Dedoose - software runs, but unable to access data in the cloud

Questions about Wine on Linux
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xeroxed hamster
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Joined: Mon Jul 26, 2021 3:42 pm

Dedoose - software runs, but unable to access data in the cloud

Post by xeroxed hamster »

Hi folks,

I am trying to get Dedoose (a piece of CAQDAS software) to work on my linux machine (which the developers suggest should work just fine), but I'm not getting very far and if I'm being honest I'm feeling a little overwhelmed and don't quite know how to troubleshoot things. As a bit of background, for a long time Dedoose had a (primary?) web version; at the moment there are Windows and Mac clients, but my sense is they are basically wrappers. In any case, all data is synced to the cloud.

The installation runs just fine and the software opens just fine as well. I am able to enter my account credentials (and the system complains if something doesn't match, so ostensibly it checks with the server), but that is about all I am able to do: e.g. after logging in, the software does not pull up the sample/dummy project, but instead asks me (repeatedly) to create a new one, which is never saved from one session to the next. It seems fairly clear-cut to me that there is a networking issue--just not how to address it.

I am hoping the terminal log will be useful in figuring out what may be going on:

Code: Select all

002c:err:winediag:WS_getaddrinfo Failed to resolve your host name IP
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:err:ole:start_rpcss Failed to start RpcSs service
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0078:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
00b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0100:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:exec:SHELL_execute flags ignored: 0x00000100
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0108:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:exec:SHELL_execute flags ignored: 0x00004100
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
011c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0138:fixme:sync:SetWaitableTimerEx (0000010C, 0398FE3C, 0, 00000000, 00000000, 00000000, 500) semi-stub
011c:fixme:nls:get_dummy_preferred_ui_language (0x8 0021DA78 00000000 0021DA7C) returning a dummy value (current locale)
011c:fixme:nls:get_dummy_preferred_ui_language (0x8 0021DA78 002FD238 0021DA7C) returning a dummy value (current locale)
011c:fixme:secur32:LsaGetLogonSessionData 0021E5FC 0021E5EC stub
011c:fixme:pulse:AudioSessionControl_RegisterAudioSessionNotification (002F3E80)->(00301B00) - stub
011c:fixme:pulse:AudioSessionControl_UnregisterAudioSessionNotification (002F3E80)->(00301B00) - stub
0154:fixme:wininet:InternetSetOptionW INTERNET_OPTION_SEND/RECEIVE_TIMEOUT/DATA_SEND_TIMEOUT 360000
011c:fixme:imm:ImmReleaseContext (00010060, 04764758): stub
0158:fixme:secur32:get_cipher_algid unknown algorithm 23
0158:fixme:secur32:get_mac_algid unknown algorithm 200, cipher 23
0158:fixme:wininet:InternetErrorDlg 00000007 contains unsupported flags.
014c:err:wininet:HTTP_ParseDateAsAsctime unexpected weekday L"-1"
014c:err:wininet:HTTP_ParseDate unexpected date format L"-1"
0150:err:wininet:HTTP_ParseDateAsAsctime unexpected weekday L"-1"
0150:err:wininet:HTTP_ParseDate unexpected date format L"-1"
0160:fixme:wininet:InternetSetOptionW INTERNET_OPTION_SEND/RECEIVE_TIMEOUT/DATA_SEND_TIMEOUT 360000
0158:fixme:secur32:get_cipher_algid unknown algorithm 23
0158:fixme:secur32:get_mac_algid unknown algorithm 200, cipher 23
0158:fixme:secur32:get_cipher_algid unknown algorithm 23
0158:fixme:secur32:get_mac_algid unknown algorithm 200, cipher 23
0158:fixme:wininet:set_cookie secure not handled
0158:fixme:wininet:set_cookie Unknown additional option L"SameSite=None;Secure;Domain=www.dedoose.com"
0158:fixme:wininet:set_cookie secure not handled
0164:fixme:wininet:InternetSetOptionW INTERNET_OPTION_SEND/RECEIVE_TIMEOUT/DATA_SEND_TIMEOUT 360000
The log is identical for wine 6.0 and 6.13, on an openSUSE leap 15.3 machine.

Any ideas on troubleshooting appreciated!
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