The program has encountered a serious problem and needs to close

Questions about Wine on macOS.
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holein1
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Posts: 1
Joined: Tue May 12, 2020 11:59 am

The program has encountered a serious problem and needs to close

Post by holein1 » Tue May 12, 2020 3:45 pm

I downloaded xquartz and winehd staging (5.0) accordingly and I was able to install diablo III (windows) on my laptop however every time when I try to start the game a program error always pops up "The program has encountered a serious problem and needs to close". Ive tried to change the windows version from 10 to 7 or xp none worked for me. It's my first time using wine REALLY need some help from some Mac user.

Here is the error detail;

Unhandled exception: page fault on read access to 0x5800000020 in 64-bit code (0x00000001400ad1eb).
Register dump:
rip:00000001400ad1eb rsp:000000000021fd00 rbp:000000000021fd70 eflags:00010202 ( R- -- I - - - )
rax:0000000000000060 rbx:0000005800000020 rcx:00007ffef1eaf000 rdx:0000000000000000
rsi:000000000021fdd0 rdi:000000002a110e67 r8:000000000021fd98 r9:0000000000000008 r10:00007fff5557f142
r11:0000000000000246 r12:0000000000000000 r13:0000000000000000 r14:0000000000000000 r15:0000000000000000
Stack dump:
0x000000000021fd00: 0000000000000000 0000000000000000
0x000000000021fd10: 0000000000000000 000000000021ff0c
0x000000000021fd20: 00007ffef1e90000 000000000021fdd0
0x000000000021fd30: 0000000000000000 0000000000000000
0x000000000021fd40: 00007ffef1eaf000 0000000000000000
0x000000000021fd50: 000000000021ffd0 000000007b00fbb9
0x000000000021fd60: 0000000000000000 0000000000000000
0x000000000021fd70: 0000000000000000 00007ffef1eaf000
0x000000000021fd80: 0000000000000000 0000000000000000
0x000000000021fd90: 00007ffef1e90000 000000000021fdd0
0x000000000021fda0: 000000000021ffd0 000000007b4412e2
0x000000000021fdb0: 0000000000000060 0000000000000000
Backtrace:
=>0 0x00000001400ad1eb EntryPoint+0x1000000ab() in diablo iii64 (0x000000000021fd70)
1 0x000000007b4412e2 __wine_start_process+0x161() in kernel32 (0x000000000021ffd0)
0x00000001400ad1eb EntryPoint+0x1000000ab in diablo iii64: movq (%rbx),%r9
Modules:
Module Address Debug info Name (241 modules)
ELF 2000- 5000 Deferred <wine-loader>
PE 440000- 487000 Deferred imm32
PE 65780000- 6579c000 Deferred version
PE 68000000- 681a1000 Deferred libwine.1.0.dylib
ELF 6ad00000- 6af7c000 Deferred user32<elf>
\-PE 6ad10000- 6af4a000 \ user32
ELF 6d988000- 6db33000 Deferred gdi32<elf>
\-PE 6d990000- 6db15000 \ gdi32
ELF 6db33000- 6dbd1000 Deferred advapi32<elf>
\-PE 6db40000- 6dbb2000 \ advapi32
ELF 6dbd1000- 6dcbf000 Deferred msvcrt<elf>
\-PE 6dbe0000- 6dc98000 \ msvcrt
PE 6dcbf000- 6dd63000 Deferred libfreetype.6.dylib
PE 7b000000- 7b2ad000 Deferred kernelbase
ELF 7b400000- 7b6b1000 Stabs kernel32<elf>
\-PE 7b410000- 7b660000 \ kernel32
ELF 7bc00000- 7bebd000 Deferred ntdll<elf>
\-PE 7bc10000- 7be8c000 \ ntdll
ELF 7c400000- 7c405000 Deferred <wine-loader>
PE 140000000- 142b5f000 Export diablo iii64
PE 7fff299d9000- 7fff299da000 Deferred accelerate
PE 7fff299f1000- 7fff2a140000 Deferred vimage
PE 7fff29ef0000- 7fff2a091000 Deferred libbnns.dylib
PE 7fff29ef0000- 7fff2a091000 Deferred libblas.dylib
PE 7fff29ef0000- 7fff2a091000 Deferred liblapack.dylib
PE 7fff2a43a000- 7fff2a451000 Deferred liblinearalgebra.dylib
PE 7fff2a43a000- 7fff2a451000 Deferred libquadrature.dylib
PE 7fff2a456000- 7fff2a4d7000 Deferred libsparse.dylib
PE 7fff2a4d7000- 7fff2a4ea000 Deferred libsparseblas.dylib
PE 7fff2a4eb000- 7fff2a65f000 Deferred libvdsp.dylib
PE 7fff2a699000- 7fff2a750000 Deferred veclib
PE 7fff2a699000- 7fff2a750000 Deferred libvmisc.dylib
PE 7fff2aa3f000- 7fff2b89e000 Deferred appkit
PE 7fff2b8ef000- 7fff2b8f0000 Deferred applicationservices
PE 7fff2b8f0000- 7fff2b957000 Deferred ats
PE 7fff2b9ef000- 7fff2bb12000 Deferred libfontparser.dylib
PE 7fff2bb12000- 7fff2bb5e000 Deferred libfontregistry.dylib
PE 7fff2bc9f000- 7fff2bca4000 Deferred colorsynclegacy
PE 7fff2bd43000- 7fff2bd96000 Deferred hiservices
PE 7fff2bd96000- 7fff2bda5000 Deferred langanalysis
PE 7fff2bda5000- 7fff2bdf2000 Deferred printcore
PE 7fff2bdf2000- 7fff2be2d000 Deferred qd
PE 7fff2be2d000- 7fff2be3a000 Deferred speechsynthesis
PE 7fff2be3a000- 7fff2c0c9000 Deferred audiotoolbox
PE 7fff2c0ca000- 7fff2c0cb000 Deferred audiounit
PE 7fff2c3ed000- 7fff2c78b000 Deferred cfnetwork
PE 7fff2c79f000- 7fff2c7a0000 Deferred carbon
PE 7fff2c7a0000- 7fff2c7a4000 Deferred commonpanels
PE 7fff2c7a4000- 7fff2caaa000 Deferred hitoolbox
PE 7fff2caaa000- 7fff2caae000 Deferred help
PE 7fff2caae000- 7fff2cab4000 Deferred imagecapture
PE 7fff2cab4000- 7fff2cb4a000 Deferred ink
PE 7fff2cb4a000- 7fff2cb65000 Deferred openscripting
PE 7fff2cb85000- 7fff2cb87000 Deferred print
PE 7fff2cb87000- 7fff2cb8a000 Deferred securityhi
PE 7fff2cb8a000- 7fff2cb91000 Deferred speechrecognition
PE 7fff2ccbf000- 7fff2cd79000 Deferred colorsync
PE 7fff2cf05000- 7fff2cf99000 Deferred coreaudio
PE 7fff2cfff000- 7fff2d029000 Deferred corebluetooth
PE 7fff2d029000- 7fff2d38e000 Deferred coredata
PE 7fff2d029000- 7fff2d38e000 Deferred coredisplay
PE 7fff2d464000- 7fff2d901000 Deferred corefoundation
PE 7fff2d909000- 7fff2df39000 Deferred coregraphics
PE 7fff2df1b000- 7fff2e20b000 Deferred coreimage
PE 7fff2e5df000- 7fff2e5e0000 Deferred coreservices
PE 7fff2e5e0000- 7fff2e655000 Deferred ae
PE 7fff2e655000- 7fff2e92d000 Deferred carboncore
PE 7fff2e92d000- 7fff2e962000 Deferred dictionaryservices
PE 7fff2e962000- 7fff2e96b000 Deferred fsevents
PE 7fff2e96b000- 7fff2eb2a000 Deferred launchservices
PE 7fff2eb2a000- 7fff2ebdb000 Deferred metadata
PE 7fff2ebdb000- 7fff2ec3c000 Deferred osservices
PE 7fff2ec3c000- 7fff2ecab000 Deferred searchkit
PE 7fff2ecab000- 7fff2ecd0000 Deferred sharedfilelist
PE 7fff2ef70000- 7fff2f0c1000 Deferred coretext
PE 7fff2f0c1000- 7fff2f0fc000 Deferred corevideo
PE 7fff2f0fc000- 7fff2f188000 Deferred corewlan
PE 7fff2f402000- 7fff2f408000 Deferred diskarbitration
PE 7fff2f5c8000- 7fff2f990000 Deferred foundation
PE 7fff2fa00000- 7fff2fa31000 Deferred gss
PE 7fff2fb42000- 7fff2fc47000 Deferred iobluetooth
PE 7fff2fca6000- 7fff2fd42000 Deferred iokit
PE 7fff2fd43000- 7fff2fd4b000 Deferred iosurface
PE 7fff2fda1000- 7fff2ff20000 Deferred imageio
PE 7fff2ff1d000- 7fff2ff22000 Deferred libgif.dylib
PE 7fff2ff22000- 7fff3000a000 Deferred libjp2.dylib
PE 7fff3000a000- 7fff3002e000 Deferred libjpeg.dylib
PE 7fff30309000- 7fff30330000 Deferred libpng.dylib
PE 7fff30330000- 7fff30333000 Deferred libradiance.dylib
PE 7fff30333000- 7fff30381000 Deferred libtiff.dylib
PE 7fff3123b000- 7fff31255000 Deferred kerberos
PE 7fff31c36000- 7fff31cb8000 Deferred metal
PE 7fff31cd4000- 7fff31cf0000 Deferred mpscore
PE 7fff31cf0000- 7fff31d60000 Deferred mpsimage
PE 7fff31d60000- 7fff31d85000 Deferred mpsmatrix
PE 7fff31d85000- 7fff31e6d000 Deferred mpsneuralnetwork
PE 7fff31e6d000- 7fff31e6e000 Deferred metalperformanceshaders
PE 7fff32e6c000- 7fff32e79000 Deferred netfs
PE 7fff35c6a000- 7fff35cc5000 Deferred opencl
PE 7fff35cc5000- 7fff35ce2000 Deferred cfopendirectory
PE 7fff35ce2000- 7fff35cee000 Deferred opendirectory
PE 7fff36e6c000- 7fff36e6f000 Deferred libcvmspluginsupport.dylib
PE 7fff36e6f000- 7fff36e75000 Deferred libcorefscache.dylib
PE 7fff36e75000- 7fff36e7a000 Deferred libcorevmclient.dylib
PE 7fff36e7a000- 7fff36e84000 Deferred libgfxshared.dylib
PE 7fff36e84000- 7fff36e90000 Deferred libgl.dylib
PE 7fff36e90000- 7fff36ecc000 Deferred libglimage.dylib
PE 7fff3703a000- 7fff37079000 Deferred libglu.dylib
PE 7fff379f0000- 7fff37a00000 Deferred opengl
PE 7fff38853000- 7fff38aa0000 Deferred quartzcore
PE 7fff392d8000- 7fff39604000 Deferred security
PE 7fff39604000- 7fff39691000 Deferred securityfoundation
PE 7fff396c2000- 7fff396c7000 Deferred servicemanagement
PE 7fff39a6b000- 7fff39adc000 Deferred systemconfiguration
PE 7fff3c9d8000- 7fff3ca6c000 Deferred apfs
PE 7fff3d698000- 7fff3d6c1000 Deferred apple80211
PE 7fff3d6c2000- 7fff3d6d2000 Deferred applefscompression
PE 7fff3d7d0000- 7fff3d7dc000 Deferred appleidauthsupport
PE 7fff3d815000- 7fff3d85e000 Deferred applejpeg
PE 7fff3d898000- 7fff3d8c1000 Deferred applesauce
PE 7fff3dd13000- 7fff3dfad000 Deferred authkit
PE 7fff3e0e3000- 7fff3e0eb000 Deferred backgroundtaskmanagement
PE 7fff3e0eb000- 7fff3e173000 Deferred backup
PE 7fff3fb2c000- 7fff3fb36000 Deferred commonauth
PE 7fff40649000- 7fff4065a000 Deferred coreemoji
PE 7fff40ded000- 7fff40df6000 Deferred corephonenumbers
PE 7fff4132b000- 7fff413bd000 Deferred coresymbolication
PE 7fff4143f000- 7fff41575000 Deferred coreui
PE 7fff41575000- 7fff416a7000 Deferred coreutils
PE 7fff416fb000- 7fff41760000 Deferred corewifi
PE 7fff41760000- 7fff41771000 Deferred crashreportersupport
PE 7fff417ef000- 7fff417ff000 Deferred dfrfoundation
PE 7fff41801000- 7fff41806000 Deferred dsexternaldisplay
PE 7fff41887000- 7fff418fe000 Deferred datadetectorscore
PE 7fff4194b000- 7fff4198c000 Deferred debugsymbols
PE 7fff4198c000- 7fff41abc000 Deferred desktopservicespriv
PE 7fff428d0000- 7fff42cff000 Deferred facecore
PE 7fff45fc6000- 7fff45fcc000 Deferred gpuwrangler
PE 7fff46d41000- 7fff46d51000 Deferred graphvisualizer
PE 7fff46dd3000- 7fff46e48000 Deferred heimdal
PE 7fff4775a000- 7fff47762000 Deferred ioaccelerator
PE 7fff47765000- 7fff4777d000 Deferred iopresentment
PE 7fff47b47000- 7fff47b6e000 Deferred iconservices
PE 7fff47df2000- 7fff47e06000 Deferred keychaincircle
PE 7fff47e06000- 7fff47efc000 Deferred languagemodeling
PE 7fff47efc000- 7fff47f3f000 Deferred lexicon
PE 7fff47f42000- 7fff47f4a000 Deferred linguisticdata
PE 7fff48c5d000- 7fff48cc7000 Deferred metaltools
PE 7fff48e56000- 7fff48e70000 Deferred mobilekeybag
PE 7fff48efb000- 7fff48f26000 Deferred multitouchsupport
PE 7fff4918c000- 7fff49198000 Deferred netauth
PE 7fff4aa32000- 7fff4aa43000 Deferred performanceanalysis
PE 7fff4c801000- 7fff4c820000 Deferred protocolbuffer
PE 7fff4c9f6000- 7fff4ca1a000 Deferred remoteviewservices
PE 7fff4e33f000- 7fff4e455000 Deferred sharing
PE 7fff4e47f000- 7fff4e481000 Deferred signpostnotification
PE 7fff4f1de000- 7fff4f47b000 Deferred skylight
PE 7fff4fc43000- 7fff4fc51000 Deferred speechrecognitioncore
PE 7fff507f6000- 7fff50880000 Deferred symbolication
PE 7fff50df0000- 7fff50df9000 Deferred tcc
PE 7fff51005000- 7fff510c3000 Deferred textureio
PE 7fff51173000- 7fff51324000 Deferred uifoundation
PE 7fff52a9f000- 7fff52aa2000 Deferred loginsupport
PE 7fff52c08000- 7fff52c3c000 Deferred libclosured.dylib
PE 7fff52cf5000- 7fff52d2f000 Deferred libcrfsuite.dylib
PE 7fff52d2f000- 7fff52d3b000 Deferred libchinesetokenizer.dylib
PE 7fff52dcc000- 7fff52dce000 Deferred libdiagnosticmessagesclient.dylib
PE 7fff52e04000- 7fff52fcf000 Deferred libfosl_dynamic.dylib
PE 7fff53006000- 7fff53007000 Deferred libopenscriptingutil.dylib
PE 7fff5313d000- 7fff53142000 Deferred libscreenreader.dylib
PE 7fff53142000- 7fff53144000 Deferred libsystem.b.dylib
PE 7fff531d6000- 7fff531d7000 Deferred libapple_crypto.dylib
PE 7fff531d7000- 7fff531ee000 Deferred libapple_nghttp2.dylib
PE 7fff531ee000- 7fff53219000 Deferred libarchive.2.dylib
PE 7fff53219000- 7fff5331d000 Deferred libate.dylib
PE 7fff53219000- 7fff5331d000 Deferred libboringssl.dylib
PE 7fff53219000- 7fff5331d000 Deferred libauto.dylib
PE 7fff53359000- 7fff5336a000 Deferred libbsm.0.dylib
PE 7fff5336a000- 7fff53378000 Deferred libbz2.1.0.dylib
PE 7fff53378000- 7fff533cf000 Deferred libc++.1.dylib
PE 7fff533cf000- 7fff533f4000 Deferred libc++abi.dylib
PE 7fff533f5000- 7fff53406000 Deferred libcmph.dylib
PE 7fff53406000- 7fff5341e000 Deferred libcompression.dylib
PE 7fff536c8000- 7fff536e1000 Deferred libcoretls.dylib
PE 7fff536e1000- 7fff536e3000 Deferred libcoretls_cfhelpers.dylib
PE 7fff53bb3000- 7fff53c09000 Deferred libcups.2.dylib
PE 7fff53d48000- 7fff53d49000 Deferred libenergytrace.dylib
PE 7fff53d7f000- 7fff53d85000 Deferred libheimdal-asn1.dylib
PE 7fff53db0000- 7fff53ea2000 Deferred libiconv.2.dylib
PE 7fff53ea2000- 7fff540ca000 Deferred libicucore.a.dylib
PE 7fff54116000- 7fff54118000 Deferred liblangid.dylib
PE 7fff54118000- 7fff54132000 Deferred liblzma.5.dylib
PE 7fff54132000- 7fff54149000 Deferred libmarisa.dylib
PE 7fff541f9000- 7fff54422000 Deferred libmecabra.dylib
PE 7fff545f9000- 7fff54775000 Deferred libnetwork.dylib
PE 7fff547fb000- 7fff54bed000 Deferred libobjc.a.dylib
PE 7fff54bfc000- 7fff54c01000 Deferred libpam.2.dylib
PE 7fff54c03000- 7fff54c3c000 Deferred libpcap.a.dylib
PE 7fff54cba000- 7fff54cd7000 Deferred libresolv.9.dylib
PE 7fff54d27000- 7fff54eb5000 Deferred libsqlite3.dylib
PE 7fff5508e000- 7fff550ef000 Deferred libusrtcp.dylib
PE 7fff550ef000- 7fff550f3000 Deferred libutil.dylib
PE 7fff550f3000- 7fff55101000 Deferred libxar.1.dylib
PE 7fff55104000- 7fff551ec000 Deferred libxml2.2.dylib
PE 7fff551ec000- 7fff55215000 Deferred libxslt.1.dylib
PE 7fff55215000- 7fff55228000 Deferred libz.1.dylib
PE 7fff552c3000- 7fff552c8000 Deferred libcache.dylib
PE 7fff552c8000- 7fff552d3000 Deferred libcommoncrypto.dylib
PE 7fff552d3000- 7fff552db000 Deferred libcompiler_rt.dylib
PE 7fff552db000- 7fff552e5000 Deferred libcopyfile.dylib
PE 7fff552e5000- 7fff5536b000 Deferred libcorecrypto.dylib
PE 7fff553f2000- 7fff5542c000 Deferred libdispatch.dylib
PE 7fff5542c000- 7fff5544a000 Deferred libdyld.dylib
PE 7fff5544a000- 7fff5544b000 Deferred libkeymgr.dylib
PE 7fff5544b000- 7fff55458000 Deferred libkxld.dylib
PE 7fff55458000- 7fff55459000 Deferred liblaunch.dylib
PE 7fff55459000- 7fff5545e000 Deferred libmacho.dylib
PE 7fff5545e000- 7fff55461000 Deferred libquarantine.dylib
PE 7fff55461000- 7fff55463000 Deferred libremovefile.dylib
PE 7fff55463000- 7fff5547b000 Deferred libsystem_asl.dylib
PE 7fff5547b000- 7fff5547c000 Deferred libsystem_blocks.dylib
PE 7fff5547c000- 7fff55506000 Deferred libsystem_c.dylib
PE 7fff55506000- 7fff5550a000 Deferred libsystem_configuration.dylib
PE 7fff5550a000- 7fff5550e000 Deferred libsystem_coreservices.dylib
PE 7fff5550e000- 7fff55510000 Deferred libsystem_darwin.dylib
PE 7fff55510000- 7fff55517000 Deferred libsystem_dnssd.dylib
PE 7fff55517000- 7fff55561000 Deferred libsystem_info.dylib
PE 7fff55561000- 7fff55588000 Deferred libsystem_kernel.dylib
PE 7fff55588000- 7fff555d4000 Deferred libsystem_m.dylib
PE 7fff555d4000- 7fff555f4000 Deferred libsystem_malloc.dylib
PE 7fff555f4000- 7fff55725000 Deferred libsystem_network.dylib
PE 7fff55725000- 7fff55730000 Deferred libsystem_networkextension.dylib
PE 7fff55730000- 7fff5573a000 Deferred libsystem_notify.dylib
PE 7fff5573a000- 7fff55742000 Deferred libsystem_platform.dylib
PE 7fff55742000- 7fff5574e000 Deferred libsystem_pthread.dylib
PE 7fff5574e000- 7fff55752000 Deferred libsystem_sandbox.dylib
PE 7fff55752000- 7fff55754000 Deferred libsystem_secinit.dylib
PE 7fff55754000- 7fff5575c000 Deferred libsystem_symptoms.dylib
PE 7fff5575c000- 7fff55771000 Deferred libsystem_trace.dylib
PE 7fff55772000- 7fff55778000 Deferred libunwind.dylib
PE 7fff55778000- 7fff557a6000 Deferred libxpc.dylib
Threads:
process tid prio (all id:s are in hex)
0000000e services.exe
0000001a 0
00000013 0
00000010 0
0000000f 0
00000011 plugplay.exe
00000017 0
00000016 0
00000012 0
00000018 winedevice.exe
00000020 0
0000001d 0
0000001c 0
0000001b 0
00000019 0
00000042 explorer.exe
0000004d 0
00000047 0
00000153 0
00000046 0
00000076 Agent.exe
0000006d 0
00000069 0
0000005e 0
00000147 0
00000051 0
00000093 0
00000094 0
00000148 0
000000f8 0
0000014e 0
0000014a 0
00000050 0
0000004c 0
00000041 0
0000014b 0
00000149 0
00000110 0
00000095 0
00000090 0
00000070 0
0000010d 0
00000056 wineconsole.exe
0000006b 0
00000048 Battle.net.exe
000000a3 0
0000003f 0
000001cc 0
000001d2 0
000000db 0
0000004a 0
0000017c 0
00000052 0
000001c9 0
00000131 0
00000127 0
00000138 0
000000e5 15
0000014d 0
000000e9 0
000000ac 0
000000ab -2
000000aa 0
000000ae 0
000000d0 0
00000022 0
000000bd 0
00000061 0
0000005d 0
000000fa 0
000000a4 0
0000008c 0
00000086 0
0000009e 0
00000075 0
00000073 0
000000a0 0
0000006f -2
000000ea 0
000000eb 0
000000ee 0
00000080 0
00000100 0
00000102 0
0000007d 0
0000007e 0
00000066 0
00000071 0
00000158 0
00000151 15
000001d3 0
000001ae 0
00000099 0
000001b2 0
00000096 0
00000175 0
0000003c 0
0000003a 0
00000039 0
00000049 0
00000154 0
00000155 0
0000008e Battle.net.exe
000000e7 0
000000d8 0
00000078 0
000000d9 0
00000035 0
000000da 0
000000b2 0
000000b4 -2
000000b8 0
000000b9 0
000000a1 0
00000036 0
000000b3 0
0000007b Battle.net.exe
000000ba 0
0000008d -2
00000034 0
00000025 0
00000032 0
000000c3 0
000000c5 0
000000c1 0
000000c8 0
000000cf 0
000000bf 0
000000c4 0
00000043 0
000001cf 0
000001b3 Battle.net.exe
000001f4 0
0000001e -2
0000001f 0
00000029 0
00000028 0
00000027 0
0000003d 0
00000059 0
00000053 0
000000c6 0
000000c7 0
000001f3 -2
000001f1 0
000001da 0
00000150 0
000001cd 0
000001c0 winemenubuilder.exe
000001d4 0
000001bc winemenubuilder.exe
000001b6 0
000000c2 (D) C:\users\listeven\My Documents\Other\????\Diablo III\x64\Diablo III64.exe
0000015c 0
000000cd 0 <==
System information:
Wine build: wine-5.0
Platform: x86_64
Version: Windows 7
Host system: Darwin
Host version: 17.7.0
Attachments
Screen Shot 2020-05-12 at 22.32.35.png

Eimantas
Level 1
Level 1
Posts: 8
Joined: Wed Jun 24, 2015 6:24 am

Re: The program has encountered a serious problem and needs to close

Post by Eimantas » Sat May 16, 2020 11:56 am

Check out this https://appdb.winehq.org/objectManager. ... &iId=29952
Have you tried 32 bit client or wine-staging https://wiki.winehq.org/Download?

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