How do I fix this font issue?

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ToddAndMargo
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How do I fix this font issue?

Post by ToddAndMargo » Mon Jun 17, 2019 5:19 pm

Hi All,

This is Samsung Knox viewed on both Windows 7 and Wine-Staging 4.9.1. How do I fix the blurry text in Wine?

Many thanks,
-T
Attachments
Knox9.png
Windows 7 versus Wine staging 4.9.1

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Bob Wya
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Re: How do I fix this font issue?

Post by Bob Wya » Mon Jun 17, 2019 5:48 pm

ToddAndMargo wrote:Hi All,

This is Samsung Knox viewed on both Windows 7 and Wine-Staging 4.9.1. How do I fix the blurry text in Wine?

Many thanks,
-T
@ToddAndMargo

Can you post terminal output with:

Code: Select all

export WINEDEBUG=+font
Does:

Code: Select all

fontsmooth=rgb
and/or:

Code: Select all

winetricks corefonts
help any?

Are you using Gnome Shell?
Non-default DPI Scaling, etc.?

Thanks
Bob

ToddAndMargo
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Re: How do I fix this font issue?

Post by ToddAndMargo » Mon Jun 17, 2019 7:25 pm

"export WINEDEBUG=+font"
Yes: uploaded. I had to truncate it a bunch. It was 6.6 MB originally. Sent to vpaste as this forum does not like txt files:
http://vpaste.net/XnIWB

"Does `fontsmooth=rgb`" help
no change

"and/or: `winetricks corefonts` help any?
already installed

"Are you using Gnome Shell? Non-default DPI Scaling, etc.?"
Xfce 4.13, Fedora 30. Nothing special. Other wine programs word fine.

Also: I am thinking that these are images that are blurry, not font.

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Bob Wya
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Re: How do I fix this font issue?

Post by Bob Wya » Mon Jun 17, 2019 7:38 pm

ToddAndMargo wrote:...

Also: I am thinking that these are images that are blurry, not font.
The terminal log is A-OK.

What happens if you increase (e.g. 2x) the Wine font DPI setting?
Any change to the readability / physical size of the dialog box?

Perhaps a terminal log, with:

Code: Select all

export WINEDEBUG=+loaddll,+module
would help us to see what toolkit the application is using.

Thanks
Bob

ToddAndMargo
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Re: How do I fix this font issue?

Post by ToddAndMargo » Mon Jun 17, 2019 8:38 pm

"What happens if you increase (e.g. 2x) the Wine font DPI setting?"
How?

"export WINEDEBUG=+loaddll,+module"
http://vpaste.net/GcCRZ
Same blur ball. I don't think this is fonts, but images

"would help us to see what toolkit the application is using"
What do you mean?

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Re: How do I fix this font issue?

Post by ToddAndMargo » Tue Jun 18, 2019 4:39 pm

I am now on Wine Staging 4.10.1. No symptom change

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Bob Wya
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Re: How do I fix this font issue?

Post by Bob Wya » Tue Jun 18, 2019 4:52 pm

ToddAndMargo wrote:"What happens if you increase (e.g. 2x) the Wine font DPI setting?"
How?

"export WINEDEBUG=+loaddll,+module"
http://vpaste.net/GcCRZ
Same blur ball. I don't think this is fonts, but images

"would help us to see what toolkit the application is using"
What do you mean?
My apologies... I assumed you would have read the WineHQ FAQ (required reading for any new Wine user)...
Specially: WineHQ FAQ: 6.6.7 How do I change the DPI (font size)?

You could try:

Code: Select all

winetricks comctl32
Toolkit. Like Qt, Gtk.
You know you do searches on the www - right?!! :roll: (First Wikipedia search hit for me...)

Bob

ToddAndMargo
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Re: How do I fix this font issue?

Post by ToddAndMargo » Tue Jun 18, 2019 5:14 pm

# winetricks comctl32
...
comctl32 already installed, skipping

Increasing the font size does nothing (to this program, other it makes things YUGE).

All of my other Wine programs work fine as far as fonts go. I still think this is a graphics issue and not a font issue.

How is a Toolkit suppose to help? This is the only program with the blur ball issue.

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dimesio
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Re: How do I fix this font issue?

Post by dimesio » Wed Jun 19, 2019 7:22 am

ToddAndMargo wrote: This is Samsung Knox viewed on both Windows 7 and Wine-Staging 4.9.1.
-T
According to https://www.samsungknox.com/en, Samsung Knox is something built into Samsung smartphones, and only available for Android and Tizen. How are you running this in Windows or Wine, and why would you even need to?

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Re: How do I fix this font issue?

Post by ToddAndMargo » Wed Jun 19, 2019 11:27 am

dimesio wrote:
ToddAndMargo wrote: This is Samsung Knox viewed on both Windows 7 and Wine-Staging 4.9.1.
-T
According to https://www.samsungknox.com/en, Samsung Knox is something built into Samsung smartphones, and only available for Android and Tizen. How are you running this in Windows or Wine, and why would you even need to?
Knox Manage is Samsung's form of Go To Assist. Knox remote support has two sides: one run on their tablets (KnoxManageRemoteSupportClient.apk) and the other runs on Windows (KnoxManageRemoteSupportClient.exe). Both talk to a central server at Samsung to bypass firewalls.

I use Knox Remote to remote manage the devices for Payment Card industry (PCI) compliance.

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Re: How do I fix this font issue?

Post by Bob Wya » Wed Jun 19, 2019 4:15 pm

ToddAndMargo wrote:# winetricks comctl32
...
comctl32 already installed, skipping

Increasing the font size does nothing (to this program, other it makes things YUGE).

All of my other Wine programs work fine as far as fonts go. I still think this is a graphics issue and not a font issue.

How is a Toolkit suppose to help? This is the only program with the blur ball issue.
I was simply trying to establish (beyond doubt) that the image is an image.
A toolkit will still (probably) be responsible for (miss-)drawing an image, in the popup, vs rendering actual text.
I was merely checking that what toolkit was being used. E.g. Qt-based applications have lots of issues, when run under Wine.

I would suggest filing a Wine bug at this point.
Ideally with a:

Code: Select all

export WINEDEBUG=+timestamp,+tid,+all
terminal trace log attached.

The log would need to be compressed with something like:

Code: Select all

xz -9 -e
since the WineHQ Bugzilla has annoyingly low attachment size limit (5000 Kbytes).

It's pain - since the popup has no actual rendered text - to search for in the log file - to enable it to be pruned down to a manageable size.
But ho hum... Maybe there is an activated menu control item - to trigger the popup??
Or does the popup just appear, on launching the application?

Bob

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Re: How do I fix this font issue?

Post by ToddAndMargo » Sat Jul 06, 2019 4:20 am

I just posted this:
Issues with KnoxManageRemoteSupportClient.exe
https://bugs.winehq.org/show_bug.cgi?id=47465

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