Error when Starting Cisco Jabber

Questions about Wine on Linux
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Roliviech
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Posts: 1
Joined: Tue Jan 19, 2021 3:29 am

Error when Starting Cisco Jabber

Post by Roliviech »

Hi,

on a fresh Installation of Linux Mint 20.1 I tried to run Cisco Jabber 12.9:
System information:
Wine build: wine-6.0
Platform: i386 (WOW64)
Version: Windows 10
Host system: Linux
Host version: 5.4.0-60-generic

The install process worked fine. After Starting I get the following messenges and it stops with a critical program error:
admin@EXTENSA5220:~/.wine/drive_c/Program Files (x86)/Cisco Systems/Cisco Jabber$ wine CiscoJabber.exe
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0068:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0068:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0104:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0104:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
010c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
010c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:toolhelp:CreateToolhelp32Snapshot Unimplemented: heap list snapshot
0024:fixme:toolhelp:Heap32ListFirst : stub
0024:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
0024:fixme:toolhelp:CreateToolhelp32Snapshot Unimplemented: heap list snapshot
0024:fixme:toolhelp:Heap32ListFirst : stub
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FAEC 1 C) semi-stub
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FACC 1 C) semi-stub
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031F8CC 1 C) semi-stub
0024:fixme:process:GetProcessMitigationPolicy (FFFFFFFF, 4, 0031FD44, 4): stub
0024:fixme:ole:CoInitializeSecurity 00000000, -1, 00000000, 00000000, 0, 3, 00000000, 0, 00000000 stub
0024:fixme:ole:GlobalOptions_Query (00175C98)->(1 0031FD80)
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FD1C 1 C) semi-stub
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FBBC 1 C) semi-stub
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FB2C 1 C) semi-stub
0024:fixme:process:SetProcessShutdownParameters (000003ff, 00000001): partial stub.
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031F78C 1 C) semi-stub
0024:fixme:process:SetProcessDEPPolicy (3): stub
0024:fixme:heap:RtlSetHeapInformation 00000000 1 00000000 0 stub
0024:fixme:ntdll:EtwEventRegister ({d2d578d9-2936-45b6-a09f-30e32715f42d}, 02D8C680, 06B7E490, 06BBA088) stub.
013c:fixme:nls:RtlGetThreadPreferredUILanguages 00000038, 0B07FDB8, 00000000 0B07FD80
013c:fixme:nls:get_dummy_preferred_ui_language (0x38 0B07FDB8 00000000 0B07FD80) returning a dummy value (current locale)
013c:fixme:nls:RtlGetThreadPreferredUILanguages 00000038, 0B07FDB8, 089F17D8 0B07FD80
013c:fixme:nls:get_dummy_preferred_ui_language (0x38 0B07FDB8 089F17D8 0B07FD80) returning a dummy value (current locale)
013c:fixme:winsock:WSALookupServiceBeginW (0xb07fb34 0x00000ff0 0xb07fb70) Stub!
[0119/093828.528:ERROR:network_change_notifier_win.cc(146)] WSALookupServiceBegin failed with: 0
013c:fixme:iphlpapi:NotifyAddrChange (Handle 0xb07fc94, overlapped 0x8a37104): stub
0154:fixme:wtsapi:WTSRegisterSessionNotification Stub 00010058 0x00000001
013c:fixme:service:I_ScRegisterDeviceNotification Notification filters are not yet implemented.
013c:fixme:system:GetDisplayConfigBufferSizes (0x2 0B07F8D4 0B07F8D0): semi-stub
013c:fixme:system:QueryDisplayConfig (00000002 0B07F8D4 08A781F0 0B07F8D0 08A765F0 00000000): semi-stub
013c:fixme:system:DisplayConfigGetDeviceInfo Unimplemented packet type: 11
014c:fixme:wlanapi:WlanEnumInterfaces (00000001, 00000000, 0B4BF6E8) semi-stub
0024:fixme:shcore:SetCurrentProcessExplicitAppUserModelID L"DE283169-7A50-4FB8-A16E-D1802778AB37": stub
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031F0FC 1 C) semi-stub
01c8:fixme:msvcrt:_set_abort_behavior _WRITE_CALL_REPORTFAULT unhandled
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031EA2C 1 C) semi-stub
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031DC4C 1 C) semi-stub
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031DDCC 1 C) semi-stub
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031D13C 1 C) semi-stub
01dc:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (133BF3E0 1 C) semi-stub
01dc:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (133BF3EC 1 C) semi-stub
01dc:err:ole:CoUninitialize Mismatched CoUninitialize
01dc:fixme:pulse:AudioSessionControl_RegisterAudioSessionNotification (0xfa57288)->(0xe2c5938) - stub
01dc:fixme:mmdevapi:AEV_RegisterControlChangeNotify stub
01dc:fixme:pulse:AudioSessionControl_RegisterAudioSessionNotification (0xfa61e08)->(0xe2d85b8) - stub
01dc:fixme:mmdevapi:AEV_RegisterControlChangeNotify stub
01dc:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (133BFCAC 1 C) semi-stub
0024:fixme:netapi32:DsGetDcNameW ((null), (null), (null), (null), 40000000, 0xe2e2794): semi-stub
0024:fixme:advapi:LsaOpenPolicy ((null),0031C63C,0x00000001,0031BE38) stub
0024:fixme:security:GetWindowsAccountDomainSid (0031BBE8 0FA6B9D4 0031BBE4): semi-stub
0024:fixme:advapi:LsaClose (0000CAFE) stub
0024:fixme:ntdsapi:DsBindW ((null),(null), 0E2E2790): stub!
0024:fixme:ntdsapi:DsCrackNamesW (00000000 0 11 8 1 0031D10C 0031D110 stub
0024:fixme:ole:GlobalOptions_Query (0FA736F0)->(1 0031EA28)
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031E838 1 C) semi-stub
01dc:fixme:service:I_ScRegisterDeviceNotification Notification filters are not yet implemented.
01dc:fixme:service:I_ScRegisterDeviceNotification Notification filters are not yet implemented.
0024:err:rpc:I_RpcGetBuffer no binding
0024:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031EBEC 1 C) semi-stub
0024:fixme:dwmapi:DwmDefWindowProc stub
0024:fixme:dwmapi:DwmExtendFrameIntoClientArea (00010082, 0031E9B8) stub
0024:fixme:msg:ChangeWindowMessageFilterEx 00010082 c063 1 00000000
0180:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0180:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0024:fixme:shell:CustomDestinationList_DeleteList 0xfa904a0 ((null)): stub
0024:fixme:system:EnableNonClientDpiScaling (00010082): stub
0180:fixme:toolhelp:CreateToolhelp32Snapshot Unimplemented: heap list snapshot
0180:fixme:toolhelp:Heap32ListFirst : stub
0180:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
0180:fixme:toolhelp:CreateToolhelp32Snapshot Unimplemented: heap list snapshot
0180:fixme:toolhelp:Heap32ListFirst : stub
0024:err:d3d:wined3d_adapter_find_polyoffset_scale PolygonOffset scale factor detection failed, using fallback value 2^23.
0024:err:d3d:wined3d_adapter_find_polyoffset_scale PolygonOffset scale factor detection failed, using fallback value 2^23.
0024:err:d3d:wined3d_adapter_find_polyoffset_scale PolygonOffset scale factor detection failed, using fallback value 2^23.
0024:err:d3d:wined3d_adapter_find_polyoffset_scale PolygonOffset scale factor detection failed, using fallback value 2^23.
0024:err:d3d:wined3d_adapter_find_polyoffset_scale PolygonOffset scale factor detection failed, using fallback value 2^23.
0024:err:d3d:wined3d_adapter_find_polyoffset_scale PolygonOffset scale factor detection failed, using fallback value 2^23.
0024:err:d3d:wined3d_adapter_find_polyoffset_scale PolygonOffset scale factor detection failed, using fallback value 2^23.
0024:err:d3d:wined3d_adapter_find_polyoffset_scale PolygonOffset scale factor detection failed, using fallback value 2^23.
0024:fixme:dxgi:DXGID3D10CreateDevice Ignoring flags 0x20.
0024:fixme:winediag:wined3d_select_feature_level None of the requested D3D feature levels is supported on this GPU with the current shader backend.
0180:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FAEC 1 C) semi-stub
0180:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FACC 1 C) semi-stub
0180:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031F8CC 1 C) semi-stub
0180:fixme:process:GetProcessMitigationPolicy (FFFFFFFF, 4, 0031FD44, 4): stub
0180:fixme:process:SetProcessDEPPolicy (3): stub
0180:fixme:heap:RtlSetHeapInformation 00000000 1 00000000 0 stub
0180:fixme:ntdll:EtwEventRegister ({d2d578d9-2936-45b6-a09f-30e32715f42d}, 02D8C680, 06B7E490, 06BBA088) stub.
0180:fixme:ntdll:NtQueryInformationToken QueryInformationToken( ..., TokenElevation, ...) semi-stub
[0119/093835.982:ERROR:mf_helpers.cc(14)] Error in dxva_video_decode_accelerator_win.cc on line 378
0224:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0224:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0224:fixme:toolhelp:CreateToolhelp32Snapshot Unimplemented: heap list snapshot
0224:fixme:toolhelp:Heap32ListFirst : stub
0224:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
0224:fixme:toolhelp:CreateToolhelp32Snapshot Unimplemented: heap list snapshot
0224:fixme:toolhelp:Heap32ListFirst : stub
0224:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031E75C 1 C) semi-stub
0224:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031E5DC 1 C) semi-stub
0224:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FD2C 1 C) semi-stub
0224:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FBFC 1 C) semi-stub
0224:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FB6C 1 C) semi-stub
0224:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FBEC 1 C) semi-stub
0224:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FBCC 1 C) semi-stub
0224:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031FCDC 1 C) semi-stub
0224:fixme:shell:CustomDestinationList_DeleteList 0x178f20 (L"DE283169-7A50-4FB8-A16E-D1802778AB37"): stub
0260:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0260:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0268:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0268:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0270:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0270:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0278:fixme:tasklist:wmain stub: L"tasklist.exe"
0280:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0280:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
0288:fixme:systeminfo:wmain stub: L"systeminfo.exe"
0258:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0903F8AC 1 C) semi-stub
0258:fixme:ole:CoInitializeSecurity 00000000, -1, 00000000, 00000000, 0, 3, 00000000, 0, 00000000 stub
0258:err:ole:com_get_class_object apartment not initialised
0224:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031EC0C 1 C) semi-stub
0224:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0031F11C 1 C) semi-stub
wine: Unhandled page fault on execute access to 00000000 at address 00000000 (thread 0224), starting debugger...
02b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.
02b0:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1.


Any suggestions to get it running?
Thanks in advance.
willthong
Newbie
Newbie
Posts: 1
Joined: Wed Jun 09, 2021 10:30 am

Re: Error when Starting Cisco Jabber

Post by willthong »

I don't know if this is your problem, but before installing have you tried running

Code: Select all

winetricks --gui
then 'Install an application', 'Cancel', 'Install a Windows DLL or component' then installing 'dotnet48'.

Then you can install the Jabber msi with

Code: Select all

msiexec /i CiscoJabberInstaller.msi
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