New to Wine...and already in trouble...

aescott · Post by **aescott** » Mon Jun 13, 2011 3:45 pm

Hi

I've installed Wine on my openSUSE 11.3 x64 box. I'm trying to install Sage Instant accounts but keep getting the Error 1628 message.

I've been searching most of the evening and trying the various fixes (run from command line, rename the InstallerShield folder etc) but to no avail.

Do I just need to accept that Sage Instant won't work and go back to the (slow) VirtualBox?

John Drescher · Post by **John Drescher** » Mon Jun 13, 2011 3:56 pm

On Mon, Jun 13, 2011 at 4:45 PM, aescott <[email protected]> wrote:

Hi

I've installed Wine on my openSUSE 11.3 x64 box. I'm trying to install Sage Instant accounts but keep getting the Error 1628 message.

I've been searching most of the evening and trying the various fixes (run from command line, rename the InstallerShield folder etc) but to no avail.

Run the program in the terminal, get the log and post the log on
pastebin.com if the output is large.

http://wiki.winehq.org/FAQ#get_log

John

aescott · Post by **aescott** » Tue Jun 14, 2011 2:26 pm

Hi

Output is as follows:

Code: Select all

wine SageInstantAccounts2011.exe 
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:msi:ITERATE_DuplicateFiles We should track these duplicate files as well
err:rpc:I_RpcGetBuffer no binding
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:sxs:cache_QueryAssemblyInfo 0x1248b58, 0x00000002, L"version=\"8.0.50727.4053\",Microsoft.VC80.CRT,type=\"win32\",publicKeyToken=\"1fc8b3b9a1e18e3b\",processorArchitecture=\"x86\"", 0x33d7e0
fixme:sxs:cache_QueryAssemblyInfo 0x1248b58, 0x00000002, L"version=\"8.0.50727.4053\",policy.8.0.Microsoft.VC80.CRT,type=\"win32-policy\",publicKeyToken=\"1fc8b3b9a1e18e3b\",processorArchitecture=\"x86\"", 0x33d7e0
fixme:sxs:cache_QueryAssemblyInfo 0x1248b58, 0x00000002, L"version=\"8.0.50727.4053\",Microsoft.VC80.MFC,type=\"win32\",publicKeyToken=\"1fc8b3b9a1e18e3b\",processorArchitecture=\"x86\"", 0x33d7e0
fixme:sxs:cache_QueryAssemblyInfo 0x1248b58, 0x00000002, L"version=\"8.0.50727.4053\",policy.8.0.Microsoft.VC80.MFC,type=\"win32-policy\",publicKeyToken=\"1fc8b3b9a1e18e3b\",processorArchitecture=\"x86\"", 0x33d7e0
fixme:sxs:cache_QueryAssemblyInfo 0x1248b58, 0x00000002, L"version=\"8.0.50727.4053\",Microsoft.VC80.ATL,type=\"win32\",publicKeyToken=\"1fc8b3b9a1e18e3b\",processorArchitecture=\"x86\"", 0x33d7e0
fixme:sxs:cache_QueryAssemblyInfo 0x1248b58, 0x00000002, L"version=\"8.0.50727.4053\",policy.8.0.Microsoft.VC80.ATL,type=\"win32-policy\",publicKeyToken=\"1fc8b3b9a1e18e3b\",processorArchitecture=\"x86\"", 0x33d7e0
fixme:sxs:cache_QueryAssemblyInfo 0x1248b58, 0x00000002, L"version=\"8.0.50727.4053\",Microsoft.VC80.MFCLOC,type=\"win32\",publicKeyToken=\"1fc8b3b9a1e18e3b\",processorArchitecture=\"x86\"", 0x33d7e0
alastair@linux-713i:~/Software/Church> fixme:sxs:cache_QueryAssemblyInfo 0x1248b58, 0x00000002, L"version=\"8.0.50727.4053\",policy.8.0.Microsoft.VC80.MFCLOC,type=\"win32-policy\",publicKeyToken=\"1fc8b3b9a1e18e3b\",processorArchitecture=\"x86\"", 0x33d7e0
fixme:heap:HeapSetInformation 0x2d4000 0 0x23fcb0 4
fixme:atl:AtlModuleInit SEMI-STUB (0x40f900 0x40f010 0x400000)
err:ole:marshal_object couldn't get IPSFactory buffer for interface {769bd2e5-4f74-4942-a196-94b9eb0b778f}
err:ole:ClientIdentity_QueryMultipleInterfaces IRemUnknown_RemQueryInterface failed with error 0x80004002
err:ole:StdMarshalImpl_ReleaseMarshalData could not map object ID to stub manager, oxid=3d0000003e, oid=2
err:ole:CoReleaseMarshalData IMarshal::ReleaseMarshalData failed with error 0x8001011d

Hope you can help!

Post by **DanKegel** » Tue Jun 14, 2011 5:27 pm

Can't tell why it's not installing from that log.

Maybe a log like this
WINEDEBUG=+msi wine SageInstantAccounts2011.exe > log.txt 2>&1
would tell us more... but don't paste that log, save it to pastebin.com or something
and just give us a link.

Which version of wine?

You might also be able to bypass the installer and just copy the installed
app from windows to .wine/drive_c, but that won't copy any registry settings.

aescott · Post by **aescott** » Wed Jun 15, 2011 1:32 pm

Hmmm....tried what you suggested, but it generated at 12Mb log file, which seems a tad excessive.

I also tried copying it from Windows to Winedows but it doesn't like it.

Guess I'll stick with VirtualBox for the moment, unless you can suggest something else I shoudl try? I really don't want to waste your time, though

lahmbi5678 · Post by **lahmbi5678** » Wed Jun 15, 2011 3:00 pm

You should file a bug in the bugzilla, provide links to the log files and maybe a link to free demo version of that software. It may take some time, but sooner or later these bugs get fixed.

If you need it running right now, you may have to stick to Virtualbox for a while, but filing a bug is still useful, at least in the long run.

aescott · Post by **aescott** » Tue Jul 05, 2011 3:54 pm

I've installed openSUSE 11.4 and re-installed wine.

The error output is:

Code: Select all

wine: cannot find L"C:\\windows\\system32\\plugplay.exe"
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:msi:ITERATE_DuplicateFiles We should track these duplicate files as well
err:rpc:I_RpcGetBuffer no binding
alastair@linux-581v:~/Software/Church> fixme:storage:create_storagefile Storage share mode not implemented.
fixme:msi:check_assembly_installed we should probably check the manifest file here
fixme:sxs:cache_QueryAssemblyInfo 0x12440c8, 0x00000001, L"Microsoft.VC80.CRT, version=8.0.50727.4053, publicKeyToken=1fc8b3b9a1e18e3b, processorArchitecture=x86", 0x33d8b8
fixme:sxs:cache_QueryAssemblyInfo 0x12440c8, 0x00000001, L"policy.8.0.Microsoft.VC80.CRT, version=8.0.50727.4053, publicKeyToken=1fc8b3b9a1e18e3b, processorArchitecture=x86", 0x33d8b8
fixme:sxs:cache_QueryAssemblyInfo 0x12440c8, 0x00000001, L"Microsoft.VC80.MFC, version=8.0.50727.4053, publicKeyToken=1fc8b3b9a1e18e3b, processorArchitecture=x86", 0x33d8b8
fixme:sxs:cache_QueryAssemblyInfo 0x12440c8, 0x00000001, L"policy.8.0.Microsoft.VC80.MFC, version=8.0.50727.4053, publicKeyToken=1fc8b3b9a1e18e3b, processorArchitecture=x86", 0x33d8b8
fixme:sxs:cache_QueryAssemblyInfo 0x12440c8, 0x00000001, L"Microsoft.VC80.ATL, version=8.0.50727.4053, publicKeyToken=1fc8b3b9a1e18e3b, processorArchitecture=x86", 0x33d8b8
fixme:sxs:cache_QueryAssemblyInfo 0x12440c8, 0x00000001, L"policy.8.0.Microsoft.VC80.ATL, version=8.0.50727.4053, publicKeyToken=1fc8b3b9a1e18e3b, processorArchitecture=x86", 0x33d8b8
fixme:sxs:cache_QueryAssemblyInfo 0x12440c8, 0x00000001, L"Microsoft.VC80.MFCLOC, version=8.0.50727.4053, publicKeyToken=1fc8b3b9a1e18e3b, processorArchitecture=x86", 0x33d8b8
fixme:sxs:cache_QueryAssemblyInfo 0x12440c8, 0x00000001, L"policy.8.0.Microsoft.VC80.MFCLOC, version=8.0.50727.4053, publicKeyToken=1fc8b3b9a1e18e3b, processorArchitecture=x86", 0x33d8b8
fixme:msi:check_assembly_installed we should probably check the manifest file here
fixme:msi:check_assembly_installed we should probably check the manifest file here
fixme:msi:check_assembly_installed we should probably check the manifest file here
fixme:msi:check_assembly_installed we should probably check the manifest file here
fixme:msi:check_assembly_installed we should probably check the manifest file here
fixme:heap:HeapSetInformation 0x2d4000 0 0x23fcb0 4
fixme:atl:AtlModuleInit SEMI-STUB (0x40f900 0x40f010 0x400000)
err:ole:marshal_object couldn't get IPSFactory buffer for interface {769bd2e5-4f74-4942-a196-94b9eb0b778f}
err:ole:ClientIdentity_QueryMultipleInterfaces IRemUnknown_RemQueryInterface failed with error 0x80004002
err:ole:StdMarshalImpl_ReleaseMarshalData could not map object ID to stub manager, oxid=3700000038, oid=2
err:ole:CoReleaseMarshalData IMarshal::ReleaseMarshalData failed with error 0x8001011d

I don't know whether that helps. If not, I'll post the bug fix thing.

SpawnHappyJake · Post by **SpawnHappyJake** » Tue Jul 05, 2011 6:08 pm

The AppDB said that this program needs to be installed manually and that the automatic way of installing brings the system to a halt.

It says that the install file must be ran manually.

My iPhone isn't letting me copy and paste it right now, but here's a link:http://appdb.winehq.org/objectManager.p ... n&iId=7111. Look at the third paragraph in "Additional Comments".

OP, do you know what this is talking about? Could this be the answer?

Cheers,
Jake

aescott · Post by **aescott** » Wed Jul 06, 2011 7:30 am

OK - how do I do a manual install? All I have is the .exe file which then does all the extracts etc.

SpawnHappyJake · Post by **SpawnHappyJake** » Wed Jul 06, 2011 2:38 pm

I was hoping you'd know. Is "Sage Instant Accounts" the same thing as "Sage Accounts Production Advanced"?

You could try and open the installer exe with an archive manager and see if there are any exes in there. If so, extracting the files out of the exe to a folder and running the right extracted exe might help. I know that trick makes Backblaze install into WINE, though not operable. Otherwise it doesn't even install.

Cheers,
Jake

aescott · Post by **aescott** » Wed Jul 06, 2011 3:46 pm

Yeah, tried the archive manager. Nae luck, as some say in Glasgow.

SpawnHappyJake · Post by **SpawnHappyJake** » Wed Jul 06, 2011 7:13 pm

Does the installer window even popup? Does it say it's extracting anything?
When does the error happen? Does it give you options?
Cheers,
Jake

jjmckenzie · Post by **jjmckenzie** » Wed Jul 06, 2011 10:11 pm

On 7/5/11 1:54 PM, aescott wrote:

I've installed openSUSE 11.4 and re-installed wine.

The error output is:

Code:
wine: cannot find L"C:\\windows\\system32\\plugplay.exe"

This indicates that your 'Fake Wine' directory is somehow corrupt as
this file should be there.

Can you either move aside or delete the .wine directory in your user's
home directory and then try installing and using this program again?

Also, did you install vcrun2005 using winetricks? You might want to do
this before installing the program.

James McKenzie