Problems launching EpicGamesLauncher

Questions about Wine on Linux
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Eviiia
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Problems launching EpicGamesLauncher

Post by Eviiia »

I installed wine and then I installed the Epic Games Store executable file. When I execute that file [wine msiexec /i EpicInstaller-10.12.3] appeared a icon on my desktop with the Epic Games Store Launcher and I tried to execute it too but then appeared a message that said: ``we have detected that EpicGamesLauncher has recently crashed several times. There could be a number of reasons for this´´. I don't know what to do now. Someone help?
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Bob Wya
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Joined: Sat Oct 16, 2010 7:40 pm

Re: Problems launching EpicGamesLauncher

Post by Bob Wya »

@Eviiia

You might want to take a look at using Lutris ...
Since Mathieu Comandon got some funding from EPIC, to work on Linux support for the EPIC Games Store tool.

Since the EPIC Launcher needs it's own install script, when being setup by Lutris.
See: Lutris: Installer epic-games-store-latest

Bob
Raistlin
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Joined: Wed Apr 15, 2020 2:41 pm

Re: Problems launching EpicGamesLauncher

Post by Raistlin »

Hello,

As far as I'm concerned, Epic games is going well and updating, but when I get to the login window, everything crashes. I get the following error message:

Unhandled exception: page fault on read access to 0x00000034 in 64-bit code (0x0000000002e5d640).
Register dump:
rip:0000000002e5d640 rsp:00000000005f7e00 rbp:0000000000000010 eflags:00010246 ( R- -- I Z- -P- )
rax:0000021606cd4de0 rbx:0000000000000400 rcx:00000000ffffff3f rdx:00000000000000c0
rsi:0000000000000000 rdi:0000000000000000 r8:00000000005f7ef0 r9:0000000000000001 r10:0000000000000000
r11:0000000000000000 r12:0000000080000000 r13:000002160684c350 r14:00000413c504c3c0 r15:000000007fffffff
Stack dump:
0x00000000005f7e00: 000004b641980000 00000000005f7ef4
0x00000000005f7e10: 0000000000000000 0000000000000000
0x00000000005f7e20: 00000000005f0101 0000000002e769ea
0x00000000005f7e30: 0000000000000000 000002160684c3c0
0x00000000005f7e40: 0000000000000001 00000413c503c028
0x00000000005f7e50: 00000000005f8158 0000000000000000
0x00000000005f7e60: 00000413c5058840 0000000000000000
0x00000000005f7e70: 00000413c5058840 00000000005f7f11
0x00000000005f7e80: 00000413c504c3c0 0000000002e60387
0x00000000005f7e90: 00000413c5058840 00000413c504c301
0x00000000005f7ea0: 0000000000000000 00000000005f7ef4
0x00000000005f7eb0: 00000000005f7ef8 00000000005f7f40
Backtrace:
=>0 0x0000000002e5d640 EntryPoint+0xffffffffffffffff() in libcef (0x0000000000000010)
1 0x0000000002e60387 EntryPoint+0xffffffffffffffff() in libcef (0x00000000005f7f11)
2 0x0000000002e5c2de EntryPoint+0xffffffffffffffff() in libcef (0x00000000005f7fc1)
3 0x0000000002dd69de EntryPoint+0xffffffffffffffff() in libcef (0x00000000005f8120)
0x0000000002e5d640 EntryPoint+0xffffffffffffffff in libcef: movl 0x0000000000000034(%rsi),%ebx
Modules:
Module Address Debug info Name (163 modules)
PE 600000- 603000 Deferred api-ms-win-crt-time-l1-1-0
PE 1930000- 7828000 Export libcef
PE 7830000- 7c4b000 Deferred oleaut32
PE 7c50000- 7dc7000 Deferred winmm
PE 7de0000- 8267000 Deferred comctl32
PE 8270000- 8484000 Deferred comdlg32
PE 8490000- 84d2000 Deferred credui
PE 84e0000- 864d000 Deferred cryptui
PE 8650000- 8695000 Deferred jsproxy
PE 86a0000- 8929000 Deferred d3d11
PE 8b90000- 8fe1000 Deferred d3dcompiler_47
PE 8ff0000- 93bb000 Deferred libglesv2
PE 93c0000- 93db000 Deferred libegl
PE 61340000- 6134e000 Deferred api-ms-win-core-localization-obsolete-l1-2-0
PE 61540000- 61543000 Deferred api-ms-win-crt-locale-l1-1-0
PE 61f40000- 61f62000 Deferred wtsapi32
PE 62140000- 621db000 Deferred uxtheme
PE 62540000- 625f1000 Deferred wintrust
PE 62600000- 626e5000 Deferred usp10
PE 63140000- 63144000 Deferred api-ms-win-crt-runtime-l1-1-0
PE 63800000- 63803000 Deferred api-ms-win-crt-heap-l1-1-0
PE 638c0000- 638dc000 Deferred dwmapi
PE 64340000- 6442e000 Deferred winhttp
PE 64500000- 64551000 Deferred concrt140
PE 64940000- 64987000 Deferred shcore
PE 64b80000- 64ba9000 Deferred hid
PE 65000000- 6556d000 Deferred ole32
PE 65780000- 6579e000 Deferred version
PE 66440000- 664a7000 Deferred msacm32
PE 66600000- 6660e000 Deferred api-ms-win-core-datetime-l1-1-1
PE 66780000- 6678e000 Deferred api-ms-win-core-string-l1-1-0
PE 66a80000- 66b1b000 Deferred msvcp140
PE 67d00000- 67d24000 Deferred userenv
PE 68a40000- 68b47000 Deferred shlwapi
PE 69380000- 69384000 Deferred api-ms-win-crt-stdio-l1-1-0
PE 69b80000- 69b83000 Deferred api-ms-win-crt-environment-l1-1-0
PE 69e80000- 69e9b000 Deferred wevtapi
PE 6a4c0000- 6a4c3000 Deferred api-ms-win-crt-utility-l1-1-0
PE 6a700000- 6a8c2000 Deferred setupapi
PE 6acc0000- 6acd2000 Deferred psapi
PE 6b2c0000- 6b4bc000 Deferred wininet
PE 6b880000- 6b88e000 Deferred api-ms-win-core-fibers-l1-1-1
PE 6bec0000- 6bf0d000 Deferred imm32
PE 6c240000- 6c265000 Deferred dxva2
PE 6d580000- 6d584000 Deferred api-ms-win-crt-convert-l1-1-0
PE 6d9c0000- 6da18000 Deferred mpr
PE 6dd80000- 6dd84000 Deferred api-ms-win-crt-string-l1-1-0
PE 6e280000- 6e29c000 Deferred ncrypt
PE 6e340000- 6e34f000 Deferred api-ms-win-core-synch-l1-2-0
PE 6e6c0000- 6e6cf000 Deferred api-ms-win-core-localization-l1-2-1
PE 6e780000- 6e896000 Deferred oleacc
PE 6eac0000- 6ead5000 Deferred vcruntime140
PE 6f940000- 6faa5000 Deferred d3d9
PE 6fbc0000- 6fde6000 Deferred rpcrt4
PE 70580000- 70585000 Deferred api-ms-win-crt-math-l1-1-0
PE 70a00000- 70a19000 Deferred dhcpcsvc
PE 71140000- 713ef000 Deferred urlmon
ELF 7a800000- 7aa0b000 Deferred opengl32<elf>
\-PE 7a850000- 7aa0b000 \ opengl32
PE 7b000000- 7b2f5000 Deferred kernelbase
ELF 7b400000- 7b68a000 Deferred kernel32<elf>
\-PE 7b410000- 7b68a000 \ kernel32
ELF 7bc00000- 7beda000 Deferred ntdll<elf>
\-PE 7bc20000- 7beda000 \ ntdll
ELF 7c000000- 7c004000 Deferred <wine-loader>
PE 140000000- 1404a4000 Deferred unrealcefsubprocess
PE 180000000- 180093000 Deferred chrome_elf
ELF 7f4390c39000- 7f4390e4d000 Deferred libgpg-error.so.0
ELF 7f4390e4d000- 7f43910bd000 Deferred libpcre.so.3
ELF 7f43910bd000- 7f439139e000 Deferred libgcrypt.so.20
ELF 7f439139e000- 7f43915c0000 Deferred liblzma.so.5
ELF 7f43915c0000- 7f43917c8000 Deferred librt.so.1
ELF 7f43917c8000- 7f43919ea000 Deferred libselinux.so.1
ELF 7f43919ea000- 7f4391a6f000 Deferred libsystemd.so.0
ELF 7f4391a6f000- 7f4391c77000 Deferred libffi.so.6
ELF 7f4391c77000- 7f4391e92000 Deferred libresolv.so.2
ELF 7f4391e92000- 7f4392096000 Deferred libkeyutils.so.1
ELF 7f4392096000- 7f43922e2000 Deferred libdbus-1.so.3
ELF 7f43922e2000- 7f4392562000 Deferred libgmp.so.10
ELF 7f4392562000- 7f4392795000 Deferred libhogweed.so.4
ELF 7f4392795000- 7f43929cb000 Deferred libnettle.so.6
ELF 7f43929cb000- 7f4392bde000 Deferred libtasn1.so.6
ELF 7f4392bde000- 7f4392f5b000 Deferred libunistring.so.2
ELF 7f4392f5b000- 7f4393192000 Deferred libidn2.so.0
ELF 7f4393192000- 7f43933f6000 Deferred libp11-kit.so.0
ELF 7f43933f6000- 7f4393601000 Deferred libkrb5support.so.0
ELF 7f4393601000- 7f4393805000 Deferred libcom_err.so.2
ELF 7f4393805000- 7f4393a34000 Deferred libk5crypto.so.3
ELF 7f4393a34000- 7f4393d06000 Deferred libkrb5.so.3
ELF 7f4393d06000- 7f4393f17000 Deferred libavahi-client.so.3
ELF 7f4393f17000- 7f4394123000 Deferred libavahi-common.so.3
ELF 7f4394123000- 7f4394489000 Deferred libgnutls.so.30
ELF 7f4394489000- 7f43946d3000 Deferred libgssapi_krb5.so.2
ELF 7f43946d3000- 7f4394953000 Deferred libcups.so.2
ELF 7f4394973000- 7f4394b79000 Deferred libxfixes.so.3
ELF 7f4394b79000- 7f4394d83000 Deferred libxcursor.so.1
ELF 7f4394d83000- 7f4394f93000 Deferred libxi.so.6
ELF 7f4394f93000- 7f4395196000 Deferred libxcomposite.so.1
ELF 7f4395196000- 7f43953a1000 Deferred libxrandr.so.2
ELF 7f43953a1000- 7f43955ab000 Deferred libxrender.so.1
ELF 7f43955ab000- 7f43957b1000 Deferred libxxf86vm.so.1
ELF 7f43957b1000- 7f43959b4000 Deferred libxinerama.so.1
ELF 7f43959b4000- 7f4395bba000 Deferred libxdmcp.so.6
ELF 7f4395bba000- 7f4395dbe000 Deferred libxau.so.6
ELF 7f4395dbe000- 7f4395fe0000 Deferred libxcb.so.1
ELF 7f4395fe0000- 7f439631a000 Deferred libx11.so.6
ELF 7f439631a000- 7f439652c000 Deferred libxext.so.6
ELF 7f439652d000- 7f439654a000 Deferred kerberos<elf>
\-PE 7f4396530000- 7f439654a000 \ kerberos
ELF 7f439654c000- 7f4396615000 Deferred winex11<elf>
\-PE 7f4396560000- 7f4396615000 \ winex11
ELF 7f4396615000- 7f4396650000 Deferred dxgi<elf>
\-PE 7f4396620000- 7f4396650000 \ dxgi
ELF 7f4396650000- 7f43967f7000 Deferred wined3d<elf>
\-PE 7f4396670000- 7f43967f7000 \ wined3d
ELF 7f43967f7000- 7f4396849000 Deferred secur32<elf>
\-PE 7f4396800000- 7f4396849000 \ secur32
ELF 7f4396849000- 7f43968f3000 Deferred dwrite<elf>
\-PE 7f4396850000- 7f43968f3000 \ dwrite
ELF 7f43968f3000- 7f4396926000 Deferred iphlpapi<elf>
\-PE 7f4396900000- 7f4396926000 \ iphlpapi
ELF 7f4396926000- 7f4396970000 Deferred netapi32<elf>
\-PE 7f4396930000- 7f4396970000 \ netapi32
ELF 7f4396970000- 7f4396997000 Deferred bcrypt<elf>
\-PE 7f4396980000- 7f4396997000 \ bcrypt
ELF 7f4396997000- 7f4396aa8000 Deferred crypt32<elf>
\-PE 7f43969a0000- 7f4396aa8000 \ crypt32
ELF 7f4396aa8000- 7f4396b36000 Deferred dbghelp<elf>
\-PE 7f4396ab0000- 7f4396b36000 \ dbghelp
ELF 7f4396b36000- 7f4396b97000 Deferred winspool<elf>
\-PE 7f4396b40000- 7f4396b97000 \ winspool
ELF 7f4396b97000- 7f4396bd9000 Deferred ws2_32<elf>
\-PE 7f4396ba0000- 7f4396bd9000 \ ws2_32
ELF 7f4396bd9000- 7f4396d0e000 Deferred msvcr120<elf>
\-PE 7f4396c00000- 7f4396d0e000 \ msvcr120
ELF 7f4396e0b000- 7f4397034000 Deferred libexpat.so.1
ELF 7f4397034000- 7f4397277000 Deferred libfontconfig.so.1
ELF 7f4397277000- 7f439749c000 Deferred libpng12.so.0
ELF 7f439749c000- 7f43976b6000 Deferred libz.so.1
ELF 7f43976b6000- 7f4397960000 Deferred libfreetype.so.6
ELF 7f4397960000- 7f4397aa4000 Deferred ucrtbase<elf>
\-PE 7f4397990000- 7f4397aa4000 \ ucrtbase
ELF 7f4397aa4000- 7f43984f9000 Deferred shell32<elf>
\-PE 7f4397ac0000- 7f43984f9000 \ shell32
ELF 7f43984f9000- 7f43985ed000 Deferred msvcrt<elf>
\-PE 7f4398520000- 7f43985ed000 \ msvcrt
ELF 7f43985ed000- 7f4398689000 Deferred advapi32<elf>
\-PE 7f4398600000- 7f4398689000 \ advapi32
ELF 7f4398689000- 7f439883e000 Deferred gdi32<elf>
\-PE 7f43986a0000- 7f439883e000 \ gdi32
ELF 7f439893e000- 7f4398bd4000 Deferred user32<elf>
\-PE 7f4398960000- 7f4398bd4000 \ user32
ELF 7f4398cd4000- 7f4398ee6000 Deferred libnss_files.so.2
ELF 7f4398ee6000- 7f43990f2000 Deferred libnss_nis.so.2
ELF 7f43990f2000- 7f439930b000 Deferred libnsl.so.1
ELF 7f439930b000- 7f4399514000 Deferred libnss_compat.so.2
ELF 7f43999f1000- 7f4399c07000 Deferred libgcc_s.so.1
ELF 7f4399c07000- 7f4399f10000 Deferred libm.so.6
ELF 7f4399f13000- 7f439a117000 Deferred libdl.so.2
ELF 7f439a118000- 7f439a4e2000 Deferred libc.so.6
ELF 7f439a4e2000- 7f439a6ff000 Deferred libpthread.so.0
ELF 7f439a71f000- 7f439aac1000 Dwarf libwine.so.1
ELF 7f439aac2000- 7f439acea000 Deferred ld-linux-x86-64.so.2
Threads:
process tid prio (all id:s are in hex)
0000000e services.exe
00000024 0
0000001d 0
0000001a 0
00000013 0
00000010 0
0000000f 0
00000011 plugplay.exe
00000017 0
00000016 0
00000012 0
00000018 winedevice.exe
0000001f 0
0000001e 0
0000001c 0
0000001b 0
00000019 0
00000022 winedevice.exe
00000029 0
00000026 0
00000025 0
00000023 0
0000002d explorer.exe
00000031 0
00000030 0
0000002f 0
0000002e 0
00000035 EpicGamesLauncher.exe
0000008a 0
00000089 0
00000088 0
0000007f 0
0000006f 0
0000006b 0
00000069 0
00000068 0
00000067 0
00000062 1
00000061 0
00000060 0
0000005f 0
0000005e 0
0000005d 0
0000005c 0
0000005b 0
0000005a 0
00000059 0
00000058 0
00000057 0
00000056 0
00000055 0
00000054 0
00000053 0
00000052 0
00000051 -2
00000050 -2
0000004f 0
0000004e 0
0000004d 0
0000004c 0
0000004b 0
0000004a 0
00000049 0
00000048 0
00000047 1
00000046 1
00000045 1
00000044 -1
00000043 -1
00000042 2
00000041 2
00000040 2
0000003f 2
0000003e -1
0000003d -2
0000003c -2
0000003b 0
0000003a 0
00000039 -1
00000038 -1
00000037 -1
00000036 1
0000006d (D) C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\UnrealCEFSubProcess.exe
0000008d 0
0000008c 0
0000008b 0
00000087 0
0000007e 0
0000007d -2
0000007c 0
0000007b 0
0000007a 0
00000079 0
00000078 0
00000077 0
00000076 0
00000075 0
00000074 0
00000073 -1
0000006e 0 <==
System information:
Wine build: wine-5.0
Platform: x86_64
Version: Windows 7
Host system: Linux
Host version: 4.4.0-177-generic

Thank you in advance for your help.
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Bob Wya
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Posts: 3068
Joined: Sat Oct 16, 2010 7:40 pm

Re: Problems launching EpicGamesLauncher

Post by Bob Wya »

Raistlin wrote: Thu Apr 16, 2020 11:32 am Hello,

As far as I'm concerned, Epic games is going well and updating, but when I get to the login window, everything crashes. I get the following error message:
@Raistlin

Isn't that just a total contradiction in terms?? :lol:

Please don't just post a backtrace log.
This is not very helpful without the preceding Wine terminal log.
See: WineHQ FAQ: 10.1.1 How can I get a debugging log (a.k.a. terminal output)?

Please, in future posts, de-mark terminal output (and commands) using the forum Code tags:

Code: Select all

...
The Lutris EPIC Launcher installer script uses a LOT of workarounds...
So I doubt you'll get the Epic Launcher working without using most (/ all) of these hacks.
Certainly you'd want to be testing Wine 5.6 or Wine Staging 5.6 , I would expect.

Bob
Raistlin
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Posts: 5
Joined: Wed Apr 15, 2020 2:41 pm

Re: Problems launching EpicGamesLauncher

Post by Raistlin »

Thank you for all this information. But it's "Chinese" to me, though. I don't know anything about the command line and I don't understand any of this. Is there a tutorial for beginners? How to install all this, by copying it into a terminal? Besides, I guess you have to install Lutris first, right?

Thank you for your patience,
User avatar
Bob Wya
Level 12
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Posts: 3068
Joined: Sat Oct 16, 2010 7:40 pm

Re: Problems launching EpicGamesLauncher

Post by Bob Wya »

Raistlin wrote: Wed Apr 22, 2020 2:22 am Thank you for all this information. But it's "Chinese" to me, though. I don't know anything about the command line and I don't understand any of this. Is there a tutorial for beginners? How to install all this, by copying it into a terminal? Besides, I guess you have to install Lutris first, right?

Thank you for your patience,
@Raistlin

Lutris should get you going without having to learn super command-line-fu!
It's designed for newbie users, that just want to game, without any hassles.
It's packaged for the major Linux distributions.

It's also worth reading through the "under-the-hood" Wine documentation.
E.g.: WineHQ FAQ / Wine User's Guide.
Otherwise, quite frankly, you might as well be using MS Windows...
It'll be a lot easier (but rather boring)! :lol:

Bob
Raistlin
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Posts: 5
Joined: Wed Apr 15, 2020 2:41 pm

Re: Problems launching EpicGamesLauncher

Post by Raistlin »

Thank you for everything, I think that these elements will be useful for more than one.
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Bob Wya
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Posts: 3068
Joined: Sat Oct 16, 2010 7:40 pm

Re: Problems launching EpicGamesLauncher

Post by Bob Wya »

np 8)
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