Faillure installing MSOffice 2013 pro

Questions about Wine on Linux
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Mehdi_Saada
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Posts: 13
Joined: Sat Jan 11, 2020 5:35 pm

Faillure installing MSOffice 2013 pro

Post by Mehdi_Saada »

Hi, I have winehq-devel (but can change), on linux Mint last version.
I have to install Microsoft Office 2013 pro 64bi for a friend which has no choice but find a way to use it or ditch the linux I installed him... So must it succeed !
It stopped half way or so, I recorded a script file for you to play and see the result. Just decompress it. Then trying the 32b version, it didn't even start, complaining something was going on and that I should either resume or clean stuff. Which I don't know how to, by the way.
Could you look at it ?
Thanks !
Attachments
Result_wine.zip
(4.13 KiB) Downloaded 112 times
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jkfloris
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Re: Faillure installing MSOffice 2013 pro

Post by jkfloris »

Code: Select all

0040:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
MS Office needs the winbind package.

You could also use winetricks to install MS Office 2013

Code: Select all

winetricks -q office2013pro
[edit]
I could only install MS Office with Wine Stable (4.0.3).
Wine Devel or Wine Staging (5.0-rc5) do not work.
[/edit]
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Gcenx
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Joined: Mon Dec 25, 2017 12:11 pm

Re: Faillure installing MSOffice 2013 pro

Post by Gcenx »

If it’s not installing on an rc night wanna submit a bug report for that regression
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Mehdi_Saada
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Re: Faillure installing MSOffice 2013 pro

Post by Mehdi_Saada »

thanks for this abundance of help ! I'll try that ASAP, but I have no doubt that it will work.
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Mehdi_Saada
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Re: Faillure installing MSOffice 2013 pro

Post by Mehdi_Saada »

I switched to winehq-stable and it was worse. Here's the
backtrace.zip
(2 KiB) Downloaded 98 times
.
I keep winbind installed, but the command for winetricks doesn't seem to work, since it's vomiting the help section on me.
I read that the 64 bit version had little chance to work. So I'm wiping the profile out, I run "WINEARCH=win32 wine winecfg" and I'm trying setup.exe but in 32bit
and it crashes even worse.
What should I do, next ?
I tried following https://doc.ubuntu-fr.org/microsoft_off ... efixe_wine but honestly it seems both outdated, and out of reach for me. But I NEED this damn Office...

Sorry to still bother you, then. At I AM bothered.
Attachments
backtrace2.zip
(2.38 KiB) Downloaded 100 times
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jkfloris
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Re: Faillure installing MSOffice 2013 pro

Post by jkfloris »

but the command for winetricks doesn't seem to work
Which version of winetricks do you use? You need at least version 20180513
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Mehdi_Saada
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Post by Mehdi_Saada »

I can't remove messages, this is no good.
Eitherway, seems it's good with the last version.
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Mehdi_Saada
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Re: Faillure installing MSOffice 2013 pro

Post by Mehdi_Saada »

What's wrong here ? My password was good.
$ winetricks
Using winetricks 20191224-next - sha256sum: 45c49a41313df98f2c665aa7d28d0886a7e7ebed0c44ab243a2a134e790852c4 with wine-4.0.3 and WINEARCH=win32
winetricks GUI enabled, using zenity 3.28.1
Gtk-Message: 17:03:49.305: GtkDialog mapped without a transient parent. This is discouraged.
Gtk-Message: 17:03:55.946: GtkDialog mapped without a transient parent. This is discouraged.
Executing w_do_call office2013pro
Executing load_office2013pro
L'opération s'est terminée avec succès
Setting Windows version to win7
Executing wine regedit C:\windows\Temp\set-winver.reg
------------------------------------------------------
Running /usr/bin/wineserver -w. This will hang until all wine processes in prefix=/home/gcb/.wine terminate
------------------------------------------------------
Gtk-Message: 17:04:24.111: GtkDialog mapped without a transient parent. This is discouraged.
Executing w_do_call corefonts
corefonts already installed, skipping
Executing w_do_call tahoma
tahoma already installed, skipping
Executing w_do_call riched20
riched20 already installed, skipping
------------------------------------------------------
Working around wine bug 43581 -- Wine has problems parsing some regex strings during installation
------------------------------------------------------
Gtk-Message: 17:04:33.882: GtkDialog mapped without a transient parent. This is discouraged.
Executing w_do_call msxml6
msxml6 already installed, skipping
Current Wine does not have Wine bug 38648, so not applying workaround
------------------------------------------------------
No user mount tools detected, using sudo + mount
------------------------------------------------------
Gtk-Message: 17:04:37.691: GtkDialog mapped without a transient parent. This is discouraged.
Running pkexec umount /mnt/winetricks
==== AUTHENTICATING FOR org.freedesktop.policykit.exec ===
Authentication is needed to run `/bin/umount' as the super user
Authenticating as: GCB,,, (gcb)
Password:
polkit-agent-helper-1: error response to PolicyKit daemon: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie
==== AUTHENTICATION FAILED ===
Error executing command as another user: Not authorized

This incident has been reported.
Executing pkexec rm -rf /mnt/winetricks
==== AUTHENTICATING FOR org.freedesktop.policykit.exec ===
Authentication is needed to run `/bin/rm' as the super user
Authenticating as: GCB,,, (gcb)
Password:
polkit-agent-helper-1: error response to PolicyKit daemon: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie
==== AUTHENTICATION FAILED ===
Error executing command as another user: Not authorized

This incident has been reported.
------------------------------------------------------
Note: command pkexec rm -rf /mnt/winetricks returned status 127. Aborting.
------------------------------------------------------
Gtk-Message: 17:05:05.901: GtkDialog mapped without a transient parent. This is discouraged.
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jkfloris
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Re: Faillure installing MSOffice 2013 pro

Post by jkfloris »

No user mount tools detected
You could try to install the fuseiso package.
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Mehdi_Saada
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Re: Faillure installing MSOffice 2013 pro

Post by Mehdi_Saada »

and do the same stuff ? Ok, I try
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Mehdi_Saada
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Re: Faillure installing MSOffice 2013 pro

Post by Mehdi_Saada »

Here is the last attempt, after installing fuseiso.
It is the good version of winetricks, I get to choose the application I want, but it crashes nonetheless.

Code: Select all

$ winetricks 
Using winetricks 20191224-next - sha256sum: 45c49a41313df98f2c665aa7d28d0886a7e7ebed0c44ab243a2a134e790852c4 with wine-5.0 and WINEARCH=win32
winetricks GUI enabled, using zenity 3.28.1
Gtk-Message: 14:06:06.813: GtkDialog mapped without a transient parent. This is discouraged.
Gtk-Message: 14:06:21.698: GtkDialog mapped without a transient parent. This is discouraged.
Executing w_do_call office2013pro
Executing load_office2013pro 
L'opération s'est terminée avec succès
Setting Windows version to win7
Executing wine regedit C:\windows\Temp\set-winver.reg
------------------------------------------------------
Running /usr/bin/wineserver -w. This will hang until all wine processes in prefix=/home/gcb/.wine terminate
------------------------------------------------------
Gtk-Message: 14:06:39.941: GtkDialog mapped without a transient parent. This is discouraged.
Executing w_do_call corefonts
corefonts already installed, skipping
Executing w_do_call tahoma
tahoma already installed, skipping
Executing w_do_call riched20
riched20 already installed, skipping
------------------------------------------------------
Working around wine bug 43581 -- Wine has problems parsing some regex strings during installation
------------------------------------------------------
Gtk-Message: 14:06:56.306: GtkDialog mapped without a transient parent. This is discouraged.
Executing w_do_call msxml6
msxml6 already installed, skipping
Current Wine does not have Wine bug 38648, so not applying workaround
Running mkdir -p /home/gcb/winetricks-iso
Running fuseiso /home/gcb/.cache/winetricks/office2013pro/OFFICE15.iso /home/gcb/winetricks-iso
Mounting as drive i:
Executing wine regedit /home/gcb/.wine/dosdevices/c:/windows/temp/set_type_cdrom.reg
Executing wine i:setup.exe
0009:fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
0009:fixme:ntdll:EtwEventRegister ({8736922d-e8b2-47eb-8564-23e77e728cf3}, 0x10032734, 0x10068a90, 0x1009b7b0) stub.
0009:fixme:process:GetSystemDEPPolicy stub
0009:fixme:process:SetProcessDEPPolicy (1): stub
0009:fixme:ntdll:EtwEventRegister ({8736922d-e8b2-47eb-8564-23e77e728cf3}, 0x1397417, 0x162bbb0, 0x1669148) stub.
0009:fixme:htmlhelp:HtmlHelpW HH case HH_INITIALIZE not handled.
0009:fixme:ntdll:EtwEventRegister ({f562bb8e-422d-4b5c-b20e-90d710f7d11c}, 0x1397417, 0x16652d0, 0x166c4c8) stub.
002b:err:wgl:init_opengl Failed to load libGL: libGL.so.1: Ne peut ouvrir le fichier d'objet partagé: Aucun fichier ou dossier de ce type
002b:err:wgl:init_opengl OpenGL support is disabled.
wine: Unhandled exception 0xe0000002 in thread 2b at address 7B00DCDF (thread 002b), starting debugger...
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
Unhandled exception: 0xe0000002 in 32-bit code (0x7b00dcdf).
002d:fixme:dbghelp:elf_search_auxv can't find symbol in module
Register dump:
 CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
 EIP:7b00dcdf ESP:01bdfc20 EBP:01bdfcc4 EFLAGS:00000246(   - --  I  Z- -P- )
 EAX:01bdfc2c EBX:00000000 ECX:00000000 EDX:00000000
 ESI:0166dac0 EDI:0166db1c
Stack dump:
0x01bdfc20:  01669164 01bdfc48 7bc5a53e e0000002
0x01bdfc30:  00000000 00000000 7b00dcdf 00000000
0x01bdfc40:  00000000 01bdfc60 01bdfc68 01390409
0x01bdfc50:  2259b8ca 0166db1c 01390409 01390409
0x01bdfc60:  0166db1c 00245250 01bdfc74 0138f7ad
0x01bdfc70:  00000001 01bdfc84 0138f823 00245250
Backtrace:
=>0 0x7b00dcdf EntryPoint+0xffffffff() in kernelbase (0x01bdfcc4)
  1 0x014ed06a ?EnsureDataSourceState@@YGXPAUIDataSource@FlexUI@@@Z+0x105759() in osetup (0x01bdfcc4)
  2 0x01515e51 ?EnsureDataSourceState@@YGXPAUIDataSource@FlexUI@@@Z+0x12e540() in osetup (0x01bdff34)
  3 0x015172c2 ?EnsureDataSourceState@@YGXPAUIDataSource@FlexUI@@@Z+0x12f9b1() in osetup (0x01bdff4c)
  4 0x7bcb64de RtlCaptureStackBackTrace+0x21d() in ntdll (0x01bdffdc)
  5 0x7bcb2cbe call_thread_exit_func+0x31() in ntdll (0x01bdffec)
0x7b00dcdf EntryPoint+0xffffffff in kernelbase: subl	$4,%esp
Modules:
Module	Address			Debug info	Name (98 modules)
PE	  360000-  38f000	Deferred        osetupui
PE	  400000-  434000	Deferred        setup
PE	 1100000- 17ca000	Export          osetup
PE	 17d0000- 18bc000	Deferred        oleacc
PE	 19d0000- 1ad1000	Deferred        hhctrl
PE	 1bf0000- 1e32000	Deferred        d3d11
PE	10000000-100d3000	Deferred        setup
PE	62140000-6215b000	Deferred        wtsapi32
PE	62340000-623be000	Deferred        uxtheme
PE	62740000-627cc000	Deferred        wintrust
PE	62800000-628bb000	Deferred        usp10
PE	62940000-6296a000	Deferred        imagehlp
PE	64b40000-64b78000	Deferred        shcore
PE	64d80000-64da4000	Deferred        hid
PE	65200000-6567b000	Deferred        ole32
PE	65980000-6599a000	Deferred        version
PE	66700000-66781000	Deferred        rsaenh
PE	68c40000-68d3d000	Deferred        shlwapi
PE	6a300000-6a64d000	Deferred        oleaut32
PE	6a900000-6aa74000	Deferred        setupapi
PE	6ac00000-6ac19000	Deferred        wer
PE	6c0c0000-6c0fb000	Deferred        imm32
PE	6e4c0000-6e4ed000	Deferred        d3d10core
PE	6e8c0000-6ec8c000	Deferred        comctl32
PE	6fdc0000-6ff8e000	Deferred        rpcrt4
PE	71000000-71074000	Deferred        hlink
PE	71480000-714ae000	Deferred        d3d10_1
ELF	7a800000-7a949000	Deferred        opengl32<elf>
  \-PE	7a840000-7a949000	\               opengl32
PE	7b000000-7b274000	Dwarf           kernelbase
ELF	7b400000-7b672000	Deferred        kernel32<elf>
  \-PE	7b420000-7b672000	\               kernel32
ELF	7bc00000-7beb2000	Dwarf           ntdll<elf>
  \-PE	7bc30000-7beb2000	\               ntdll
ELF	7c000000-7c004000	Deferred        <wine-loader>
ELF	7cd02000-7d715000	Deferred        shell32<elf>
  \-PE	7cd30000-7d715000	\               shell32
ELF	7d8ce000-7d8ec000	Deferred        libgcc_s.so.1
ELF	7d8ec000-7da7f000	Deferred        wined3d<elf>
  \-PE	7d930000-7da7f000	\               wined3d
ELF	7da7f000-7dab3000	Deferred        dxgi<elf>
  \-PE	7da90000-7dab3000	\               dxgi
ELF	7dab3000-7db42000	Deferred        dwrite<elf>
  \-PE	7dac0000-7db42000	\               dwrite
ELF	7dba3000-7dbac000	Deferred        libffi.so.6
ELF	7dbac000-7dc37000	Deferred        libgmp.so.10
ELF	7dc37000-7dc6d000	Deferred        libhogweed.so.4
ELF	7dc6d000-7dca9000	Deferred        libnettle.so.6
ELF	7dca9000-7dcbe000	Deferred        libtasn1.so.6
ELF	7dcbe000-7de3f000	Deferred        libunistring.so.2
ELF	7de3f000-7de5e000	Deferred        libidn2.so.0
ELF	7de5e000-7dfac000	Deferred        libp11-kit.so.0
ELF	7dfac000-7e143000	Deferred        libgnutls.so.30
ELF	7e143000-7e168000	Deferred        bcrypt<elf>
  \-PE	7e150000-7e168000	\               bcrypt
ELF	7e168000-7e261000	Deferred        crypt32<elf>
  \-PE	7e180000-7e261000	\               crypt32
ELF	7e261000-7e268000	Deferred        libxfixes.so.3
ELF	7e268000-7e274000	Deferred        libxcursor.so.1
ELF	7e2b9000-7e2c6000	Deferred        libxrandr.so.2
ELF	7e2c6000-7e2d2000	Deferred        libxrender.so.1
ELF	7e2d2000-7e2d9000	Deferred        libxxf86vm.so.1
ELF	7e2d9000-7e2dd000	Deferred        libxinerama.so.1
ELF	7e2dd000-7e2e7000	Deferred        librt.so.1
ELF	7e2e7000-7e302000	Deferred        libbsd.so.0
ELF	7e302000-7e309000	Deferred        libxdmcp.so.6
ELF	7e309000-7e30d000	Deferred        libxau.so.6
ELF	7e30d000-7e339000	Deferred        libxcb.so.1
ELF	7e339000-7e483000	Deferred        libx11.so.6
ELF	7e483000-7e498000	Deferred        libxext.so.6
ELF	7e49d000-7e4b0000	Deferred        libxi.so.6
ELF	7e4b7000-7e572000	Deferred        winex11<elf>
  \-PE	7e4e0000-7e572000	\               winex11
ELF	7e5d0000-7e602000	Deferred        libexpat.so.1
ELF	7e602000-7e64d000	Deferred        libfontconfig.so.1
ELF	7e64d000-7e66c000	Deferred        libz.so.1
ELF	7e66c000-7e6a6000	Deferred        libpng16.so.16
ELF	7e6a6000-7e763000	Deferred        libfreetype.so.6
ELF	7e763000-7e99a000	Deferred        user32<elf>
  \-PE	7e790000-7e99a000	\               user32
ELF	7e99a000-7ea70000	Deferred        msvcrt<elf>
  \-PE	7e9c0000-7ea70000	\               msvcrt
ELF	7ea70000-7ebcb000	Deferred        gdi32<elf>
  \-PE	7ea90000-7ebcb000	\               gdi32
ELF	7ebcb000-7ec4f000	Deferred        advapi32<elf>
  \-PE	7ebe0000-7ec4f000	\               advapi32
ELF	7ec4f000-7ec72000	Deferred        libtinfo.so.5
ELF	7ec72000-7ec98000	Deferred        libncurses.so.5
ELF	7ee98000-7eeac000	Deferred        libnss_files.so.2
ELF	7eeac000-7eec7000	Deferred        libnsl.so.1
ELF	7eec7000-7eed5000	Deferred        libnss_nis.so.2
ELF	7eed5000-7eedf000	Deferred        libnss_compat.so.2
ELF	7eedf000-7efe1000	Deferred        libm.so.6
ELF	f7b99000-f7b9e000	Deferred        libdl.so.2
ELF	f7b9e000-f7d7a000	Deferred        libc.so.6
ELF	f7d7a000-f7d99000	Deferred        libpthread.so.0
ELF	f7db8000-f7f6b000	Dwarf           libwine.so.1
ELF	f7f6d000-f7f95000	Deferred        ld-linux.so.2
Threads:
process  tid      prio (all id:s are in hex)
00000008 (D) i:\setup.exe
	0000002b    0 <==
	00000009    0
0000000e services.exe
	00000024    0
	0000001d    0
	0000001a    0
	00000013    0
	00000010    0
	0000000f    0
00000011 plugplay.exe
	00000017    0
	00000016    0
	00000012    0
00000018 winedevice.exe
	00000021    0
	0000001e    0
	0000001c    0
	0000001b    0
	00000019    0
0000001f explorer.exe
	0000002a    0
	00000029    0
	00000028    0
	00000020    0
00000022 winedevice.exe
	00000027    0
	00000026    0
	00000025    0
	00000023    0
System information:
    Wine build: wine-5.0
    Platform: i386
    Version: Windows 7
    Host system: Linux
    Host version: 4.15.0-54-generic
------------------------------------------------------
Note: command wine i:setup.exe returned status 2. Aborting.
------------------------------------------------------
Gtk-Message: 14:07:25.381: GtkDialog mapped without a transient parent. This is discouraged.
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jkfloris
Level 12
Level 12
Posts: 3141
Joined: Thu Aug 14, 2014 10:10 am

Re: Faillure installing MSOffice 2013 pro

Post by jkfloris »

Code: Select all

002b:err:wgl:init_opengl Failed to load libGL: libGL.so.1: Ne peut ouvrir le fichier d'objet partagé: Aucun fichier ou dossier de ce type
002b:err:wgl:init_opengl OpenGL support is disabled.
Usually this message is due to the lack of the 32 bit drivers of your graphics card.
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Mehdi_Saada
Level 2
Level 2
Posts: 13
Joined: Sat Jan 11, 2020 5:35 pm

Re: Faillure installing MSOffice 2013 pro

Post by Mehdi_Saada »

so I must install libgl ?
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jkfloris
Level 12
Level 12
Posts: 3141
Joined: Thu Aug 14, 2014 10:10 am

Re: Faillure installing MSOffice 2013 pro

Post by jkfloris »

Yes, I think you must install the libgl1 packages

Code: Select all

sudo apt install libgl1 libgl1:i386
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