Old Projector Software Crashing on Install

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massiveidiot
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Posts: 1
Joined: Fri Nov 30, 2018 3:02 am

Old Projector Software Crashing on Install

Post by massiveidiot » Fri Nov 30, 2018 3:25 am

Hi all,

I'm trying to install the software for an older projector (InFocus In1100) on an Ubuntu 18.04 system. Original software was intended for use with windows (XP or vista). When trying to use Wine to install the program, I'll get one or two steps into installation before crashing (see below for the error output).

Things I've tried with no success:
- Updating Wine
- Updating Ubuntu
- Installing winbind (fixed *an* error, but not the root problem)
- Changing the winecfg to run as: Windows 7, Windows XP, Windows Vista
- Running from both a 64-bit and a 32-bit WINEPREFIX

As promised, here's the output of the error:

Code: Select all

Unhandled exception: page fault on read access to 0x00190000 in 32-bit code (0x7f9c8513).
Register dump:
 CS:0023 SS:002b DS:002b ES:002b FS:006b GS:0063
 EIP:7f9c8513 ESP:0033e950 EBP:0033e9b8 EFLAGS:00210216(  R- --  I   -A-P- )
 EAX:00190000 EBX:7fa64f44 ECX:00000000 EDX:00182c58
 ESI:000100ac EDI:0017ed30
Stack dump:
0x0033e950:  0000000c 00182c58 00007754 00189c58
0x0033e960:  00000000 f7bfd1a5 00182c58 7bca19c0
0x0033e970:  00000001 0000000c 7bcdbcb4 00000000
0x0033e980:  00000000 0033ea28 00000000 333ae91a
0x0033e990:  00000000 0033ea2c 0033eb18 cc300200
0x0033e9a0:  0033ea2c 00000020 7f9c76bb 7fa64f44
000d: sel=006f base=00000000 limit=00000000 16-bit r-x
Backtrace:
=>0 0x7f9c8513 in user32 (+0x38513) (0x0033e9b8)
  1 0x7fa25e7e in user32 (+0x95e7d) (0x0033e9e8)
  2 0x7fa25cfa in user32 (+0x95cf9) (0x0033ea28)
  3 0x7fa26347 in user32 (+0x96346) (0x0033ea68)
  4 0x7fa287ca in user32 (+0x987c9) (0x0033eab8)
  5 0x7f9ea08e in user32 (+0x5a08d) (0x0033eb28)
  6 0x7f9f0dce in user32 (+0x60dcd) (0x0033eb88)
  7 0x7f9f1070 in user32 (+0x6106f) (0x0033ebd8)
  8 0x00371090 in customlicense (+0x108f) (0x0033ec08)
  9 0x003710ff in customlicense (+0x10fe) (0x0033ee3c)
  10 0x004021d3 in dousb_unicodeinstall (+0x21d2) (0x0033f510)
0x7f9c8513: cmpw	$0,0x0(%eax)
Modules:
Module	Address			Debug info	Name (23 modules)
PE	  370000-  375000	Export          customlicense
PE	  400000-  451000	Export          dousb_unicodeinstall
PE	10000000-10006000	Deferred        nsdialogs
PE	7ac10000-7ac23000	Deferred        riched20
PE	7b410000-7b5b6000	Deferred        kernel32
PE	7bc10000-7bc14000	Deferred        ntdll
PE	7ea30000-7ea3a000	Deferred        winspool
PE	7ea70000-7eb09000	Deferred        comdlg32
PE	7eb60000-7eb68000	Deferred        oleaut32
PE	7ec80000-7ec83000	Deferred        usp10
PE	7ed10000-7ed14000	Deferred        uxtheme
PE	7ef50000-7ef54000	Deferred        shfolder
PE	7ef70000-7ef74000	Deferred        winex11
PE	7f000000-7f004000	Deferred        imm32
PE	7f200000-7f204000	Deferred        rpcrt4
PE	7f290000-7f2b8000	Deferred        ole32
PE	7f3e0000-7f430000	Deferred        comctl32
PE	7f500000-7f508000	Deferred        shlwapi
PE	7f580000-7f6e2000	Deferred        shell32
PE	7f7c0000-7f7c4000	Deferred        version
PE	7f7e0000-7f7e4000	Deferred        advapi32
PE	7f860000-7f867000	Deferred        gdi32
PE	7f990000-7fa56000	Export          user32
Threads:
process  tid      prio (all id:s are in hex)
00000008 InFocusDisplayLinkManagerSetup.exe
	00000009    0
0000000e services.exe
	00000026    0
	00000023    0
	0000001e    0
	00000018    0
	00000013    0
	00000010    0
	0000000f    0
00000011 winedevice.exe
	0000001d    0
	00000017    0
	00000016    0
	00000012    0
0000001b plugplay.exe
	00000020    0
	0000001f    0
	0000001c    0
00000021 winedevice.exe
	0000002b    0
	00000025    0
	00000024    0
	00000022    0
00000029 explorer.exe
	0000002e    0
	0000002d    0
	0000002c    0
	0000002a    0
0000002f DisplayLink Manager Installer.exe
	00000030    0
00000031 (D) C:\users\user\Temp\nsl3799.tmp\DOUSB_UnicodeInstall.exe
	00000032    0 <==
System information:
    Wine build: wine-3.0 (Ubuntu 3.0-1ubuntu1)
    Platform: i386
    Version: Windows Vista
    Host system: Linux
    Host version: 4.15.0-29-generic
That particular run was set to Vista from a 32-bit prefix.
Thanks for any help!

jkfloris
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Posts: 692
Joined: Thu Aug 14, 2014 10:10 am

Re: Old Projector Software Crashing on Install

Post by jkfloris » Sat Dec 01, 2018 8:56 am

What is the InFocus DisplayLink Manager supposed do? Does the setup try to install some Windows drivers for the DisplayLink port?

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DarkShadow44
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Posts: 938
Joined: Tue Nov 22, 2016 5:39 pm

Re: Old Projector Software Crashing on Install

Post by DarkShadow44 » Sat Dec 01, 2018 4:43 pm

Has the software a download somehwere? Crash in user32 sounds like it could be easy to track down.

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