Microsoft Audio Compression

jimk13145 · Post by **jimk13145** » Thu Jun 12, 2008 11:11 am

Hi everyone,
I am new to Wine and am trying to install Microsoft Alphabet Playhouse. The installer starts ok, installs the program, but then I get an error that says "Unable to load Microsoft Audio Compression Manager driver". I have been searching all morning and am no further than when I started.

I am running Opensuse 10.3, and wine verion 0.9.44.

Any help would be greatly appreciated.
Thanks,
Jim

Lockywolf · Post by **Lockywolf** » Thu Jun 12, 2008 12:45 pm

At first, try and update wine to the recent version

jimk13145 · Post by **jimk13145** » Thu Jun 12, 2008 1:01 pm

Ok, I am now at 1.0 rc 4, which I believe is the most recent version. The audio compression error went away, and was replaced by an unable to load Microsoft Video 1 driver error.

Any ideas?
Thanks

Zac Brown · Post by **Zac Brown** » Thu Jun 12, 2008 1:41 pm

Hi,

Could you try with a more recent wine? There is a link on
http://winehq.org/site/download for getting more recent releases of wine built
specifically for your distribution.

Also, any error messages you see in the console etc, would be helpful for
diagnosing the issue.

-Zac

jimk13145 wrote:

Hi everyone,
I am new to Wine and am trying to install Microsoft Alphabet Playhouse. The installer starts ok, installs the program, but then I get an error that says "Unable to load Microsoft Audio Compression Manager driver". I have been searching all morning and am no further than when I started.

I am running Opensuse 10.3, and wine verion 0.9.44.

Any help would be greatly appreciated.
Thanks,
Jim

jimk13145 · Post by **jimk13145** » Thu Jun 12, 2008 2:07 pm

Hi,
I am at 1.0 rc 4 now. I am now getting the Video 1 driver error I mentioned above. I ran it from the console and got this:

Code: Select all

wine setup.exe
err:ntdll:RtlpWaitForCriticalSection section 0x7b92b7a0 "syslevel.c: Win16Mutex" wait timed out in thread 0018, blocked by 001b, retrying (60 sec)
fixme:font:WineEngRemoveFontResourceEx :stub
fixme:font:WineEngRemoveFontResourceEx :stub
fixme:font:WineEngRemoveFontResourceEx :stub
fixme:shell:DllCanUnloadNow stub
fixme:shell:DllCanUnloadNow stub
fixme:shell:DllCanUnloadNow stub
fixme:shell:DllCanUnloadNow stub

Thanks for your replies.
Jim

jeffz · Post by **jeffz** » Thu Jun 12, 2008 4:16 pm

can you try with a clean wine prefix?

mv ~/.wine ~/.wine-old

Then try installing the app again.

jimk13145 · Post by **jimk13145** » Thu Jun 12, 2008 7:39 pm

Ok Jeff,
I did what you recommended, and got a different error. This time it says that it requires the Indeo codec by Intel.
Console output was this:

Code: Select all

wine setup.exe
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
err:ntdll:RtlpWaitForCriticalSection section 0x7b92b7a0 "syslevel.c: Win16Mutex" wait timed out in thread 0018, blocked by 001b, retrying (60 sec)
fixme:font:WineEngRemoveFontResourceEx :stub
fixme:font:WineEngRemoveFontResourceEx :stub
fixme:font:WineEngRemoveFontResourceEx :stub
fixme:shell:DllCanUnloadNow stub
fixme:shell:DllCanUnloadNow stub
fixme:shell:DllCanUnloadNow stub
fixme:shell:DllCanUnloadNow stub
fixme:shell:DllCanUnloadNow stub

Thanks,
Jim

jeffz · Post by **jeffz** » Thu Jun 12, 2008 7:47 pm

then install the intel codecs using winetricks:

wget http://kegel.com/wine/winetricks && sh winetricks icodecs

jimk13145 · Post by **jimk13145** » Thu Jun 12, 2008 8:03 pm

Ok, I got the codec installed, but still get the same error about the program requiring it. Any ideas? Thanks for your help so far.

Jim

jeffz · Post by **jeffz** » Thu Jun 12, 2008 8:06 pm

is there a demo I can look at?

jimk13145 · Post by **jimk13145** » Thu Jun 12, 2008 8:17 pm

I don't know. This is a childrens program that teaches the alphabet. It was made by Microsoft back in 1997. It is actually part of the My Personal Tutor set, but each game is a stand alone application.

Here is a summary:
http://support.microsoft.com/kb/174263

Thanks,
Jim

jeffz · Post by **jeffz** » Thu Jun 12, 2008 8:52 pm

ok - I've sent you a private message to see if we can work this out over email