Dragon Naturally Speaking Cannot Modify or Uninstall

Questions about Wine on Linux
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lev
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Newbie
Posts: 2
Joined: Sat Oct 12, 2013 4:37 pm

Dragon Naturally Speaking Cannot Modify or Uninstall

Post by lev »

I tried to install Dragon Naturally Speaking; it did not install correctly. I have tried to uninstall, reinstall, and modify my installation and get the following error message. I would like help in uninstalling so I can attempt a new, clean installation. Thanks for your help, Lev

Unhandled exception: page fault on read access to 0x00000000 in 32-bit code (0x7ec91032).
Register dump:
CS:0073 SS:007b DS:007b ES:007b FS:0033 GS:003b
EIP:7ec91032 ESP:0033f798 EBP:0033f7a8 EFLAGS:00010202( R- -- I - - - )
EAX:00000000 EBX:7ed34000 ECX:001eaa18 EDX:02cd9c9c
ESI:00000003 EDI:00000000
Stack dump:
0x0033f798: 00000000 0000065b 7ed34000 02cd9c9c
0x0033f7a8: 0033f7f8 7ec93176 02cd9c9c 00000000
0x0033f7b8: 00000001 7ec84539 001a4588 00000002
0x0033f7c8: 00011000 00000000 00000000 0000000a
0x0033f7d8: 02b92618 7eca117f 001a45c4 00000000
0x0033f7e8: 00000004 02cd9eb0 7ed34000 00000003
Backtrace:
=>0 0x7ec91032 in msi (+0x51032) (0x0033f7a8)
1 0x7ec93176 in msi (+0x53175) (0x0033f7f8)
2 0x7ec8531c in msi (+0x4531b) (0x0033f888)
3 0x7ec5ad97 in msi (+0x1ad96) (0x0033f8d8)
4 0x7ec5b0be in msi (+0x1b0bd) (0x0033f928)
5 0x7ec4854c in msi (+0x854b) (0x0033f988)
6 0x7eca0816 in msi (+0x60815) (0x0033f9b8)
7 0x7ec4888a in msi (+0x8889) (0x0033f9f8)
8 0x7ec54dd3 in msi (+0x14dd2) (0x0033fa28)
9 0x7ec5ad97 in msi (+0x1ad96) (0x0033fa78)
10 0x7ec5b0be in msi (+0x1b0bd) (0x0033fac8)
11 0x7ec4854c in msi (+0x854b) (0x0033fb28)
12 0x7eca0816 in msi (+0x60815) (0x0033fb58)
13 0x7ec48948 in msi (+0x8947) (0x0033fb88)
14 0x7ec5b6e6 in msi (+0x1b6e5) (0x0033fbd8)
15 0x7ec949fe MsiInstallProductW+0xd5() in msi (0x0033fc18)
16 0x7ed649ae WinMain+0x1a83() in msiexec (0x0033fd88)
17 0x7ed65283 main+0x10a() in msiexec (0x0033fe08)
18 0x7ed6515e in msiexec (+0x515d) (0x0033fe40)
19 0x7b8621c8 call_process_entry+0xb() in kernel32 (0x0033fe58)
20 0x7b86230e call_process_entry+0x151() in kernel32 (0x0033fea8)
21 0x7bc7f84c call_thread_func_wrapper+0xb() in ntdll (0x0033feb8)
22 0x7bc7f89b call_thread_func+0x44() in ntdll (0x0033ff98)
23 0x7bc7f82a in ntdll (+0x6f829) (0x0033ffb8)
24 0x7bc54b97 in ntdll (+0x44b96) (0x0033ffe8)
25 0xb75aac19 wine_call_on_stack+0x1c() in libwine.so.1 (0x00000000)
26 0xb75aabf7 wine_switch_to_stack+0x2a() in libwine.so.1 (0xbfa44018)
27 0x7bc54ed9 LdrInitializeThunk+0x341() in ntdll (0xbfa44098)
28 0x7b862be7 __wine_kernel_init+0x71b() in kernel32 (0xbfa44f28)
29 0x7bc5566e __wine_process_init+0x156() in ntdll (0xbfa44f78)
30 0xb75a9446 wine_init+0x13d() in libwine.so.1 (0xbfa44fb8)
31 0x7bf011ca main+0x13d() in <wine-loader> (0xbfa453f8)
32 0xb73d0935 __libc_start_main+0xf4() in libc.so.6 (0x00000000)
0x7ec91032: movzwl 0x0(%eax),%edx
Modules:
Module Address Debug info Name (116 modules)
PE 350000- 35e000 Deferred msi302a.tmp
PE a00000- a34000 Deferred msi9e5a.tmp
PE a50000- a73000 Deferred msia2c3.tmp
PE aa0000- aa7000 Deferred msia62a.tmp
PE ca0000- ce3000 Deferred msia2ca.tmp
PE cf0000- ea3000 Deferred msi34e8.tmp
PE 10000000-10036000 Deferred msi2dd9.tmp
ELF 7b800000-7ba44000 Dwarf kernel32<elf>
\-PE 7b810000-7ba44000 \ kernel32
ELF 7bc00000-7bce4000 Dwarf ntdll<elf>
\-PE 7bc10000-7bce4000 \ ntdll
ELF 7bf00000-7bf04000 Dwarf <wine-loader>
ELF 7d09a000-7d0cf000 Deferred secur32<elf>
\-PE 7d0a0000-7d0cf000 \ secur32
ELF 7d14e000-7d173000 Deferred iphlpapi<elf>
\-PE 7d150000-7d173000 \ iphlpapi
ELF 7d173000-7d1a2000 Deferred netapi32<elf>
\-PE 7d180000-7d1a2000 \ netapi32
ELF 7d1a2000-7d1d6000 Deferred ws2_32<elf>
\-PE 7d1b0000-7d1d6000 \ ws2_32
ELF 7d1d6000-7d1ea000 Deferred shfolder<elf>
\-PE 7d1e0000-7d1ea000 \ shfolder
ELF 7d340000-7d3e2000 Deferred msvcrt<elf>
\-PE 7d350000-7d3e2000 \ msvcrt
ELF 7d3e2000-7d3eb000 Deferred librt.so.1
ELF 7d3eb000-7d3f0000 Deferred libgpg-error.so.0
ELF 7d3f0000-7d407000 Deferred libresolv.so.2
ELF 7d407000-7d40b000 Deferred libkeyutils.so.1
ELF 7d40b000-7d455000 Deferred libdbus-1.so.3
ELF 7d455000-7d469000 Deferred libp11-kit.so.0
ELF 7d469000-7d47b000 Deferred libtasn1.so.3
ELF 7d47b000-7d4ff000 Deferred libgcrypt.so.11
ELF 7d4ff000-7d508000 Deferred libkrb5support.so.0
ELF 7d508000-7d530000 Deferred libk5crypto.so.3
ELF 7d530000-7d5fe000 Deferred libkrb5.so.3
ELF 7d5fe000-7d6c3000 Deferred libgnutls.so.26
ELF 7d6c3000-7d700000 Deferred libgssapi_krb5.so.2
ELF 7d800000-7d85f000 Deferred libcups.so.2
ELF 7d85f000-7d915000 Deferred winmm<elf>
\-PE 7d870000-7d915000 \ winmm
ELF 7d96e000-7d973000 Deferred libcom_err.so.2
ELF 7d973000-7d985000 Deferred libavahi-client.so.3
ELF 7d985000-7d993000 Deferred libavahi-common.so.3
ELF 7d9d4000-7da00000 Deferred msacm32<elf>
\-PE 7d9e0000-7da00000 \ msacm32
ELF 7db0b000-7db1e000 Deferred gnome-keyring-pkcs11.so
ELF 7db1e000-7db3b000 Deferred libgcc_s.so.1
ELF 7db6d000-7dba4000 Deferred uxtheme<elf>
\-PE 7db70000-7dba4000 \ uxtheme
ELF 7dba4000-7dbab000 Deferred libxfixes.so.3
ELF 7dbab000-7dbb6000 Deferred libxcursor.so.1
ELF 7dd1b000-7dd43000 Deferred libexpat.so.1
ELF 7dd43000-7dd7c000 Deferred libfontconfig.so.1
ELF 7dd7c000-7dd8c000 Deferred libxi.so.6
ELF 7dd8c000-7dd90000 Deferred libxcomposite.so.1
ELF 7dd90000-7dd9b000 Deferred libxrandr.so.2
ELF 7dd9b000-7dda5000 Deferred libxrender.so.1
ELF 7dda5000-7ddab000 Deferred libxxf86vm.so.1
ELF 7ddab000-7ddaf000 Deferred libxinerama.so.1
ELF 7ddaf000-7ddd3000 Deferred imm32<elf>
\-PE 7ddc0000-7ddd3000 \ imm32
ELF 7ddd3000-7ddda000 Deferred libxdmcp.so.6
ELF 7ddda000-7ddde000 Deferred libxau.so.6
ELF 7ddde000-7de00000 Deferred libxcb.so.1
ELF 7de00000-7de06000 Deferred libuuid.so.1
ELF 7de06000-7de20000 Deferred libice.so.6
ELF 7de20000-7df57000 Deferred libx11.so.6
ELF 7df57000-7df69000 Deferred libxext.so.6
ELF 7df69000-7df72000 Deferred libsm.so.6
ELF 7df72000-7e023000 Deferred winex11<elf>
\-PE 7df80000-7e023000 \ winex11
ELF 7e023000-7e0be000 Deferred libfreetype.so.6
ELF 7e0be000-7e0e2000 Deferred cabinet<elf>
\-PE 7e0c0000-7e0e2000 \ cabinet
ELF 7e0e2000-7e10b000 Deferred mpr<elf>
\-PE 7e0f0000-7e10b000 \ mpr
ELF 7e10b000-7e124000 Deferred libz.so.1
ELF 7e140000-7e1ba000 Deferred wininet<elf>
\-PE 7e150000-7e1ba000 \ wininet
ELF 7e1ba000-7e2d9000 Deferred comctl32<elf>
\-PE 7e1c0000-7e2d9000 \ comctl32
ELF 7e2d9000-7e34f000 Deferred shlwapi<elf>
\-PE 7e2f0000-7e34f000 \ shlwapi
ELF 7e34f000-7e58d000 Deferred shell32<elf>
\-PE 7e360000-7e58d000 \ shell32
ELF 7e58d000-7e6d2000 Deferred oleaut32<elf>
\-PE 7e5a0000-7e6d2000 \ oleaut32
ELF 7e6d2000-7e75c000 Deferred rpcrt4<elf>
\-PE 7e6e0000-7e75c000 \ rpcrt4
ELF 7e75c000-7e83d000 Deferred gdi32<elf>
\-PE 7e770000-7e83d000 \ gdi32
ELF 7e83d000-7e9ad000 Deferred user32<elf>
\-PE 7e850000-7e9ad000 \ user32
ELF 7e9ad000-7ea1f000 Deferred advapi32<elf>
\-PE 7e9c0000-7ea1f000 \ advapi32
ELF 7ea1f000-7eb81000 Deferred ole32<elf>
\-PE 7ea40000-7eb81000 \ ole32
ELF 7eb81000-7ec2e000 Deferred urlmon<elf>
\-PE 7eb90000-7ec2e000 \ urlmon
ELF 7ec2e000-7ed50000 Dwarf msi<elf>
\-PE 7ec40000-7ed50000 \ msi
ELF 7ed50000-7ed6f000 Dwarf msiexec<elf>
\-PE 7ed60000-7ed6f000 \ msiexec
ELF 7ed6f000-7ed7c000 Deferred libnss_files.so.2
ELF 7ed7c000-7ed88000 Deferred libnss_nis.so.2
ELF 7ed88000-7eda1000 Deferred libnsl.so.1
ELF 7efa1000-7efe4000 Deferred libm.so.6
ELF 7efe5000-7f000000 Deferred version<elf>
\-PE 7eff0000-7f000000 \ version
ELF b73b2000-b73b7000 Deferred libdl.so.2
ELF b73b7000-b756a000 Dwarf libc.so.6
ELF b756b000-b7586000 Deferred libpthread.so.0
ELF b7587000-b7590000 Deferred libnss_compat.so.2
ELF b75a2000-b76e6000 Dwarf libwine.so.1
ELF b76e8000-b770a000 Deferred ld-linux.so.2
ELF b770a000-b770b000 Deferred [vdso].so
Threads:
process tid prio (all id:s are in hex)
0000000e services.exe
0000001f 0
0000001e 0
00000015 0
00000010 0
0000000f 0
00000012 winedevice.exe
0000001c 0
00000019 0
00000014 0
00000013 0
0000001a plugplay.exe
00000020 0
0000001d 0
0000001b 0
00000021 explorer.exe
00000022 0
00000023 setup.exe
00000024 0
00000025 (D) C:\windows\system32\msiexec.exe
00000059 0
00000057 0
00000055 0
00000053 0
0000004f 0
0000004d 0
00000049 0
00000017 0
0000002c 0
0000000d 0
00000047 0
00000045 0
00000043 0
00000041 0
0000003f 0
0000003d 0
0000003b 0
00000039 0
00000037 0
00000035 0
00000033 0
00000031 0
0000002f 0
0000002d 0
0000002b 0
0000002a 0
00000026 0 <==
System information:
Wine build: wine-1.4.1
Platform: i386
Host system: Linux
Host version: 3.8.0-31-generic
:? :(
User avatar
dimesio
Moderator
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Posts: 13208
Joined: Tue Mar 25, 2008 10:30 pm

Re: Dragon Naturally Speaking Cannot Modify or Uninstall

Post by dimesio »

Delete the whole wineprefix. http://wiki.winehq.org/FAQ#uninstall
Wine build: wine-1.4.1
Your Wine version is old; upgrade to the latest development release.
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