Errors with Mass Effect Legendary Edition

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raphael75
Level 2
Level 2
Posts: 15
Joined: Mon Apr 20, 2020 1:32 pm

Errors with Mass Effect Legendary Edition

Post by raphael75 »

I have Ubuntu 22.04 and wine-7.11. I installed Lutris and then installed EA Origin using the link on this page:

https://lutris.net/games/origin/

Origin opened with no issues. I then installed Mass Effect Legendary Edition, but when I tried to run it I got these errors. I don't know what this means or how to fix it:

Code: Select all

Unhandled exception: page fault on read access to 0x0000000000000000 in 64-bit code (0x00000001402c3605).
Register dump:
 rip:00000001402c3605 rsp:00000000004edaf0 rbp:00000000004edbb9 eflags:00010246 (  R- --  I  Z- -P- )
 rax:0000000080004002 rbx:00000000004ee448 rcx:0000000000000000 rdx:013014ddd1b46f33
 rsi:00000000004edd00 rdi:0000000000000001  r8:054ccb7899b31c64  r9:0000000067fe330c r10:0000000000000003
 r11:00007f45d33ef340 r12:000000000000001f r13:0000000001c50190 r14:00000000004ee438 r15:0000000000000000
Stack dump:
0x00000000004edaf0:  0000000001c50190 000000000000001f
0x00000000004edb00:  0000000000900138 00000001404bba61
0x00000000004edb10:  00000000004edbd0 0000000000000000
0x00000000004edb20:  00000000004ee448 00000000004ee438
0x00000000004edb30:  0000000000000000 00000000004ee440
0x00000000004edb40:  0000000140000000 00000000004edd00
0x00000000004edb50:  0000000000000000 000000000000b000
0x00000000004edb60:  0000000001c84910 000000000d874000
0x00000000004edb70:  0000004300000050 000000014025628c
0x00000000004edb80:  0000000800000000 0000000140000000
0x00000000004edb90:  0000000000000000 0000000000000000
0x00000000004edba0:  0000000000000000 0000000000000000
Backtrace:
=>0 0x00000001402c3605 GetDenuvoTicketLocation+0x64d5f() in masseffectlauncher (0x00000000004edbb9)
  1 0x00000001402bc4b6 GetDenuvoTicketLocation+0x5dc10() in masseffectlauncher (0x00000000004edd60)
  2 0x00000001402c1759 GetDenuvoTicketLocation+0x62eb3() in masseffectlauncher (0x00000000004edd60)
  3 0x00000001406f6f6a GetDenuvoTicketLocation+0x4986c4() in masseffectlauncher (0x0000000000000000)
  4 0x0000000180010fe0 in activation64 (+0x10fe0) (0x0000000000000000)
  5 0x0000000180008f12 in activation64 (+0x8f12) (0x00000000004ef960)
  6 0x000000007b62c629 ActivateActCtx+0x21315() in kernel32 (0x0000000000000000)
  7 0x000000017005fb57 A_SHAFinal+0x3db87() in ntdll (0x0000000000000000)
0x00000001402c3605 masseffectlauncher+0x2c3605: movq	(%rcx),%rax
Modules:
Module	Address					Debug info	Name (105 modules)
PE	0000000000a20000-0000000000abd000	Deferred        msvcp140
PE	0000000000ac0000-0000000000ad7000	Deferred        vcruntime140
PE	0000000001fc0000-000000000203b000	Deferred        bink2w64
PE	0000000002260000-00000000022c2000	Deferred        vccorlib140
PE	000000007a850000-000000007a854000	Deferred        opengl32
PE	000000007b000000-000000007b0da000	Deferred        kernelbase
PE	000000007b600000-000000007b816000	Export          kernel32
PE	0000000140000000-0000000140e2b000	Export          masseffectlauncher
PE	0000000170000000-00000001700a4000	Export          ntdll
PE	0000000180000000-0000000180301000	Export          activation64
PE	00000001c4ee0000-00000001c4fb5000	Deferred        winspool
PE	00000001c69e0000-00000001c7321000	Deferred        shell32
PE	00000001c8890000-00000001c88df000	Deferred        d3dcompiler_47
PE	00000001c8b40000-00000001c8b60000	Deferred        msacm32
PE	00000001c8db0000-00000001c8e46000	Deferred        msvcrt
PE	00000001cd360000-00000001cd368000	Deferred        api-ms-win-core-file-l1-1-0
PE	00000001cd860000-00000001cd868000	Deferred        api-ms-win-crt-utility-l1-1-0
PE	00000001d14b0000-00000001d14b7000	Deferred        api-ms-win-core-util-l1-1-0
PE	00000001d5b90000-00000001d5b98000	Deferred        api-ms-win-core-winrt-error-l1-1-0
PE	00000001d8e40000-00000001d8e48000	Deferred        api-ms-win-core-file-l1-2-0
PE	00000001d97a0000-00000001d97a7000	Deferred        api-ms-win-core-fibers-l1-1-1
PE	00000001dc810000-00000001dc81d000	Deferred        schannel
PE	00000001dd3f0000-00000001dd4bd000	Deferred        crypt32
PE	00000001ec2b0000-00000001ec2d5000	Deferred        ws2_32
PE	00000001fdfd0000-00000001fdff8000	Deferred        wintrust
PE	0000000201cf0000-0000000201d0f000	Deferred        secur32
PE	0000000212bb0000-0000000212bb8000	Deferred        api-ms-win-core-processthreads-l1-1-1
PE	0000000216730000-0000000216737000	Deferred        api-ms-win-core-handle-l1-1-0
PE	000000021a7e0000-000000021a857000	Deferred        setupapi
PE	0000000226310000-0000000226317000	Deferred        api-ms-win-core-string-l1-1-0
PE	0000000231ae0000-0000000231b62000	Deferred        rpcrt4
PE	000000023d820000-000000023da6d000	Deferred        user32
PE	0000000240030000-000000024005e000	Deferred        iphlpapi
PE	0000000241850000-0000000241857000	Deferred        api-ms-win-crt-environment-l1-1-0
PE	00000002419a0000-00000002419e0000	Deferred        wbemprox
PE	0000000243540000-00000002435c5000	Deferred        gdiplus
PE	000000024a660000-000000024a668000	Deferred        api-ms-win-core-synch-l1-2-1
PE	000000025cf30000-000000025cf38000	Deferred        api-ms-win-core-winrt-string-l1-1-0
PE	0000000262250000-0000000262259000	Deferred        api-ms-win-crt-runtime-l1-1-0
PE	0000000263a00000-0000000263a07000	Deferred        api-ms-win-core-sysinfo-l1-1-0
PE	0000000269740000-0000000269747000	Deferred        api-ms-win-core-libraryloader-l1-2-0
PE	000000026b4c0000-000000026b53b000	Deferred        gdi32
PE	00000002739c0000-0000000273af7000	Deferred        oleaut32
PE	0000000274a50000-0000000274a5d000	Deferred        kerberos
PE	0000000280ce0000-0000000280ce7000	Deferred        api-ms-win-core-interlocked-l1-1-0
PE	000000028ba60000-000000028ba67000	Deferred        api-ms-win-crt-time-l1-1-0
PE	000000028d6c0000-000000028d6c7000	Deferred        api-ms-win-core-memory-l1-1-0
PE	000000028dfa0000-000000028dfac000	Deferred        nsi
PE	0000000296730000-0000000296737000	Deferred        api-ms-win-core-io-l1-1-1
PE	0000000297900000-0000000297912000	Deferred        aclui
PE	000000029bbf0000-000000029bbf8000	Deferred        api-ms-win-core-registry-l1-1-0
PE	000000029cfc0000-000000029cfd6000	Deferred        dnsapi
PE	00000002ba290000-00000002ba298000	Deferred        api-ms-win-core-winrt-l1-1-0
PE	00000002bb750000-00000002bb891000	Deferred        comctl32
PE	00000002bc640000-00000002bc650000	Deferred        imagehlp
PE	00000002cd450000-00000002cd4b8000	Deferred        d3d11
PE	00000002cfe10000-00000002cfe19000	Deferred        api-ms-win-core-com-l1-1-0
PE	00000002d1070000-00000002d1088000	Deferred        cryptnet
PE	00000002d1440000-00000002d1447000	Deferred        api-ms-win-core-psapi-ansi-l1-1-0
PE	00000002d4d40000-00000002d4d57000	Deferred        bcrypt
PE	00000002d9bc0000-00000002d9bc7000	Deferred        api-ms-win-crt-process-l1-1-0
PE	00000002de970000-00000002de9a2000	Deferred        rsaenh
PE	00000002e1360000-00000002e1367000	Deferred        api-ms-win-core-processenvironment-l1-1-0
PE	00000002e3540000-00000002e3591000	Deferred        shlwapi
PE	00000002e86d0000-00000002e86d7000	Deferred        api-ms-win-core-string-obsolete-l1-1-0
PE	00000002e8f10000-00000002e902b000	Deferred        ole32
PE	00000002f1fa0000-00000002f1fad000	Deferred        version
PE	00000002fe110000-00000002fe11a000	Deferred        api-ms-win-crt-multibyte-l1-1-0
PE	00000003001a0000-00000003001a8000	Deferred        api-ms-win-core-processthreads-l1-1-0
PE	0000000302bc0000-0000000302bc7000	Deferred        api-ms-win-core-processtopology-obsolete-l1-1-0
PE	0000000306e10000-0000000306e18000	Deferred        api-ms-win-core-timezone-l1-1-0
PE	000000030a2c0000-000000030a2c9000	Deferred        api-ms-win-crt-stdio-l1-1-0
PE	000000030ba40000-000000030ba47000	Deferred        api-ms-win-core-synch-ansi-l1-1-0
PE	000000030c980000-000000030c988000	Deferred        api-ms-win-core-synch-l1-2-0
PE	00000003126f0000-0000000312709000	Deferred        shcore
PE	0000000316370000-000000031637b000	Deferred        psapi
PE	000000031cc30000-000000031cc37000	Deferred        api-ms-win-core-psapi-l1-1-0
PE	0000000327020000-0000000327073000	Deferred        combase
PE	000000032a700000-000000032a72a000	Deferred        sechost
PE	0000000330260000-000000033029f000	Deferred        advapi32
PE	000000033a7c0000-000000033a7c7000	Deferred        api-ms-win-core-profile-l1-1-0
PE	000000033ea00000-000000033ea09000	Deferred        api-ms-win-crt-string-l1-1-0
PE	0000000344840000-0000000344848000	Deferred        api-ms-win-crt-filesystem-l1-1-0
PE	0000000346ba0000-0000000346bc1000	Deferred        jsproxy
PE	0000000350a30000-0000000350a39000	Deferred        api-ms-win-crt-convert-l1-1-0
PE	0000000353520000-0000000353528000	Deferred        api-ms-win-core-localization-l1-2-0
PE	0000000355100000-0000000355107000	Deferred        api-ms-win-crt-locale-l1-1-0
PE	0000000358120000-0000000358164000	Deferred        winhttp
PE	000000035dd40000-000000035dd48000	Deferred        api-ms-win-core-kernel32-legacy-l1-1-0
PE	0000000360a80000-0000000360a8a000	Deferred        api-ms-win-crt-math-l1-1-0
PE	0000000361450000-0000000361457000	Deferred        api-ms-win-core-synch-l1-1-0
PE	00000003738e0000-00000003738e8000	Deferred        api-ms-win-crt-conio-l1-1-0
PE	0000000375610000-0000000375648000	Deferred        win32u
PE	0000000376c50000-0000000376c57000	Deferred        api-ms-win-core-errorhandling-l1-1-0
PE	000000039b510000-000000039b518000	Deferred        api-ms-win-crt-heap-l1-1-0
PE	000000039cce0000-000000039cce7000	Deferred        api-ms-win-core-rtlsupport-l1-1-0
PE	00000003a2900000-00000003a2907000	Deferred        api-ms-win-core-debug-l1-1-0
PE	00000003af670000-00000003af72f000	Deferred        ucrtbase
PE	00000003afd00000-00000003afd1a000	Deferred        imm32
PE	00000003b8f00000-00000003b8fc1000	Deferred        winmm
PE	00000003bd310000-00000003bd317000	Deferred        api-ms-win-core-libraryloader-l1-2-1
PE	00000003be590000-00000003be606000	Deferred        dbghelp
PE	00007f45d31f0000-00007f45d31f4000	Deferred        wined3d
PE	00007f45d33b0000-00007f45d33b4000	Deferred        dxgi
PE	00007f45d3730000-00007f45d3734000	Deferred        winex11
Threads:
process  tid      prio (all id:s are in hex)
00000038 services.exe
	["C:\windows\system32\services.exe"]
	0000003c    0
	00000040    0
	0000004c    0
	0000005c    0
	00000078    0
	00000084    0
	000000ac    0
	000000c4    0
	000000e4    0
	00000414    0
00000044 winedevice.exe
	[C:\windows\system32\winedevice.exe]
	00000048    0
	00000054    0
	00000058    0
	00000068    0
	0000006c    0
	000000d0    0
00000060 explorer.exe
	[C:\windows\system32\explorer.exe /desktop]
	00000064    0
	00000088    0
	0000008c    0
00000070 winedevice.exe
	[C:\windows\system32\winedevice.exe]
	00000074    0
	0000007c    0
	00000080    0
	00000098    0
	0000009c    0
	000000a0    0
000000a4 plugplay.exe
	[C:\windows\system32\plugplay.exe]
	000000a8    0
	000000b0    0
	000000b4    0
	000000b8    0
	00000474    0
	00000bac    0
	00000b38    0
000000bc svchost.exe
	[C:\windows\system32\svchost.exe -k LocalServiceNetworkRestricted]
	000000c0    0
	000000c8    0
	000000cc    0
000000d4 tabtip.exe
	["C:\windows\system32\tabtip.exe"]
	000000d8    0
	00000100    0
	00000104    0
000000dc rpcss.exe
	[C:\windows\system32\rpcss.exe]
	000000e0    0
	000000e8    0
	000000ec    0
	000000f0    0
	000000f4    0
	000000f8    0
	0000067c    0
	00000b78    0
000003f4 OriginWebHelperService.exe
	000003f8    0
	0000040c    2
	00000410    2
	00000418    0
	0000041c    0
	00000420    0
	00000424    0
	00000428    0
	00000488    0
	00000494    0
	00000498    0
	00000544    0
0000017c Origin.exe
	0000056c    0
	000006b0    0
	000008d4    0
	00000234    2
	00000920    2
	00000144    0
	00000adc    0
	000006b8    0
	00000b90    0
	00000378    0
	00000580    0
	000005c8    0
	0000095c    0
	00000344    0
	000005d4    0
	000005cc    0
	00000624    0
	0000094c    0
	000002e8    0
	000002f0    0
	00000740    0
	00000b8c    0
	00000614    0
	00000a7c    0
	00000734    0
	000008ec    0
	000005ec    0
	00000900    0
	00000600    0
	00000608    0
	000007bc    0
	00000384    0
	0000099c    0
	00000610    0
	00000b94    0
	00000660    0
	0000093c    0
	00000b14    0
	00000710    0
	00000994    0
	000009a0    0
	00000bd0    0
	000007b8    0
	00000850    0
	0000088c    0
	00000764    0
	0000077c    0
	000006fc    0
	00000168    0
	000001a8    0
	00000654    0
	000007dc    0
	000007e0    0
	00000804   15
	00000af0   15
	0000075c   15
	00000b58    0
	00000438    0
	00000470    0
	00000a8c    0
	00000354    0
	0000033c    0
	00000408    0
	00000890    0
	00000284    0
	000009b0    0
00000a28 OriginClientService.exe
	00000590    0
	000005a4    2
	000005c4    2
	00000808    0
00000664 QtWebEngineProcess.exe
	00000668    0
	00000718    0
	00000684    0
	00000540    0
	00000be0    0
	00000a3c    0
	00000a2c    0
	00000a98    0
	00000aac    0
	00000658    0
	00000b68    0
	00000c10    0
	00000a1c   -2
00000738 QtWebEngineProcess.exe
	00000984    0
	000007a4    0
	0000078c    0
	00000790    0
	00000794    0
	00000a30    0
	00000a4c    0
	00000280    0
	000005e8    0
	00000a74    0
	00000c18    0
	00000a44    0
	00000568   -2
	00000c0c    0
00000aa4 QtWebEngineProcess.exe
	00000558    0
	000001ec    0
	00000a14    0
	00000700    0
	000005f4    0
	0000020c    0
	00000ac8    0
	000000fc    0
	00000998    0
	0000019c    0
	00000194    0
	00000960    0
	000001c8   -2
	00000b1c    0
00000818 QtWebEngineProcess.exe
	00000aa0    0
	00000b10    0
	0000073c    0
	000007ac    0
	00000b34    0
	00000b54    0
	00000ae0    0
	000007b0    0
	00000ad8    0
	00000a78    0
	0000064c    0
	00000644    0
	00000628   -2
	0000063c    0
00000634 QtWebEngineProcess.exe
	00000620    0
	00000638    0
	00000340    0
	00000350    0
	0000034c    0
	0000035c    0
	00000360    0
	000003e0    0
	000003d0    0
	000003d4    0
	000003dc    0
	000003d8    0
	000003cc   -2
	00000824    0
00000274 QtWebEngineProcess.exe
	00000b60    0
	0000042c    0
	00000484    0
	0000049c    0
	000004a0    0
	000004a4    0
	000004a8    0
	000004b8    0
	000004c4    0
	000004cc    0
	000004d0    0
	000004d4    0
	000004d8   -2
	000008e0    0
	00000b48    0
00000b0c QtWebEngineProcess.exe
	00000b70    0
	00000430    0
	000004dc    0
	000004e8    0
	00000534    0
	000004ec    0
	00000528    0
	00000538    0
	00000574    0
	0000057c    0
	000007b4    0
	00000860    0
	0000015c   -2
	00000328    0
00000318 QtWebEngineProcess.exe
	00000324    0
	00000440    0
	000004e0    0
	00000520    0
	00000524    0
	0000053c    0
	00000578    0
	00000454    0
	00000744    0
	00000158    0
	000003a0    0
	000003c4   -2
	00000224    0
	000009e8    0
	000009c0    0
	00000aec    0
	00000af8    0
	00000b00    0
	00000220    0
	000006a0    0
	00000ae8    0
	00000b30    0
	00000630    0
	000001c0    0
	00000640    0
	0000062c    0
000004ac (D) C:\Program Files (x86)\Origin Games\Mass Effect Legendary Edition\Game\Launcher\MassEffectLauncher.exe
	["C:\Program Files (x86)\Origin Games\Mass Effect Legendary Edition\Game\Launcher\MassEffectLauncher.exe"   -locale {locale}]
	00000688    0 <==
	0000076c    2
	00000300    2
	00000c08    0
	000006f4    0
00000bf8 explorer.exe
	[C:\windows\system32\explorer.exe /desktop]
	00000bfc    0
	00000bc4    0
	000003ac    0
System information:
    Wine build: wine-7.2-1-g2b48f296545 (Staging)
    Platform: x86_64
    Version: Windows 10
    Host system: Linux
    Host version: 5.15.0-40-generic

Is there something else I need to install?
Riviera
Newbie
Newbie
Posts: 2
Joined: Fri Jul 22, 2022 3:59 pm

Re: Errors with Mass Effect Legendary Edition

Post by Riviera »

Yes you need to install d3d11 (Direct3D), various .NET frameworks (I don't remember, just go from 2005 and stop when it works). And also Nvidia PhysX.

I'm sure you can find them on google. As for the Frameworks I'd advise to download the redistributable packages.

Good luck!
raphael75
Level 2
Level 2
Posts: 15
Joined: Mon Apr 20, 2020 1:32 pm

Re: Errors with Mass Effect Legendary Edition

Post by raphael75 »

Thanks for your reply! Unfortunately, I'm not sure how to install those items. Is there a tutorial or website I can go to that will explain where to find them? Thanks!
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