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 Post Posted: Sat Dec 08, 2018 12:09 pm 
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Hello, im sorry if i am posting that in the wrong place, but i am new here... i have installed pokerstars through wine and it seems to work just fine, but when a pop up appears i get a message: "The program pokerstars has enconutered a serious problem and needs to close, we are sorry for the inconvenience." "this can be caused by a problem in the program or a deficiency in wine. You may want to check the application database ..." for some reason, i can sometimes just ignore the previous message and keep playing, but sometimes it completely crashes the window.


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 Post Posted: Sun Dec 09, 2018 12:44 pm 
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Can you post a complete log, including backtrace?


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 Post Posted: Wed Dec 19, 2018 8:58 pm 
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Joined: Wed Dec 19, 2018 8:42 pm
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Pokerstars 7 (Build 24978) [Downloaded on Dec 19, 2018]
Server Version 1100C

wine-3.0 (Ubuntu 3.0-1ubuntu1)

After Pokerstars downloaded the version listed above the program started and a popup appeared on the screen.
"We are discontinuing support for the Operating System currently running on your
computer. Please upgrade to Windows Vista or a later version of Windows.
Alternatively, you may continue to play using one of our mobile apps."

I am not sure what version of Windows the PokerStars software thinks I have but is there a way to correct the problem?


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 Post Posted: Thu Dec 20, 2018 10:32 am 
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Posts: 353
In winecfg you can set your Windows version


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 Post Posted: Thu Dec 20, 2018 9:12 pm 
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Joined: Wed Dec 19, 2018 8:42 pm
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Thank you, I had forgotten about that option, it worked.
I did lose all my PokerStars option/configuration data for some reason, my backup file didn't work either. Not sure why. The game acted like it was a new install.


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