ms office 2007 doesn't work

[juampi2santos]

can i get some help on this issue? thanks very much!

Unhandled exception: assertion failed in 32-bit code (0xb7716424).
Register dump:
CS:0073 SS:007b DS:007b ES:007b FS:0033 GS:003b
EIP:b7716424 ESP:0033e63c EBP:0033e8a0 EFLAGS:00000202( - -- I - - - )
EAX:00000000 EBX:00000a9b ECX:00000a9b EDX:00000006
ESI:7d973000 EDI:b7576000
Stack dump:
0x0033e63c: 0033e8a0 00000006 00000a9b b73f4b1f
0x0033e64c: b7576000 0033e6ec b73f80b3 00000006
0x0033e65c: 0033e66c 00000000 b7576000 0000008a
0x0033e66c: 00000020 00000000 00000000 00000000
0x0033e67c: 00000000 00000000 00000000 00000000
0x0033e68c: 00000000 00000000 00000000 00000000
Backtrace:
=>0 0xb7716424 __kernel_vsyscall+0x10() in [vdso].so (0x0033e8a0)
1 0xb73f4b1f gsignal+0x4e() in libc.so.6 (0x0033e8a0)
2 0xb73f80b3 abort+0x142() in libc.so.6 (0x0033e8a0)
3 0xb73ed877 in libc.so.6 (+0x27876) (0x0033e8a0)
4 0xb73ed927 __assert_fail+0x56() in libc.so.6 (0x0033e8a0)
5 0x7d2ae493 in riched20 (+0xe492) (0x0033e8a0)
6 0x7d2ae83f in riched20 (+0xe83e) (0x0033e8e0)
7 0x7d2c1e5d in riched20 (+0x21e5c) (0x0033e960)
8 0x7d2bfdbe in riched20 (+0x1fdbd) (0x0033ea50)
9 0x7d2c00da in riched20 (+0x200d9) (0x0033ea90)
10 0x7e7f8ac2 WINPROC_wrapper+0x19() in user32 (0x0033eac0)
11 0x7e7f8c17 WINPROC_wrapper+0x16e() in user32 (0x0033eb10)
12 0x7e7fb4ff CallWindowProcW+0x63() in user32 (0x0033eb50)
13 0x32742b80 in mso (+0x142b7f) (0x0033eb88)
14 0x7e7f8ac2 WINPROC_wrapper+0x19() in user32 (0x0033ebb8)
15 0x7e7f8c17 WINPROC_wrapper+0x16e() in user32 (0x0033ec08)
16 0x7e7fb25b in user32 (+0xbb25a) (0x0033ec58)
17 0x7e7baeae DispatchMessageW+0x19a() in user32 (0x0033ed68)
18 0x32752108 in mso (+0x152107) (0x0033ed88)
19 0x327a4768 in mso (+0x1a4767) (0x0033edc4)
20 0x327198cf in mso (+0x1198ce) (0x0033eddc)
21 0x3278eed4 in mso (+0x18eed3) (0x0033ee28)
22 0x3278ecc3 in mso (+0x18ecc2) (0x0033ee50)
23 0x332ee030 in mso (+0xcee02f) (0x0033ee80)
24 0x32caa7ea in mso (+0x6aa7e9) (0x0033ef40)
25 0x3263f450 in mso (+0x3f44f) (0x0033f374)
26 0x3263f07c in mso (+0x3f07b) (0x0033f384)
27 0x3125bfce in wwlib (+0x1bfcd) (0x0033f394)
28 0x3124873f in wwlib (+0x873e) (0x0033f7ec)
29 0x312449e4 in wwlib (+0x49e3) (0x0033fd8c)
30 0x300015d7 in winword (+0x15d6) (0x0033fdb0)
31 0x3000155d in winword (+0x155c) (0x0033fe40)
32 0x7b8621c8 call_process_entry+0xb() in kernel32 (0x0033fe58)
33 0x7b86230e call_process_entry+0x151() in kernel32 (0x0033fea8)
34 0x7bc7f84c call_thread_func_wrapper+0xb() in ntdll (0x0033feb8)
35 0x7bc7f89b call_thread_func+0x44() in ntdll (0x0033ff98)
36 0x7bc7f82a in ntdll (+0x6f829) (0x0033ffb8)
37 0x7bc54b97 in ntdll (+0x44b96) (0x0033ffe8)
38 0xb75b6c19 wine_call_on_stack+0x1c() in libwine.so.1 (0x00000000)
39 0xb75b6bf7 wine_switch_to_stack+0x2a() in libwine.so.1 (0xbf8e6228)
40 0x7bc54ed9 LdrInitializeThunk+0x341() in ntdll (0xbf8e62a8)
41 0x7b862be7 __wine_kernel_init+0x71b() in kernel32 (0xbf8e7138)
42 0x7bc5566e __wine_process_init+0x156() in ntdll (0xbf8e7188)
43 0xb75b5446 wine_init+0x13d() in libwine.so.1 (0xbf8e71c8)
44 0x7bf011ca main+0x13d() in <wine-loader> (0xbf8e7608)
45 0xb73df935 __libc_start_main+0xf4() in libc.so.6 (0x00000000)
0xb7716424 __kernel_vsyscall+0x10 in [vdso].so: popl %ebp
Modules:
Module Address Debug info Name (116 modules)
PE 750000- da4000 Deferred msores
PE 1190000- 1ba3000 Deferred msointl
PE 30000000-30057000 Export winword
PE 31240000-322ec000 Export wwlib
PE 32600000-33618000 Export mso
PE 33d00000-33dff000 Deferred wwintl
PE 3a9d0000-3b750000 Deferred oart
PE 6bdc0000-6be7a000 Deferred msptls
ELF 7b800000-7ba44000 Dwarf kernel32<elf>
\-PE 7b810000-7ba44000 \ kernel32
ELF 7bc00000-7bce4000 Dwarf ntdll<elf>
\-PE 7bc10000-7bce4000 \ ntdll
ELF 7bf00000-7bf04000 Dwarf <wine-loader>
ELF 7d298000-7d300000 Dwarf riched20<elf>
\-PE 7d2a0000-7d300000 \ riched20
ELF 7d43d000-7d446000 Deferred librt.so.1
ELF 7d446000-7d45d000 Deferred libresolv.so.2
ELF 7d45d000-7d4a7000 Deferred libdbus-1.so.3
ELF 7d4a7000-7d52b000 Deferred libgcrypt.so.11
ELF 7d601000-7d606000 Deferred libgpg-error.so.0
ELF 7d606000-7d61a000 Deferred libp11-kit.so.0
ELF 7d61a000-7d62c000 Deferred libtasn1.so.3
ELF 7d62c000-7d635000 Deferred libkrb5support.so.0
ELF 7d635000-7d65d000 Deferred libk5crypto.so.3
ELF 7d65d000-7d72b000 Deferred libkrb5.so.3
ELF 7d72b000-7d73d000 Deferred libavahi-client.so.3
ELF 7d73d000-7d74b000 Deferred libavahi-common.so.3
ELF 7d74b000-7d810000 Deferred libgnutls.so.26
ELF 7d810000-7d84d000 Deferred libgssapi_krb5.so.2
ELF 7d84d000-7d8ac000 Deferred libcups.so.2
ELF 7d8b1000-7d8c4000 Deferred gnome-keyring-pkcs11.so
ELF 7d8c4000-7d905000 Deferred winspool<elf>
\-PE 7d8d0000-7d905000 \ winspool
ELF 7d905000-7d91b000 Deferred dwmapi<elf>
\-PE 7d910000-7d91b000 \ dwmapi
ELF 7d974000-7d978000 Deferred libkeyutils.so.1
ELF 7d978000-7d97d000 Deferred libcom_err.so.2
ELF 7d97d000-7d991000 Deferred psapi<elf>
\-PE 7d980000-7d991000 \ psapi
ELF 7d991000-7da01000 Deferred dbghelp<elf>
\-PE 7d9a0000-7da01000 \ dbghelp
ELF 7da01000-7da37000 Deferred mscoree<elf>
\-PE 7da10000-7da37000 \ mscoree
ELF 7da4f000-7da86000 Deferred uxtheme<elf>
\-PE 7da60000-7da86000 \ uxtheme
ELF 7da86000-7daaa000 Deferred cabinet<elf>
\-PE 7da90000-7daaa000 \ cabinet
ELF 7daaa000-7dad3000 Deferred mpr<elf>
\-PE 7dab0000-7dad3000 \ mpr
ELF 7dad3000-7db4d000 Deferred wininet<elf>
\-PE 7dae0000-7db4d000 \ wininet
ELF 7db4d000-7dc6c000 Deferred comctl32<elf>
\-PE 7db50000-7dc6c000 \ comctl32
ELF 7dc6c000-7dce2000 Deferred shlwapi<elf>
\-PE 7dc80000-7dce2000 \ shlwapi
ELF 7dce2000-7df20000 Deferred shell32<elf>
\-PE 7dcf0000-7df20000 \ shell32
ELF 7df20000-7e065000 Deferred oleaut32<elf>
\-PE 7df40000-7e065000 \ oleaut32
ELF 7e065000-7e112000 Deferred urlmon<elf>
\-PE 7e070000-7e112000 \ urlmon
ELF 7e112000-7e234000 Deferred msi<elf>
\-PE 7e120000-7e234000 \ msi
ELF 7e234000-7e23b000 Deferred libxfixes.so.3
ELF 7e23b000-7e246000 Deferred libxcursor.so.1
ELF 7e2cc000-7e2f4000 Deferred libexpat.so.1
ELF 7e2f4000-7e32d000 Deferred libfontconfig.so.1
ELF 7e32d000-7e33d000 Deferred libxi.so.6
ELF 7e33d000-7e341000 Deferred libxcomposite.so.1
ELF 7e341000-7e34c000 Deferred libxrandr.so.2
ELF 7e34c000-7e356000 Deferred libxrender.so.1
ELF 7e356000-7e35c000 Deferred libxxf86vm.so.1
ELF 7e35c000-7e360000 Deferred libxinerama.so.1
ELF 7e360000-7e384000 Deferred imm32<elf>
\-PE 7e370000-7e384000 \ imm32
ELF 7e384000-7e38b000 Deferred libxdmcp.so.6
ELF 7e38b000-7e38f000 Deferred libxau.so.6
ELF 7e38f000-7e3b1000 Deferred libxcb.so.1
ELF 7e3b1000-7e3b7000 Deferred libuuid.so.1
ELF 7e3b7000-7e3d1000 Deferred libice.so.6
ELF 7e3d1000-7e508000 Deferred libx11.so.6
ELF 7e508000-7e51a000 Deferred libxext.so.6
ELF 7e51a000-7e523000 Deferred libsm.so.6
ELF 7e523000-7e5d4000 Deferred winex11<elf>
\-PE 7e530000-7e5d4000 \ winex11
ELF 7e5d4000-7e5ed000 Deferred libz.so.1
ELF 7e5ed000-7e688000 Deferred libfreetype.so.6
ELF 7e688000-7e712000 Deferred rpcrt4<elf>
\-PE 7e690000-7e712000 \ rpcrt4
ELF 7e712000-7e72d000 Deferred version<elf>
\-PE 7e720000-7e72d000 \ version
ELF 7e72d000-7e89d000 Dwarf user32<elf>
\-PE 7e740000-7e89d000 \ user32
ELF 7e89d000-7e9ff000 Deferred ole32<elf>
\-PE 7e8b0000-7e9ff000 \ ole32
ELF 7e9ff000-7eae0000 Deferred gdi32<elf>
\-PE 7ea10000-7eae0000 \ gdi32
ELF 7eae0000-7eb52000 Deferred advapi32<elf>
\-PE 7eaf0000-7eb52000 \ advapi32
ELF 7eb52000-7eb81000 Deferred msvcr90<elf>
\-PE 7eb60000-7eb81000 \ msvcr90
ELF 7eb81000-7ec23000 Deferred msvcrt<elf>
\-PE 7eb90000-7ec23000 \ msvcrt
ELF 7ec23000-7ec4e000 Deferred msvcr80<elf>
\-PE 7ec30000-7ec4e000 \ msvcr80
ELF 7ec4e000-7ec5b000 Deferred libnss_files.so.2
ELF 7ec5b000-7ec74000 Deferred libnsl.so.1
ELF 7efbd000-7f000000 Deferred libm.so.6
ELF b73c1000-b73c6000 Deferred libdl.so.2
ELF b73c6000-b757a000 Dwarf libc.so.6
ELF b757b000-b7596000 Deferred libpthread.so.0
ELF b7598000-b75a4000 Deferred libnss_nis.so.2
ELF b75a4000-b75ad000 Deferred libnss_compat.so.2
ELF b75ae000-b76f2000 Dwarf libwine.so.1
ELF b76f4000-b7716000 Deferred ld-linux.so.2
ELF b7716000-b7717000 Dwarf [vdso].so
Threads:
process tid prio (all id:s are in hex)
0000000e services.exe
00000020 0
0000001f 0
00000015 0
00000010 0
0000000f 0
00000012 winedevice.exe
0000001d 0
0000001a 0
00000014 0
00000013 0
0000001b plugplay.exe
00000021 0
0000001e 0
0000001c 0
00000022 explorer.exe
00000023 0
00000024 (D) C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
0000003e 0
0000003d 0
0000003c 0
0000003b 0
0000003a 0
0000002e 0
0000002d 0
0000002c 0
0000002b 0
0000002a 0
00000029 0
00000028 0
00000027 0
00000026 0
00000025 0 <==
0000002f rpcss.exe
00000037 0
00000036 0
00000035 0
00000034 0
00000033 0
00000031 0
00000030 0
System information:
Wine build: wine-1.4.1
Platform: i386
Host system: Linux
Host version: 3.8.0-19-generic

[dimesio]

Your Wine version is old and no longer supported, and it looks like you don't have a clean wineprefix.

Upgrade Wine, and reinstall Office to a clean wineprefix following the instructions in the AppDB. http://appdb.winehq.org/objectManager.p ... n&iId=4992

[juampi2santos]

thanks very much! Now I have succesfully downloaded the version 1.6.2. but how can I install it?

another issue, my older wine does not allow me to uninstall the office 2007

thank you for your help!

[dimesio]

thanks very much! Now I have succesfully downloaded the version 1.6.2. but how can I install it?

What exactly did you download, and from where? Most people just use binary packages, which would be installed through your package manager. If you downloaded the source, you will have to build that yourself. http://wiki.winehq.org/FAQ#head-7ed3c31 ... 53dc41817b

another issue, my older wine does not allow me to uninstall the office 2007

Delete the wineprefix.