Noob problem - The program winevdm.exe has encountered a serious problem and needs to close

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cajunbbgun
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Noob problem - The program winevdm.exe has encountered a serious problem and needs to close

Post by cajunbbgun » Sun Aug 01, 2021 6:36 pm

Thanks for any help; I am a Noob
The program I want to install is an old 32 bit Windows and Wine starts the installation wizard ok, but then crashes on the first wizard window and pops up the serious error message.
I'm running Ubuntu 20.04.2 LTS
wine-5.0 (Ubuntu 5.0-3ubuntu1)
Here's the error log.
Unhandled exception: page fault on execute access to 0x424a00b5 in 32-bit code (0x424a00b5).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:006b GS:0063
EIP:424a00b5 ESP:00ecf83c EBP:00ecf868 EFLAGS:00010206( R- -- I - -P- )
EAX:424a00b5 EBX:000200ba ECX:00000012 EDX:00000000
ESI:00ecf8e8 EDI:00000000
Stack dump:
0x00ecf83c: 7f8895fc 000200ba 00000118 0000ffff
0x00ecf84c: 0038626a 7f9ccc24 00000000 00ecf880
0x00ecf85c: 000200ba 00ecf8e8 80000012 00ecf8b8
0x00ecf86c: 7f889c6d 424a00b5 000200ba 00000118
0x00ecf87c: 0000ffff 0038626a 00000001 00ecf8b8
0x00ecf88c: 7f889c31 7f9ccc20 00000000 00ecf958
Backtrace:
=>0 0x424a00b5 (0x00ecf868)
1 0x7f889c6d in user32 (+0x99c6c) (0x00ecf8b8)
2 0x7f88c00f in user32 (+0x9c00e) (0x00ecf908)
3 0x7f1070ea (0x00ecf948)
4 0x7f1089d9 (0x00ecfa38)
5 0x7f10b246 (0x00ecfa98)
6 0x7f10bc1f (0x00ecfae8)
7 0x7f10bd76 (0x00ecfb48)
8 0x7f0fe8fa (0x00ecfb78)
9 0x7f462e6c (0x00ecfba8)
10 0x13ef:0x214b (0x153f:0xc6c6)
11 0x1337:0x0117 (0x153f:0xc6f2)
12 0x0013:0x3705 (0x153f:0xc714)
13 0x0113:0x3f01 (0x153f:0xc726)
14 0x0513:0x3f00 (0x153f:0x0000)
0x424a00b5: -- no code accessible --
Modules:
Module Address Debug info Name (28 modules)
PE 7b020000-7b023000 Deferred kernelbase
PE 7b420000-7b5db000 Deferred kernel32
PE 7bc30000-7bc34000 Deferred ntdll
PE 7ccb0000-7ccb3000 Deferred spoolss
PE 7ccd0000-7ccd5000 Deferred localspl
PE 7d800000-7d804000 Deferred uxtheme
PE 7d840000-7d84b000 Deferred winspool
PE 7d8c0000-7d93e000 Deferred comctl32
PE 7da30000-7db12000 Deferred comdlg32
PE 7db90000-7db98000 Deferred shlwapi
PE 7dc20000-7e4f6000 Deferred shell32
PE 7e720000-7e724000 Deferred lz32
PE 7e7d0000-7e7d3000 Deferred shcore
PE 7e810000-7e813000 Deferred usp10
PE 7e900000-7e90f000 Deferred setupapi
PE 7eb70000-7eb74000 Deferred winex11
PE 7ed30000-7ed39000 Deferred msacm32
PE 7ed80000-7ed84000 Deferred rpcrt4
PE 7ee30000-7ee58000 Deferred ole32
PE 7ef80000-7effd000 Deferred winmm
PE 7f0c0000-7f0cb000 Deferred mpr
PE 7f1a0000-7f1a4000 Deferred imm32
PE 7f510000-7f514000 Deferred msvcrt
PE 7f5c0000-7f5c4000 Deferred version
PE 7f5f0000-7f5f4000 Deferred advapi32
PE 7f680000-7f687000 Deferred gdi32
PE 7f7f0000-7f8d8000 Export user32
PE 7fa00000-7fa03000 Deferred winevdm
Threads:
process tid prio (all id:s are in hex)
0000000e services.exe
00000026 0
0000001a 0
00000013 0
00000010 0
0000000f 0
00000011 plugplay.exe
00000017 0
00000016 0
00000012 0
00000018 winedevice.exe
00000020 0
0000001d 0
0000001c 0
0000001b 0
00000019 0
0000001e explorer.exe
00000023 0
00000022 0
00000021 0
0000001f 0
00000024 winedevice.exe
00000029 0
00000028 0
00000027 0
00000025 0
0000002a (D) C:\windows\syswow64\winevdm.exe
00000031 0
0000002e 0
0000002d 0 <==
0000002b 0
System information:
Wine build: wine-5.0 (Ubuntu 5.0-3ubuntu1)
Platform: i386 (WOW64)
Version: Windows 7
Host system: Linux
Host version: 5.8.0-63-generic

admin:///root/.wine/drive_c/backtrace.txt

jkfloris
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Posts: 1599
Joined: Thu Aug 14, 2014 10:10 am

Re: Noob problem - The program winevdm.exe has encountered a serious problem and needs to close

Post by jkfloris » Mon Aug 02, 2021 10:38 am

Does it make a difference if you use a 32-bit wineprefix set to Windows XP (or less)?

Code: Select all

WINEPREFIX=~/wine-test WINEARCH=win32 wine winecfg
WINEPREFIX=~/wine-test wine <installer.exe>
WINEPREFIX=~/wine-test wine <program.exe>
Does the program work with Wine 6.14?
https://wiki.winehq.org/Ubuntu

What is the name of the program?
admin:///root/.wine/drive_c/backtrace.txt
You don't actually want to say that you ran Wine as the root user, do you?
https://wiki.winehq.org/FAQ#Should_I_ru ... as_root.3F

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