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Paul Johnson

Wine

Post by Paul Johnson »

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On Thursday 20 March 2008 12:23:37 pm Alan McKinnon wrote:
On Thursday 20 March 2008, James Hawkins wrote:
or unregister
yourself.
I'm tempted, but instead I shall not give you the pleasure.

Why yes, these forum issues DO tick me off, thank you for asking.

This used to be a really nice place. Frankly, I'm affronted by your
assertions that your agreement to link the forum and mailing list is
simply the way it shall now be and those of us who are not in agreement
should simply fsck off.
Thank you, Alan, for being the voice of reason.

- --
Paul Johnson
[email protected]
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Kevin Horton

Wine

Post by Kevin Horton »

On 20 Mar 2008, at 13:38, James Hawkins wrote:
On Thu, Mar 20, 2008 at 9:55 AM, Alan McKinnon
<[email protected]> wrote:
Mailing lists - we know 'em and love 'em. Nuff said.

The bit I don't get is interfacing the two. It's like interfacing a
brothel with a sex-education class - superficially similar but
when you
look closer you see they actually have nothing in common...
If they weren't linked, all of us ML users would never get over to the
forum to help exactly the type of people that need our help.
I wonder what percentage of the ML users have responded to a help
request that originated from the forum? It seems there are only a
small percentage of current ML users who have both the knowledge and
the patience to deal with typical newbie questions posted on the
forum. Of that small number, some would be willing to register and
use the forum, and some would only help newbies if they can do so via
an email list. For this small percentage of ML users who would help
newbies, but only if via a ML, we must subject all ML users to the
crud that comes from the forum, plus the never ending back and forth
on the pros and cons of linking the forum and ML.

Why not create a second ML - wine-newbies, and link that list to the
forum. Unlink this list from the forum. Those ML users who have the
patience to help newbies, but prefer doing so via a ML can subscribe
to wine-newbies. Those of us who prefer things the way they were can
return to peace and quiet on this ML.

--
Kevin Horton
Ottawa, Canada
austin987
Wine Developer
Wine Developer
Posts: 2383
Joined: Fri Feb 22, 2008 8:19 pm

Wine

Post by austin987 »

On Thu, Mar 20, 2008 at 3:27 PM, Kevin Horton <[email protected]> wrote:
On 20 Mar 2008, at 13:38, James Hawkins wrote:
On Thu, Mar 20, 2008 at 9:55 AM, Alan McKinnon
<[email protected]> wrote:
Mailing lists - we know 'em and love 'em. Nuff said.

The bit I don't get is interfacing the two. It's like interfacing a
brothel with a sex-education class - superficially similar but
when you
look closer you see they actually have nothing in common...
If they weren't linked, all of us ML users would never get over to the
forum to help exactly the type of people that need our help.
I wonder what percentage of the ML users have responded to a help
request that originated from the forum? It seems there are only a
small percentage of current ML users who have both the knowledge and
the patience to deal with typical newbie questions posted on the
forum. Of that small number, some would be willing to register and
use the forum, and some would only help newbies if they can do so via
an email list. For this small percentage of ML users who would help
newbies, but only if via a ML, we must subject all ML users to the
crud that comes from the forum, plus the never ending back and forth
on the pros and cons of linking the forum and ML.

Why not create a second ML - wine-newbies, and link that list to the
forum. Unlink this list from the forum. Those ML users who have the
patience to help newbies, but prefer doing so via a ML can subscribe
to wine-newbies. Those of us who prefer things the way they were can
return to peace and quiet on this ML.

--
Kevin Horton
Ottawa, Canada



This debate has been going on for quite some time. The forum (as far
as I can tell) may cater mostly to 'newbies', but is here to stay. If
you don't wish to respond to such discussions, filter
[email protected]. Making a second mailing list would only
fragment more, as well as have the problem of people thinking they
aren't 'newbies' when they are and vice versa. Remember, we were all
inexperienced at some point. Also remember why you (most likely)
signed up for wine-users, to help others (if you aren't, and just
subscribe to get your questions answered, that's fine, but then you
aren't affected by this either).
Dan Kegel

Wine

Post by Dan Kegel »

On Thu, Mar 20, 2008 at 1:27 PM, Kevin Horton <[email protected]> wrote:
It seems there are only a
small percentage of current ML users who have both the knowledge and
the patience to deal with typical newbie questions posted on the
forum.
...
Why not create a second ML - wine-newbies, and link that list to the
forum. Unlink this list from the forum. Those ML users who have the
patience to help newbies, but prefer doing so via a ML can subscribe
to wine-newbies. Those of us who prefer things the way they were can
return to peace and quiet on this ML.
You make a good point.

For what it's worth, I'm getting kind of burnt out responding to all
these support requests! But on the bright side, it's motivating
me to clean up little things that generate lots of support requests...

Before we sever the connection, let's look hard for ways to
reduce the source of annoying questions by making Wine more
foolproof, if possible...
Dan Kegel

Wine

Post by Dan Kegel »

On Thu, Mar 20, 2008 at 1:33 PM, Austin English <[email protected]> wrote:
Remember, we were all inexperienced at some point.
Also an excellent point, and one that I saw mentioned in another context today:

http://www.amassedlust.com/my-linux-experience says
"The Linux Mint community has been the most pleasant community in the
Linux world to date. When other distro communities were mean, hateful,
and full of themselves the people in the Linux Mint community were
understanding, thoughtful, and nice.
...
I love Mint's slogan for the Newbie Forum: 'All Gurus once were
Newbies'. Maybe this reminds them to be nice."


That's not to say we shouldn't create a wine-newbies forum...
- Dan
austin987
Wine Developer
Wine Developer
Posts: 2383
Joined: Fri Feb 22, 2008 8:19 pm

Wine

Post by austin987 »

On Thu, Mar 20, 2008 at 3:38 PM, Dan Kegel <[email protected]> wrote:
That's not to say we shouldn't create a wine-newbies forum...
- Dan
Maybe a subforum that still forwards to the mailing list (with a
different header/reply-to/etc.) that people could filter if desired,
but that way those that don't mind helping still can.
Dan Kegel

Wine

Post by Dan Kegel »

On Thu, Mar 20, 2008 at 1:50 PM, Austin English <[email protected]> wrote:
On Thu, Mar 20, 2008 at 3:38 PM, Dan Kegel <[email protected]> wrote:
That's not to say we shouldn't create a wine-newbies forum...
Maybe a subforum that still forwards to the mailing list (with a
different header/reply-to/etc.) that people could filter if desired,
but that way those that don't mind helping still can.
I'm thinking it might make sense to have three lists,
wine-newbies
wine-users
wine-devel
All of them would be linked to forums, but the wine-devel one
would be read-only to discourage accidental newbie posts.
The three forums would show up very naturally as three areas in
our existing forum. Users could self-classify themselves as
users or newbie users. Linux users do this all the time;
see linuxnewbies.org.

All it takes for this to be an improvement over the current
situation is for enough people who don't mind supporting
newbies to subscribe to one more list.

So, how about a show of hands of experienced users
who would be willing to subscribe to a 'wine-newbies'
mailing list expressly to help support newbies?
- Dan
Dan Kegel

Wine

Post by Dan Kegel »

On Thu, Mar 20, 2008 at 2:04 PM, Dan Kegel <[email protected]> wrote:
Linux users do this all the time;
see linuxnewbies.org.
I must have been thinking of kernelnewbies.org...
Alan McKinnon

Wine

Post by Alan McKinnon »

On Thursday 20 March 2008, Dan Kegel wrote:
So, how about a show of hands of experienced users
who would be willing to subscribe to a 'wine-newbies'
mailing list expressly to help support newbies?
I'd vote for that as a trial.

I wouldn't sign up for a newbie list but I support the idea enough to
give it a try.


--
Alan McKinnon
alan dot mckinnon at gmail dot com
Dan Kegel

Wine

Post by Dan Kegel »

On Thu, Mar 20, 2008 at 2:34 PM, Alan McKinnon <[email protected]> wrote:
On Thursday 20 March 2008, Dan Kegel wrote:
So, how about a show of hands of experienced users
who would be willing to subscribe to a 'wine-newbies'
mailing list expressly to help support newbies?
I'd vote for that as a trial.

I wouldn't sign up for a newbie list but I support the idea enough to
give it a try.
The only votes that count are those from people willing
to join the list and help newbies. I couldn't tell from
your message whether you were or not...?
Alan McKinnon

Wine

Post by Alan McKinnon »

On Thursday 20 March 2008, Dan Kegel wrote:
Before we sever the connection, let's look hard for ways to
reduce the source of annoying questions by making Wine more
foolproof, if possible...
Good luck with that Dan :-) Considering what Wine is up against to even
run at all, I'm actually ecstatic with how it works currently.

Here's an idea though, to be implemented on the forum:

Every time a user logs in, they get a Tip Of The Day at the top of the
front page, giving short one sentence faq-style tips, much like KDE
does by default, just on a web page.

Newbies love these things, they pick up wonderful tips. After a while
they often switch the feature off as it has served it's purpose.
Chances are good that by the time they get to ask a question, they will
already have read the nice friendly TOTD that answers it.

--
Alan McKinnon
alan dot mckinnon at gmail dot com
Alan McKinnon

Wine

Post by Alan McKinnon »

On Thursday 20 March 2008, Dan Kegel wrote:
On Thu, Mar 20, 2008 at 2:34 PM, Alan McKinnon
<[email protected]> wrote:
On Thursday 20 March 2008, Dan Kegel wrote:
So, how about a show of hands of experienced users
who would be willing to subscribe to a 'wine-newbies'
mailing list expressly to help support newbies?
I'd vote for that as a trial.

I wouldn't sign up for a newbie list but I support the idea enough
to give it a try.
The only votes that count are those from people willing
to join the list and help newbies. I couldn't tell from
your message whether you were or not...?
Sorry bout that, temporary IO corruption on the wetware bus between
finger and brain.

I wouldn't subscribe to such a list (I'd chase the newbies away...)

But I support the idea of it as it sounds like a fine idea.

--
Alan McKinnon
alan dot mckinnon at gmail dot com
David Gerard

Wine

Post by David Gerard »

On 20/03/2008, Alan McKinnon <[email protected]> wrote:
On Thursday 20 March 2008, Dan Kegel wrote:
Before we sever the connection, let's look hard for ways to
reduce the source of annoying questions by making Wine more
foolproof, if possible...
Good luck with that Dan :-) Considering what Wine is up against to even
run at all, I'm actually ecstatic with how it works currently.
As I pointed out, it's getting in people who aren't geeks but give
Linux a try. And when it gets a release marked "1.0" - even if it's
not really that different to 0.9.57 - it'll get stupid amounts of
press and there will be a *flood* of n00bs coming along. This is
*nothing*.

I'm thinking here of the experience of the Mozilla 1.0 announcement in
2002. That required getting a pile of stuff (documentation, etc) that
was specifically n00b-ready. The moves to make the wiki and FAQs clear
on user documentation versus developer documentation are a good start
and need to be accelerated.

It might be worth making a more general call for documentation help.

Here's an idea though, to be implemented on the forum:
Every time a user logs in, they get a Tip Of The Day at the top of the
front page, giving short one sentence faq-style tips, much like KDE
does by default, just on a web page.
Newbies love these things, they pick up wonderful tips. After a while
they often switch the feature off as it has served it's purpose.
Chances are good that by the time they get to ask a question, they will
already have read the nice friendly TOTD that answers it.
Excellent! Excellent! The first three can be "Never run Wine as root" :-D


- d.
Paul Johnson

Wine

Post by Paul Johnson »

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On Thursday 20 March 2008 02:40:06 pm Alan McKinnon wrote:
Every time a user logs in, they get a Tip Of The Day at the top of the
front page, giving short one sentence faq-style tips, much like KDE
does by default, just on a web page.
Wouldn't be a bad idea for wine itself, really.

- --
Paul Johnson
[email protected]
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Alan McKinnon

Wine

Post by Alan McKinnon »

On Friday 21 March 2008, James McKenzie wrote:
Alan McKinnon wrote:
You know Alan, between Paul and you, you might make the top ten with
your Whine messages. The link is here to the forum, get over it.
Who the fuck do you think you are to tell me what I should and should
not do and what I should get over?

Did it ever occur to you that maybe perhaps helping n00bs is part of my
day job all day long and when I get home I might be sick of it? That
maybe just maybe wine-users was a place populated by seriously clued up
people who can discuss Wine at a level I find stimulating and that
these days I can't find that anymore in the noise?

wine-user sand a forum do not mix. They never have and never will as the
client base is two entirely different things.

Guess what, that precious link to the forum that you are so fond of
claiming is here to stay - it isn't. A few clicks from the right person
and it's dismantled too. Consider that.

And while you're at it, go find esr's essay on mailing list questions
and find the bit about technical lists that degenerate into oblivion
from too many "don't run wine as root" posts

Don't bother replying, I'm gone. This list is no longer fun and I have
just run out of patience being here.



--
Alan McKinnon
alan dot mckinnon at gmail dot com
User avatar
L. Rahyen
Moderator
Moderator
Posts: 338
Joined: Fri Feb 22, 2008 9:13 pm

Wine

Post by L. Rahyen »

On Thursday March 20 2008 14:54:58 Paul Johnson wrote:
On Thursday 20 March 2008 01:11:45 am L. Rahyen wrote:
Address munging is considered harmful. It's the postmaster's
responsibility not to accept spam in the first place.
http://www.interhack.net/pubs/munging-harmful/
I disagree with this article. I lost enough mail addresses in the past
when tried to use them "as is" without paying attention on how well they
munged in the archives or public web-pages; when I started to use my new
address only in limited number of "trusted" public places (and always
check how well it is munged in these "trusted" public places) the problem
was "magically" solved.
There's no such thing as losing an email address to spammers, unless you're
doing something truly stupid like using easy passwords so they can hijack
your account.
Spammers don't need passwords. They need the user attention! If I have
address that receives dozens or more spam messages per day I consider
it "destroyed". I don't have a time to filter spam messages by hand and
didn't found really effective way to filter them automatically without
possibility to lose legitimate messages yet.
There's plenty of tools to deal with the spam problem the
right way, there's really no legitimate excuse to deal with it the lazy,
ineffectual way.
Just let's remember recent spam assault in wine-users. How many users was
able to filter out this spam messages automatically? Almost nobody I guess.
This suggests that most users at this list don't know about perfect (or
near-perfect) solution how to automatically distinguish between spam and
legitimate messages and I think that it doesn't exist yet.
BTW, my current way of dealing with spam is very efficient in practice. For
my e-mail I receive few spam messages per week. For e-mail addresses that was
published in some *popular* places without munging I receive up to
hundreds of spam messages per day (so I just disabled these addresses because
of this).

Anyway, this becomes offtopic discussion (not related to WINE or its
forum/ML). So let's discuss this farther offlist; I sent you a messages with
more detailed answers/questions privately. Thank you.

* * *

Originally my answer to this topic was about that users of the forum have an
option to hide their e-mail (make it non-public) and maybe they don't want it
to be available for everyone (BTW, all addresses will be munged by public
e-mail archives automatically).
One reason for this is that they probably don't expect to receive answers via
e-mail and this is what most likely to happen because many of us use
reply-to-all button in MLs. This is true even if (forum) user decided to not
hide his/her e-mail in the forum settings. This is mostly privacy-related
question. So if we decide to post their address there should be big fat
warning in the setting of the forum about this. But I consider posting their
address in "From:" field as very bad idea because of above reason. And I
don't see reasons where disclosement of e-mail address of forum users would
be actually useful for other people who are using ML.
Locked