problem with running a software on PlayOnLinux

Questions about Wine on Linux
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Joined: Thu Oct 25, 2018 4:45 am

problem with running a software on PlayOnLinux

Post by Joanne » Thu Oct 25, 2018 4:58 am


I would like to install and run a software that is for windows (CST Studio Suite 2018). I am using PlayOnLinux on my ubuntu machine.

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me@mymachine:~$ wine --version
wine-3.0 (Ubuntu 3.0-1ubuntu1)
me@mymachine:~$ playonlinux --version
PlayOnLinux 4.2.12
The installation went fine (at least, I did not receive any error). When I want to run the software, I get lots of error messages that I absolutely don't understand.

On my console:

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me@mymachine:~/PlayOnLinux's virtual drives/c/drive_c/Program Files (x86)/CST STUDIO SUITE 2018$ wine CST\ DESIGN\ ENVIRONMENT.exe 
wine: Unhandled page fault at address 0x6a358a (thread 0018), starting debugger...
001b:err:module:import_dll Library mfc140.dll (which is needed by L"C:\\Program Files (x86)\\CST STUDIO SUITE 2018\\AMD64\\DC Main Controller\\CSTDCMainController_AMD64.exe") not found
001b:err:module:attach_dlls Importing dlls for L"C:\\Program Files (x86)\\CST STUDIO SUITE 2018\\AMD64\\DC Main Controller\\CSTDCMainController_AMD64.exe" failed, status c0000135
000f:err:service:process_send_command service protocol error - failed to write pipe!
001f:err:module:import_dll Library mfc140.dll (which is needed by L"C:\\Program Files (x86)\\CST STUDIO SUITE 2018\\AMD64\\DC Solver Server\\CSTDCSolverServer_AMD64.exe") not found
001f:err:module:attach_dlls Importing dlls for L"C:\\Program Files (x86)\\CST STUDIO SUITE 2018\\AMD64\\DC Solver Server\\CSTDCSolverServer_AMD64.exe" failed, status c0000135
000f:err:service:process_send_command service protocol error - failed to write pipe!
wine: cannot find L"C:\\windows\\system32\\hasplms.exe"
0042:err:module:import_dll Library mfc140.dll (which is needed by L"Z:\\home\\adamp01\\PlayOnLinux's virtual drives\\c\\drive_c\\Program Files (x86)\\CST STUDIO SUITE 2018\\CST DESIGN ENVIRONMENT.exe") not found
0042:err:module:attach_dlls Importing dlls for L"Z:\\home\\adamp01\\PlayOnLinux's virtual drives\\c\\drive_c\\Program File
And in a pop-up window:

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Unhandled exception: page fault in 64-bit code (0x00000000006a358a).
Register dump:
 rip:00000000006a358a rsp:000000000055f750 rbp:0000000000000000 eflags:00010246 (  R- --  I  Z- -P- )
 rax:0000000000000000 rbx:000000000069eec4 rcx:0000000000000003 rdx:0000000000000001
 rsi:000000000000000a rdi:0000000000000000  r8:000000000055f7b0  r9:000000007bd15480 r10:0000000000072000
 r11:0000000000013658 r12:0000000000013390 r13:0000000000000000 r14:00000000000134f8 r15:00000000006a339d
Stack dump:
0x000000000055f750:  0000000000013390 00007f7260c29830
0x000000000055f760:  00000000000134f8 0000000000000003
0x000000000055f770:  00007f7260c29830 00007f7260a278f8
0x000000000055f780:  00007f7260a27718 00000000000134f8
0x000000000055f790:  00000000006a339d 00007f726279b355
0x000000000055f7a0:  0000202020202020 0000000000000000
0x000000000055f7b0:  ffffffffffffb1e0 00a09e64bbe64600
0x000000000055f7c0:  0000000000013390 0000000000000000
0x000000000055f7d0:  00000000000134f8 00000000006a339d
0x000000000055f7e0:  00000000006a339d 0000000000013390
0x000000000055f7f0:  0000000000000000 0000000000000000
0x000000000055f800:  2020002020007525 ffffff00ffffffff
=>0 0x00000000006a358a in aksfridge.sys (+0x2358a) (0x0000000000000000)
  1 0x00007f7260a258cb in winedevice (+0x58ca) (0x000000000055f9c0)
  2 0x00007f7260453f7c IoCreateDriver+0x23b() in ntoskrnl (0x000000000055fae0)
  3 0x00007f7260a26547 in winedevice (+0x6546) (0x000000000055fc50)
  4 0x000000007bca422f in ntdll (+0x8422e) (0x000000000055fde0)
  5 0x000000007bc8f113 DbgUserBreakPoint+0xace() in ntdll (0x000000000055ffd0)
0x00000000006a358a: movl	%cr8,%eax
Module	Address					Debug info	Name (28 modules)
PE	          680000-          6f2000	Export          aksfridge.sys
ELF	        7b400000-        7b80d000	Deferred        kernel32<elf>
  \-PE	        7b420000-        7b80d000	\               kernel32
ELF	        7bc00000-        7bd16000	Dwarf           ntdll<elf>
  \-PE	        7bc20000-        7bd16000	\               ntdll
ELF	        7c000000-        7c004000	Deferred        <wine-loader>
ELF	    7f725bb1a000-    7f725bd32000	Deferred        hal<elf>
  \-PE	    7f725bb20000-    7f725bd32000	\               hal
ELF	    7f725bd32000-    7f725c000000	Deferred        msvcrt<elf>
  \-PE	    7f725bd50000-    7f725c000000	\               msvcrt
ELF	    7f726019a000-    7f726042f000	Deferred        rpcrt4<elf>
  \-PE	    7f72601b0000-    7f726042f000	\               rpcrt4
ELF	    7f726042f000-    7f7260683000	Dwarf           ntoskrnl<elf>
  \-PE	    7f7260440000-    7f7260683000	\               ntoskrnl
ELF	    7f7260683000-    7f7260913000	Deferred        advapi32<elf>
  \-PE	    7f7260690000-    7f7260913000	\               advapi32
ELF	    7f7260a13000-    7f7260c2a000	Dwarf           winedevice<elf>
  \-PE	    7f7260a20000-    7f7260c2a000	\               winedevice
ELF	    7f7260c2a000-    7f7260e3c000	Deferred
ELF	    7f7260e3c000-    7f7261056000	Deferred
ELF	    7f7261056000-    7f7261262000	Deferred
ELF	    7f7261262000-    7f726146c000	Deferred
ELF	    7f72619ca000-    7f7261be2000	Deferred
ELF	    7f7261be2000-    7f7261f80000	Deferred
ELF	    7f7261f80000-    7f7262184000	Deferred
ELF	    7f7262184000-    7f7262575000	Deferred
ELF	    7f7262575000-    7f7262794000	Deferred
ELF	    7f7262b39000-    7f7262d63000	Deferred
process  tid      prio (all id:s are in hex)
0000000e services.exe
	00000036    0
	00000031    0
	00000029    0
	00000022    0
	00000013    0
	00000010    0
	0000000f    0
00000011 (D) C:\windows\system32\winedevice.exe
	00000018    0 <==
	00000017    0
	00000016    0
	00000012    0
00000020 winedevice.exe
	00000024    0
	00000023    0
	00000021    0
00000027 winedevice.exe
	00000030    0
	0000002b    0
	0000002a    0
	00000028    0
0000002e plugplay.exe
	00000033    0
	00000032    0
	0000002f    0
00000034 winedevice.exe
	00000045    0
	00000038    0
	00000037    0
	00000035    0
0000003b explorer.exe
	0000004e    0
	0000004d    0
	0000004c    0
	0000003c    0
System information:
    Wine build: wine-3.0 (Ubuntu 3.0-1ubuntu1)
    Platform: x86_64
    Version: Windows 10
    Host system: Linux
    Host version: 4.15.0-36-generic
Does anybody has an idea of what is going wrong ?
Thank you in advance for any help.

User avatar
Bob Wya
Level 12
Level 12
Posts: 2864
Joined: Sat Oct 16, 2010 7:40 pm
Location: Scotland

Re: problem with running a software on PlayOnLinux

Post by Bob Wya » Fri Oct 26, 2018 5:33 am


It appears your application requires:

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winetricks vcruntime2015
Wine version 3.0 is no longer supported. The current Wine Stable release is 3.0.3.
For other supported Wine versions, see: WineHQ Download: Ubuntu.

Please also note that PlayOnLinux isn't supported on site.
See: WineHQ FAQ: 8.7 I used a third party application (PlayOnLinux, WineBottler, etc.) to install or manage applications in Wine and need help.
Using these wrapper tools, can make it harder to troubleshoot what is going wrong with Wine (for starters).


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