Software doesn't run.

Questions about Wine on Linux
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nipj
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Software doesn't run.

Post by nipj » Sun Nov 01, 2020 10:24 am

Hello!
I'm having troubles when trying to run "Bizagi modeler" (I double clic its icon, but nothing happens). This software is already installed in wine. Its software requirements are:
•Microsoft's .NET framework 4.6.1.
•Internet Explorer 11.

I'm not sure what am I missing here. I have to say that I've installed other software and even games and they run normally.

Terminal results:

Code: Select all

cuysaurus@CuysauruS:~$ wine '/home/cuysaurus/.wine/drive_c/Program Files/Bizagi/Bizagi Modeler/BizagiModeler.exe' 
00c4:err:setupapi:create_dest_file failed to create L"C:\\windows\\system32\\atl100.dll" (error=80)
00c4:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
0128:fixme:iphlpapi:NotifyIpInterfaceChange (family 0, callback 0x32b306d, context 0x76569a0, init_notify 0, handle 0x814fa70): stub
00c4:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
0174:err:setupapi:create_dest_file failed to create L"C:\\windows\\system32\\atl100.dll" (error=80)
0174:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
017c:fixme:iphlpapi:NotifyIpInterfaceChange (family 0, callback 0x2ddf537, context 0x69e9098, init_notify 0, handle 0x742fcc4): stub
0174:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
wine: configuration in L"/home/cuysaurus/.wine" has been updated.
01c0:fixme:mscoree:parse_supported_runtime sku=L".NETFramework,Version=v4.5.2" not implemented
01c0:fixme:mscoree:parse_supported_runtime sku=L".NETFramework,Version=v4.5.2" not implemented
01c0:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION

Unhandled Exception:
System.TypeLoadException: Could not load type of field 'Bizagi.Catalog.Client.CatalogQL.CatalogQLCloudServices:_catalogProxy' (0) due to: Could not load file or assembly 'Bizagi.Cloud.Catalog.Proxy, Version=1.6.0.17, Culture=neutral, PublicKeyToken=68d3cc0c117b87cf' or one of its dependencies.
  at (wrapper managed-to-native) System.RuntimeTypeHandle.type_is_assignable_from(System.Type,System.Type)
  at System.RuntimeTypeHandle.CanCastTo (System.RuntimeType type, System.RuntimeType target) [0x00000] in <7713cb95b33244ed9608bf0b23fbdce9>:0 
  at System.RuntimeType.IsAssignableFrom (System.Type c) [0x00020] in <7713cb95b33244ed9608bf0b23fbdce9>:0 
  at SimpleInjector.Types.IsConcreteType (System.Type serviceType) [0x00022] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.Advanced.DefaultConstructorResolutionBehavior.VerifyTypeIsConcrete (System.Type implementationType) [0x00000] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.Advanced.DefaultConstructorResolutionBehavior.GetConstructor (System.Type implementationType) [0x0000b] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.ContainerOptions.SelectConstructor (System.Type implementationType) [0x00006] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.ContainerOptions.IsConstructableType (System.Type implementationType, System.String& errorMessage) [0x00003] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.Container.ThrowArgumentExceptionWhenTypeIsNotConstructable (System.Type implementationType, System.String parameterName) [0x00006] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.Container.Register (System.Type serviceType, System.Type implementationType, SimpleInjector.Lifestyle lifestyle, System.String serviceTypeParamName, System.String implementationTypeParamName) [0x00033] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.Container.Register (System.Type serviceType, System.Type implementationType, SimpleInjector.Lifestyle lifestyle) [0x00000] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at Bizagi.DependencyInjector.SimpleInjectorImplementation.RegisterType (System.Type from, System.Type to, Bizagi.Injection.Attributes.LifetimeScopeType lifetimeScopeType) [0x00010] in <d7295ef1a2af41eea9ccbe5bbc3c4829>:0 
  at Bizagi.DependencyInjector.SimpleInjectorImplementation.RegisterDefaultInterfaceImplementation (System.Type type) [0x000f8] in <d7295ef1a2af41eea9ccbe5bbc3c4829>:0 
  at Bizagi.DependencyInjector.SimpleInjectorImplementation.RegisterDefaultInterfaceImplementations (System.Reflection.Assembly assembly, System.String[] nameSpaces) [0x0003a] in <d7295ef1a2af41eea9ccbe5bbc3c4829>:0 
  at Bizagi.Catalog.Client.BizagiCatalogClientModule.Configure (Bizagi.Injection.Registration.IBinder binder) [0x00028] in <6a594ee365fe492e9e8b7bac786a763c>:0 
  at Bizagi.DependencyInjector.ApplicationFactory+<>c__DisplayClass5_0`1[TApplication].<BuildApplication>b__0 (Bizagi.Injection.Registration.IModule module) [0x00000] in <d7295ef1a2af41eea9ccbe5bbc3c4829>:0 
  at System.Collections.Generic.List`1[T].ForEach (System.Action`1[T] action) [0x0001e] in <7713cb95b33244ed9608bf0b23fbdce9>:0 
  at Bizagi.DependencyInjector.ApplicationFactory.BuildApplication[TApplication] (Bizagi.Injection.Applications.IApplicationBuilder`1[TApplication] applicationBuilder, System.Boolean verify) [0x00017] in <d7295ef1a2af41eea9ccbe5bbc3c4829>:0 
  at BizagiProcessModeler.Program.Main () [0x00033] in <600bd734dbdf4974922feac3c6c85583>:0 
[ERROR] FATAL UNHANDLED EXCEPTION: System.TypeLoadException: Could not load type of field 'Bizagi.Catalog.Client.CatalogQL.CatalogQLCloudServices:_catalogProxy' (0) due to: Could not load file or assembly 'Bizagi.Cloud.Catalog.Proxy, Version=1.6.0.17, Culture=neutral, PublicKeyToken=68d3cc0c117b87cf' or one of its dependencies.
  at (wrapper managed-to-native) System.RuntimeTypeHandle.type_is_assignable_from(System.Type,System.Type)
  at System.RuntimeTypeHandle.CanCastTo (System.RuntimeType type, System.RuntimeType target) [0x00000] in <7713cb95b33244ed9608bf0b23fbdce9>:0 
  at System.RuntimeType.IsAssignableFrom (System.Type c) [0x00020] in <7713cb95b33244ed9608bf0b23fbdce9>:0 
  at SimpleInjector.Types.IsConcreteType (System.Type serviceType) [0x00022] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.Advanced.DefaultConstructorResolutionBehavior.VerifyTypeIsConcrete (System.Type implementationType) [0x00000] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.Advanced.DefaultConstructorResolutionBehavior.GetConstructor (System.Type implementationType) [0x0000b] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.ContainerOptions.SelectConstructor (System.Type implementationType) [0x00006] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.ContainerOptions.IsConstructableType (System.Type implementationType, System.String& errorMessage) [0x00003] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.Container.ThrowArgumentExceptionWhenTypeIsNotConstructable (System.Type implementationType, System.String parameterName) [0x00006] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.Container.Register (System.Type serviceType, System.Type implementationType, SimpleInjector.Lifestyle lifestyle, System.String serviceTypeParamName, System.String implementationTypeParamName) [0x00033] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at SimpleInjector.Container.Register (System.Type serviceType, System.Type implementationType, SimpleInjector.Lifestyle lifestyle) [0x00000] in <009898d9f71c4058ba164c774aaa10b9>:0 
  at Bizagi.DependencyInjector.SimpleInjectorImplementation.RegisterType (System.Type from, System.Type to, Bizagi.Injection.Attributes.LifetimeScopeType lifetimeScopeType) [0x00010] in <d7295ef1a2af41eea9ccbe5bbc3c4829>:0 
  at Bizagi.DependencyInjector.SimpleInjectorImplementation.RegisterDefaultInterfaceImplementation (System.Type type) [0x000f8] in <d7295ef1a2af41eea9ccbe5bbc3c4829>:0 
  at Bizagi.DependencyInjector.SimpleInjectorImplementation.RegisterDefaultInterfaceImplementations (System.Reflection.Assembly assembly, System.String[] nameSpaces) [0x0003a] in <d7295ef1a2af41eea9ccbe5bbc3c4829>:0 
  at Bizagi.Catalog.Client.BizagiCatalogClientModule.Configure (Bizagi.Injection.Registration.IBinder binder) [0x00028] in <6a594ee365fe492e9e8b7bac786a763c>:0 
  at Bizagi.DependencyInjector.ApplicationFactory+<>c__DisplayClass5_0`1[TApplication].<BuildApplication>b__0 (Bizagi.Injection.Registration.IModule module) [0x00000] in <d7295ef1a2af41eea9ccbe5bbc3c4829>:0 
  at System.Collections.Generic.List`1[T].ForEach (System.Action`1[T] action) [0x0001e] in <7713cb95b33244ed9608bf0b23fbdce9>:0 
  at Bizagi.DependencyInjector.ApplicationFactory.BuildApplication[TApplication] (Bizagi.Injection.Applications.IApplicationBuilder`1[TApplication] applicationBuilder, System.Boolean verify) [0x00017] in <d7295ef1a2af41eea9ccbe5bbc3c4829>:0 
cuysaurus@CuysauruS:~$ 

Bamm
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Location: Manila, Philippines

Re: Software doesn't run.

Post by Bamm » Mon Nov 02, 2020 9:17 am

I noticed this on your log:

Code: Select all

01c0:fixme:mscoree:parse_supported_runtime sku=L".NETFramework,Version=v4.5.2" not implemented
On Windows, .NET 4.6 is installed as an upgrade to 4.5.2. The 4.6 update is not a complete .NET install but only replaces files that changed from 4.5.2. On Wine, however, 4.5.2 is not installed, so you end up with an incomplete 4.6.

Try installing .NET framework using the following command on a clean wine prefix (i.e., newly created with nothing installed yet).

Code: Select all

winetricks -q dotnet35sp1 dotnet40 dotnet452 dotnet46  dotnet461  dotnet462
The dotnet35sp1 installer is a full install containing all previous versions of dotnet, so you can start from there. The above command guarantees a complete .NET Framework install upto 4.6.2. The winetricks script also includes some workarounds for known issues affecting the dotnet installers in wine.

After installing .NET 4.6.2, check if you can now install your app.

nipj
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Joined: Sat Oct 31, 2020 11:31 pm

Re: Software doesn't run.

Post by nipj » Tue Nov 03, 2020 12:10 am

It seems like the installation doesn't finish. I'll try with a fresh install of winehq.
Could you please share the correct command to remove winehq completely? Also the path to residual files.
I will try the following command to this end:

Code: Select all

sudo apt-get --purge autoremove winehq-devel
sudo apt-get --purge autoremove winetricks

Bamm
Level 4
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Posts: 107
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Location: Manila, Philippines

Re: Software doesn't run.

Post by Bamm » Tue Nov 03, 2020 10:40 am

The correct command depends on which repository you are using. I'm using the following repository:

https://dl.winehq.org/wine-builds/ubuntu

and the command to remove wine for me is

Code: Select all

sudo apt-get --purge autoremove wine-devel
sudo apt-get --purge autoremove wine-staging
sudo apt-get --purge autoremove wine-stable
You choose which one of the three depending on which you have installed (I have all three installed in different folders).

nipj
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Posts: 10
Joined: Sat Oct 31, 2020 11:31 pm

Re: Software doesn't run.

Post by nipj » Tue Nov 03, 2020 11:48 am

Ok. applied the command line and deleted ".wine" folder.
I'm stuck here (final lines):

Code: Select all

011c:fixme:path:parse_url failed to parse L"SMDiagnostics"
011c:fixme:virtual:NtFlushProcessWriteBuffers stub
04b8:fixme:advapi:RegisterEventSourceW ((null),L".NET Runtime Optimization Service"): stub
04b8:fixme:advapi:DeregisterEventSource (00000000CAFE4242) stub
011c:fixme:ntdll:EtwEventUnregister (deadbeef) stub.
011c:fixme:ntdll:EtwEventUnregister (deadbeef) stub.
02b4:fixme:advapi:RegisterEventSourceW ((null),L".NET Runtime Optimization Service"): stub
02b4:fixme:advapi:DeregisterEventSource (00000000CAFE4242) stub
065c:fixme:ntdll:EtwEventRegister ({319dc449-ada5-50f7-428e-957db6791668}, 0000000000CB0D00, 0000000000D20260, 0000000000D20280) stub.
065c:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 0000000000CF8ADD, 28) stub
065c:fixme:ntdll:EtwEventUnregister (deadbeef) stub.

nipj
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Posts: 10
Joined: Sat Oct 31, 2020 11:31 pm

Re: Software doesn't run.

Post by nipj » Tue Nov 03, 2020 11:59 am

Nevermind. I pressed enter and it looks like it finished there.

nipj
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Joined: Sat Oct 31, 2020 11:31 pm

Re: Software doesn't run.

Post by nipj » Tue Nov 03, 2020 12:04 pm

I've installed and tried to run the software and an error appeared. The program error details are the following:

Code: Select all

Unhandled exception: page fault on read access to 0x1025a338f in 64-bit code (0x000000006fc53ed5).
Register dump:
 rip:000000006fc53ed5 rsp:000000000051d3d0 rbp:00000000025a3390 eflags:00010202 (  R- --  I   - - - )
 rax:00000000ffffffff rbx:00000000025a3390 rcx:0000000000006610 rdx:0000000000000000
 rsi:000000001c346130 rdi:0000000000000000  r8:00000000ffffffff  r9:000000000051d448 r10:000000006fc53b30
 r11:0000000000000010 r12:0000000000000008 r13:0000000000000000 r14:000000000000000a r15:00000000020c1420
Stack dump:
0x000000000051d3d0:  00100000025a3200 0000064400000000
0x000000000051d3e0:  00090f040001005f 0000000080000000
0x000000000051d3f0:  00000000deadbeef 00000000025a4060
0x000000000051d400:  00000000015748c8 0000000000e46ef0
0x000000000051d410:  0000000001574800 00000000025a4060
0x000000000051d420:  000000000001aae0 fffffffffffffffe
0x000000000051d430:  00004c8bda4d8581 000000000155a368
0x000000000051d440:  000000000051d5b0 000000001c346130
0x000000000051d450:  0000000000000000 0000000000082630
0x000000000051d460:  0000000000e46ef0 0000064443488a40
0x000000000051d470:  0000064443488a40 0000000000e46ef0
0x000000000051d480:  00000000025a4060 000000000051d608
Backtrace:
=>0 0x000000006fc53ed5 EntryPoint+0xffffffffffffffff() in rsaenh (0x00000000025a3390)
  1 0x000000006154fc63 EntryPoint+0xffffffffffffffff() in advapi32 (0x00000000025a3390)
  2 0x00000644436ec099 in system.core.ni (+0x2ec098) (0x000000000051d650)
  3 0x00000644436df6b4 in system.core.ni (+0x2df6b3) (0x000000000051d6d0)
  4 0x00000644436df26b in system.core.ni (+0x2df26a) (0x0000000000000000)
0x000000006fc53ed5 EntryPoint+0xffffffffffffffff in rsaenh: movzbl	(%rbx,%rax,1),%r10d
Modules:
Module	Address					Debug info	Name (58 modules)
PE	          c00000-          e36000	Deferred        setupapi
PE	          e40000-         1826000	Deferred        clr
PE	         1830000-         1927000	Deferred        msvcr120_clr0400
PE	        1a9b0000-        1aabe000	Deferred        clrjit
PE	        1ad50000-        1ad66000	Deferred        nlssorting
PE	        1b300000-        1b654000	Deferred        system.data
PE	        29760000-        29782000	Deferred        mscorsecimpl
PE	        2d760000-        2d898000	Deferred        diasymreader
PE	        61540000-        61662000	Dwarf           advapi32
PE	        61740000-        619b9000	Deferred        wininet
PE	        62dc0000-        6306b000	Deferred        rpcrt4
PE	        63280000-        632a0000	Deferred        version
PE	        639c0000-        63a12000	Deferred        shcore
PE	        64840000-        6498f000	Deferred        shlwapi
PE	        64cc0000-        651cf000	Deferred        oleaut32
PE	        66040000-        6608d000	Deferred        bcrypt
PE	        66c40000-        66c4f000	Deferred        api-ms-win-appmodel-runtime-l1-1-2
PE	        68300000-        68491000	Deferred        combase
PE	        6a200000-        6a7bb000	Deferred        ole32
PE	        6a840000-        6a95b000	Deferred        usp10
PE	        6ba00000-        6baca000	Deferred        sechost
PE	        6ca40000-        6cf91000	Deferred        comctl32
PE	        6d940000-        6d977000	Deferred        imagehlp
PE	        6db00000-        6db0f000	Deferred        api-ms-win-core-quirks-l1-1-0
PE	        6eb00000-        6f2aa000	Deferred        user32
PE	        6fc40000-        6fcfc000	Dwarf           rsaenh
PE	        70740000-        707a8000	Deferred        mpr
PE	        71000000-        71058000	Deferred        imm32
PE	        7b000000-        7b3e6000	Deferred        kernelbase
PE	        7b600000-        7b96e000	Deferred        kernel32
PE	        7bc00000-        7bf88000	Deferred        ntdll
PE	       140000000-       140064000	Deferred        bizagimodeler
PE	       180000000-       18009d000	Deferred        mscoreei
PE	       180360000-       180c77000	Deferred        system.data.ni
PE	     6427ee50000-     6427eebf000	Deferred        mscoree
PE	     64421d40000-     644220c3000	Deferred        system.identitymodel.ni
PE	     64422540000-     6442287a000	Deferred        system.runtime.serialization.ni
PE	     64422b80000-     64424340000	Deferred        system.servicemodel.ni
PE	     64425da0000-     64425e42000	Deferred        system.servicemodel.activation.ni
PE	     6443c860000-     6443ca84000	Deferred        microsoft.visualbasic.ni
PE	     644406e0000-     64440802000	Deferred        system.configuration.ni
PE	     64440900000-     6444092c000	Deferred        system.data.datasetextensions.ni
PE	     64443400000-     64443d82000	Export          system.core.ni
PE	     64443e00000-     64443e9f000	Deferred        system.net.http.ni
PE	     644442c0000-     64444b66000	Deferred        system.xml.ni
PE	     64449420000-     64449636000	Deferred        system.web.services.ni
PE	     64474a80000-     644756c4000	Deferred        system.ni
PE	     64475d40000-     64475f2b000	Deferred        system.drawing.ni
PE	     644760a0000-     64476f91000	Deferred        system.windows.forms.ni
PE	     64478000000-     644794cc000	Deferred        mscorlib.ni
PE	     644a0000000-     644a008b000	Deferred        system.identitymodel.services.ni
PE	     644c00c0000-     644c107a000	Deferred        system.web.ni
PE	    7fd380160000-    7fd380a37000	Deferred        shell32
PE	    7fd381190000-    7fd3811d4000	Deferred        crypt32
PE	    7fd381290000-    7fd381294000	Deferred        ws2_32
PE	    7fd381740000-    7fd381744000	Deferred        winex11
PE	    7fd381cb0000-    7fd381cb7000	Deferred        gdi32
PE	    7fd381f70000-    7fd381f74000	Deferred        ucrtbase
Threads:
process  tid      prio (all id:s are in hex)
00000038 services.exe
	0000003c    0
	00000040    0
	0000004c    0
	00000064    0
	00000084    0
	0000009c    0
	000000a8    0
	000000e0    0
	00000278    0
00000044 svchost.exe
	00000048    0
	00000054    0
	00000058    0
0000005c winedevice.exe
	00000060    0
	00000068    0
	0000006c    0
	00000070    0
00000074 plugplay.exe
	00000078    0
	00000088    0
	0000008c    0
	00000090    0
	000000b0    0
0000007c explorer.exe
	00000080    0
	000000cc    0
	000000d0    0
00000094 winedevice.exe
	00000098    0
	000000a0    0
	000000a4    0
	000000ac    0
	000000b8    0
	000000bc    0
000000c4 conhost.exe
	000000c8    0
000000d8 rpcss.exe
	000000dc    0
	000000e8    0
	000000ec    0
	000000f0    0
	000000f4    0
	000000f8    0
00000280 svchost.exe
	0000027c    0
	00000290    0
	0000028c    0
	00000288    0
	00000298    0
	00000294    0
0000038c mscorsvw.exe
	00000364    0
000005c0 (D) C:\Program Files\Bizagi\Bizagi Modeler\BizagiModeler.exe
	0000049c    0 <==
	000005ac    0
	0000041c    2
	00000228    0
System information:
    Wine build: wine-5.20
    Platform: x86_64
    Version: Windows 7
    Host system: Linux
    Host version: 5.4.0-52-generic

Bamm
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Re: Software doesn't run.

Post by Bamm » Tue Nov 03, 2020 1:12 pm

Did you install dotnet46 before installing the software, with the following command?

Code: Select all

winetricks -q dotnet35sp1 dotnet40 dotnet452 dotnet46  dotnet461  dotnet462

nipj
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Re: Software doesn't run.

Post by nipj » Tue Nov 03, 2020 1:23 pm

Bamm wrote:
Tue Nov 03, 2020 1:12 pm
Did you install dotnet46 before installing the software, with the following command?
I started from zero --- applied purge and then delete ".wine" folder.
Then I reinstalled winehq and installed donet46 as u said. After that I installed the software.
It is the only software that doesn't work in wine (at least for me), tho.
I tried that software succesfuly on windows 10 before I move to linux mint 20.

nipj
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Re: Software doesn't run.

Post by nipj » Tue Nov 03, 2020 1:31 pm

Is it possible to share a mega.nz link to the software? you could to test it.

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dimesio
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Re: Software doesn't run.

Post by dimesio » Wed Nov 04, 2020 6:54 am

nipj wrote:
Tue Nov 03, 2020 1:31 pm
Is it possible to share a mega.nz link to the software? you could to test it.
Do not post links to illegal downloads.

leandroknorre
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Re: Software doesn't run.

Post by leandroknorre » Tue Nov 17, 2020 10:29 am

I'm having the same problem. Have you been able to successfully install ie11? I haven't (it seems to be insurmountable as of now), I'm guessing that might be the problem...

leandroknorre
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Re: Software doesn't run.

Post by leandroknorre » Tue Nov 17, 2020 10:33 am

nipj wrote:
Tue Nov 03, 2020 1:31 pm
Is it possible to share a mega.nz link to the software? you could to test it.
btw, there's a free version of this software, it's available for download at https://www.bizagi.com/en/platform/modeler

nipj
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Re: Software doesn't run.

Post by nipj » Tue Nov 24, 2020 8:01 pm

leandroknorre wrote:
Tue Nov 17, 2020 10:29 am
I'm having the same problem. Have you been able to successfully install ie11? I haven't (it seems to be insurmountable as of now), I'm guessing that might be the problem...
no.

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