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 Post Posted: Fri Nov 30, 2018 3:25 am 
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Joined: Fri Nov 30, 2018 3:02 am
Posts: 1
Hi all,

I'm trying to install the software for an older projector (InFocus In1100) on an Ubuntu 18.04 system. Original software was intended for use with windows (XP or vista). When trying to use Wine to install the program, I'll get one or two steps into installation before crashing (see below for the error output).

Things I've tried with no success:
- Updating Wine
- Updating Ubuntu
- Installing winbind (fixed *an* error, but not the root problem)
- Changing the winecfg to run as: Windows 7, Windows XP, Windows Vista
- Running from both a 64-bit and a 32-bit WINEPREFIX

As promised, here's the output of the error:
Code:
Unhandled exception: page fault on read access to 0x00190000 in 32-bit code (0x7f9c8513).
Register dump:
 CS:0023 SS:002b DS:002b ES:002b FS:006b GS:0063
 EIP:7f9c8513 ESP:0033e950 EBP:0033e9b8 EFLAGS:00210216(  R- --  I   -A-P- )
 EAX:00190000 EBX:7fa64f44 ECX:00000000 EDX:00182c58
 ESI:000100ac EDI:0017ed30
Stack dump:
0x0033e950:  0000000c 00182c58 00007754 00189c58
0x0033e960:  00000000 f7bfd1a5 00182c58 7bca19c0
0x0033e970:  00000001 0000000c 7bcdbcb4 00000000
0x0033e980:  00000000 0033ea28 00000000 333ae91a
0x0033e990:  00000000 0033ea2c 0033eb18 cc300200
0x0033e9a0:  0033ea2c 00000020 7f9c76bb 7fa64f44
000d: sel=006f base=00000000 limit=00000000 16-bit r-x
Backtrace:
=>0 0x7f9c8513 in user32 (+0x38513) (0x0033e9b8)
  1 0x7fa25e7e in user32 (+0x95e7d) (0x0033e9e8)
  2 0x7fa25cfa in user32 (+0x95cf9) (0x0033ea28)
  3 0x7fa26347 in user32 (+0x96346) (0x0033ea68)
  4 0x7fa287ca in user32 (+0x987c9) (0x0033eab8)
  5 0x7f9ea08e in user32 (+0x5a08d) (0x0033eb28)
  6 0x7f9f0dce in user32 (+0x60dcd) (0x0033eb88)
  7 0x7f9f1070 in user32 (+0x6106f) (0x0033ebd8)
  8 0x00371090 in customlicense (+0x108f) (0x0033ec08)
  9 0x003710ff in customlicense (+0x10fe) (0x0033ee3c)
  10 0x004021d3 in dousb_unicodeinstall (+0x21d2) (0x0033f510)
0x7f9c8513: cmpw   $0,0x0(%eax)
Modules:
Module   Address         Debug info   Name (23 modules)
PE     370000-  375000   Export          customlicense
PE     400000-  451000   Export          dousb_unicodeinstall
PE   10000000-10006000   Deferred        nsdialogs
PE   7ac10000-7ac23000   Deferred        riched20
PE   7b410000-7b5b6000   Deferred        kernel32
PE   7bc10000-7bc14000   Deferred        ntdll
PE   7ea30000-7ea3a000   Deferred        winspool
PE   7ea70000-7eb09000   Deferred        comdlg32
PE   7eb60000-7eb68000   Deferred        oleaut32
PE   7ec80000-7ec83000   Deferred        usp10
PE   7ed10000-7ed14000   Deferred        uxtheme
PE   7ef50000-7ef54000   Deferred        shfolder
PE   7ef70000-7ef74000   Deferred        winex11
PE   7f000000-7f004000   Deferred        imm32
PE   7f200000-7f204000   Deferred        rpcrt4
PE   7f290000-7f2b8000   Deferred        ole32
PE   7f3e0000-7f430000   Deferred        comctl32
PE   7f500000-7f508000   Deferred        shlwapi
PE   7f580000-7f6e2000   Deferred        shell32
PE   7f7c0000-7f7c4000   Deferred        version
PE   7f7e0000-7f7e4000   Deferred        advapi32
PE   7f860000-7f867000   Deferred        gdi32
PE   7f990000-7fa56000   Export          user32
Threads:
process  tid      prio (all id:s are in hex)
00000008 InFocusDisplayLinkManagerSetup.exe
   00000009    0
0000000e services.exe
   00000026    0
   00000023    0
   0000001e    0
   00000018    0
   00000013    0
   00000010    0
   0000000f    0
00000011 winedevice.exe
   0000001d    0
   00000017    0
   00000016    0
   00000012    0
0000001b plugplay.exe
   00000020    0
   0000001f    0
   0000001c    0
00000021 winedevice.exe
   0000002b    0
   00000025    0
   00000024    0
   00000022    0
00000029 explorer.exe
   0000002e    0
   0000002d    0
   0000002c    0
   0000002a    0
0000002f DisplayLink Manager Installer.exe
   00000030    0
00000031 (D) C:\users\user\Temp\nsl3799.tmp\DOUSB_UnicodeInstall.exe
   00000032    0 <==
System information:
    Wine build: wine-3.0 (Ubuntu 3.0-1ubuntu1)
    Platform: i386
    Version: Windows Vista
    Host system: Linux
    Host version: 4.15.0-29-generic

That particular run was set to Vista from a 32-bit prefix.
Thanks for any help!


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 Post Posted: Sat Dec 01, 2018 8:56 am 
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Level 5
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Joined: Thu Aug 14, 2014 10:10 am
Posts: 260
What is the InFocus DisplayLink Manager supposed do? Does the setup try to install some Windows drivers for the DisplayLink port?


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 Post Posted: Sat Dec 01, 2018 4:43 pm 
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Joined: Tue Nov 22, 2016 5:39 pm
Posts: 551
Has the software a download somehwere? Crash in user32 sounds like it could be easy to track down.


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