WordPerfect 2020 installation crashes

[LMLM]

I tried this some time ago.

Sadly, this forum subscribes to the superstition of locking old topics to shoo away bad spirits or something.

So I had wine-staging 4.13 at the time. Now I have 9.3. WordPerfect 2020 no longer thinks I am running Windows XP, it runs the installer right away, but the installer crashes just a few seconds after it runs.

I have tried Windows 7, 8 and 10 in winecfg.

Here is the crash output. Can it be fixed?

Code: Select all

Couldn't get first exception for process 010c Z:\root\Desktop\WordPerfect Office Standard 2020 v20.0.0.200\Setup\Setup.exe (WOW64).
No backtrace available
Modules:
Module  Address                 Debug info      Name (119 modules)
PE        400000-  67a000       Deferred        setup
PE       9160000- 9198000       Deferred        tbar7
PE-Wine 10000000-10002000       Deferred        usp10
PE      6ab20000-6acec000       Deferred        serchckv2
PE-Wine 6ad00000-6ad5a000       Deferred        explorerframe
PE-Wine 6ad70000-6b0e2000       Deferred        jscript
PE-Wine 6b100000-6b1ea000       Deferred        msctf
PE-Wine 6b200000-6b288000       Deferred        netapi32
PE      6b2a0000-6b3b2000       Deferred        lgpllibs
PE      6b3d0000-6f871000       Deferred        xul
PE-Wine 6f890000-70e63000       Deferred        mshtml
PE-Wine 70e80000-71833000       Deferred        msxml3
PE-Wine 71850000-7189a000       Deferred        winex11
PE-Wine 718b0000-718f0000       Deferred        jsproxy
PE-Wine 71900000-719ff000       Deferred        winhttp
PE-Wine 71a10000-71b9b000       Deferred        setupapi
PE-Wine 71bb0000-71dc9000       Deferred        comdlg32
PE-Wine 71de0000-71e3d000       Deferred        oledlg
PE-Wine 71e50000-71eec000       Deferred        wintrust
PE-Wine 71f00000-71f1a000       Deferred        version
PE-Wine 71f30000-71fb9000       Deferred        ws2_32
PE-Wine 71fd0000-72020000       Deferred        mpr
PE-Wine 72030000-721fd000       Deferred        wininet
PE-Wine 72210000-72481000       Deferred        urlmon
PE-Wine 724a0000-724da000       Deferred        sxs
PE-Wine 724f0000-72525000       Deferred        odbccp32
PE-Wine 72540000-72572000       Deferred        mspatcha
PE-Wine 72590000-727ec000       Deferred        dbghelp
PE-Wine 72800000-72834000       Deferred        imagehlp
PE-Wine 72850000-72898000       Deferred        bcrypt
PE-Wine 728b0000-72bad000       Deferred        crypt32
PE-Wine 72bc0000-72c2b000       Deferred        cabinet
PE-Wine 72c40000-7315e000       Deferred        msi
PE      73170000-73364000       Deferred        script
PE-Wine 73380000-733e1000       Deferred        msacm32
PE-Wine 73400000-7356d000       Deferred        winmm
PE-Wine 735b0000-7366d000       Deferred        oleacc
PE-Wine 73680000-7371f000       Deferred        uxtheme
PE-Wine 73730000-743e9000       Deferred        shell32
PE-Wine 74400000-74465000       Deferred        imm32
PE-Wine 74480000-748f3000       Deferred        comctl32
PE-Wine 74910000-74934000       Deferred        compstui
PE-Wine 74950000-749ef000       Deferred        winspool
PE-Wine 74a00000-74a14000       Deferred        msimg32
PE      74a30000-74c00000       Deferred        setupxml
PE-Wine 74c10000-74c50000       Deferred        shcore
PE-Wine 74c60000-74d40000       Deferred        shlwapi
PE-Wine 74d50000-75129000       Deferred        oleaut32
PE-Wine 75140000-75180000       Deferred        coml2
PE-Wine 75190000-75398000       Deferred        rpcrt4
PE-Wine 753b0000-754f2000       Deferred        combase
PE-Wine 75510000-7594f000       Deferred        ole32
PE-Wine 75960000-759d8000       Deferred        mlang
PE-Wine 759f0000-75a27000       Deferred        win32u
PE-Wine 75a40000-75f2b000       Deferred        user32
PE-Wine 75f40000-7624a000       Deferred        ucrtbase
PE-Wine 76260000-762eb000       Deferred        sechost
PE-Wine 76300000-76599000       Deferred        msvcrt
PE-Wine 765b0000-7669f000       Deferred        advapi32
PE-Wine 766b0000-768ea000       Deferred        gdi32
PE-Wine 76900000-76b5a000       Deferred        gdiplus
PE-Wine 76b70000-770c0000       Deferred        kernelbase
PE-Wine 770d0000-77237000       Deferred        kernel32
PE-Wine 77250000-77541000       Deferred        ntdll
PE-Wine 782b0000-782bf000       Deferred        psapi
PE-Wine 782d0000-782f5000       Deferred        userenv
PE-Wine 78820000-7883e000       Deferred        dwmapi
PE      78850000-7893f000       Deferred        mozglue
PE-Wine 78950000-7898d000       Deferred        dnsapi
PE-Wine 789a0000-78a18000       Deferred        iphlpapi
PE      78a30000-78c7f000       Deferred        nss3
PE-Wine 78c90000-78d10000       Deferred        atl100
PE-Wine 78d30000-78d4d000       Deferred        nsi
PE-Wine 78d60000-78d86000       Deferred        wsock32
PE-Wine 78da0000-7905f000       Deferred        ieframe
PE-Wine 79070000-7909b000       Deferred        rtworkq
ELF     7dca1000-7dcc0000       Deferred        libgcc_s.so.1
ELF     7e138000-7e152000       Deferred        libresolv.so.2
ELF     7e163000-7e1f1000       Deferred        libgmp.so.10
ELF     7e1f1000-7e23a000       Deferred        libhogweed.so.6
ELF     7e23a000-7e3bc000       Deferred        libunistring.so.2
ELF     7e3bc000-7e511000       Deferred        libp11-kit.so.0
ELF     7e511000-7e736000       Deferred        libgnutls.so.30
ELF     7e796000-7e79c000       Deferred        netapi32.so
ELF     7e79c000-7e7a1000       Deferred        dnsapi.so
ELF     7e7b1000-7e7fc000       Deferred        libnettle.so.8
ELF     7e7fc000-7e813000       Deferred        libtasn1.so.6
ELF     7e813000-7e835000       Deferred        libidn2.so.0
ELF     7e839000-7e840000       Deferred        ws2_32.so
ELF     7e840000-7e846000       Deferred        crypt32.so
ELF     7e846000-7e854000       Deferred        bcrypt.so
ELF     7e899000-7e8a5000       Deferred        libxrender.so.1
ELF     7e8a5000-7e8b4000       Deferred        libmd.so.0
ELF     7e8b4000-7e8cc000       Deferred        libbsd.so.0
ELF     7e8cc000-7e8d3000       Deferred        libxdmcp.so.6
ELF     7e8d3000-7e901000       Deferred        libxcb.so.1
ELF     7e901000-7ea53000       Deferred        libx11.so.6
ELF     7ea53000-7ea69000       Deferred        libxext.so.6
ELF     7ea6a000-7ea74000       Deferred        libffi.so.7
ELF     7ea74000-7ea7a000       Deferred        winspool.so
ELF     7ea7a000-7eb06000       Deferred        winex11.so
ELF     7eb06000-7eb10000       Deferred        libuuid.so.1
ELF     7eb10000-7eb3e000       Deferred        libexpat.so.1
ELF     7eb3e000-7eb8b000       Deferred        libfontconfig.so.1
ELF     7eb8b000-7ebae000       Deferred        libbrotlicommon.so.1
ELF     7ebae000-7ebbc000       Deferred        libbrotlidec.so.1
ELF     7ebbc000-7ebda000       Deferred        libz.so.1
ELF     7ebda000-7ec1a000       Deferred        libpng16.so.16
ELF     7ec1a000-7ece1000       Deferred        libfreetype.so.6
ELF     7ece1000-7ee64000       Deferred        win32u.so
ELF     f7ae0000-f7be4000       Deferred        libm.so.6
ELF     f7be4000-f7bf0000       Deferred        librt.so.1
ELF     f7bf0000-f7cc3000       Export          ntdll.so
ELF     f7cc3000-f7eab000       Deferred        libc.so.6
ELF     f7eab000-f7eb1000       Deferred        libdl.so.2
ELF     f7eb1000-f7ed3000       Deferred        libpthread.so.0
ELF     f7ed5000-f7eda000       Deferred        libxau.so.6
ELF     f7ee6000-f7f12000       Deferred        ld-linux.so.2
ELF     f7f12000-f7f17000       Deferred        <wine-loader>
Threads:
process  tid      prio    name (all IDs are in hex)
00000020 start.exe
	00000024    0     
00000038 services.exe
	0000003c    0     
	00000040    0     wine_rpcrt4_server
	00000054    0     wine_rpcrt4_io
	0000007c    0     wine_rpcrt4_io
	00000088    0     wine_rpcrt4_io
	000000c0    0     wine_rpcrt4_io
	000000d8    0     wine_rpcrt4_io
	000000ec    0     
	000000f8    0     wine_rpcrt4_io
00000044 winedevice.exe
	00000048    0     
	0000005c    0     
	00000060    0     wine_sechost_service
	00000064    0     
	00000068    0     
	0000006c    0     
	00000070    0     
	000000e4    0     
	000000e8    0     
0000004c explorer.exe
	00000050    0     
	000000a0    0     
	000000a4    0     wine_rpcrt4_server
00000074 winedevice.exe
	00000078    0     
	00000080    0     
	00000084    0     wine_sechost_service
	0000008c    0     
	00000090    0     
	00000094    0     
	00000098    0     
	0000009c    0     
	000000ac    0     
000000b8 plugplay.exe
	000000bc    0     
	000000c4    0     
	000000c8    0     wine_sechost_service
	000000cc    0     wine_rpcrt4_server
000000d0 svchost.exe
	000000d4    0     
	000000dc    0     
	000000e0    0     wine_sechost_service
000000f0 rpcss.exe
	000000f4    0     
	000000fc    0     
	00000100    0     wine_sechost_service
	00000104    0     wine_rpcrt4_server
	00000108    0     wine_rpcrt4_server
	00000114    0     wine_rpcrt4_io
	00000120    0     wine_rpcrt4_io
	00000228    0     wine_rpcrt4_io
	0000022c    0     wine_threadpool_worker
0000010c (D) Z:\root\Desktop\WordPerfect Office Standard 2020 v20.0.0.200\Setup\Setup.exe
	["Z:\root\Desktop\WordPerfect Office Standard 2020 v20.0.0.200\Setup\Setup.exe" ]
	000001fc   -1     
0000020c conhost.exe
	00000210    0     
00000218 explorer.exe
	0000021c    0     
	00000220    0     
	00000224    0     wine_rpcrt4_server
System information:
    Wine build: wine-9.3 (Staging)
    Platform: x86_64 (guest: i386)
    Version: Windows 10
    Host system: Linux
    Host version: 5.9.0-2-amd64

[LMLM]

I just tried again with Debian Bookworm and it crashes too. Here is the output. Any ideas, please?

Code: Select all

Couldn't get first exception for process 0118 Z:\home\test\Desktop\WordPerfect Office Standard 2020 v20.0.0.200\Setup\Setup.exe (WOW64).
No backtrace available
Modules:
Module  Address                 Debug info      Name (139 modules)
PE        400000-  67a000       Deferred        setup
PE       9f30000- 9f68000       Deferred        tbar7
PE-Wine 10000000-10002000       Deferred        usp10
PE      6ef10000-6f0dc000       Deferred        serchckv2
PE-Wine 6f0f0000-6f14b000       Deferred        explorerframe
PE-Wine 6f160000-6f4b1000       Deferred        jscript
PE-Wine 6f4d0000-6f5bd000       Deferred        msctf
PE-Wine 6f5d0000-6f5ee000       Deferred        dwmapi
PE-Wine 6f600000-6f67c000       Deferred        netapi32
PE-Wine 6f690000-6f6b4000       Deferred        userenv
PE      6f6d0000-6f7e2000       Deferred        lgpllibs
PE      6f800000-6f8ef000       Deferred        mozglue
PE-Wine 6f900000-6f91e000       Deferred        nsi
PE-Wine 6f930000-6f96f000       Deferred        dnsapi
PE-Wine 6f980000-6f9f6000       Deferred        iphlpapi
PE      6fa10000-6fc5f000       Deferred        nss3
PE      6fc70000-74111000       Deferred        xul
PE-Wine 74130000-756b2000       Deferred        mshtml
PE-Wine 756d0000-76064000       Deferred        msxml3
PE-Wine 76080000-760fe000       Deferred        atl100
PE-Wine 76110000-7611f000       Deferred        psapi
PE-Wine 76130000-76156000       Deferred        wsock32
PE-Wine 76170000-76428000       Deferred        ieframe
PE-Wine 76440000-7646b000       Deferred        rtworkq
PE-Wine 76480000-764ca000       Deferred        winex11
PE-Wine 764e0000-76521000       Deferred        jsproxy
PE-Wine 76540000-7663b000       Deferred        winhttp
PE-Wine 76650000-767c8000       Deferred        setupapi
PE-Wine 767e0000-769e2000       Deferred        comdlg32
PE-Wine 76a00000-76a5e000       Deferred        oledlg
PE-Wine 76a70000-76b08000       Deferred        wintrust
PE-Wine 76b20000-76b3a000       Deferred        version
PE-Wine 76b50000-76bd7000       Deferred        ws2_32
PE-Wine 76bf0000-76c42000       Deferred        mpr
PE-Wine 76c60000-76e1c000       Deferred        wininet
PE-Wine 76e30000-7709b000       Deferred        urlmon
PE-Wine 770b0000-770ea000       Deferred        sxs
PE-Wine 77100000-77134000       Deferred        odbccp32
PE-Wine 77150000-77183000       Deferred        mspatcha
PE-Wine 771a0000-77404000       Deferred        dbghelp
PE-Wine 77420000-77455000       Deferred        imagehlp
PE-Wine 77470000-774b5000       Deferred        bcrypt
PE-Wine 774d0000-777af000       Deferred        crypt32
PE-Wine 777c0000-77829000       Deferred        cabinet
PE-Wine 77840000-77d0e000       Deferred        msi
PE      77d20000-77f14000       Deferred        script
PE-Wine 77f30000-77f93000       Deferred        msacm32
PE-Wine 77fb0000-7811d000       Deferred        winmm
PE-Wine 78130000-781ed000       Deferred        oleacc
PE-Wine 78200000-7829b000       Deferred        uxtheme
PE-Wine 782b0000-786fe000       Deferred        comctl32
PE-Wine 78710000-78734000       Deferred        compstui
PE-Wine 78750000-787ec000       Deferred        winspool
PE-Wine 78800000-78814000       Deferred        msimg32
PE      78830000-78a00000       Deferred        setupxml
PE-Wine 78a10000-78dcd000       Deferred        oleaut32
PE-Wine 78de0000-78e21000       Deferred        coml2
PE-Wine 78e40000-7904c000       Deferred        rpcrt4
PE-Wine 79060000-791a0000       Deferred        combase
PE-Wine 791b0000-795e8000       Deferred        ole32
PE-Wine 79600000-79672000       Deferred        mlang
PE-Wine 79690000-798ef000       Deferred        gdiplus
PE-Wine 79900000-79962000       Deferred        imm32
PE-Wine 79980000-799c1000       Deferred        shcore
PE-Wine 799e0000-79ac2000       Deferred        shlwapi
PE-Wine 79ae0000-79b17000       Deferred        win32u
PE-Wine 79b30000-7a00f000       Deferred        user32
PE-Wine 7a020000-7a23f000       Deferred        gdi32
PE-Wine 7a250000-7a552000       Deferred        ucrtbase
PE-Wine 7a570000-7a5f9000       Deferred        sechost
PE-Wine 7a610000-7a89e000       Deferred        msvcrt
PE-Wine 7a8b0000-7a995000       Deferred        advapi32
PE-Wine 7a9b0000-7b650000       Deferred        shell32
PE-Wine 7b660000-7bb72000       Deferred        kernelbase
PE-Wine 7bb90000-7bcef000       Deferred        kernel32
PE-Wine 7bd00000-7bfe3000       Deferred        ntdll
ELF     7d47f000-7d4a6000       Deferred        libgcc_s.so.1
ELF     7d61a000-7d620000       Deferred        netapi32.so
ELF     7d641000-7d64c000       Deferred        libnss_compat.so.2
ELF     7d74c000-7d776000       Deferred        libgpg-error.so.0
ELF     7d776000-7d82e000       Deferred        libzstd.so.1
ELF     7d82e000-7d864000       Deferred        liblzma.so.5
ELF     7d864000-7d96f000       Deferred        libgcrypt.so.20
ELF     7d96f000-7da45000       Deferred        libsystemd.so.0
ELF     7da45000-7dad3000       Deferred        libgmp.so.10
ELF     7dad3000-7dc88000       Deferred        libunistring.so.2
ELF     7dc88000-7ddde000       Deferred        libp11-kit.so.0
ELF     7dea6000-7deab000       Deferred        dnsapi.so
ELF     7deab000-7ded1000       Deferred        liblz4.so.1
ELF     7ded1000-7dede000       Deferred        libcap.so.2
ELF     7dede000-7def0000       Deferred        libresolv.so.2
ELF     7def0000-7df3a000       Deferred        libhogweed.so.6
ELF     7df3a000-7df89000       Deferred        libnettle.so.8
ELF     7df89000-7df9f000       Deferred        libtasn1.so.6
ELF     7df9f000-7e000000       Deferred        libdbus-1.so.3
ELF     7e000000-7e246000       Deferred        libgnutls.so.30
ELF     7e249000-7e253000       Deferred        libffi.so.8
ELF     7e253000-7e25a000       Deferred        libkeyutils.so.1
ELF     7e25a000-7e28d000       Deferred        libidn2.so.0
ELF     7e28d000-7e29d000       Deferred        libkrb5support.so.0
ELF     7e29d000-7e2a2000       Deferred        libcom_err.so.2
ELF     7e2a2000-7e2d2000       Deferred        libk5crypto.so.3
ELF     7e2d2000-7e3b0000       Deferred        libkrb5.so.3
ELF     7e3b0000-7e3c6000       Deferred        libavahi-client.so.3
ELF     7e3c6000-7e420000       Deferred        libgssapi_krb5.so.2
ELF     7e420000-7e4c7000       Deferred        libcups.so.2
ELF     7e4c8000-7e4ce000       Deferred        ws2_32.so
ELF     7e4ce000-7e4d4000       Deferred        crypt32.so
ELF     7e4d4000-7e4e1000       Deferred        bcrypt.so
ELF     7e505000-7e50d000       Deferred        libxfixes.so.3
ELF     7e50d000-7e51a000       Deferred        libxcursor.so.1
ELF     7e51a000-7e52f000       Deferred        libxi.so.6
ELF     7e52f000-7e534000       Deferred        libxcomposite.so.1
ELF     7e534000-7e543000       Deferred        libxrandr.so.2
ELF     7e543000-7e551000       Deferred        libxrender.so.1
ELF     7e551000-7e556000       Deferred        libxinerama.so.1
ELF     7e556000-7e565000       Deferred        libmd.so.0
ELF     7e565000-7e57c000       Deferred        libbsd.so.0
ELF     7e57c000-7e583000       Deferred        libxdmcp.so.6
ELF     7e583000-7e588000       Deferred        libxau.so.6
ELF     7e588000-7e5b6000       Deferred        libxcb.so.1
ELF     7e5b6000-7e708000       Deferred        libx11.so.6
ELF     7e708000-7e71e000       Deferred        libxext.so.6
ELF     7e720000-7e730000       Deferred        libavahi-common.so.3
ELF     7e730000-7e736000       Deferred        winspool.so
ELF     7e738000-7e7c3000       Deferred        winex11.so
ELF     7e806000-7e832000       Deferred        libexpat.so.1
ELF     7e832000-7e885000       Deferred        libfontconfig.so.1
ELF     7e885000-7e8a8000       Deferred        libbrotlicommon.so.1
ELF     7e8a8000-7e8b6000       Deferred        libbrotlidec.so.1
ELF     7e8b6000-7e986000       Deferred        libfreetype.so.6
ELF     7ee08000-7ee45000       Deferred        libpng16.so.16
ELF     7ee45000-7ee62000       Deferred        libz.so.1
ELF     7ee7c000-7f000000       Deferred        win32u.so
ELF     f7afb000-f7c00000       Deferred        libm.so.6
ELF     f7c00000-f7e28000       Deferred        libc.so.6
ELF     f7ed2000-f7fa3000       Export          ntdll.so
ELF     f7fa5000-f7fda000       Deferred        ld-linux.so.2
ELF     f7fda000-f7fdf000       Deferred        <wine-loader>
Threads:
process  tid      prio    name (all IDs are in hex)
00000020 start.exe
	["C:\windows\syswow64\start.exe" /exec "/home/test/Desktop/WordPerfect Office Standard 2020 v20.0.0.200/Setup/Setup.exe"]
	00000024    0     
00000038 services.exe
	0000003c    0     
	00000040    0     wine_rpcrt4_server
	0000004c    0     wine_rpcrt4_io
	0000005c    0     wine_rpcrt4_io
	00000078    0     wine_rpcrt4_io
	00000084    0     wine_rpcrt4_io
	000000b4    0     wine_rpcrt4_io
	000000cc    0     wine_rpcrt4_io
	000000e4    0     
	000000fc    0     wine_rpcrt4_io
00000044 winedevice.exe
	00000048    0     
	00000054    0     
	00000058    0     wine_sechost_service
	00000060    0     
	00000064    0     
	00000068    0     
	0000006c    0     
	000000d8    0     
	000000dc    0     
00000070 winedevice.exe
	00000074    0     
	0000007c    0     
	00000080    0     wine_sechost_service
	00000088    0     
	0000008c    0     
	00000090    0     
	0000009c    0     
	000000a0    0     
	000000a4    0     
00000094 explorer.exe
	00000098    0     
	000000e8    0     
	000000ec    0     wine_rpcrt4_server
000000ac plugplay.exe
	000000b0    0     
	000000b8    0     
	000000bc    0     wine_sechost_service
	000000c0    0     wine_rpcrt4_server
000000c4 svchost.exe
	000000c8    0     
	000000d0    0     
	000000d4    0     wine_sechost_service
000000f4 rpcss.exe
	000000f8    0     
	00000100    0     
	00000104    0     wine_sechost_service
	00000108    0     wine_rpcrt4_server
	0000010c    0     wine_rpcrt4_server
	00000110    0     wine_rpcrt4_io
	00000124    0     wine_rpcrt4_io
	00000230    0     wine_rpcrt4_io
00000118 (D) Z:\home\test\Desktop\WordPerfect Office Standard 2020 v20.0.0.200\Setup\Setup.exe
	["Z:\home\test\Desktop\WordPerfect Office Standard 2020 v20.0.0.200\Setup\Setup.exe" ]
	000001fc   -1     
00000214 conhost.exe
	00000218    0     
00000220 explorer.exe
	00000224    0     
	00000228    0     
	0000022c    0     wine_rpcrt4_server
System information:
    Wine build: wine-9.3 (Staging)
    Platform: x86_64 (guest: i386)
    Version: Windows 8.1
    Host system: Linux
    Host version: 6.1.0-13-amd64

[LMLM]

Also strange that three years ago someone said,

"You could try a more recent version, either devel or staging, 6.7 just released Friday.
I was able to start installing the trial version but it appears to use some DRM that prevented going further."

Why can't I do it with staging 9.3?