Hero Lab 8.0 can't update via the Internet

Questions about Wine on Linux
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Mynaardt
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Posts: 5
Joined: Fri Apr 21, 2017 11:21 am

Hero Lab 8.0 can't update via the Internet

Post by Mynaardt »

Hi there!

I've been using Hero Lab without problem for quite a while.
The first time I tried it, it wouldn't work, but it just turned out to be a simple matter of using the latest version of WINE.
It still works on my desktop running with Peppermint OS 6.

However, I put a new version, Peppermint 7, on a laptop, and Hero Lab won't update.
This is the error message I get from the gufw firewall:

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Error running: /usr/sbin/ufw allow in from Internet_HTTP_Post 0x40010275 to any > ERROR: Bad source address
I get the same hex number (0x40010275) from the Hero Lab error message.

I got the same result trying it with an install of Linux Mint 18.1 (Xfce edition).

Is there something I need to download or add to make it work?
I didn't had any problems with the Internet otherwise on those installs.
If it helps, I did not yet try iexplorer through WINE in either install.

The only difference between my Peppermint installs is that Peppermint 6 was not installed with a UEFI specific respin.
But Peppermint 7 and Mint 18.1 were both installed using the UEFI specific installers.
I don't know if that makes any difference in this case or not.

Anyway, any help would be much appreciated for this.

Thanks in advance!
PCNetSpec
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Joined: Fri Apr 21, 2017 2:30 pm

Re: Hero Lab 8.0 can't update via the Internet

Post by PCNetSpec »

ufw wasn't installed in Peppermint 6 by default (but it is in 7), so maybe try either

a) disabling ufw:

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sudo ufw disable
or

b) uninstalling it

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sudo apt-get remove ufw
or maybe try to discover the IP that Hero Lab uses for updates and add a rule to allow it through
sudo ufw allow in from <IP address> to any
Mynaardt
Level 1
Level 1
Posts: 5
Joined: Fri Apr 21, 2017 11:21 am

Re: Hero Lab 8.0 can't update via the Internet

Post by Mynaardt »

Hello PCNetSpec:
fancy meeting you here! :o

No joy disabling ufw either.

I'll try contacting Lone Wolf about that IP address thing.

Thanks for the reply!
Mynaardt
Level 1
Level 1
Posts: 5
Joined: Fri Apr 21, 2017 11:21 am

Re: Hero Lab 8.0 can't update via the Internet

Post by Mynaardt »

SORRY! :oops:

Finally got around to having a sit-down and figured out why I was having trouble with Hero Labs working in WINE.

Problem I had before and I somehow totally overlooked that I did it again.
It was simply a matter of making sure I had the latest stable version of WINE ( 2.0.1 )
I thought I did, but I had an older version than I thought I did ( 1.8 ).

That's what I get for not bothering to check the most obvious problem first!
I should have checked this a lot sooner, but that Hero Labs still works fine on my desktop. :roll:

Thanks for the help, though, PCNetSpec.
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