f2e7000 Deferred iphlpapi<elf>
\-PE 7f2c0000-7f2e7000 \ iphlpapi
ELF 7f2e7000-7f356000 Deferred setupapi<elf>
\-PE 7f2f0000-7f356000 \ setupapi
ELF 7f356000-7f3cf000 Deferred shlwapi<elf>
\-PE 7f360000-7f3cf000 \ shlwapi
ELF 7f3cf000-7f3fa000 Deferred msacm32<elf>
\-PE 7f3e0000-7f3fa000 \ msacm32
ELF 7f3fa000-7f47e000 Deferred rpcrt4<elf>
\-PE 7f410000-7f47e000 \ rpcrt4
ELF 7f47e000-7f5db000 Deferred ole32<elf>
\-PE 7f4a0000-7f5db000 \ ole32
ELF 7f5db000-7f655000 Deferred advapi32<elf>
\-PE 7f5f0000-7f655000 \ advapi32
ELF 7f655000-7f784000 Deferred gdi32<elf>
\-PE 7f660000-7f784000 \ gdi32
ELF 7f784000-7f967000 Deferred user32<elf>
\-PE 7f7a0000-7f967000 \ user32
ELF 7f967000-7fa21000 Deferred winmm<elf>
\-PE 7f970000-7fa21000 \ winmm
ELF 7fa21000-7fa36000 Deferred libnss_files.so.2
ELF 7feaf000-7ffb5000 Deferred libm.so.6
ELF 7ffbb000-7ffc5000 Deferred libuuid.so.1
ELF 7ffc5000-7ffe0000 Deferred version<elf>
\-PE 7ffd0000-7ffe0000 \ version
ELF f7af3000-f7af9000 Deferred libdl.so.2
ELF f7af9000-f7cda000 Deferred libc.so.6
ELF f7cda000-f7cfc000 Deferred libpthread.so.0
ELF f7d27000-f7edd000 Dwarf libwine.so.1
ELF f7ee2000-f7ee4000 Deferred [vdso].so
ELF f7ee4000-f7f0e000 Deferred ld-linux.so.2
Threads:
process tid prio (all id:s are in hex)
00000008 start.exe
00000009 0
0000000e services.exe
00000023 0
0000001e 0
00000018 0
00000013 0
00000010 0
0000000f 0
00000011 winedevice.exe
0000001b 0
00000017 0
00000016 0
00000012 0
0000001c plugplay.exe
00000020 0
0000001f 0
0000001d 0
00000021 winedevice.exe
00000028 0
00000025 0
00000024 0
00000022 0
00000029 explorer.exe
00000030 0
0000002a 0
0000002b explorer.exe
0000002f 0
0000002e 0
0000002d 0
0000002c 0
00000031 (D) C:\Program Files (x86)\Line6\HX Edit\HX Edit.exe
00000033 0
00000032 0 <==
System information:
Wine build: wine-3.0.3 (Ubuntu 3.0.3-2)
Platform: i386 (WOW64)
Version: Windows 7
Host system: Linux
Host version: 4.18.0-13-generic


I have to note that Line 6 Updater, which performs the firmware updates and is part of the HX Edit instal package, launches right
away.
I guess I need a little guidance in how to procede.
I appreciate everyone's time and consideration.

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DarkShadow44
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Posts: 920
Joined: Tue Nov 22, 2016 5:39 pm

Re: Failed launch of HX Edit in Wine

Post by DarkShadow44 » Mon Jan 14, 2019 1:48 pm

First, please update to latest wine and try again. Make sure to use vanilla wine, since PlayOnLinux is not supported here.
If that doesn't help, please provide full terminal output.

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