Sibelius 6 does not work -user32.dll is not allowed to write

MaSter_MiND_ · Post by **MaSter_MiND_** » Thu May 26, 2011 8:16 am

Hello
I'm using Wine 1.3.15 under Ubuntu 11.04 (just installed it, before I had Wine 1.2.2).
Sibeliuss 6 is not working for me (well I have VMWare + Windows 7, but this makes Sibelius 6 very slow, so it's hardly usable).
When I start it I get the Error:
"Error: 150021 (ERR_AUTH_REGTOOL_CANT_ACCESS_PIPE)"
When I klick on "OK" I get the next Error:
"Es gibt ein Problem mit den Datei-Zugriffsrechten. Sind Sie als Administrator angemeldet?" (Well I am German, and my English skils are not that well, but here's my translation of the error: "There is a problem with the file-access-rights. Are you logged in as administrator?")
I used IDA Pro so I found out, when I start Sibelius.exe, it starts RegTool.exe, which uses user32.dll, which wants to write to some adress, but it is not allowed to, so it crashes. So I am not able to start Sibelius 6. Is there a way to get this fixed, except for waiting for a release where this bug is fixed? (I read that I should not use wine in combination with sudo).
Hope someone can help.

greets MaSter_MiND_

jjmckenzie · Post by **jjmckenzie** » Thu May 26, 2011 8:21 am

On 5/26/11 6:16 AM, MaSter_MiND_ wrote:

Hello
I'm using Wine 1.3.15 under Ubuntu 11.04 (just installed it, before I had Wine 1.2.2).
Sibeliuss 6 is not working for me (well I have VMWare + Windows 7, but this makes Sibelius 6 very slow, so it's hardly usable).
When I start it I get the Error:
"Error: 150021 (ERR_AUTH_REGTOOL_CANT_ACCESS_PIPE)"
When I klick on "OK" I get the next Error:
"Es gibt ein Problem mit den Datei-Zugriffsrechten. Sind Sie als Administrator angemeldet?" (Well I am German, and my English skils are not that well, but here's my translation of the error: "There is a problem with the file-access-rights. Are you logged in as administrator?")
I used IDA Pro so I found out, when I start Sibelius.exe, it starts RegTool.exe, which uses user32.dll, which wants to write to some adress, but it is not allowed to, so it crashes. So I am not able to start Sibelius 6. Is there a way to get this fixed, except for waiting for a release where this bug is fixed? (I read that I should not use wine in combination with sudo).
Hope someone can help.

First, can you update to Wine-1.3.20 and try again?

Second, can you capture a logging file and post it to a site like
pastebin.com. http://wiki.winehq.org/FAQ#get-log has some helpful hints.

riveravaldez · Post by **riveravaldez** » Thu Jun 16, 2011 12:16 pm

jjmckenzie wrote:On 5/26/11 6:16 AM, MaSter_MiND_ wrote:
Hello
I'm using Wine 1.3.15 under Ubuntu 11.04 (just installed it, before I had Wine 1.2.2).
Sibeliuss 6 is not working for me (well I have VMWare + Windows 7, but this makes Sibelius 6 very slow, so it's hardly usable).
When I start it I get the Error:
"Error: 150021 (ERR_AUTH_REGTOOL_CANT_ACCESS_PIPE)"
When I klick on "OK" I get the next Error:
"Es gibt ein Problem mit den Datei-Zugriffsrechten. Sind Sie als Administrator angemeldet?" (Well I am German, and my English skils are not that well, but here's my translation of the error: "There is a problem with the file-access-rights. Are you logged in as administrator?")
I used IDA Pro so I found out, when I start Sibelius.exe, it starts RegTool.exe, which uses user32.dll, which wants to write to some adress, but it is not allowed to, so it crashes. So I am not able to start Sibelius 6. Is there a way to get this fixed, except for waiting for a release where this bug is fixed? (I read that I should not use wine in combination with sudo).
Hope someone can help.
First, can you update to Wine-1.3.20 and try again?

Second, can you capture a logging file and post it to a site like
pastebin.com. http://wiki.winehq.org/FAQ#get-log has some helpful hints.

Hi, I'm running Wine 1.3.21 and it has exactly the very same problem.

John Drescher · Post by **John Drescher** » Thu Jun 16, 2011 12:40 pm

Second, can you capture a logging file and post it to a site like
pastebin.com. http://wiki.winehq.org/FAQ#get-log has some helpful hints.
Hi, I'm running Wine 1.3.21 and it has exactly the very same problem.

Terminal log please,

John

riveravaldez · Post by **riveravaldez** » Fri Jun 17, 2011 10:56 am

Hi, I'm running Wine 1.3.21 and it has exactly the very same problem.

Terminal log please,

John

Is this what you mean? (I'm new with Linux, sorry)

user@machine:~/.wine/drive_c/Archivos de programa/Sibelius Software/Sibelius 6$ wine Sibelius.exe

fixme:ntdll:find_reg_tz_info Can't find matching timezone information in the registry for bias 180, std (d/m/y): 0/00/0000, dlt (d/m/y): 0/00/0000

user@machine:~/.wine/drive_c/Archivos de programa/Sibelius Software/Sibelius 6$

Tell me anything I shoud/could do, please

jjmckenzie · Post by **jjmckenzie** » Sat Jun 18, 2011 9:31 pm

On 6/17/11 8:56 AM, riveravaldez wrote:

Hi, I'm running Wine 1.3.21 and it has exactly the very same problem.

Terminal log please,

John
Is this what you mean? (I'm new with Linux, sorry)

user@machine:~/.wine/drive_c/Archivos de programa/Sibelius Software/Sibelius 6$ wine Sibelius.exe

fixme:ntdll:find_reg_tz_info Can't find matching timezone information in the registry for bias 180, std (d/m/y): 0/00/0000, dlt (d/m/y): 0/00/0000

user@machine:~/.wine/drive_c/Archivos de programa/Sibelius Software/Sibelius 6$

Tell me anything I shoud/could do, please

Something is not right with your Linux install as it is not reporting
TimeZone information to Wine. Wine will continue to function however.
This is all you got back from the command line?

riveravaldez · Post by **riveravaldez** » Sun Jun 19, 2011 10:51 am

user@machine:~/.wine/drive_c/Archivos de programa/Sibelius Software/Sibelius 6$ wine Sibelius.exe

fixme:ntdll:find_reg_tz_info Can't find matching timezone information in the registry for bias 180, std (d/m/y): 0/00/0000, dlt (d/m/y): 0/00/0000

user@machine:~/.wine/drive_c/Archivos de programa/Sibelius Software/Sibelius 6$

Tell me anything I shoud/could do, please

Something is not right with your Linux install as it is not reporting
TimeZone information to Wine. Wine will continue to function however.
This is all you got back from the command line?

Yes, that's all. Is there anything I could do to fix that issue? Is a Wine issue or an Ubuntu/Linux issue?
Wine works ok with other programs. (by the way, thanks again

Post by **DanKegel** » Sun Jun 19, 2011 2:01 pm

Did you do 'winetricks dotnet20' before installing Sibelius,
as AF says in
http://appdb.winehq.org/objectManager.p ... &iId=18415
?

riveravaldez · Post by **riveravaldez** » Sun Jun 19, 2011 5:23 pm

DanKegel wrote:Did you do 'winetricks dotnet20' before installing Sibelius,
as AF says in
http://appdb.winehq.org/objectManager.p ... &iId=18415
?

Yes, I do (you can see me over there

. In fact, I did 'dotnet20', 'dsound' and 'dmsynth', all of them before install Sibelius 6.
By the way, I had the same result when I copied the complete Sibelius Software folder from my Windows installation to .wine/drive_c/Archivos de programa/ and tried to run it.