Please help install Silkypix - Installshield error 1628

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evut
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Please help install Silkypix - Installshield error 1628

Post by evut » Sun Jun 24, 2012 3:56 am

I would really appreciate if someone could help me install Silkypix. I have just upgraded to Linux Mint Maya (64bit Cinnamon) and I can't install Silkypix (any version) - Installshield always ends with 1628: Failed to complete installation. I am using Wine 1.04. Photoshop installed without any problems.

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dimesio
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Re: Please help install Silkypix - Installshield error 1628

Post by dimesio » Sun Jun 24, 2012 7:22 am

evut wrote: I am using Wine 1.04.
No such version. Do you mean 1.4?

Upgrade to the latest development release and if it still doesn't work, post terminal output. http://wiki.winehq.org/FAQ#get_log

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Post by evut » Sun Jun 24, 2012 8:27 am

Yes, 1.4 - sorry for the typo.

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Post by evut » Mon Jun 25, 2012 4:20 am

Tried installing SILKYPIXDSPro50171E.exe in Wine 1.5.7 today - ends in the same error message. Thanks for helping me.


Code: Select all

~/Desktop $ wine SILKYPIXDSPro50171E.exe
err:ole:TLB_ReadTypeLib Loading of typelib L"C:\\Program Files (x86)\\Common Files\\InstallShield\\Professional\\RunTime\\IsProBE.tlb" failed with error 2
err:ole:TLB_ReadTypeLib Loading of typelib L"C:\\Program Files (x86)\\Common Files\\InstallShield\\Professional\\RunTime\\ISBEW64.tlb" failed with error 2
fixme:atl:AtlModuleInit SEMI-STUB (0x40da60 0x40b040 0x400000)
fixme:storage:create_storagefile Storage share mode not implemented.
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory
fixme:apphelp:ApphelpCheckInstallShieldPackage stub: 0x33dda4 L"C:\\users\\koala\\Temp\\bye2e8.tmp\\Disk1\\data1.hdr"
fixme:heap:HeapSetInformation 0x3d4000 0 0x23fce0 4
err:ole:StdMarshalImpl_ReleaseMarshalData could not map object ID to stub manager, oxid=2600000027, oid=2
err:ole:CoReleaseMarshalData IMarshal::ReleaseMarshalData failed with error 0x8001011d
err:ole:dispatch_rpc no apartment found for ipid {ffffffff-ffff-ffff-4000-000023000000}
err:rpc:I_RpcReceive we got fault packet with status 0x80010108
err:ole:dispatch_rpc no apartment found for ipid {ffffffff-ffff-ffff-4000-000023000000}
err:rpc:I_RpcReceive we got fault packet with status 0x80010108
fixme:storage:create_storagefile Storage share mode not implemented.
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
fixme:msi:ITERATE_DuplicateFiles We should track these duplicate files as well
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:apphelp:ApphelpCheckInstallShieldPackage stub: 0x33f3ac L"C:\\windows\\Downloaded Installations\\{F3F27D86-1F44-4DA7-912E-FA3FBE3C6007}\\SILKYPIX Developer Studio Pro 5 English.msi"
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
fixme:heap:HeapSetInformation 0x2c4000 0 0x23fcb0 4
fixme:atl:AtlModuleInit SEMI-STUB (0x40f900 0x40f010 0x400000)
err:ole:marshal_object couldn't get IPSFactory buffer for interface {769bd2e5-4f74-4942-a196-94b9eb0b778f}
err:ole:ClientIdentity_QueryMultipleInterfaces IRemUnknown_RemQueryInterface failed with error 0x80004002
err:ole:StdMarshalImpl_ReleaseMarshalData could not map object ID to stub manager, oxid=490000004a, oid=2
err:ole:CoReleaseMarshalData IMarshal::ReleaseMarshalData failed with error 0x8001011d
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory

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Post by evut » Sat Jun 30, 2012 3:02 am

Could someone please have a look at this and see if it can be fixed?

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dimesio
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Post by dimesio » Sat Jun 30, 2012 6:51 am

http://bugs.winehq.org/show_bug.cgi?id=17686

You should add a comment to the bug report that this is still an issue in 1.5.7.

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Post by evut » Mon Jul 02, 2012 4:47 am

I don't think it's the same issue - the people reporting there have minor issues but can install and use Silkypix. I can't install it at all since the upgrade to Mint 13. I am not sure which version of Wine I was running before but now when I try 1.4 or 1.5 I can't install Silkypix at all.

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Post by dimesio » Mon Jul 02, 2012 8:20 am

evut wrote: I can't install it at all since the upgrade to Mint 13.
It could be the broken Ubuntu packages. Make sure you are using the latest one for 1.5.7; it is supposedly fixed.

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Post by evut » Mon Jul 02, 2012 9:23 am

This was with Wine 1.5.7 - same as 1.4, always the same error. The terminal output I posted is also with 1.5.7.

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Post by dimesio » Mon Jul 02, 2012 5:01 pm

evut wrote:This was with Wine 1.5.7 - same as 1.4, always the same error. The terminal output I posted is also with 1.5.7.
Yes, but is it the updated package?

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Post by evut » Sat Jul 07, 2012 4:19 am

I have reinstalled Wine since then and have 1.5.8 now, in Synaptic the packages show as up to date. The same thing still happens when I try to install Silkypix.

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Post by dimesio » Sat Jul 07, 2012 5:54 am

Code: Select all

err:ole:TLB_ReadTypeLib Loading of typelib L"C:\\Program Files (x86)\\Common Files\\InstallShield\\Professional\\RunTime\\IsProBE.tlb" failed with error 2 
http://bugs.winehq.org/show_bug.cgi?id=24611

Install to a pure 32 bit wineprefix. Create one with

Code: Select all

WINEARCH=win32 WINEPREFIX=/path/to/wineprefix winecfg
(substitute the actual path for /path/to/wineprefix), then install it to that wineprefix.

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Re: Please help install Silkypix - Installshield error 1628

Post by evut » Tue Jul 24, 2012 11:47 am

Sorry I'm not quite sure what to do, I looked at the link as well but don't really understand it. Could you please give me more detailed instructions? Thank you

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Re: Please help install Silkypix - Installshield error 1628

Post by evut » Thu Aug 23, 2012 3:52 pm

So I tried like this and ended up with the same error. Can you please have a look and tell me what I did wrong:

Code: Select all

WINEARCH=win32 WINEPREFIX=/home/koala/Wine32 winecfg
wine: WINEARCH set to win32 but '/home/koala/Wine32' is a 64-bit installation.
koala@koalakomputer ~ $ WINEPREFIX="/home/koala/Wine32" wine "SILKYPIXDSPro50171E.exe"
fixme:storage:create_storagefile Storage share mode not implemented.
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
fixme:storage:create_storagefile Storage share mode not implemented.
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
fixme:iphlpapi:NotifyAddrChange (Handle 0x105e2f8, overlapped 0x105e310): stub
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:iphlpapi:NotifyAddrChange (Handle 0x111e8e0, overlapped 0x111e8ec): stub
wine: configuration in '/home/koala/Wine32' has been updated.
err:ole:TLB_ReadTypeLib Loading of typelib L"C:\\Program Files (x86)\\Common Files\\InstallShield\\Professional\\RunTime\\IsProBE.tlb" failed with error 2
err:ole:TLB_ReadTypeLib Loading of typelib L"C:\\Program Files (x86)\\Common Files\\InstallShield\\Professional\\RunTime\\ISBEW64.tlb" failed with error 2
fixme:atl:AtlModuleInit SEMI-STUB (0x40da60 0x40b040 0x400000)
fixme:storage:create_storagefile Storage share mode not implemented.
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory
fixme:apphelp:ApphelpCheckInstallShieldPackage stub: 0x33dda4 L"C:\\users\\koala\\Temp\\bye1c0e.tmp\\Disk1\\data1.hdr"
fixme:heap:HeapSetInformation 0x3d4000 0 0x23fce0 4
err:ole:StdMarshalImpl_ReleaseMarshalData could not map object ID to stub manager, oxid=4300000044, oid=2
err:ole:CoReleaseMarshalData IMarshal::ReleaseMarshalData failed with error 0x8001011d
err:ole:dispatch_rpc no apartment found for ipid {ffffffff-ffff-ffff-1100-000040000000}
err:rpc:I_RpcReceive we got fault packet with status 0x80010108
err:ole:dispatch_rpc no apartment found for ipid {ffffffff-ffff-ffff-1100-000040000000}
err:rpc:I_RpcReceive we got fault packet with status 0x80010108
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:msi:ITERATE_DuplicateFiles We should track these duplicate files as well
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:apphelp:ApphelpCheckInstallShieldPackage stub: 0x33f3ac L"C:\\windows\\Downloaded Installations\\{F3F27D86-1F44-4DA7-912E-FA3FBE3C6007}\\SILKYPIX Developer Studio Pro 5 English.msi"
fixme:heap:HeapSetInformation 0x2c4000 0 0x23fcb0 4
fixme:atl:AtlModuleInit SEMI-STUB (0x40f900 0x40f010 0x400000)
err:ole:marshal_object couldn't get IPSFactory buffer for interface {769bd2e5-4f74-4942-a196-94b9eb0b778f}
err:ole:ClientIdentity_QueryMultipleInterfaces IRemUnknown_RemQueryInterface failed with error 0x80004002
err:ole:StdMarshalImpl_ReleaseMarshalData could not map object ID to stub manager, oxid=3f0000003e, oid=2
err:ole:CoReleaseMarshalData IMarshal::ReleaseMarshalData failed with error 0x8001011d
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory

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Re: Please help install Silkypix - Installshield error 1628

Post by vitamin » Thu Aug 23, 2012 9:03 pm

evut wrote:So I tried like this and ended up with the same error. Can you please have a look and tell me what I did wrong:

Code: Select all

WINEARCH=win32 WINEPREFIX=/home/koala/Wine32 winecfg
wine: WINEARCH set to win32 but '/home/koala/Wine32' is a 64-bit installation.
That directory should not exist. Remove it first, then reinstall your program.

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Re: Please help install Silkypix - Installshield error 1628

Post by evut » Fri Aug 24, 2012 3:37 am

Ok, I guess I thought it was a lot more complicated with the wineprefix than it actually is. I've got Silkypix now - the installation didn't look very hopeful because the terminal was just listing errors and the computer froze when the installation was complete - but it's working!

Thank you, dimesio and vitamin, I really appreciate your help.

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