Native Instruments Native Access - "Download Failed"

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TimeDilationVortex
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Posts: 1
Joined: Fri Oct 08, 2021 4:36 pm

Native Instruments Native Access - "Download Failed"

Post by TimeDilationVortex »

Hello all, I'm an experienced Windows user, newish to Linux, and brand new to Wine.

My system
wine-6.13
Ubuntu Studio 20.04

I'm trying to run this application (Windows version of course): https://www.native-instruments.com/en/s ... ve-access/

It doesn't seem to be able to connect to the internet, which prevents the program from running and being useful at all. I receive this message: No compatible update found. Download failed. Please check you internet connection and try again.

I do have Winetricks installed, but I've really only looked at it, not made any changes that I know of. I'm not using any library or DLL overrides, and no registry changes. Any assistance is greatly appreciated, thank you

Terminal output:

06c0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
06c0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
06c8:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
06c8:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
06d0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
06d0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
06d0:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (000000000011FB80 1 C) semi-stub
06d0:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (000000000011FBF8 1 C) semi-stub
06d0:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (000000000011FCD0 1 C) semi-stub
06d0:fixme:service:I_ScRegisterDeviceNotification Notification filters are not yet implemented.
06d0:fixme:file:NtLockFile I/O completion on lock not implemented yet
06d0:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (000000000011CCF0 1 C) semi-stub
06d0:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (000000000011C970 1 C) semi-stub
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (000000000011CF70 1 C) semi-stub
06d0:fixme:ntdll:NtPowerInformation semi-stub: SystemPowerCapabilities
06d0:fixme:ole:CoInitializeSecurity 0000000000000000, -1, 0000000000000000, 0000000000000000, 0, 3, 0000000000000000, 0, 0000000000000000 stub
06d0:fixme:wbemprox:client_security_SetBlanket 0000000003672D60, 000000000268DD40, 10, 0, (null), 3, 3, 0000000000000000, 0x00000000
06d0:fixme:wbemprox:client_security_Release 0000000003672D60
06d0:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
06d0:fixme:winsock:WSAIoctl unimplemented ioctl _WSAIOW(IOC_VENDOR, 16)
06d0:fixme:winsock:server_ioctl_sock Unsupported ioctl 120348 (device=12 access=0 func=d2 method=0)
0710:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0000000003A0EEB0 1 C) semi-stub
0710:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0000000003A0F0E0 1 C) semi-stub
0718:fixme:bcrypt:BCryptGenRandom ignoring selected algorithm
0710:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0000000003A0EE80 1 C) semi-stub
0710:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0000000003A0ED70 1 C) semi-stub
0710:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0000000003A0EBA0 1 C) semi-stub
0724:fixme:secur32:get_cipher_algid unknown algorithm 23
0724:fixme:secur32:get_mac_algid unknown algorithm 200, cipher 23
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ChrisSassy
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Joined: Thu Dec 16, 2021 2:32 pm

Re: Native Instruments Native Access - "Download Failed"

Post by ChrisSassy »

Hi,

Looking in my journal I can see the same error messages, but I've managed to get it running. I use wine-staging 7.0rc4-1, though. No overrides or changes to the registry. Can you describe or post a screenshot what is displayed when you start NA? Or does it not even show up?

You might want to look into upgrading wine or even try wine-staging to see if it makes a difference. Also try out different OS settings in winecfg.
As you mentioned you didn't apply any overrides, I assume you've already checked this post. But if not, you might want to read that: viewtopic.php?t=10825

Cheers
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