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 Post Posted: Sun Jan 13, 2019 2:36 pm 

Joined: Sun Jan 13, 2019 2:20 pm
Posts: 1
I must preface this post by stating that I am a newbie to Wine/PlayonLinux.

I recently installed PlayonLinux in hopes of running a piece of software that is not available on the Linux platform. The software is HX Edit. It is software made by Line 6 to interface, edit, and perform firmware updates to their Helix Rack, Helix, Floor, and Helix LT effects processors.
I installed HX Edit using PlayonLinux. The process was easy and straight forward. A desktop shortcut was created for the software. When I attempt to launch it, however, I get an error stating the following:

"The program HX Edit.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience. Thsi can be caused by a problem in the program or a deficiency in Wine."

The following output was also provided:

Unhandled exception: page fault on read access to 0x00000000 in 32-bit code (0x00649dd0).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:006b GS:0063
EIP:00649dd0 ESP:0033f994 EBP:0033f9a8 EFLAGS:00010202( R- -- I - - - )
EAX:00000000 EBX:00000000 ECX:01901cb0 EDX:00000001
ESI:00000000 EDI:0190ef20
Stack dump:
0x0033f994: 0000000e 0190ef20 00000000 00000001
0x0033f9a4: 00000001 0033f9c4 007a1d77 80000001
0x0033f9b4: 00000000 018ed180 00000000 00000000
0x0033f9c4: 0033f9e0 007a1d9f 80000001 00000000
0x0033f9d4: 00000000 018ed180 00000000 0033fa08
0x0033f9e4: 007bb3d0 80000001 00000000 01908ef0
=>0 0x00649dd0 in hx edit (+0x249dd0) (0x0033f9a8)
1 0x007a1d77 in hx edit (+0x3a1d76) (0x0033f9c4)
2 0x007a1d9f in hx edit (+0x3a1d9e) (0x0033f9e0)
3 0x007bb3d0 in hx edit (+0x3bb3cf) (0x0033fa08)
4 0x006479f3 in hx edit (+0x2479f2) (0x0033fa48)
5 0x0062a5c8 in hx edit (+0x22a5c7) (0x0033fae0)
6 0x00543c47 in hx edit (+0x143c46) (0x0033fb4c)
7 0x005433a7 in hx edit (+0x1433a6) (0x0033fb9c)
8 0x0074e4cd in hx edit (+0x34e4cc) (0x0033fe74)
9 0x007e84ed in hx edit (+0x3e84ec) (0x0033fec0)
10 0x7b4623d2 call_process_entry+0x11() in kernel32 (0x0033fed8)
11 0x7b463d0c in kernel32 (+0x43d0b) (0x0033ffd8)
12 0x7b4623de call_process_entry+0x1d() in kernel32 (0x0033ffec)
0x00649dd0: movl 0x0(%esi),%edx
Module Address Debug info Name (117 modules)
PE 400000- c3e000 Export hx edit
PE 10000000-1000c000 Deferred pthreadvc2
ELF 7a800000-7a93e000 Deferred opengl32<elf>
\-PE 7a820000-7a93e000 \ opengl32
ELF 7b400000-7b7ec000 Dwarf kernel32<elf>
\-PE 7b420000-7b7ec000 \ kernel32
ELF 7bc00000-7bcfe000 Deferred ntdll<elf>
\-PE 7bc10000-7bcfe000 \ ntdll
ELF 7c000000-7c005000 Deferred <wine-loader>
ELF 7d80e000-7d958000 Deferred wined3d<elf>
\-PE 7d820000-7d958000 \ wined3d
ELF 7da12000-7da3c000 Deferred dxgi<elf>
\-PE 7da20000-7da3c000 \ dxgi
ELF 7da3c000-7da76000 Deferred wbemprox<elf>
\-PE 7da40000-7da76000 \ wbemprox
ELF 7da98000-7dabb000 Deferred
ELF 7dabb000-7db9d000 Deferred
ELF 7db9d000-7dbc5000 Deferred
ELF 7dbc5000-7dbf1000 Deferred
ELF 7dbf1000-7dc86000 Deferred
ELF 7dc86000-7dc8f000 Deferred
ELF 7dc8f000-7dca9000 Deferred
ELF 7dca9000-7dcae000 Deferred
ELF 7dcae000-7dd0b000 Deferred
ELF 7dd0b000-7dd96000 Deferred
ELF 7dd96000-7ddcc000 Deferred
ELF 7ddcc000-7de08000 Deferred
ELF 7de08000-7de1d000 Deferred
ELF 7de1d000-7df9f000 Deferred
ELF 7df9f000-7dfbf000 Deferred
ELF 7dfbf000-7e10d000 Deferred
ELF 7e10d000-7e11b000 Deferred
ELF 7e11b000-7e120000 Deferred
ELF 7e120000-7e156000 Deferred
ELF 7e156000-7e234000 Deferred
ELF 7e234000-7e400000 Deferred
ELF 7e400000-7e455000 Deferred
ELF 7e455000-7e4e8000 Deferred
ELF 7e513000-7e54d000 Deferred uxtheme<elf>
\-PE 7e520000-7e54d000 \ uxtheme
ELF 7e54d000-7e554000 Deferred
ELF 7e554000-7e560000 Deferred
ELF 7e560000-7e573000 Deferred
ELF 7e573000-7e577000 Deferred
ELF 7e577000-7e584000 Deferred
ELF 7e584000-7e590000 Deferred
ELF 7e590000-7e597000 Deferred
ELF 7e597000-7e59c000 Deferred
ELF 7e59c000-7e5a7000 Deferred
ELF 7e5a7000-7e5c5000 Deferred
ELF 7e5c5000-7e5cc000 Deferred
ELF 7e5cc000-7e5d0000 Deferred
ELF 7e5d0000-7e5fe000 Deferred
ELF 7e5fe000-7e74a000 Deferred
ELF 7e74a000-7e75f000 Deferred
ELF 7e763000-7e779000 Deferred
ELF 7e779000-7e788000 Deferred
ELF 7e78a000-7e818000 Deferred winex11<elf>
\-PE 7e7a0000-7e818000 \ winex11
ELF 7e818000-7e83d000 Deferred imm32<elf>
\-PE 7e820000-7e83d000 \ imm32
ELF 7e8cb000-7e906000 Deferred
ELF 7e906000-7e951000 Deferred
ELF 7e951000-7e98b000 Deferred
ELF 7e98b000-7ea48000 Deferred
ELF 7ea48000-7eb25000 Deferred msvcr100<elf>
\-PE 7ea60000-7eb25000 \ msvcr100
ELF 7eb25000-7ebbd000 Deferred gdiplus<elf>
\-PE 7eb30000-7ebbd000 \ gdiplus
ELF 7ebbd000-7ecef000 Deferred oleaut32<elf>
\-PE 7ebd0000-7ecef000 \ oleaut32
ELF 7ecef000-7ed30000 Deferred winspool<elf>
\-PE 7ed00000-7ed30000 \ winspool
ELF 7ed30000-7ee4f000 Deferred comctl32<elf>
\-PE 7ed40000-7ee4f000 \ comctl32
ELF 7ee4f000-7ef3c000 Deferred comdlg32<elf>
\-PE 7ee60000-7ef3c000 \ comdlg32
ELF 7ef3c000-7ef78000 Deferred ws2_32<elf>
\-PE 7ef40000-7ef78000 \ ws2_32
ELF 7ef78000-7f1ce000 Deferred shell32<elf>
\-PE 7ef90000-7f1ce000 \ shell32
ELF 7f1ce000-7f1f7000 Deferred mpr<elf>
\-PE 7f1e0000-7f1f7000 \ mpr
ELF 7f1f7000-7f216000 Deferred
ELF 7f241000-7f2bc000 Deferred wininet<elf>
\-PE 7f250000-7f2bc000 \ wininet
ELF 7f2bc000-7f2e7000 Deferred iphlpapi<elf>
\-PE 7f2c0000-7f2e7000 \ iphlpapi
ELF 7f2e7000-7f356000 Deferred setupapi<elf>
\-PE 7f2f0000-7f356000 \ setupapi
ELF 7f356000-7f3cf000 Deferred shlwapi<elf>
\-PE 7f360000-7f3cf000 \ shlwapi
ELF 7f3cf000-7f3fa000 Deferred msacm32<elf>
\-PE 7f3e0000-7f3fa000 \ msacm32
ELF 7f3fa000-7f47e000 Deferred rpcrt4<elf>
\-PE 7f410000-7f47e000 \ rpcrt4
ELF 7f47e000-7f5db000 Deferred ole32<elf>
\-PE 7f4a0000-7f5db000 \ ole32
ELF 7f5db000-7f655000 Deferred advapi32<elf>
\-PE 7f5f0000-7f655000 \ advapi32
ELF 7f655000-7f784000 Deferred gdi32<elf>
\-PE 7f660000-7f784000 \ gdi32
ELF 7f784000-7f967000 Deferred user32<elf>
\-PE 7f7a0000-7f967000 \ user32
ELF 7f967000-7fa21000 Deferred winmm<elf>
\-PE 7f970000-7fa21000 \ winmm
ELF 7fa21000-7fa36000 Deferred
ELF 7feaf000-7ffb5000 Deferred
ELF 7ffbb000-7ffc5000 Deferred
ELF 7ffc5000-7ffe0000 Deferred version<elf>
\-PE 7ffd0000-7ffe0000 \ version
ELF f7af3000-f7af9000 Deferred
ELF f7af9000-f7cda000 Deferred
ELF f7cda000-f7cfc000 Deferred
ELF f7d27000-f7edd000 Dwarf
ELF f7ee2000-f7ee4000 Deferred [vdso].so
ELF f7ee4000-f7f0e000 Deferred
process tid prio (all id:s are in hex)
00000008 start.exe
00000009 0
0000000e services.exe
00000023 0
0000001e 0
00000018 0
00000013 0
00000010 0
0000000f 0
00000011 winedevice.exe
0000001b 0
00000017 0
00000016 0
00000012 0
0000001c plugplay.exe
00000020 0
0000001f 0
0000001d 0
00000021 winedevice.exe
00000028 0
00000025 0
00000024 0
00000022 0
00000029 explorer.exe
00000030 0
0000002a 0
0000002b explorer.exe
0000002f 0
0000002e 0
0000002d 0
0000002c 0
00000031 (D) C:\Program Files (x86)\Line6\HX Edit\HX Edit.exe
00000033 0
00000032 0 <==
System information:
Wine build: wine-3.0.3 (Ubuntu 3.0.3-2)
Platform: i386 (WOW64)
Version: Windows 7
Host system: Linux
Host version: 4.18.0-13-generic

I have to note that Line 6 Updater, which performs the firmware updates and is part of the HX Edit instal package, launches right
I guess I need a little guidance in how to procede.
I appreciate everyone's time and consideration.

 Post Posted: Mon Jan 14, 2019 1:48 pm 
Level 6
Level 6
User avatar

Joined: Tue Nov 22, 2016 5:39 pm
Posts: 627
First, please update to latest wine and try again. Make sure to use vanilla wine, since PlayOnLinux is not supported here.
If that doesn't help, please provide full terminal output.

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